Jobs at Amtrak

Road Mechanic - 90365515 - Groton, CT (Groton, Connecticut, US)

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

A Road Mechanic ensures compliance of all railroad, safety, operations, and federal railroad administration rules and regulations.

ESSENTIAL FUNCTIONS:

The Road Mechanic will troubleshoot and perform heavy repairs to all types of equipment components including engines, transmissions, gear boxes, hydraulic pumps, motors, valves, cylinders, working components, conveyors, booms, buckets, and electrical systems. Solve work related problems, make decisions, provide instructions, drive heavy duty service trucks and understand mechanical, electrical and automated operations of machinery.

MINIMUM QUALIFICATIONS:

• Must be a minimum of 18 years of age and a high school graduate.

• Must have good communication skills and a strong mechanical aptitude.

• Must have a valid driver’s license on the date of hire.

• Driver’s License, the ability to obtain a CMV or CDL is required.

• Must be able to read and speak the English language because this position requires following government regulations and instructions.

• Experience with pneumatic, hydraulic and electrical systems including the ability to read schematics is preferred.

• Experience in other mechanical oriented occupations will be considered.

PREFERRED QUALIFICATIONS:

• Some welding experience.

• Ability to read hydraulic and electric schematics.

• Ability to lift 50 to 80 pounds on a frequent basis.

• Ability to comprehend and comply with instructions.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent written and oral communication skills.

The hourly rate is $38.51 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401k retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:163584
Posting Location(s):Connecticut
Job Family/Function:Engineering
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

Road Mechanic - 90369769 - Providence, RI (Providence, Rhode Island, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

A Road Mechanic ensures compliance of all railroad, safety, operations, and federal railroad administration rules and regulations.

ESSENTIAL FUNCTIONS:

MINIMUM QUALIFICATIONS:

• Must be a minimum of 18 years of age and a high school graduate.

• Must have good communication skills and a strong mechanical aptitude.

• Must have a valid driver’s license on the date of hire.

• Driver’s License, the ability to obtain a CMV or CDL is required.

• Must be able to read and speak the English language because this position requires following government regulations and instructions.

• Experience with pneumatic, hydraulic and electrical systems including the ability to read schematics is preferred.

• Experience in other mechanical oriented occupations will be considered.

PREFERRED QUALIFICATIONS:

• Some welding experience.

• Ability to read hydraulic and electric schematics.

• Ability to lift 50 to 80 pounds on a frequent basis.

• Ability to comprehend and comply with instructions.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent written and oral communication skills.

The hourly rate is $38.51 with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401k retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:163585
Posting Location(s):Rhode Island
Job Family/Function:Engineering
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

PASSENGER CONDUCTOR TRAINEE - 90303741 - Salt Lake City, UT (Salt Lake City, UT, US, 84101)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs. Ensures safety of passengers and crew by adhering to safety rules. Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service. Works in either a passenger or non-passenger operation (including yard duty and work trains). Secures movement orders and ensures clear understanding by operating crew. Ensures pre-determined service requests are understood and carried out. Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures. Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables. Safely rides the side of train equipment, getting on and off equipment, as required. Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects. Assists in boarding and detraining of passengers, baggage, express shipments, and mail. Makes customer service announcements. Provides information about train service to include passenger connections. Makes special arrangements in case of service failure. Ensures each passenger has the proper fare. Ensures safe and orderly passenger conduct. Must demonstrate an understanding of what makes up the elements of quality customer service. Must be able to interact and communicate professionally with passengers and co-workers under all types of circumstances. Must demonstrate a demeanor and well-groomed appearance that conveys to passengers a sense of competence and complete professionalism. Must understand and totally comply with Amtrak’s Uniform & Grooming Standards when engaged in performing passenger service.

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
High School Diploma or GED Required
Satisfactory attendance and safe work record.
Applicants for the position of Assistant Passenger Conductor must be willing and able to: Work in all types of weather conditions including extreme heat, cold, snow, and rain. Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.
If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base. Must have a current valid driver’s license; must have a good safety record and prior satisfactory job performance; must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years; and must live within 2 hours of Crew Base.
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience.
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
Some mechanical experience/knowledge.
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

The hourly rate is $24.38 during training. Following training, the hourly rate is $29.94 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164702
Posting Location(s):Utah
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

District Station Mgr II - 90267005 - Portland (Portland, OR, US, 97209)

Your success is a train ride away!

Are you ready to join our team?

**Must be able to gain entry to Canada**

SUMMARY OF DUTIES:
Within an assigned operating division, the District Manager of Stations is responsible for the management and oversight of station operations to include all aspects of station management such as, employees, passenger service delivery, staffing, budgeting and financial accounting, safety, managing relationships with local, state, federal, commuter agencies and host railroads and all station facilities (Bus & Train locations) in all areas of the states of Oregon, Washington, Idaho, Montana and Northern California.

ESSENTIAL FUNCTIONS:
• Manage staffing and station operations to meet performance criteria set forth by the Superintendent Passenger Service, Assistant Superintendent or the corporation regarding labor and operating costs to revenue ratios and other metrics.

• Ensure station facilities meet corporate standards and interface with various departments and personnel to accomplish appropriate project and program work.
• Develop and manage processes related to passenger handling and entraining/detraining to ensure on-time performance of trains and customer satisfaction.
• Ensure compliance of station management and agreement employees with corporate policies and procedures relative to customer service, service recovery, accounting procedures, safety, environmental compliance and uniform and grooming standards.
• Ensure hiring, training, performance measurement, counseling and discipline are administered to employees at assigned stations in compliance with corporate standards and labor agreements.
• Oversee any joint station usage contracts with freight, commuter or private entities to ensure compliance and to maximize station revenue.
• Manage relationships with local, state and federal agencies, host railroad personnel, commuter agencies (if applicable) and other commercial entities to support corporate goals for financial support and service delivery.
• Direct station service remittance audits to protect revenue.
• Responsible for the development and implementation of the department’s safety plans, with specific goals and objectives to reduce injuries.
• Develop and maintain professional relationships with all federal, state and local agencies including all service providers.
• Extensive computer skills with knowledge of spreadsheets, data base, presentations and word processing software related to field.

MINIMUM QUALIFICATIONS:

Bachelor’s degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Significant experience with station operations, building maintenance, service delivery and passenger handling.
Significant experience leading and managing others with different levels of expertise, exhibiting innovative leadership and management skills.
Demonstrated ability to manage and implement a departmental operating budget.

PREFERRED QUALIFICATIONS:

6 or more years or relevant experience preferred
Prior satisfactory work experience and proven leadership skills
Must possess a working knowledge of applicable federal, state and local regulations and applicable Amtrak labor agreements pertaining to station employees and operations.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Must have knowledge of safety programs
Must have strong organizational skills
Must be versed in Amtrak Reservation & Ticketing Systems
Able to monitor employee performance
Able to create reports to illustrate job performance
Prior work experience in dealing with various labor organizations.

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

The target salary is $106,200. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here

Requisition ID:164745

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Police Officer - Portland, Oregon (Portland, Oregon, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Performs general police duties, processes, and operations for the protection of life and property and enforces federal, state, and local laws, prevents crime, and preserves peace in a railroad surface transportation environment.

COMPENSATION AND BENEFITS:

Annual: 1 full year of prior service at probationary rate or over 1 year of break in service - $92,928, 5 Year Lateral (First Year at 95%) with less than 1 year of break in service from previous Department - $109,563.50, Top Step (100%) - $144,514.

Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401(k) retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement.

ESSENTIAL FUNCTIONS:

Responsible for the safety and protection of all persons, including passengers, employees, and property.
Performs patrol duties on foot and in a police vehicle for prolonged periods of time.
Performs security and safety activities at incidents, including, but not limited to, derailments, floods, fires, hazardous material incidents, special trains, and company functions involving railroad property and responsibility.
Responds to call for service and assistance, identifies hazards and takes proactive steps to resolve problems.
Arrests and detains offenders, conducts thorough preliminary and follow-up investigations to solve crimes and reduce criminal opportunities, conducts searches and seizures, and serves warrants.
Effectively deals with individuals under various circumstances to resolve disputes and neutralize hostilities, mediates disputes; assists individuals who are sick and need assistance, administers first aid when necessary.
Maintains proficiency and safely operates police equipment, including vehicles, computers, and weapons, including a firearm.
Communicates verbally in person and by radio; presents testimony and evidence in administrative, civil, and criminal proceedings; maintains open line of communications with law enforcement and criminal justice agencies, internal and external partners, as necessary or when directed.
Records information and prepares a variety of detailed reports with clearly organized thoughts and conclusions.
Reads, interprets, and applies federal, state, and local laws and regulations, railroad and department policies and procedures.

MINIMUM QUALIFICATIONS:

Seeking laterals and recently retired law enforcement professionals.
Must possess a valid Basic Oregon Department of Public Safety Standards and Training "DPSST" certification, andhave one (1) year of full-time equivalent work experience as a certified law enforcement professional, to include thesuccessful completion of a Field Training Program.
Active and recently retired Oregon Police Officers are encouraged to apply.
Must be a United States citizen or meet the immigration requirements in the state where they will hold a railroadpolice officer commission.
Must have a High School Diploma or GED.
Must be 21 years of age.
Must possess a valid driver’s license at time of appointment.
Must be able to pass all components of the police application process, including: a physical agility test, an interview,a psychological examination and an in-depth background investigation and a job-related physical examination.
Ability to obtain a railroad police commission from the State of Oregon.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:163989
Posting Location(s):Oregon
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Candidates who test positive for marijuana will be disqualified, regardless of any start or local statue, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Police Officer - Seattle (Seattle, Washington, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

COMPENSATION AND BENEFITS:

Annual: 1 full year of prior service at probationary rate or over 1 year of break in service - $92,928, 5 Year Lateral (First Year at 95%) with less than 1 year of break in service from previous Department - $109,563.50, Top Step (100%) - $144,514.

ESSENTIAL FUNCTIONS:

Responsible for the safety and protection of all persons, including passengers, employees, and property.
Performs patrol duties on foot and in a police vehicle for prolonged periods of time.
Performs security and safety activities at incidents, including, but not limited to, derailments, floods, fires, hazardousmaterial incidents, special trains, and company functions involving railroad property and responsibility.
Responds to call for service and assistance, identifies hazards and takes proactive steps to resolve problems.
Arrests and detains offenders, conducts thorough preliminary and follow-up investigations to solve crimes andreduce criminal opportunities, conducts searches and seizures, and serves warrants.
Effectively deals with individuals under various circumstances to resolve disputes and neutralize hostilities, mediatesdisputes; assists individuals who are sick and need assistance, administers first aid when necessary.
Maintains proficiency and safely operates police equipment, including vehicles, computers, and weapons, including afirearm.
Communicates verbally in person and by radio; presents testimony and evidence in administrative, civil, and criminalproceedings; maintains open line of communications with law enforcement and criminal justice agencies, internaland external partners, as necessary or when directed.
Records information and prepares a variety of detailed reports with clearly organized thoughts and conclusions.•Reads, interprets, and applies federal, state, and local laws and regulations, railroad and department policies andprocedures.

MINIMUM QUALIFICATIONS:

Seeking laterals and recently retired law enforcement professionals.
Must have completed Washington State Criminal Justice Training Commission (CJTC) Law Enforcement Basic Academy or equivalency academy that is recognized by the CJTC; and successfully completed an agency's law enforcement patrol Field Training Program and probationary program as a commissioned Police Officer.
Active and recently retired Seattle Police Officers are encouraged to apply.
Must be a United States citizen or meet the immigration requirements in the state where they will hold a railroad police officer commission.
Must have a High School Diploma or GED.
Must be 21 years of age.
Must possess a valid driver’s license at time of appointment.
Must be able to pass all components of the police application process, including: a physical agility test, an interview, a psychological examination and an in-depth background investigation, a polygraph exam and a job-related physical examination.
Ability to obtain a railroad police commission from the State of Washington.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:163992
Posting Location(s):Washington
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Fall 2025/Spring 2026 - Design Ops Intern - 90395476 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Engineering Design Ops Intern position is a great opportunity to gain an introduction to the multi-discipline technical design review process at Amtrak as part of the rebuilding of America’s passenger railroad infrastructure.

As part of the Planning and Engineering Support group within the Capital Delivery Department, this position will assist with the processing and distribution of design submissions from a control’s perspective prior to the release and process of the technical review of the engineering drawings.

Collectively, the Engineering Design Operations team works in close collaboration with the Engineering Design Management team and is responsible for the intake process of technical design review submittal requests and precursory review of the engineering design review submittal packages, planning and scheduling the acceptance of design review submissions, developing and monitoring the anticipated duration of the technical review, developing and monitoring the anticipated budget for design reviews, channeling each design submission to the appropriate design reviewer(s), monitoring for review completion and subsequent return of design review comments to the external customer, as well as producing metrics, progress reports and organizing and maintaining a log of records of the overall live design submission. As part of these operations, the Engineering Design Ops team is also responsible for overseeing and maintaining the library of Engineering Specifications and Standards that govern the internal and external technical design process for Amtrak infrastructure assets across the county.

ESSENTIAL FUNCTIONS:

Assisting with the intake process of incoming design review submittals.
Assisting with the updating of the library of Engineering Specifications and Standards.
Assisting with the creation and maintaining of project folders for each design review submission.
Data entry for design review durations metrics reporting.
Rotating in the different workstreams within P&ES Design Ops to learn how the team supports the overall Engineering Design Review process.

MINIMUM QUALIFICATIONS:

Must be actively pursuing a degree at an accredited educational institution.
Must be actively pursuing an undergraduate degree in Engineering, Business Administration, Operations, Economics, Communications, or a related field.
Must have at least 2 years of academic undergraduate studies completed or a junior status at minimum.
Must have a cumulative GPA of 2.8 or higher.
Desire to learn or further develop knowledge about the railroad industry.
Detail-oriented with ability to multi-task.
Working knowledge of Microsoft Word, Excel, and other Microsoft Office 360/365 products.
Must possess strong interpersonal skills and be a team player.
Good written, organizational, and oral communication skills.
Is willing to take direction.

PREFERRED QUALIFICATIONS:

Familiarity with design and construction design documents.
Familiarity with Excel documents including Excel formulas.
Familiarity with the importance of Standards and Policies.
A strong number sense.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

The hourly range is $17.50 per hour - $35.00 per hour. Pay is based on factors including school year, program of study, etc. In addition, paid internships include Amtrak rail pass privileges as a part of the experience along with one (1) PTO day per academic year.

Fall 2025/Spring 2026 internship program will run from September 22nd - April 24th.

Requisition ID:164757

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Electrician Journeyman - 90348258 - Seattle, WA (Seattle, WA, US, 98134)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Responsible for inspection, testing and maintenance of electrical, electronic and HVAC systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines.

ESSENTIAL FUNCTIONS:

Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines
Utilizes a variety of test equipment, PC, and graphic information to diagnose malfunctions, troubleshoot and qualify components and circuits to determine corrective actions and causes of equipment failures
Repairs and/or replaces doors, electronics, signs, pantographs, and HVAC systems
Installs components such as motors, generators, switches, relays, batteries, and transformers
Performs approved electrical modifications and repairs or replaces components, as necessary
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job
Works on electrical systems and components with AC and DC voltage

MINIMUM QUALIFICATIONS:

HVAC experience
High School Diploma or GED
Experience in electrical repairs, and testing advanced electrical/electronic systems and reading, drafting, and interpreting circuit diagrams, schematics, and mechanical drawings
Experience in both A/C and D/C electrical systems
Must successfully complete training and attain/retain certifications applicable to assigned job
Knowledge of mechanical and electrical systems
Ability to troubleshoot using schematics and multimeters
Knowledge and skill in the use of electrical tools, equipment, and the measurements necessary to meet established standards
Some computer skills

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Experience in the maintenance of railroad equipment
Completion of technical school or apprenticeship program

COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills

The hourly rate is $40.21 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Police Officer: Los Angeles (Los Angeles, California, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Performs general police duties, processes and operations for the protection of life and property and enforces federal, state and local laws, prevents crime and preserves peace in a railroad surface transportation environment.

COMPENSATION AND BENEFITS:

Annual: 1 full year of prior service at probationary rate or over 1 year break in service - $92,928, 5 Year Lateral (First Year at 95%) with less than 1 year of break in service from previous Department - $109,563.50, Top Step (100%) - $144,514.Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401(k) retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement.

ESSENTIAL FUNCTIONS:

Responsible for the safety and protection of all persons, including passengers, employees and property.
Performs patrol duties on foot and in a police vehicle for prolonged periods of time.
Performs security and safety activities at incidents, including, but not limited to, derailments, floods, fires, hazardous material incidents, special trains, and company functions involving railroad property and responsibility.
Responds to call for service and assistance, identifies hazards and takes proactive steps to resolve problems.
Arrests and detains offenders, conducts thorough preliminary and follow-up investigations to solve crimes and reduce criminal opportunities, conducts searches and seizures and serves warrants.
Effectively deals with individuals under various circumstances to resolve disputes and neutralize hostilities, mediates disputes; assists individuals who are sick and need assistance, administers first aid when necessary.
Maintains proficiency and safely operates police equipment, including vehicles, computers and weapons, including a firearm.
Communicates verbally in person and by radio; presents testimony and evidence in administrative, civil and criminal proceedings; maintains open line of communications with law enforcement and criminal justice agencies, internal and external partners, as necessary or when directed.
Records information and prepares a variety of detailed reports with clearly organized thoughts and conclusions.
Reads, interprets and applies federal, state and local laws and regulations, railroad and department policies and procedures.

MINIMUM QUALIFICATIONS:

Seeking laterals. Must possess a valid California P.O.S.T. Basic Certificate upon appointment. Minimum of one-year experience as a full-time, sworn patrol officer with a California police or sheriff’s department and have passed a probationary period are required. Attach current California Basic Certificate with resume. Must be a United States citizen or have the ability to work in the United States. Active and recently retired California Police Officers are encouraged to apply.
Must be a United States citizen or have the ability to work in the United States.
Must be 21 years of age.
Must possess a valid driver’s license at time of appointment.
Must be able to pass all components of the police application process, including: a written examination, a physical agility test meeting the following standards: Bench Press: 57% of applicant’s weight; Illinois Agility run: 20.6 seconds; 300 meter run: 92 seconds; push ups: 12; and 1.5 mile run: 19:45 minutes; a job related physical examination; a psychological examination and an in-depth background investigation.
Ability to obtain a railroad police commission from the State of California.

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent written and oral communication skills.

Requisition ID:164208
Posting Location(s):California
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Fall 2025/Spring 2026 - Engineering Archives Intern - 90395478 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Engineering Archives Intern position is a great opportunity to gain an introduction to infrastructure design document archiving processes at Amtrak. As part of the Planning & Engineering Support team within the Capital Delivery Department, this position will assist with imaging historical railroad drawings, cataloging new collections for the Archives, and maintaining documents within various physical and electronic storage systems.

ESSENTIAL FUNCTIONS:

Catalog design drawings and other related documents for archiving.
Assist with imaging historical design documents and reviewing digitized documents for clarity and accuracy.
Attach metadata to multi-disciplinary engineering and architectural documents (such as stations, track, communications & signals, power & electric traction, fleet, mechanical, etc) within document storage systems.
Curate document sets for inclusion on Amtrak’s ArcGIS Asset Map.
Supporting Archive team as needed.

MINIMUM QUALIFICATIONS:

Must be actively pursuing a degree at an accredited educational institution.
Must be actively pursuing an undergraduate degree in Library Science or Archiving.
Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum.
Must have a cumulative GPA of 2.8 or higher.
Desire to learn or develop knowledge about the railroad industry.
Detail-oriented with ability to multi-task.
Working knowledge of Microsoft Word, Excel, and other Microsoft Office 360/365 products.
Quickly understands and uses processes and technologies that are continually being updated.
Ability to work under time constraints and with essential deadlines.
Must possess strong interpersonal skills and be a team player.
Good written, organizational, and oral communication skills.

PREFERRED QUALIFICATIONS:

Familiarity with construction design documents.
Familiarity with document management systems

WORK ENVIRONMENT:

Primarily main-office environment.
Project site visits may be required occasionally for short durations, based on department and/or specific project need.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

Fall 2025/Spring 2026 internship program will run from September 22nd - April 24th.

Requisition ID:164756

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Guaranteed Extra Board (GEB) Ticket/Accounting Clerk - 90243638 - New London, CT (New London, CT, US, 06320)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

This position is responsible for providing our passengers with superior customer service. From behind the ticket counter or on the station floor or platform. The incumbent will be responsible for greeting, servicing and general comfort of each passenger.

ESSENTIAL FUNCTIONS:

Make ticket reports promptly, properly safeguard company funds properly and prepare related reports.
Agent will be governed by all Corporate and station policies.
Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines.
Keep all information racks filled as needed
Perform miscellaneous clerical duties related to the ticket office and/or station.
Handles checked baggage, package express and company materials in the station and on/off trains.
Assist customers with special needs and other duties as assigned
Responsible for the dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, baggage, boarding information, tours and other intermodal transportation
Work with other station employees to ensure all passenger train boarding are timely.
Will verify passengers are properly ticketed or have the proper travel documents, and ensure compliance with baggage requirements prior to admission to station platforms
Will perform janitorial duties and other duties as assigned

MINIMUM QUALIFICATIONS:

Skilled in the processing of all types of Amtrak tickets and must have a thorough understanding of tariffs to properly price tickets.
Qualified with the operation of Arrow, Railres/Stars and Quik-Trak.
High School Diploma or GED

Must comply with the company’s uniform and grooming policy to present a positive image on behalf of Amtrak through manners, actions and personal style
Must be able to lift 50lbs
Must be proficient with baggage & express operation
General experience with computer-based office equipment
Must be able to work under pressure
Learn policy and procedures quickly
Be able to work with minimal supervision

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Some experience in customer service

Must comply with the company’s uniform and grooming policy to present a positive image on behalf of Amtrak through manners, actions and personal style
Demonstrated business management experience
Prior satisfactory work experience in customer service
Demonstrated leadership and supervisory skills
Working knowledge of Amtrak policies and proceduresy

COMMUNICATION AND INTERPERSONAL SKILLS:

Read, speak, and write English
Must have excellent oral and written communication skills
The ability to maintain a positive, good-natured attitude is essential
Representative must be comfortable with interacting with customers, speaking on a public address system and using Amtrak computer systems.

The hourly range is $28.30 -$37.73 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings Here.

Requisition ID:164611
Posting Location(s):Connecticut
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Principal Project Mgr - 90359704 - New York (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Principal Project Manager is responsible for planning, directing, and executing both cost control and document management activities to support the successful delivery of Amtrak’s Sawtooth Bridges Replacement Program. The Principal Project Manager will work under the minimal supervision of a senior Project leader and lead program level controls practitioners consisting of Project Management and Construction Management (PM/CM) consultants. This role ensures accurate and timely distribution of project information within the organization and project partners to ensure alignment between project control staff and project management teams. Responsibilities include maintaining and processing project documentation, managing the smooth operation of document workflows, and fulfilling cost engineering and control functions. The individual will support strategic and project-specific objectives through effective cost estimation, budgeting, and performance monitoring.

ESSENTIAL FUNCTIONS:

· Ensures compliance with Amtrak project management standards and policies, third-party requirements, industry best practices, and program-specific requirements in the delivery of the programs control functions
· Work with Program team and leadership to oversee program budgets, schedules, financial reporting, invoicing, etc.
· Supports the development, preparation, and maintenance of program cost estimation, cost control, financial risk management, contingency determination and management, and earned value management.
· Supports the development of the Program’s Annual Operation Plan in producing new and updated forecasts and schedules while ensuring data integrity and consistency, alignment with 5-year plan, and compliance with delivery requirements and deadlines.
· Perform change management duties as needed.
· Ensures close coordination between controls staff and project management team.
· Manages project documents that are received, copied or scanned while also ensuring their accuracy, quality and integrity.
· Support Project Director in developing, compiling, and delivering program performance indicators (KPIs), data, and trends using reports, charts, tables, dashboards, or other artifacts assessing program performance to support management decisions.
· Assures quality and timeliness of recurring and ad-hoc team deliverables, including but not limited to estimates, schedules, forecasts, reports, analyses, and source data
· Leads the PM/CM controls team responsible for managing the workflow processes related to document retrieval, submittals, and requests for information (RFIs).
· Champions use of SharePoint, EPPM, and all Amtrak systems-of-record to ensure uniformity and standardization of data inputs and outputs as supporting product SME/change agent.
· Other duties as assigned

MINIMUM QUALIFICATIONS:

· Strong project and program management skills
· Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service
· Effectiveness working diplomatically across teams with varying objectives.
· Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)
· Bachelor’s degree and relevant experience
· Must have work authorization in the United States.
· Bachelor's degree in Engineering, Architecture, Construction or Project Management, Business Administration, Transportation, or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
· Demonstrated experience with archiving requirements for monthly, quarterly, and ad hoc meetings for Capital Delivery and federal partners.
· Ability to organize and present project portfolio reports, proposals, and other related portfolio information and prepare reports for various stakeholders.
· Knowledge of principles and practices of project management through all phases of the project lifecycle
· Ability to analyze project performance metrics, performance analysis, dashboards, and progress reports.
· Ability to review data and validate to ensure compliance with stakeholder requirements.
· Strong focus on collaboration, team building, and customer service
· Effectiveness working diplomatically across teams with varying objectives.
· Ability to multitask and work in an environment with changing priorities.
· Strong oral and written communication skills across all levels.
· Experience with various software including SharePoint, Power BI, Maximo, EPPM, AIMS and SAP.

PREFERRED QUALIFICATIONS:

Background in project management and/or project controls, cost estimating, and document management.
7-10 years of relevant experience preferred.
Understanding of railroad business functions, operations, and design and construction processes.
Previous railroad, heavy civil and bridge projects in the design and/or construction phases.
Ability to analyze technical information and communicate to a nontechnical audience
Knowledge of contracts and contract administration
Advanced Excel skills
Strong project management skills
Strong oral and written communication skills across all levels

WORK ENVIRONMENT:

Office, 4 days per week with 1 day remote.
exposure to computer screens

Physical Conditions:

· May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.
· Travel: up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $113,200-$146,664, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164802

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

PASSENGER CONDUCTOR TRAINEE - 90269598 - Albuquerque, NM (Albuquerque, NM, US, 87102)

Your success is a train ride away!

Are you ready to join our team?

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
High School Diploma or GED Required
Satisfactory attendance and safe work record.
Applicants for the position of Assistant Passenger Conductor must be willing and able to: Work in all types of weather conditions including extreme heat, cold, snow, and rain. Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.
If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base. Must have a current valid driver’s license; must have a good safety record and prior satisfactory job performance; must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years; and must live within 2 hours of Crew Base.
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience.
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
Some mechanical experience/knowledge.
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

Requisition ID:164623
Posting Location(s):New Mexico
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Technical Trainer Cond - 90395422 - Oakland (Oakland, CA, US, 94607)

Your success is a train ride away!

Are you ready to join our team?

Open to locomotive engineers, conductors and all train movement personnel

SUMMARY OF DUTIES:

The Lead Technical Trainer, under guidance of the Senior Manager Technical Training & Development, assists with the coordination of recurrent training scheduling and programs in partnership with internal partners such as the System General Road Foreman’s and Trainmaster’s office, CNOC Block Training, Mechanical administration, IMCS schedulers as well as Division Transportation leadership. The position executes the training programs to ensure employees receive proper rules and physical characteristics training for operation over Amtrak Divisions or contract carrier properties. Utilizing acquired knowledge and skills, the Lead Technical Trainer helps ensure that the instructional curriculum is designed and updated to meet all mandated standards. This position is required to successfully plan and execute all instructional sessions in order to provide each operating employee with a full understanding and the knowledge to comply with company, federal and state rules and regulations governing railroad operations. The Lead Technical Trainer implements the standardized instructional programs associated with operating practices in order to prepare operations employees to perform their duties in a safe manner adhering to all company and regulatory requirements. Operating employees include those in a new hire status and/or a recurring training status. Lead Technical Trainer participates in a proactive role to aid in the prevention of train accidents, employee and passenger injuries, avoiding FRA citations and fines. The Lead Technical Trainer provides input into the development of operating craft employee instructional programs and provides guidance and technical advice to all interested parties including operating craft employees in either the operating Divisions or a centralized facility in Oakland, CA.

ESSENTIAL FUNCTIONS:

• Supports the operating divisions by executing initial and recurrent instruction and examination of employees in the Transportation Department ( IMCS and Mechanical Departments when applicable)

Provides guidance and interpretation of all regulatory rules. Organizes and schedules classes and coordinates and communicates with Division management to ensure mandatory participation is achieved.
• Responsible for the development, implementation and monitoring of operating rules programs, policies and procedures. Collaborates with senior officials throughout the system in all operating departments as well as State and Federal regulators.
• The Lead Technical Trainer provides subject matter expertise and interprets operating rules and practices and special instructions to ensure clear understanding and consistent application of the instructions, including governmental regulations impacting train operations.
• The Lead Technical Trainer organizes and schedules classes, procures materials, and coordinates and communicates with Divisions to ensure mandatory participation is achieved while balancing the needs of the Division.
• Administrative responsibilities are those associated with the audit, instruction, and evaluation of employees including all logistical issues and challenges. In addition, the Lead Technical Trainer is responsible for all incidental and mandatory regulatory record keeping.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in business, transportation or related field or an equivalent combination of work experience, training, and education.
Certified locomotive engineer or conductor, or qualified train dispatcher for a minimum of three years. Demonstrated knowledge of Amtrak’s equipment and Train Handling Rules and Instructions or dispatching office practices, Operating Rules, Safety Rules and CFR Parts 218, 219, 228, 239, 240 and 242 regulations.
Demonstrated ability to develop and deliver a comprehensive operating rules’ training and testing program with proven results.
Superior effectiveness in communication skills, including writing, speaking, and presentation/platform skills.
Effective organizational, administrative, and personal computing skills as demonstrated through past experience.
Experience using Microsoft Word, Excel and PowerPoint.

MIMINUM KSA (Knowledge, Skills, and Abilities):

• Superior effectiveness in communication skills, including writing, speaking, and presentation/platform skills.
• Effective organizational, administrative, and personal computing skills as demonstrated through past experience.
• Experience using Microsoft Word, Excel and PowerPoint.

PREFERRED QUALIFICATIONS:

6 or more years of relevant experience preferred

· Demonstrated leadership experience.

· Management experience of Train & Engine service or dispatching office employees.

· Locomotive Engineer Certification is preferred

WORK ENVIRONMENT:

• Work is performed in a typical indoor office setting and outside. Outside work is performed in all weather conditions.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $94,300-$122,256. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164750
Work Arrangement:06-onsite Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 75%

Recruiter Name:Preeti Bone
Recruiter Email: Preeti.Bone@amtrak.com

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead DevOps Engineer - 90395396 - Washington, D.C., Philadelphia, PA, Wilmington, DE or Chicago, IL, (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
The Lead Systems Engineer (DevOps Engineer) oversees complex projects providing subject matter expertise, and technical direction, and plays a key role in providing system administration and technical expertise focusing on pipelines-as-code, CI/CD, and IaC. Playing a crucial role in automating and streamlining our processes to enhance efficiency, reliability, and scalability in our software development lifecycle. This person will work with engineering teams directly in helping them deliver their artifacts quicker to production, and more reliably.

ESSENTIAL FUNCTIONS:

Owns and leads the systems development approach as an engineering exercise; confirms requirements and specifications are clear, follows a documented development/build methodology, and makes sure a robust unit, system, and integration testing regimen is followed to deliver solutions per designs.
Pipelines-as-Code: Develop and maintain robust, scalable, and efficient CI/CD pipelines using code-based tools such as Jenkins Pipeline, GitHub Actions, GitLab CI, or similar.
Infrastructure Automation: Implement and manage IaC using tools like Terraform, AWS CloudFormation, or Ansible, ensuring a consistent and reliable infrastructure deployment.
Continuous Integration and Deployment: Build and maintain systems that improve the speed and reliability of our CI/CD processes.
Documentation and Knowledge Sharing: Document processes, systems, and architectures clearly and share knowledge with team members. Has a strong "Documentation-as-Code" approach.
Collaboration and Leadership: Work collaboratively with software development and IT teams to integrate DevOps methodologies into their workflows.
Monitoring and Optimization: Monitor, analyze, and optimize infrastructure and CI/CD pipelines for performance and cost-efficiency.
Security and Compliance: Ensure that the infrastructure and pipelines adhere to security best practices and compliance standards. Familiar with SAST, DAST, secret scanning, open source scanning, creating Software Bill of Materials (SBOM).
Technical Expertise and Innovation: Stay abreast of the latest trends and technologies in DevOps, pipelines-as-code, and IaC, and advocate for the adoption of relevant new technologies and practices.
Creates and updates documentation as necessary to ensure architectures, designs, and other descriptions are up to date and describe the as-deployed system.
Ensures all work is in harmony with all defined industry and company standards as well as ensures that overall implementation is aligned with Amtrak's technology strategies.
Leads, guides, and provides cross-functional project oversight for technical teams/resources.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in computer science, Information Systems, or Business Management plus 5+ years of experience in a DevOps role, with specific experience in pipelines-as-code, CI/CD, and IaC.
Proficiency in tools
like Jenkins, GitHub Actions, Terraform, Ansible.
Strong understanding of cloud platforms (AWS preferred, Azure, GCP).
Experience with scripting languages (e.g., Python, Go or Bash).
Ability to focus on business goals while ensuring development is completed on time.
Proven ability to utilize adaptable communication skills to effectively translate between technical and business language.
Ability to identify, propose, and oversee the execution of business and IT solutions as well as interpret documents communicating business and IT needs and requirements.
Excellent troubleshooting skills.
Travel up to 25%
Work will be performed Onsite in Washington, D.C., Wilmington Delaware, Philadelphia, PA or Chicago, Illinois.

PREFERRED QUALIFICATIONS:

6-9 years of relevant experience preferred.
Master’s degree in computer science, Information Systems or Business Management.
Relevant certifications (e.g., AWS Certified DevOps Engineer, Terraform Associate).
Experience in an Agile development environment, bonus points for SAFe experience
Hands-on Experience in creating modular infrastructure-as-code with re-usable components
Experience in creating developer portals, allowing for dev teams to get started quicker (such as Backstage)
Has created security tollgates for pipelines in the past.
Passionate about ‘measure what matters”.
Has experience with reporting DORA metrics, security metrics, build health, and others.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $94,300-$122,256, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164758

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

PASSENGER CONDUCTOR TRAINEE - 90299734 - Kansas City, MO (Kansas City, MO, US, 64108)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Works a variety of hours within a 24/7 transportation environment. Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices. Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs. Ensures safety of passengers and crew by adhering to safety rules. Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service. Works in either a passenger or non-passenger operation (including yard duty and work trains). Secures movement orders and ensures clear understanding by operating crew. Ensures pre-determined service requests are understood and carried out. Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures. Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables. Safely rides the side of train equipment, getting on and off equipment, as required. Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects. Assists in boarding and detraining of passengers, baggage, express shipments, and mail. Makes customer service announcements. Provides information about train service to include passenger connections. Makes special arrangements in case of service failure. Ensures each passenger has the proper fare. Ensures safe and orderly passenger conduct. Must demonstrate an understanding of what makes up the elements of quality customer service. Must be able to interact and communicate professionally with passengers and co-workers under all types of circumstances. Must demonstrate a demeanor and well-groomed appearance that conveys to passengers a sense of competence and complete professionalism. Must understand and totally comply with Amtrak’s Uniform & Grooming Standards when engaged in performing passenger service.

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
High School Diploma or GED Required
Satisfactory attendance and safe work record.
Applicants for the position of Assistant Passenger Conductor must be willing and able to: Work in all types of weather conditions including extreme heat, cold, snow, and rain. Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.
If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base. Must have a current valid driver’s license; must have a good safety record and prior satisfactory job performance; must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years; and must live within 2 hours of Crew Base.
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience.
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
Some mechanical experience/knowledge.
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

Requisition ID:164672
Posting Location(s):Missouri
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Electrician Journeyman - 90382271 - Boston, MA (Boston, MA, US, 02118)

Your success is a train ride away!

Are you ready to join our team?

ESSENTIAL FUNCTIONS:

Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines
Utilizes a variety of test equipment, PC, and graphic information to diagnose malfunctions, troubleshoot and qualify components and circuits to determine corrective actions and causes of equipment failures
Repairs and/or replaces doors, electronics, signs, pantographs, and HVAC systems
Installs components such as motors, generators, switches, relays, batteries, and transformers
Performs approved electrical modifications and repairs or replaces components, as necessary
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job
Works on electrical systems and components with AC and DC voltage

MINIMUM QUALIFICATIONS:

HVAC experience
High School Diploma or GED
Experience in electrical repairs, and testing advanced electrical/electronic systems and reading, drafting, and interpreting circuit diagrams, schematics, and mechanical drawings
Experience in both A/C and D/C electrical systems
Must successfully complete training and attain/retain certifications applicable to assigned job
Knowledge of mechanical and electrical systems
Ability to troubleshoot using schematics and multimeters
Knowledge and skill in the use of electrical tools, equipment, and the measurements necessary to meet established standards
Some computer skills

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Experience in the maintenance of railroad equipment
Completion of technical school or apprenticeship program

COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills

The hourly rate is $29.90 - $39.86 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164578
Posting Location(s):Massachusetts
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Construction Specialist - 90344146 (US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Sr Construction Specialist play a crucial role in assisting, overseeing and/or managing construction projects from conception to completion. You will work closely with program and project managers, production managers, division leadership, engineers, architects, contractors, subcontractors and third parties to ensure projects are executed efficiently to satisfy scope, schedule, cost, quality and safety requirements in accordance with contractual obligations.

ESSENTIAL FUNCTIONS:

Support capital construction efforts by assisting in providing technical support to contractor, force account and supervision as well as helping to satisfy scope, schedule, cost, quality, and safety requirements on the project. Initiate action when necessary to ensure the project is being built as specified in the scope of work.
At the director of the Capital Construction manager and in collaboration with the Sr Engineers, work with contractor, force account and supervision to ensure the project is executed in accordance to agreed upon scope, costs, and schedule.
Evaluate, select, and apply standard construction engineering techniques, procedures, and criteria, using solid engineering judgment in making decisions.
Communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors. apply knowledge of applicable local, state/province, and federal/national statutes and guidelines to various area of responsibility.
Work with the Program/Project Manager, review potential change requests from the field and, if appropriate, prepares a potential change notice with appropriate justification for submission to PM.
Assist and/or lead with coordinating and assuring adherence to Site Specific Safety Work Plans with Contractors and Amtrak Personnel.
Coordinate applicable track and ET outages. Prepare outage plans.
Interact with Amtrak personnel leadership for resource planning.
Conduct project site visits to assess project feasibility, determine scope requirements and potential challenges.
Coordinate the work of contractors to include engineers, technicians, and other personnel who help on specific project activities and assignments.
Monitor and report on various production metrics/units to provide the required data to best meet the goals of the project.
Maintain knowledgeable of requirements for applicable codes and standards on a project.
Participate in the coordination of the completion of construction activities.
Provide weekly updates (construction reports) to the project manager on the status of project, including any issues that occurred. Additionally, provide formal monthly project status reports addressing actual and forecast costs and schedules, production units, change of status, etc. to the Program Manager of the project.
Coordinate the preparation and revision of technical work procedures consistent with project design and construction requirements.
Analyze and make recommendations regarding solutions to problems with varying complexity in accordance with CAPD, Amtrak and/or project objectives and guidelines.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadlines.
Attend progress meetings and report on project status.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.
Demonstrated ability to manage multiple priorities under tight constraints.
Must have the ability to coordinate efforts with other technical disciplines and have knowledge of scheduling, budgeting, and estimating.
Possess strategic and tactical skills required for planning and executing complex project work.
Strong leadership required, encompassing effective communication, motivation, and team building/team performance skills.
Strong Safety Focus.
Demonstrated experience in using PC-based word processing, spreadsheet, and presentation software (e.g., Word, Excel, PowerPoint) sufficient to prepare effective business analyses and presentations.
Excellent written and verbal communication skills.
Ability to work effectively with internal and external stakeholders.

PREFERRED QUALIFICATIONS:

3-6 years of relevant experience preferred.
Certified Construction Management (CCM) or Project Management Professional (PMP) certification
Demonstrated construction experience

WORK ENVIRONMENT:

Various levels of environmental conditions including but not limited to project worksites and vendor/client facilities which may have temporary office space, moving mechanical parts and vibration; high, precarious places; fumes or airborne particles and extreme temperatures and high noise levels Primarily a field-based position.
Ability to work weekends and nights to support the needs of the project.
Significant travel may be required up to 75%
Work at various sites along the U.S. Northeast Corridor
Valid driver’s license

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $78,600-$101,844. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164787

Work Arrangement:07-Mobile with Remote Required Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 75%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Service Attendant 164769 Washington, DC (Washington, District of Columbia, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
The Lead Service Attendant (LSA) is primarily responsible for creating a welcoming atmosphere of hospitability for Amtrak passengers that results in exceeding customer expectations.

ESSENTIAL FUNCTIONS:

Works in a fast-paced environment onboard trains.
Coordinates work and supervises a team of food and wait staff responsible for the provision of food and beverage service to Amtrak passengers.
Maintains cleanliness of rail car interior ensuring compliance with FDA and Amtrak Service Standards requirements.
Functions independently while simultaneously supporting the service staff.
Utilizes superior interpersonal skills to communicate clearly and effectively with passengers and crew to ensure employee and customer satisfaction in both ideal and off-schedule conditions.
Responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, and end of trip close outs.
Responsible for the security, sale, safe handling and accounting of food and beverage products.
Strictly complies with cash and credit transaction handling procedures and protects Amtrak funds.
Adheres to uniform and grooming requirements.
Prepares associated paperwork.
Utilizes a cash register or similar point of sale device and follows established accounting procedures

MINIMUM QUALIFICATIONS:

Must have some experience in a customer service or similar public contact role exhibiting responsibility, initiative, physical coordination, problem-solving, creativity, and leadership characteristics.
Work experience must demonstrate strong, clear and effective verbal communication and interpersonal skills, professionalism, and a customer-friendly demeanor.
Must have satisfactory attendance and safe work record.
High school diploma or GED Required.

Applicants for the position of LSA must:

Must be 21 years of age.
Be able to lift 50lbs.
Be able to work while standing for long periods of time.
Be able to work a variety of hours and days off, including up to six to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must have prior satisfactory work performance.

PREFERRED QUALIFICATIONS:

Prior experience working in a team service environment.
Some experience in a food/beverage environment, restaurant, travel, and/or hospitality industries.

COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills.

COMPENSATION AND BENEFITS:
The hourly rate is $21.00 during training. After training, the hourly rate is $27.63 - $36.84 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401(k) retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164777
Posting Location(s):District of Columbia
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Train Attendant 164770 Washington, DC (Washington, District of Columbia, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
This position is responsible for ensuring a safe, comfortable, and pleasant journey for our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Car Attendants will be required to keep assigned train cars clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.

ESSENTIAL FUNCTIONS:

Must load/unload supplies and maintain an inventory of supplies. Must be available to work flexible schedules that include weekends and holidays.

MINIMUM QUALIFICATIONS:

Food and beverage handling experience.
Cash handling and customer contact experience.
Experience in housekeeping.
Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
Successfully complete a customer service aptitude testing instrument.
Successfully complete drug screening and pre-employment medical exam.
Must be able to lift heavy items.
Must be able to work while standing for long periods of time.
Must be able to work a variety of hours and days off, including up to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must wear company-provided uniform, comply with company grooming policies.
Must have a H.S. Diploma or GED.

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Some college, food service industry or transportation-related training.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

The hourly rate during training is $21.00. After training, the hourly rate is $26.69-$35.58 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164770
Posting Location(s):District of Columbia
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Product Manager, Service Delivery & Operations - 90394829 - Washington (Washington, DC, US, 20002)

Your success is a train ride away!

Are you ready to join our team?

This position can be based out of either Washington DC or Wilmington, DE.

SUMMARY OF DUTIES:

We are seeking a dynamic and experienced Product Manager, Service Delivery & Operations to play a critical leadership role in a multi-year, enterprise-wide transformation of our core reservation system. This role will serve as the primary business representative for Service Delivery & Operations (SD&O) stakeholders (CNOC, Stations, Onboard, Care Center, etc.). This role will represent operational workflows, ensuring end-to-end alignment of product capabilities with business needs, regulatory compliance, and service excellence across the customer journey. The ideal candidate will have deep expertise in operational processes, agile methodologies, and enterprise-scale system modernization initiatives. You will collaborate closely with cross-functional teams in operations, digital technology, and commercial to drive clarity, prioritize features, and deliver incremental value throughout the transformation journey.

Additionally, this role will support Organizational Change Management (OCM) efforts to identify what is changing, how it should work in the new system, and how end user processes will be adapted to deliver the desired outcomes proficiently at go-live. This is an individual contributor role with no planned direct reports. This role reports directly to the Sr Director, Business Strategy & Tech Integration.

ESSENTIAL FUNCTIONS:

Responsibilities include, but are not limited to:
• Define and maintain the Operations product vision and roadmap, ensuring alignment with strategic business objectives
• Act as primary liaison between business operations, DT, development teams, and executive stakeholders by:
o Identifying/defining operational process improvements as part of digital transformation
o Ensuring seamless integration of operational workflows across sales channels, inventory, ticketing, customer service, and fulfillment
• Own and manage product backlog for operational capabilities in reservation system by:
o Translating high-level business needs into clear user stories, acceptance criteria, and prioritized epics
o Partnering with IT leads and solution architects to ensure feasibility, scalability, and alignment with program roadmap
• Facilitate working sessions and backlog grooming with business and technical stakeholders by:
o Partnering with other Product Managers across domains (e.g. Commercial, Digital Channels, Finance, etc.) to ensure alignment and end-to-end flow
o Managing relationships w/ subject matter experts, change management leads, and field operators
• Ensure regulatory and compliance adherence within system’s operational framework
• Anticipate risks, identify gaps, and proactively develop mitigation strategies
• Champion agile best practices, facilitate stakeholder engagement, and foster OCM initiatives across departments

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Business, Engineering, Economics, or similar focus (or equivalent combination of training, education, and relevant experience)
• Expert understanding of Agile processes and methods
• Expert understanding and proficiency with Agile development tools, such as Jira and Confluence
• Incredible attentiveness to detail with ability to think through downline implications of decisions
• Expert proficiency with Microsoft Office suite
• Team player with excellent interpersonal and mentorship skills
• Strong written and oral communication skills, able to explain complex concepts simply
• Detail-oriented and able to prioritize and meet multiple competing demands
• Ability to create well-formatted, impactful presentations and present to senior leadership
• Demonstrated ability to make decisions with an appropriate balance of analysis and timeliness
• Advanced analytical and problem-solving skills, with the ability to analyze and interpret data quickly
• Advanced understanding of schedules and consists and how they impact offers and operations
• Able and willing to pivot should business needs or priorities change

PREFERRED QUALIFICATIONS:

• 6+ collective years in commercial or operations experience (travel industry preferred), with a minimum of one of those years in or supporting an Operational department (Service Delivery & Operations, CNOC, Stations, Onboard, Care Center or other relevant group at Amtrak preferred)

• Master’s Degree in Business, Engineering, Economics, or similar focus (or equivalent combination of training, education, and relevant experience), and
• 4+ collective years in commercial or operations experience (travel industry preferred), with a minimum of one of those years in or supporting an Operational department (Service Delivery & Operations, CNOC, Stations, Onboard, Care Center or other relevant group at Amtrak preferred)

• Expert understanding of Amtrak’s commercial, operational, and financial landscape
• Experience working in an Operational role at Amtrak
• Project management experience
• Organizational Change Management (OCM) experience
• Experience working in Jira, including templated requirements gathering
• Other commercial or operational experience at Amtrak

WORK ENVIRONMENT:

• Up to 20% travel may be required to meet with internal/external stakeholders

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164743

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Engineer - 90198848 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Responsible for the installation, operation, calibration, and maintenance of the data collection and video systems associated with Amtrak Catenary and Track inspection vehicles. Responsible for the basic maintenance of Amtrak inspection vehicles.

ESSENTIAL FUNCTIONS:

· Ensure the proper movement of the test vehicle and the integrity of the data produced.
· Assist the Sr Engineer Inspection & Tests to conduct regularly scheduled geometry inspections of the N.E.C.
· Assist the Sr. Engineer Inspection & Tests to conduct Intercity track geometry inspections, as required.
· Assist the Sr Engineer Inspection & Tests to conduct other track and vehicle qualification tests as required.
· Be available to operate self-propelled test vehicle with qualified pilot.
· Evaluate the data generated by the various collection and processing systems to determine validity of exceptions.
· Understand the principles of thermal imaging systems and able to collect, record, archive imaging data for flaw detection. Develop applications for further enhancements.
· Perform systems calibration, maintain, and troubleshoot the track and catenary data collection and processing hardware, and their associated video systems.
· Maintain interior and exterior of test vehicles, with assistance of M/E or M/W forces as required.
· Operate computer and video systems during testing and data reduction functions.
· Perform real time and offline systems backups, and archive all track geometry, catenary, and GRMS data collected during inspections.
· Ensure tools, test equipment, manuals, and maintenance logs are up to date, properly stored and available for immediate use, and that a predetermined inventory of working spare parts and output media is maintained in a systematic and orderly fashion.
· Maintain knowledge of Amtrak operating conditions and keep abreast of changes in such.

MINIMUM QUALIFICATIONS:

· BS / AS in Computer Science or Electrical, Mechanical, or Civil Engineering, or equivalent combination of education, training, and/or experience may be considered in lieu of a degree.
· Must be able to obtain qualification in RWP, AMT2, MW 1000, and NORAC/GCOR, and maintain these qualifications.
· Must have excellent oral and written communication skills.
· Must have basic mechanical aptitude Electronic troubleshooting and calibration.
· Repair of electro-mechanical equipment.
· Proficiency in computer use and digital file manipulation.
· Proficiency in Windows operating system and Microsoft Office software.

PREFERRED QUALIFICATIONS:

3-6 Years of relevant experience
Railroad catenary or track maintenance and inspection
Railroad operations and procedures
Railroad passenger car maintenance and inspection
Roadway Worker Protection
MW 1000 · NORAC/General Code Operating Rules
AMT II

WORK ENVIRONMENT:

80% Travel – Field work. Nights, no weekends

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $86,500-$111,996. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164804

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Surveyor - 90371458 - Wilmington (Wilmington, DE, US, 19801)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Responsible for performing track surveys, right-of-way mapping, and other survey work on Amtrak-owned or maintained properties. The person in responsible charge of all surveying activities in the field. They coordinate field work with their colleagues in Electric Traction, Signals and Communications, Structures, Division Engineers, Engineering Production and Real Estate. They maintain the equipment. They write and organize all field notes. They develop cut sheets for construction layout. Their work is primarily in the field. They will be based out of Wilmington, DE.

ESSENTIAL FUNCTIONS:

Works autonomously and safely, supervising Amtrak survey party or consultant-provided survey personnel in surveying field work.
Perform highly technical survey tasks using mobile surveying solutions, robotic survey equipment, GNSS equipment, and digital levels; take necessary field notes and create sketches.
Prepare survey plans for transmittal to design team members and the public.
Lay out designed track geometry in the field for use by track construction and maintenance forces.
Responsible for performing track and right-of-way surveys. Verifying that the lines and grades of the proposed improvements are within the clearance envelopes and right-of-way boundaries. The surveys include existing track alignment data, topographic surveys in support of track designs; layout in support of track construction and renewal; record surveys of completed work; boundary line surveys along the railroad right of way.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Geomatics or Land Surveying, or a combination of education and experience. ·
Relevant, progressive work experience in land surveying.
Professional Land Survey license or registration or able to obtain
Experience with surveying data analysis and adjustment software.
Fundamental knowledge of general civil engineering principles.
Ability to read, understand and produce engineering drawings and documents.
Ability to absorb information, think critically and make sound engineering decisions.
Willingness to learn CAD software and become a highly skilled technical draftsman.
Working knowledge of Microsoft Office (Outlook, Word, Excel and Power Point).
Attention to detail and completeness.
Valid driver’s license

PREFERRED QUALIFICATIONS:

6 years of relevant, progressive work experience in land surveying·
Participation in a professional survey society.

WORK ENVIRONMENT:

This is a flexible position with time allotted to both field and office work.
Travel: 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $94,300-$122,256. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163961
Posting Location(s):Delaware

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Job Family/Function:Engineering
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Product Manager, Commercial Strategy & Development - 90394936 - Washington (Washington, DC, US, 20002)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

We are seeking a dynamic and experienced Product Manager, Commercial Strategy & Development to play a critical leadership role in a multi-year, enterprise-wide transformation of our core reservation system. This role will serve as the primary business representative for Commercial stakeholders (Pricing, Revenue Management, Service Planning, Sales, Distribution, State Strategy, etc.), specifically on the NextGen Res (NGR) project. This role will represent Commercial workflows, strategy, data requirements, and more in ensuring end-to-end alignment of product capabilities with business needs, regulatory compliance, and service excellence across the customer journey. The ideal candidate will have deep expertise in commercial and operational processes, agile methodologies, and enterprise-scale system modernization initiatives. You will collaborate closely with cross-functional teams in commercial, digital technology, and operations to drive clarity, prioritize features, and deliver incremental value throughout the transformation journey.
Additionally, this role will play a big part in Organizational Change Management (OCM) efforts to ensure end users understand what is changing, why it is changing, and how they will perform their functions with expert understanding at go-live. This also includes ensuring stakeholders are engaged and positive about the program both during and after transition. This is an individual contributor role with no planned direct reports. This role reports directly to the Sr Director, Business Strategy & Tech Integration.

ESSENTIAL FUNCTIONS:

Responsibilities include, but are not limited to:
• Define and maintain the Commercial product vision and roadmap, ensuring alignment with strategic business objectives
• Act as primary liaison between business operations, DT, development teams, and executive stakeholders by:
o Identifying/defining operational process improvements as part of digital transformation
o Ensuring seamless integration of operational workflows across sales channels, inventory, ticketing, customer service, and fulfillment
• Own and manage product backlog for Commercial capabilities in reservation system by:
o Translating high-level business needs into clear user stories, acceptance criteria, and prioritized epics
o Partnering with DT leads and solution architects to ensure feasibility, scalability, and alignment with program roadmap
• Facilitate working sessions and backlog grooming with business and technical stakeholders by:
o Partnering with other Product Managers across domains (e.g. Digital/Front-end, Operations, Finance, etc.) to ensure alignment and end-to-end flow
o Managing relationships w/ subject matter experts, change management leads, and field operators
• Ensure regulatory and compliance adherence within system’s operational framework
• Anticipate risks, identify gaps, and proactively develop mitigation strategies
• Champion agile best practices, facilitate stakeholder engagement, and foster OCM initiatives across departments

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Business, Engineering, Economics, or similar focus (or equivalent combination of training, education, and relevant experience)

• Expert understanding of Agile processes and methods
• Expert understanding and proficiency with Agile development tools, such as Jira and Confluence
• Incredible attentiveness to detail with ability to think through downline implications of decisions
• Expert proficiency with Microsoft Office suite
• Team player with excellent interpersonal and mentorship skills
• Strong written and oral communication skills, able to explain complex concepts simply
• Detail-oriented and able to prioritize and meet multiple competing demands
• Ability to create well-formatted, impactful presentations and present to senior leadership
• Demonstrated ability to make decisions with an appropriate balance of analysis and timeliness
• Advanced analytical and problem-solving skills, with the ability to analyze and interpret data quickly
• Advanced understanding of schedules and consists and how they impact offers and operations
• Able and willing to pivot should business needs or priorities change

PREFERRED QUALIFICATIONS:

• 6+ collective years in a Commercial or Operations role (travel industry preferred), with a minimum of 1 of those years in or supporting Marketing, Digital, Pricing, Revenue Management, Distribution, or other relevant group.

• Master’s Degree in Business, Engineering, Economics, or similar focus (or equivalent combination of training, education, and relevant experience), and
• 4+ collective years in a Commercial or Operations role (travel industry preferred), with a minimum 1 one of those years in or supporting Marketing, Digital, Pricing, Revenue Management, Distribution, or other relevant group

• Expert understanding of Amtrak’s commercial and operational landscape
• Project management experience
• Organizational Change Management (OCM) experience
• Experience working in Jira, including templated requirements gathering
• Other commercial or operational experience at Amtrak

WORK ENVIRONMENT:

• Up to 20% travel may be required to meet with internal/external stakeholders

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164741

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Product Manager, Finance & Revenue Accounting - 90394871 - Washington (Washington, DC, US, 20002)

Your success is a train ride away!

Are you ready to join our team?

This role can be based out of either Washington DC or Philadelphia, PA.

SUMMARY OF DUTIES:

We are seeking a dynamic and experienced Product Manager, Finance & Revenue Accounting to play a critical leadership role in a multi-year, enterprise-wide transformation of our core reservation system. This role will serve as the primary business representative for Finance stakeholders (Finance, Revenue Accounting, Taxes, Treasury, Audit, Risk Management, etc.). This role will represent Finance workflows, ensuring end-to-end alignment of product capabilities with business needs, regulatory compliance, and service excellence across the customer journey. The ideal candidate will have deep expertise in finance, commercial, and operational processes, agile methodologies, and enterprise-scale system modernization initiatives. You will collaborate closely with cross-functional teams in finance, commercial, digital technology, and operations to drive clarity, prioritize features, and deliver incremental value throughout the transformation journey.

Additionally, this role will play a big part in Organizational Change Management (OCM) efforts to ensure end users understand what is changing, why it is changing, and how they will perform their functions with expert understanding at go-live. This is an individual contributor role with no planned direct reports. This role reports directly to the Sr Director, Business Strategy & Tech Integration.

ESSENTIAL FUNCTIONS:

Responsibilities include, but are not limited to:
• Define and maintain the Finance product vision and roadmap, ensuring alignment with strategic business objectives
• Act as primary liaison between business operations, DT, development teams, and executive stakeholders by:
o Identifying/defining operational process improvements as part of digital transformation
o Ensuring seamless integration of operational workflows across sales channels, inventory, ticketing, customer service, and fulfillment
• Own and manage product backlog for Finance capabilities in reservation system by:
o Translating high-level business needs into clear user stories, acceptance criteria, and prioritized epics
o Partnering with DT leads and solution architects to ensure feasibility, scalability, and alignment with program roadmap
• Facilitate working sessions and backlog grooming with business and technical stakeholders by:
o Partnering with other Product Managers across domains (e.g. Commercial, Operations, Digital Channels, etc.) to ensure alignment and end-to-end flow
o Managing relationships w/ subject matter experts, change management leads, and field operators
• Ensure regulatory and compliance adherence within system’s operational framework
• Anticipate risks, identify gaps, and proactively develop mitigation strategies
• Champion agile best practices, facilitate stakeholder engagement, and foster OCM initiatives across departments

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Business, Engineering, Economics, Finance, or similar focus (or equivalent combination of training, education, and relevant experience)
• Expert understanding of Agile processes and methods
• Expert understanding and proficiency with Agile development tools, such as Jira and Confluence
• Incredible attentiveness to detail with ability to think through downline implications of decisions
• Expert proficiency with Microsoft Office suite
• Team player with excellent interpersonal and mentorship skills
• Strong written and oral communication skills, able to explain complex concepts simply
• Detail-oriented and able to prioritize and meet multiple competing demands
• Ability to create well-formatted, impactful presentations and present to senior leadership
• Demonstrated ability to make decisions with an appropriate balance of analysis and timeliness
• Advanced analytical and problem-solving skills, with the ability to analyze and interpret data quickly
• Advanced understanding of schedules and consists and how they impact offers and operations
• Able and willing to pivot should business needs or priorities change

PREFERRED QUALIFICATIONS:

• 6+ collective years in Finance, Commercial or Operations role (travel industry preferred), with a minimum of 1 of those years in or supporting FP&A, Revenue Accounting, Taxes, Risk Management, Audit, or other relevant group

• Master’s Degree in Business, Engineering, Economics, Finance, or similar focus (or equivalent combination of training, education, and relevant experience), and
• 4+ collective years in Finance, Commercial or Operations role (travel industry preferred), with a minimum 1 of those years in or supporting FP&A, Revenue Accounting, Taxes, Risk Management, Audit, or other relevant group

• Expert understanding of Amtrak’s commercial, operational, and financial landscape
• Project management experience
• Organizational Change Management (OCM) experience
• Experience working in Jira, including templated requirements gathering
• Other finance, commercial or operational experience at Amtrak

WORK ENVIRONMENT:

• Up to 20% travel may be required to meet with internal/external stakeholders

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164742

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Dir DT Sys Design & Dev. Payments - 90387741 (US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Director Digital Technologies Sys Design & Dev - Payments serves as an expert in the management and engineering functions of the payment products and associated customer experiences. The role also requires strategic leadership and oversight of payment products across all the technology functions to support the business goals. This role provides expertise on designing and automating payment processes. The Director Digital Technologies Sys Design & Dev - Payments addresses the day to day issues and has the foresight to see where the industry is headed and proactively delivers secure solutions working with various stakeholder across technology and business.

The Director may oversee one or more technology Product and Service Offerings end to end which serve the need of internal or external customers of Amtrak. This role owns the responsibility of the Capex and OpEx budget associated with their products and ensures optimum utilization of investment against the priorities. The position is responsible to the customer for the initiation, elaboration, construction, transition and ongoing maintenance and support of a particular services and products. This role manages teams of employees and contractors and provides consistent and productive communication between team members, business partners and customers.

ESSENTIAL FUNCTIONS:

Develop, implement, and manage the roadmap, payment product strategy, and execution of the entire payment flows / platform from user experience to vendor integrations, to the infrastructure.
Responsible for end-to-end program delivery and business stake holder management for payment related services and products.
Manage and coordinate with the payment vendors, cross functional teams, and business partners to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent initiatives.
Responsible to maintain the technology stack for the payment ecosystem.
Manages client engagements and service agreements on service and product offerings.
Responsible for payment services related compliance matters including financial regulations, data security standards, payment industry changes, and PCI DSS.
Responsible for the payment products SLA, driving new features, capabilities, performance, and overall continuous improvement of the payment products.
Drive critical areas of the business, like increased payment options, payment scale & reliability, and fraud mitigation.
Analytics focused to develop KPIs and dashboard reporting to monitor the payments systems performance.
Establish Program Governance and Controls structures to enable effective escalation and decision-making processes.
Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions.
Ensure that financial performance and forecasting information is available and reportable for senior executives and government regulators.
Identify, document, and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across the organization to develop and implement appropriate dependency management processes.
Work with senior leaders to contribute relevant data to support annual planning activities and sequence new working through the appropriate control’s mechanisms.
Identify efficiencies and present recommended improvement opportunities at various levels of management.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Extensive experience, knowledge and understanding of the payment gateways, processors, and digital payments.
Solid understanding of financial transaction processing systems
A keen interest for the payment product design
Ability to balance multiple high priority initiatives simultaneously and manage stakeholder expectations.
Ability to think strategically on critical business needs, and to simultaneously act tactically to execute against them.
Strong experience with cross-functional collaboration during product development cycle
Works independently, leading through influence in a highly matrix-ed organization.
Strong customer service orientation
Logical and efficient, with keen attention to detail.
Ability to effectively prioritize and execute tasks while under pressure.
Requires leadership experience in managing cross-functional teams and influencing executive level management and key stakeholders.
Requires demonstrated ability to launch and deliver multiple, concurrent IT projects on time and within budget.
Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self-motivated

PREFERRED QUALIFICATIONS:

Master’s degree in computer science, Information System or related field with 13+ year’s relevant experience or equivalent work experience.
11 - 14 years of relevant technical and business managerial experience preferred.
Proven experience in managing diverse teams of 10 to 15 employees and contractors.
5+ years of Payment platform and products experience at the enterprise level
5+ years of experience in IT software engineering for the consumer payments space.
3+ years of experience in Agile product development environment.
3+ years of experience in software technology environment and delivering complex initiatives.
Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers.

WORK ENVIRONMENT:

Work is performed in a Onsite Office work environment.
May require travel up to 30% of the time.
Requires on-call status

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $179,300-$232,416. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163857
Posting Location(s):N/A

Work Arrangement:02-Remote Optional Click here for more information about work arrangements at Amtrak.
Job Family/Function:Information Technology
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

General Foreman I/II - 90263143 - Washington (Washington, DC, US, 20018)

Your success is a train ride away!

Are you ready to join our team?

This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak's sole and absolute discretion.

SUMMARY OF DUTIES:

A General Foreman I/II is responsible for directing the operation of an area performing inspections, running repairs, maintenance, modifications, and/or light overhauls for cars and/or locomotives in operating divisions and/or to include the utilization of small to large production machinery and materials.

This operation includes, but is not limited to, 50 to 75 mechanics, laborers, technicians, and supervisors and requires the efficient use of personnel, timely performance of work, quality of work, and the financial aspects related to the associated budget.

The day-to-day operations includes local commuter, regional and state mechanical efforts to include contractors and various sites under the same parameters.

ESSENTIAL FUNCTIONS:

Supervises equipment inspection, maintenance, and repair programs and provides diagnostic and troubleshooting expertise in order to increase equipment availability and reliability.
Primary leadership role for his/her shift and/or facility which maintains oversight responsibility to ensure proper communication of mechanical issues, safety issues, material issues, etc.
Engagement and utilization of the Safety Management System to identify behavioral, infrastructural, and procedural risks through analysis, assessment, implementation, and execution.
Supervises maintenance of rolling stock equipment in accordance with all Amtrak and regulatory requirements.
Oversees the scheduling and execution of all work orders for assigned equipment including planned corrective and preventive maintenance.
Reviews daily reports to ensure all inspection and work order results are properly recorded in WMS with attention to conditions found, performance measurements taken/recorded, symptoms noted, and inspections completed and/or deferred.
Monitors availability and reliability metrics and promptly evaluates problem areas.
Participates in Maintenance Effectiveness Reviews essential to the Reliability Centered Maintenance program.
Ensures foremen and mechanical craft employees are properly trained in inspection, test, and maintenance procedures.
Leads and implements inspection and mechanical service-related safety plans and programs.
Drives and executes solutions in a timely, solves problems in an effective manner, even under conditions of uncertainty, and exhibits a sense of urgency relating to need for action and change.
Demonstrates the ability to effectively communicate to various mechanical support groups to include but not limited to Labor Relations, Quality Assurance, Rolling Stock Engineering, Finance, Procurement, Human Resources, System Safety, and Environmental as well as other departments (Transportation, Engineering, CNOC, and Onboard Services).
Ability to recognize and develop prospective leaders to build a solid team with succession planning for key talent.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Engineering or related field required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
• Demonstrated experience working on machinery in an industrial, marine, railroad, or plant environment.
• Demonstrated leadership/management experience.
• Demonstrated experience in diagnosing and troubleshooting electrical and/or mechanical systems.
• Demonstrated knowledge and experience related to safety program methodology and its application.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrated leadership and decision-making skills.
Demonstrated organizational and problem-solving skills
Adequate oral and written communication skills in combination to administer effective presentations.
Knowledge of accepted industry quality standards and the ISO quality procedure.
Understanding and working knowledge of various mechanical crafts and labor contracts.
Ability to recognize, implement, and execute opportunities for change designed to address chronic issues and concerns.

PREFERRED QUALIFICATIONS:

• 3 or more years of relevant experience preferred
• PC skills including word processing, spreadsheets, and presentation software to include but not limited to Microsoft Suite, Asset Management programs, and finance/procurement programs.
• Ability to be sole supervisor at various times responsible for the operation.

WORK ENVRIORNMENT:

Physical Demands:

Constantly or frequently uses a computer keyboard, monitor and mouse to perform a variety of tasks.
Constantly or frequently sits, stands, walks, and may lift, carry, push, or pull objects of various weights; may reach, kneel, crouch, bend, or twist in order to perform administrative tasks (e.g., filing, retrieving materials from desks and bookcases, moving around an office setting).
Will be in the field subject to walking on uneven surfaces, climbing over obstacles, and working in tunnels and restricted spaces during the course of investigations.
Will be in the field working around maintenance facilities and rail yards during the course of investigations and remediation implementation.
Will be working around, under, and in various types of passenger cars and locomotives.

Mental Demands:

Constantly communicates, comprehends, and responds to verbal statements and instructions, both orally and in writing.
Frequently acquires new knowledge, skills, and tasks, both complex and simple, in order to maintain effectiveness in position.
Frequently resolves problems with conflicting priorities in cognitively demanding situations.
Frequently reads and analyzes hard copy and or computer screen material and writes reports as appropriate.
Conducts in person and/or telephone dialogues as appropriate in order to manage and conduct the flow of work.

Working Conditions:

Constantly works long hours as required; works extended hours and is required to be on-call and available on an emergency basis.
Constantly works in a fast-paced, time sensitive environment with frequently changing priorities.
Frequently works in crisis situations requiring fast, long-reaching decisions based on incomplete information/data.
Frequently works inside a climate-controlled environment but will occasionally work outdoors and be subject to adverse weather conditions and fumes or airborne particles.
Frequently handles multiple projects simultaneously.
Occasionally requires working on ladders, with moving vehicles, and with machinery.
Frequently or occasionally subject to travel throughout and outside the region as required (e.g., via airplane, train, automobile).
Will be required to bend, stoop, or crouch in order to fulfill job duties.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The target salary for a General Foreman I is 110,000.00 and $122,000.00 for a General Foreman II. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163795
Posting Location(s):District of Columbia; Maryland; Virginia

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Job Family/Function:Mechanical
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Machinist Journeyman - 90393782 - Boston, MA (Boston, MA, US, 02118)

Your success is a train ride away!

Are you ready to join our team?

JOB SUMMARY
Responsible for inspection, testing and maintenance of locomotives and rolling stock equipment in accordance with FRA and Amtrak standards and guidelines.

ESSENTIAL FUNCTIONS

Performs inspection, testing and maintenance repair of locomotive diesel engines, components and running gear in accordance with 49CFR regulations and Amtrak standards and guidelines
Responsible for mechanical repairs to drive systems, wheels/wheel sets (trucks), suspension and other components of the propulsion system
Diagnose, test, repair of air systems, and air brake equipment
Preventative maintenance of locomotives; move Locomotives
Operates lifting/hoisting equipment; Knowledge of internal combustion engines (diesel theory)
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Calibrates pressure switches and valves in compliance with 49CFR and Amtrak established standards
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job

MINIMUM QUALIFICATIONS

High school diploma or GED
Completion of technical school or apprenticeship program preferred.
Experience in troubleshooting, repair, replacement or rebuilding mechanical equipment and systems
Experience in the maintenance of railroad equipment preferred
Must have visual acuity and hearing capability to perform the essential functions of the job unless other vision or hearing standards are required by law.
Must have ability to distinguish and separate sounds around machinery and tools
Must be able to work safely around loose materials, uneven surfaces and metal plates and equipment
Must be able to lift, carry, push or pull loads in accordance with all applicable safety rules
Ability to read, write and communicate proficiently

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT

Knowledge of mechanical, hydraulic, and pneumatic systems
Ability to read mechanical drawings
Knowledge and skill in the use of electrical tools, equipment and the measurements necessary to meet established standards
Some computer skills
Prefer welding and cutting experience
Required to wear safety apparel and equipment when necessary
Shop, field, train or yard locations with moderate to high noise level, lighting of various degrees, floors of carpet/metal and various heat/cold conditions and inclement weather
Will frequently be required to bend, stoop, stand and climb in performing daily tasks and activities

The hourly rate is $28.88 - $38.51 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164585
Posting Location(s):Massachusetts
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Dir Portfolio Management - 90356056 - New York (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Senior Director of Portfolio Management oversees a multi-disciplinary team of design, program and construction management personnel to ensure delivery of New York Metro Area projects consistent with the Amtrak Capital Delivery goals of safe, on-time and on budget projects. This position will develop and direct project execution teams to ensure projects are delivering high quality assets safely and effectively, as well as ensuring the Program stays within the approved scope, schedule, and budget, and ensuring adequate and timely support is obtained from other functions. In some cases, Amtrak is primary entity delivering the project. In other cases, Amtrak may be supporting a project being delivered by a partner entity. The Senior Director is responsible for project management, support of contracting processes, design management, construction, and commissioning of infrastructure assets within their assigned portfolio. This position will also conduct outreach, coordination and collaboration with the Federal Railroad Administration, state partners, and other stakeholders, as necessary.

ESSENTIAL FUNCTIONS:

• Execute $4b+ program of major rail infrastructure projects.
• Responsible for development and assignment of people and resources to project teams to ensure projects execute as planned – safely, delivering high quality assets, on time and on budget.
• Responsible for application of department policies and procedures related to construction safety, project management, construction management and contractor management, including training and development of staff to implement new procedures.
• Responsible for all aspects of delivering projects once they are approved and funded from design through commissioning.
• Support early project development work by other departments to enable successful project approval and funding for the projects not funded in the next five years.
• Coordination and collaboration with the Federal Railroad Administration, state partners, Congress and other stakeholders, as necessary to support effective project delivery.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Engineering, Construction Management, Business or related field.
Experience leading the development and/or delivery of heavy civil and rail projects (design, construction and/or rehabilitation).
Expert level experience in major construction project management, engineering and/or construction for heavy civil projects. Deep understanding of construction industry/market, effective contract management and how to drive progress and project performance.
Technical expertise in rail design and/or construction, including experience resolving complex technical challenges.
Experience working in multiple project delivery models (DBB, DB, CMAR, Delivery Partner) and variety of project sizes (range ~$100m to $1b+)
Strong Leadership skills, with proven ability to build teams, lead technically and/or politically challenging projects. Expert ability to properly structure and resource projects and programs to ensure safe, effective execution.
Master of collaboration, team building, and strategic alignment across all levels of both internal and external organizations and with track record of successful and diplomatic coordination across myriad stakeholders with competing objectives. Ability to partner with multiple stakeholders and project partners while ensuring Amtrak’s strategic interests are achieved and cost, schedule and scope outcomes are achieved.
Executive level oral and written communication skills across all levels of internal and external stakeholder groups. Ability to organize and present executive, board and congressional level reports, proposals, and other related information.
Executive Level Proficiency in Project Management core competencies: (scope, schedule, budget, risk, quality, integration, resource management, prioritization, continuous improvement, and communications).
Proficient understanding of passenger rail operations in NY-NJ metropolitan area.

PREFERRED QUALIFICATIONS:

Master’s in Business, Engineering or Construction Management
Minimum of 13+ years of experience leading the development and/or delivery of heavy civil and rail projects (design, construction and/or rehabilitation).
PMP Certification
Experience with transportation, operations, or capital delivery within railroad operating environment.
Experience in construction with responsibility for field safety and quality.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

This position will work 5 days a week in a NY office.

The salary/hourly range is $187,500-$242,892, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164639

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Fall 2025/Spring 2026 - Project Management Intern - 90395768 - New York/Philadelphia (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

Have a passion for leveraging project management skills to drive the successful delivery of projects? As a Project Management Intern at Amtrak, you will learn the foundational principles in project management and make tangible impact on a wide range of complex, transformational projects in a real-world rail industry environment.

You will work under close supervision of a project/program manager and in collaboration with all levels of stakeholders: from department leaders to project/program managers, business analysts, and functional leads. Individuals in this role use project management knowledge and analytical skills to support assigned projects.

Summary of Duties:

This intern position will be for the Power Portfolio group:

Collect, consolidate, and cleanse project performance data from various sources
Support project teams with project status reporting, documentation, controls and other processes to ensure compliance with audit requirements, department procedures and enterprise standards
Create and maintain required documentation including project organization charts, distribution lists, project logs, project schedules, requirements documents, project budgets, and status reports
Assist in development and review of project scope, schedule and budget
Coordinate project logistics, including calendars, major events, meetings and applicable materials and equipment
Reproduce and distribute project documents and reports
Perform project budget tracking and reporting, project schedule monitoring
Develop and maintain required project management artifacts in accordance with Amtrak Project Management Standards and applicable regulations

Minimum Qualifications

Must be actively pursuing a degree at an accredited educational institution.

Must be actively pursuing an undergraduate degree in Engineering (Civil / Mechanical / Electrical / Transportation), Construction Management, with concertation in Project Management.

Must have at least 2 years of academic undergraduate studies completed or a junior status at minimum.

Must have a cumulative GPA of 2.8 or higher.

Solid communication skills with ability to covey information to others
Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)

Communications and Interpersonal Skills:

Must have excellent oral and written communication skills.

Pay Transparancy:

Fall 2025/Spring 2026 internship program will run from September 22, 2025 - April 24, 2026.

Requisition ID:164790

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr. Manager Project Controls - 90394877 - Chicago, IL (Chicago, IL, US, 60661)

Your success is a train ride away!

Are you ready to join our team?

The Senior Project Controls Manager is responsible for developing, using and improving existing enterprise tools, systems and work processes to drive effective management control and reporting on cost, schedule and progress measurement for Amtrak’s Chicago Hub Improvement Program (CHIP). Individuals in this role may act as a Master Scheduler and/or Master Risk Manager and develop project dashboards, cost and resource performance reports, change logs and risk registers in close collaboration with Program Managers and Executive Sponsors at the portfolio or mega program level. Senior Project Controls Managers work under minimal supervision of a Senior Program leader and may lead a program level controls team consisting of direct and matrixed subordinate controls practitioners.

Project Risk: Complex Program or Portfolio

ESSENTIAL FUNCTIONS:

Work with CHIP Program team and leadership to oversee program budgets, schedules, risks, financial reporting, invoicing, etc.
Work with the Program team to maintain a weekly updated program schedule to identify critical paths and notify leadership for any delays in the schedule.
Maintain master Program risk register.
Track potential changes, ensuring estimates of cost and schedule changes are given visibility with the executive sponsor.
Integrate cost and schedule data as well as information for vendors and external entities to facilitate risk, schedule and budget performance reporting.
Develop reporting mechanisms, dashboards and presentations about program performance indicators and feed this data to ensure a cohesive picture of the program.
Drive evaluation and impact assessment of identified project risks to enable project team with applicable data for development of risk mitigation plans and contingencies.
Develop and maintain Program risk control tools and workflows.
Partner closely with business partners to assess new and ongoing projects to determine readiness for governance stage gates.
Support Executive status review meetings, Governance, and Change Control Boards.
Manage Controls data via EPPM, SharePoint or any other approved EPMO systems and tools.
Adhere to Amtrak Enterprise Project Management methodology.
Performs change management duties as needed.
Decision rights: o Responsible for all activities detailed above, while consulting with relevant project controllers (e.g., cost, schedule) and receiving approval from Project Director on any areas impacting project work.
Other duties as assigned

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Effectiveness working diplomatically across teams with varying objectives.
Strong oral and written communication skills across all levels.
Ability to organize and present project portfolio reports, proposals, and other related portfolio information.
Super-user of SharePoint, Power BI/Access and Primavera/oracle PPM tools.
Mastery of project controls tools and work processes.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

Strong project/program management skills.
Excellent collaboration and team building skills.
Highly motivated and self-directed.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent listening, interpersonal, written and oral communications.
Logical and efficient, with keen attention to detail.
Ability to effectively prioritize and execute tasks while under pressure.
Experience working within complex organizational structures.
Ability to facilitate governance, project reviews, steering and other project related meetings.
Microsoft Office (Word, Excel, PowerPoint, Project).
Must have work authorization in the United States.

PREFERRED QUALIFICATIONS:

Graduate Degree · Licensed Professional Engineer.
9-12 years of relevant experience preferred.
Understanding of railroad business functions, operations, and design and construction processes.
Previous railroad, heavy civil and bridge projects in the design and/or construction phases.
Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
PMI-SP, PMI-RMP, CCP or PSP certification.
PMP Certification in good standing.

WORK ENVIRONMENT:

Office building environment, based at Chicago Union Station.
Work in cubicle setting; stand, sit, bend, twist, use file drawers.
Sit at computer to complete assignments, projects, and majority of tasks.
Ability to work under pressure. · Occasional travel as needed.
4 days in the office with 1 day remote.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $135,800-$176,040. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164688

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Specialist - 90394879 - Philadelphia (onsite) (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The individual plans, directs, manages, and oversees cost engineering and control activities and operations. Supports attainment of strategic, policy, and/or project-specific goals and outcomes through delivery of project control services, ensuring close alignment between project control staff and project management team(s).

ESSENTIAL FUNCTIONS:

Leads development, preparation, and maintenance of project cost estimation, cost control, financial risk management, contingency determination and management, and earned value management, incorporating current best practices used in the construction and transportation industries.
Supports on all aspects of the Change Management process and utilization of tools for Change Request, Change Control Board (CCB) and reprogramming.
Ensures integration of cost practices and methods, and supports the development of cost management policies, procedures, and performance metrics.
Development and implementation of KPIs to assess project cost performance.
Ensures close coordination between cost control staff and project management team.
Collects weekly input from Contract Management Specialist and Construction Manager on areas impacting project costs and budget.
May lead risk evaluation sessions or preconstruction reviews for a major capital construction project/program if risk manager is not staffed on team.
Responsible for all activities detailed above, while gathering input from relevant parties (e.g., Contract Management Specialist, Construction Managers) and receiving approval from Project Director on any areas impacting project work.
Other duties as assigned

MINIMUM QUALIFICATIONS:

Bachelor's degree in Accounting, Finance, Project Managment, or related field or any equivalent combination of education and experience
Working knowledge of project controls costing
Experienced SharePoint and MSPS user
Ability to organize and analyze large volumes of financial, risk and schedule performance data
Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), MS SharePoint, SAP, BPC
Experience with Project Controls management relating to cost, scheduling and estimating at a project level.
Must have work authorization in the United States.

PREFERRED QUALIFICATIONS:

Three or more years of relevant experience preferred.
Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
PMP-SP or RMP

WORK ENVIRONMENT:

Office building environment.
Work in cubicle setting; stand, sit, bend, twist, use file drawers.
Sit at computer to complete assignments, projects, and majority of tasks.
Ability to work under pressure.
Occasional travel as needed.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $78,600-$101,844. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

#LI-CD1

Requisition ID:164687

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

PASSENGER CONDUCTOR TRAINEE - 90352636 - Raleigh, NC (Raleigh, NC, US, 27601)

Your success is a train ride away!

Are you ready to join our team?

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
High School Diploma or GED Required
Satisfactory attendance and safe work record.
Applicants for the position of Assistant Passenger Conductor must be willing and able to: Work in all types of weather conditions including extreme heat, cold, snow, and rain. Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.
If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base. Must have a current valid driver’s license; must have a good safety record and prior satisfactory job performance; must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years; and must live within 2 hours of Crew Base.
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience.
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
Some mechanical experience/knowledge.
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

Requisition ID:164691
Posting Location(s):North Carolina
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Principal Electrical Engineer - 90191730 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

This position manages and creates department specific practices/procedures that will improve and streamline processes while keeping safety at the forefront. This position supports both engineering and field personnel by ensuring policies and best practices are readily made available along with any additional technical support as required. This position requires the review of department safe work practices and procedures on a yearly basis to ensure compliance with Amtrak and regulatory standards. This position will review and ensure orders are placed for long lead material

ESSENTIAL FUNCTIONS:

Creating and reviewing department safe work practices and procedures.
Providing day-to-day clarifications of standards and safe work practices/procedures to department engineering and field personnel.
Providing technical assistance to department engineers as needed.
Ensuring both engineering and field personnel have access to department communications and standards. lead for ET long lead material

MINIMUM QUALIFICATIONS:

Bachelor’s degree required or equivalent combination of training, education, and relevant experience may be considered in lieu of a degree.
Strong expertise in the following:
- Business acumen
- Written and verbal communication
- Critical thinking / Problem Solving
- Analytics / Decision Making

PREFERRED QUALIFICATIONS:

7 – 10 years of relevant experience preferred.

WORK ENVIRONMENT:

70% office environment and 30% railroad environment.

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $124,600-$161,352, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164827

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

PASSENGER CONDUCTOR TRAINEE - 90303932 - Seattle, WA (Seattle, WA, US, 98134)

Your success is a train ride away!

Are you ready to join our team?

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
High School Diploma or GED Required
Satisfactory attendance and safe work record.
Applicants for the position of Assistant Passenger Conductor must be willing and able to: Work in all types of weather conditions including extreme heat, cold, snow, and rain. Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.
If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base. Must have a current valid driver’s license; must have a good safety record and prior satisfactory job performance; must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years; and must live within 2 hours of Crew Base.
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience.
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
Some mechanical experience/knowledge.
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

Requisition ID:164701
Posting Location(s):Washington
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

PASSENGER CONDUCTOR TRAINEE - 90292977 - Toledo, OH (Toledo, OH, US, 43602)

Your success is a train ride away!

Are you ready to join our team?

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics.
High School Diploma or GED Required
Satisfactory attendance and safe work record.
Applicants for the position of Assistant Passenger Conductor must be willing and able to: Work in all types of weather conditions including extreme heat, cold, snow, and rain. Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains, and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.
If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base. Must have a current valid driver’s license; must have a good safety record and prior satisfactory job performance; must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years; and must live within 2 hours of Crew Base.
Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience.
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours.
Some mechanical experience/knowledge.
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment. Report for work on short notice and work weekends and holidays. Successfully complete a pre-employment medical examination and drug screening. Submit to and pass periodic medical examinations as well as random drug and alcohol screenings.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

Requisition ID:164703
Posting Location(s):Ohio
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Principal DevOps Engineer (Washington, District of Columbia, US)

Your success is a train ride away!

Are you ready to join our team?

COMPANY: National Railroad Passenger Corporation (Amtrak)
TITLE: Principal DevOps Engineer
LOCATION: Washington, D.C. (and various unanticipated locations throughout the U.S.) (remote position)

DUTIES: Ensure the reliability, efficiency, and scalability of Amtrak's train operation systems. Design, implement, and manage CI/CD pipelines (Jenkins, Azure Pipelines, AWS Codepipelines) to streamline the deployment of software and infrastructure updates, ensuring minimal disruption to train services in AWS & Azure clouds. Collaborate with cross-functional teams, automate and optimize workflows, enhance system monitoring, and implement robust incident response strategies. Maintain and improve cloud infrastructure, ensuring security compliance (PCI-DSS, GDPR), and manage configuration and version control. Identify and resolve performance bottlenecks, conduct root cause analysis for system issues, and implement preventive measures.

REQUIREMENTS: Must have a Bachelor’s Degree (or equivalent) in Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Network Engineering, Cybersecurity or a related field, followed by five (5) years of progressive, post-baccalaureate experience as a Principal DevOps Engineer or any occupation related to Computer Systems Engineering. Must also have five (5) years of experience with each of the following: (1) Designing and developing in clouds platforms including AWS and Azure, including using advanced services in these clouds and cost optimization strategies. (2) Applying the concept ‘Infrastructure as code’ to design & develop IaC (infrastructure-as-code) using Terraform, Cloudformation (now known as AWS CDK) to manage complex, multi-environment infrastructures. (3) Designing and developing using docker and Kubernetes, with experience in the blue/green deployments, rolling deployments, and canary deployments. Must also be able to design & develop custom operators to work within these containerized development environments. (4) Architecting and implementing sophisticated, multi-stage CI/CD pipelines using tools such as Jenkins, AWS Code pipelines, and GitHub Actions. (5) Designing and developing security and compliance into DevOps practices with embedding automated security scanning, secrets management, and regulatory compliance requirement generation. (6) Designing and implementing comprehensive monitoring solutions with Prometheus, Grafana, and Datadog. (7) Scripting using Python, Go, and Bash with a focus on robust scalable automation solutions. Travel required up to 25% of the time to various Amtrak locations throughout the U.S. All experience may be acquired concurrently. Remote work permitted in accordance with standard company policy. All positions require pre-employment background check verification and a pre-employment drug screen.

SALARY: $147,784 to $179,300 per year

CONTACT: To apply, http://bit.ly/4eH7dzX. Please reference Job Code: 8421307.

Requisition ID:164834

Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Sr Project Mgr Environmental Compliance - 90027197 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

The primary location for this position is Philadelphia with oversight over the Mid-Atlantic.

This position can additionally be located in Washington, DC or Delaware.

SUMMARY OF DUTIES:

Leads and directs environmental compliance activities and manages remediation and compliance-related projects in a specific region in support of Amtrak’s Environmental Policy. Provides regulatory and technical guidance and oversight on environmental permits, plans and training programs to support Amtrak facility management and operations-based environmental staff. Provides regulatory and technical guidance to project managers and construction managers on Amtrak construction projects

ESSENTIAL FUNCTIONS:

Provide regulatory and technical guidance and direction to Amtrak Operations management including Mechanical; Infrastructure, Maintenance and Construction Services (IMCS);Transportation; other department managers and operations-based environmental personnel to maintain compliance with federal, state and local environmental laws and regulations at Amtrak facilities. Facilities and operations include maintenance facilities, rail yards, stations, offices, railroad right of way, and other facilities within a multi-state territory. Stay current on applicable environmental laws and regulations and advise on regulatory matters within territory.
Provide technical guidance and final review and approval in obtaining facility environmental permits and plans. Develop and maintain Compliance Calendar and Facility Environmental Manual for all sites in territory, as required. Participate in environmental audit activities pertaining to sites within territory. Manage current records and data in on-line information systems, track performance, and produce reports.
Advise Amtrak department management and operations-based environmental personnel on implementing internal environmental procedures, training programs, recordkeeping, and other components of the Environmental and Sustainability Management System (ESMS) and support program implementation.
Initiate and manage capital and other projects at sites within territory. Responsible for developing spend forecasts, budgets, and schedules; hiring and managing contractors and designers; managing spending and schedule; and tracking projects to completion. Projects managed may include remediation, pollution prevention, and related construction projects, such as wastewater treatment or sewer construction, ranging in size from under $5K to multi-million, over time periods from one week to multiple years.
Follow Amtrak project management processes and controls to accomplish project objectives, with direct or indirect supervision from the Senior Program Manager Environmental.
Evaluate a variety of projects and activities including real estate acquisitions and sales, construction projects, and operational changes initiated by Amtrak departments and external entities for liability assessment and potential environmental or sustainability impacts. Review scopes of work from an environmental and sustainability perspective for Requests for Proposals (RFPs).
Provide environmental review and support throughout the life cycle of assigned capital projects of varying size, including but not limited to: review project designs and provide guidance on environmental issues and requirements; coordinate hazardous materials surveys and/or review reports and abatement workplans; provide comments on environmental contract requirements; participate in construction project meetings. Provide guidance to Amtrak Project Managers and Construction Managers in managing environmental compliance and remediation plan requirements, as applicable, during construction.
Lead and coordinate communications among various stakeholders including other Amtrak departments, other railroads, state partners, regulatory agencies, community groups, and other organizations on environmental issues, projects, meetings, and events.
Provide information and project support for corporate environmental and sustainability initiatives, such as annual greenhouse gas inventory, annual sustainability reporting, public events and communications, and corporate and regional initiatives such as recycling, energy efficiency projects, and emissions reduction.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Engineering, Environmental Sciences or related science degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree
Demonstrated experience managing all phases of environmental projects

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

Strong written and oral communication skills with ability to present complex technical and project information
Ability to network with internal and external stakeholders and leverage relationships to resolve complex issues
Demonstrated experience managing multiple projects simultaneously
Ability to work effectively in a matrix-managed environment

PREFERRED QUALIFICATIONS:

P.E. or other professional environmental or engineering certification
6 or more years managing environmental compliance programs
3 or more years experience with federal and state environmental regulations and compliance, including remediation program requirements
Project Management Professional (PMP) certification
Advanced degree in engineering, environmental sciences or related science degree
Knowledge of environmental remediation technologies
Experience developing or implementing sustainability programs or initiatives
Experience working with Environmental Management Systems or similar systems
Experience managing projects and compliance activities in the transportation industry

WORK ENVIRONMENT:

Frequently works in an office environment; constantly sits, stands, walks; may occasionally lift, carry, push or pull objects of various weights; may reach, kneel, crouch, bend or twist in order to perform administrative tasks such as filing, retrieving materials.
Frequently works in the field, including rail yards, maintenance facilities, and right-of-way, subject to walking on uneven surfaces, climbing over obstacles, and climbing ladders.
Frequently uses a computer keyboard, monitor and mouse to perform a variety of tasks.
Frequently reads and analyzes hard copy or computer screen material and writes memos, email or reports as appropriate.
Frequently acquires new knowledge, skills and tasks, both complex and simple, in order to maintain effectiveness in position.
Frequently handles multiple projects simultaneously and frequently resolves problems with competing priorities.
Conducts in person and/or telephone dialogues as appropriate to manage and conduct the flow of work.
Frequently or occasionally travels throughout and outside the region as required, via train, airplane or automobile (25 - 50% travel).
Constantly works in a fast-paced, time sensitive environment with frequently changing priorities.
Occasionally works extended hours and may be required to be on call and available on an emergency basis.
Occasionally works in crisis situations requiring fast long-reaching decisions based on incomplete information/data.
Occasionally works outdoors and may be subject to adverse weather conditions.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $94,300 - $122,256. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163716
Posting Location(s):Pennsylvania

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Yardmaster - 90012175 - Rensselaer, NY (Rensselaer, NY, US, 12144)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Yardmasters within their assigned territory will oversee the yard, employees, movements of trains, and distribution/movement of cars therein, except on main tracks and controlled sidings. Coordinate the setup of equipment for daily service with the local Mechanical Department, and CNOC. When practical, the incumbent must ensure that employees are in condition for the proper discharge of duty, crews report for duty with the prescribed number of employees, and trains are made up and dispatched at the times prescribed.

MINIMUM QUALIFICATIONS:

Must be qualified on GCOR Operating Rules, Air Brake, train handling (AMT-3), and Safety Instruction for T&E (AMT-5).
High School Diploma or GED is required.

PREFERRED QUALIFICATIONS:

Associate's degree in the transportation field or the equivalent combination of education, training and work experience.
Some experience in train operations.

COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills.

The hourly rate is $37.31 - $49.74 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164792
Posting Location(s):New York
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Fall 2025/Spring 2026 - Engineering Co-op - 90396056 - New York (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

Position Summary

The Engineering Co-Op position will be involved-in and exposed to complex engineering construction aspects of the Hudson Tunnel Project. Individuals in this role will provide engineering support and have an opportunity to apply technical knowledge to support project objectives by supporting the execution of project activities with oversite from a senior-level Program Manager. Services include transit and rail, civil engineering design and permitting, land planning and construction phase services.

Essential Functions

Excellent verbal and written communication, collaborative and relationship building skills
Must be self-motivated and able to work autonomously
Proof-read documents for grammatical errors, flow, and formatting
Organize and use design information
Exposure to building codes, design specifications, and recommended practices
Familiarity with large scale transit, tunneling or civil projects.
Understanding of passenger railroad operating environment

Minimum Qualifications

Must be actively pursuing a degree at an accredited educational institution.
Must be actively pursuing an undergraduate degree in Civil engineering.
Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum.
Must have a cumulative GPA of 2.8 or higher

Preferred Qualifications

Actively pursuing a degree in Civil, Transportation, or Rail engineering.
Have 2 years of academic undergraduate studies completed or a Junior status
Experience working in an engineering design or construction support services position

Pay Transparancy

Fall 2025/Spring 2026 co-op program will run from September 22, 2025 - March 27, 2026.

Requisition ID:164823

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Principal Project Mgr - 90368882 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Under the direction of the Project Director, the Senior Principal Project Manager Yards & Facilities is responsible for managing large complex capital projects (in excess of $250M), related to railyard and facility upgrades and modifications.

ESSENTIAL FUNCTIONS:

· Develops and implements project plans, schedules and budgets consistent with operational needs and budget allowances and oversees bid negotiations and consultant relationships.
· Manages and monitors project schedules, progress and costs; maintain, adjust and update project plans, as needed; consolidate, communicate and manage all issues and risks affecting the project, and ensure the timely communication of project status to project participants and stakeholders.
· Ensures project progress by measuring the variance in scope, schedule, cost and quality from the respective baselines and takes necessary action to address deviations.
· Identify, document and leads evaluation of changes based on cost, schedule, risk and scope impacts as well as cross¬ functional dependencies. Ensure appropriate packaging of relevant information to support appropriate project change and governance decision processes.
· Mentors and coaches junior level project management staff and matrixed team members and provides guidance on adherence to the Project Management practices.
· Provides financial project performance and forecasting reports to senior executives and government regulators. Identify and evaluate the risks associated with project activities and work across organization to establish and monito mitigation plans.
· Establishes appropriate project governance structures and processes by engaging executive sponsor and key stakeholders.
· Establishes collaborative partnership among stakeholders to enable scoping, financial and resource decisions.
· Develop and maintain required project management documents in accordance with Amtrak Project Management standards and applicable regulations.
· Identifies efficiencies and present recommended improvement opportunities at various levels of management. Adheres to Amtrak Enterprise Project Management methodology and standards
· Builds and maintains external relationships to provide effective communication of capital program status and accomplished goals and objectives.
· Develops and administers of the budget for assigned projects; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate.
· Represents Amtrak at meetings and conferences with elected and public officials, the community, private citizens, and public and private organizations.
· Analyzes challenges, problems, and process breakdowns to ensure that lessons learned are used to improve project management and project delivery practices.
· Maintains a teamwork environment within all peers as well as the engineering department’s internal customers.
· Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of project management in public transportation.
· Effectively contributes to a safe and secure work environment for employees and travel experience for customers.
· Demonstrates necessary leadership to support a zero incident and injury culture within Amtrak.

MINIMUM QUALIFICATIONS:

· Bachelor’s degree in engineering, construction management, or a closely related field
· Experience in project management with emphasis on large scale project or program execution.
· In lieu of education a minimum of 12 years of relevant work experience, or equivalent combination of education, training, and work experience is needed
· Demonstrated construction experience in a railroad environment.
· Demonstrated ability to manage multiple priorities under tight constraints.
· Must have the ability to coordinate efforts with other technical disciplines and have knowledge of scheduling, budgeting, and estimating.
· Excellent communication and interpersonal skills proven to engage and retain positive working relationships within project and build a strong relationship with project partners.
· Strong proven skill to identify, track and manage project risk, own project budget and monitor project financial performance.
· Aptitude for having difficult and challenging discussions in a passionate environment where opinions on commercial matters between parties do not align.
· Proven knowledge and ability to analyze and interpret financial documentation to identify and mitigate project risk.

PREFERRED QUALIFICATIONS:

· 9+ years of experience in project management with emphasis on large scale project or program execution.
· Licensed Design Professional
· Understanding of railroad business functions, operations, and design and construction processes.
· Experience developing negotiating contract terms and conditions specifically for contracts related to services, construction, engineering, materials, equipment, and rail industry.
· Experience in work change and claims evaluation and negotiation.
· Experience in creating contract packages and interfacing with multiple disciplines in their creation.
· Experience with working in government contracts, federal and state agencies such as Federal Railroad Administration (FRA) and Federal Transportation Agency (FTA) and Department of Transportation (DOT) among others.
· Certified Construction Manager (CCM)
· Program Management Professional (PMP)

WORK ENVIRONMENT:

· Combination of office building and jobsite environment.
· Work in cubicle setting; stand, sit, bend, twist, use file drawers.
· Sit at computer to complete assignments, projects, and majority of tasks.
· Ability to work under pressure.
· This position allows for a hybrid schedule with a minimum of 3 days/week at an Amtrak location (an office, a station, a train, a project location)

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $135,800-$176,040, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164629
Posting Location(s):Pennsylvania
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Environmental/NEPA Specialist - 90359055 - Philadelphia (onsite) (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Lead National Environmental Policy Act Specialist (NEPA) coordinates and directs activities necessary for Amtrak to comply with the NEPA and related environmental regulations and other permit requirements. Responsibilities include developing strategies and providing regular coordination/document submissions to the Federal Railroad Administration (FRA), documenting submittal procedures, and developing and delivering training programs to Amtrak personnel regarding NEPA processes for Amtrak project managers. Guiding project teams in developing Categorical Exclusion Worksheets or Environmental Assessments and acting as liaison to the FRA and other federal agencies regarding NEPA compliance.

ESSENTIAL FUNCTIONS:

Development of Amtrak NEPA and Section 106 procedures manual, including standard procedures for Amtrak personnel and contractors to follow to provide FRA with consistent documents.
Develop and deliver NEPA related training programs for Amtrak Project staff.
Provide regulatory and technical guidance and direction to Amtrak Project Managers on NEPA compliance requirements for Amtrak projects throughout the Amtrak system.
Work closely with Amtrak’s Senior Historic Preservation Specialist to resolve cultural resources issues as they relate to NEPA, as well as to establish joint procedures and conduct training, develop consultant scopes of work, and coordinate projects.
Track progress of Amtrak NEPA activities on a project specific basis, including satisfaction of environmental commitments, and maintain tracking database.
Develop Categorical Exclusion Worksheets in-house, and oversee environmental firms developing these documents, including scope development and deliverable review.
Coordinate and communicate NEPA activities with FRA and other federal agencies.
Develop scopes of work and lead/direct contractors performing NEPA compliance activities.
Coordinate and document NEPA and section 106 activities with several Amtrak departments, including Grants, Engineering and Finance.
Review NEPA documents prepared by other entities for potential impact on Amtrak properties, operations, or environmental responsibilities.
Stay current on NEPA-related laws and regulations applicable to Amtrak and advise on regulatory matters.
Perform other related duties as required.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Experience in project management for NEPA services.
Experience in delivering NEPA and Section 106 services associated with construction projects or complex multi-project programs.
Experience developing and delivering training programs.
Experience in delivering NEPA and Section 106 services associated with construction projects or complex multi-project programs.
Excellent written and verbal communication skills.
Excellent interpersonal and leadership skills.
Understanding of the many facets or NEPA and Section 106 work.
Knowledge of complex environmental regulations, policies, and programs.
Excellent administrative and organizational skills.
Experience and demonstrated knowledge of the NEPA process.
Experience in developing and conducting training programs for internal and external stakeholders.
Experience in the coordination of complex assignments with multiple departments.
Experience in negotiation and serving as primary contact for regulators.
Self-motivated and able to work independently.
Demonstrated ability to work in a dynamic environment with a range of stakeholders to meet NEPA compliance and project goals.

PREFERRED QUALIFICATIONS:

6 or more years of relevant experience preferred
6 or more years of relevant NEPA experience preferred.
Understanding of railroad business functions, operations, and design and construction processes.
Experience developing negotiating contract terms and conditions specifically for contracts related to services, construction, engineering, materials, equipment, and rail industry.
Program Management Professional (PMP)
Professional Wetland Scientist (PWS)

WORK ENVIRONMENT:

Frequently works in an office environment; constantly sits, stands, walks; may occasionally lift, carry, push or pull objects of various weights; may reach, kneel, crouch, bend or twist in order to perform administrative tasks such as filing, retrieving materials.
Frequently works in the field, including rail yards, maintenance facilities, and right-of-way, subject to walking on uneven surfaces, climbing over obstacles, and climbing ladders.
Frequently uses a computer keyboard, monitor and mouse to perform a variety of tasks.
Frequently reads and analyzes hard copy or computer screen material and writes memos, email or reports, as appropriate.
Frequently acquires new knowledge, skills and tasks, both complex and simple, in order to maintain effectiveness in position.
Frequently handles multiple projects simultaneously and frequently resolves problems with conflicting priorities. Conducts in person, e-mail, and/or telephone dialogues as appropriate to manage and conduct the flow of work.
Frequently or occasionally travels throughout and outside the region as required, via train, airplane or automobile (up to 25% travel). Constantly works in a fast-paced, time sensitive environment with frequently changing priorities.
Occasionally works extended hours and may be required to be on call and available on an emergency basis. Occasionally works in crisis situations requiring fast long-reaching decisions based on incomplete information/data.
Frequently works inside climate-controlled environments but may occasionally work outdoors and be subject to adverse weather conditions and fumes or airborne particles.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $94,300-$122,256. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164631

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Director, Rolling Stock Procurement - 90135624 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

This position is responsible for leading all procurement activities for specific high-dollar(multi-million) rolling stock and rolling stock related projects, to include planning, request for proposal development, management of solicitations, contract negotiations and post-award contract administration for both the Equipment and Technical Support Spares, and Supply Agreements (TSSSA).

ESSENTIAL FUNCTIONS:

Directs/oversees lead contract administrator(s) responsible for developing and executing sourcing strategies that align with company objectives and industry regulations.
Communicates and works closely with internal stakeholders across functional areas primarily to support business case development, specification, design and scope development, acquisition strategy, creation of appropriate solicitations, market analysis, cost/price analyses, terms and conditions negotiations, contract creation, award and administration, and post-award contract and supplier management.

Interfaces directly with end-users, suppliers, Amtrak senior leadership, attorneys and government agencies as needed.

Maintain vendor relationships, fostering collaboration and innovation for long-term success.
Ensure compliance with procurement policies, government regulations, and industry best practices.

Effectively creates and uses written material, oral presentations and verbal interchange, and be at ease working with business leaders and executive staff.

Regularly reports out progress and significant developments to senior management.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in business or strong equivalent business experience in procurement and contract administration.
Rolling Stock Procurement Experience required

Ability to develop and implement high-dollar complex contracts while providing guidance and direction as a multifunctional team leader.
Expertise in contract negotiation, risk assessment, and supplier management.
Strong analytical, financial, and business acumen.
Knowledge of regulatory requirements in rolling stock procurement (e.g., federal and industry-specific regulations).
Extensive knowledge and experience in the field of procurement, contract administration, management, ERP systems including SAP, and knowledge of procurement software, such as Ariba.
Exceptional communication and stakeholder management skills.
Ability to work independently and strategically within a high-pressure environment.
Strong decision-making and problem-solving skills.
Ability to provide subordinates with guidance, direction, motivation and training to ensure cost-effective acquisitions, good negotiating strategies, value-analysis techniques, in-depth market research of market trends, and new purchasing and negotiation techniques.

PREFERRED QUALIFICATIONS:

Minimum 11 years procurement and contract administration experience.

Master’s degree in business or purchasing/procurement.
Familiarity with global supplier networks and cost optimization strategies. Experience in transportation, rail, or rolling stock procurement.

Proven track record in managing high dollar rolling stock procurement contracts.

Senior level commodity and market expertise and supplier management skills
Extensive project management experience.
Proven record of accomplishment of improving business processes and delivering measurable results.
Engineering degree or experience.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $163,000.00 - $211,140.00. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164780

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

General Foreman I - 90000782 - Seattle (Seattle, WA, US, 98134)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
A General Foreman I is responsible for directing the operation of an area performing inspections, running repairs, maintenance, modifications, and/or light overhauls for cars and/or locomotives in operating divisions and/or to include the utilization of small to large production machinery and materials. This operation includes, but is not limited to, 50 to 75 mechanics, laborers, coach cleaners, technicians, and supervisors and requires the efficient use of personnel, timely performance of work, quality of work, and the financial aspects related to the associated budget. The day-to-day operations includes local commuter, regional and state mechanical efforts to include contractors and various sites under the same parameters.

ESSENTIAL FUNCTIONS:

Supervises equipment inspection, maintenance, and repair programs and provides diagnostic and troubleshooting expertise in order to increase equipment availability and reliability.
Primary leadership role for his/her shift and/or facility which maintains oversightresponsibility to ensure proper communication of mechanical issues, safety issues,material issues, etc.
Engagement and utilization of the Safety Management System to identify behavioral, infrastructural, and procedural risks through analysis, assessment, implementation, and execution.
Supervises maintenance of rolling stock equipment in accordance with all Amtrak and regulatory requirements.
Oversees the scheduling and execution of all work orders for assigned equipment including planned corrective and preventive maintenance.
Reviews daily reports to ensure all inspection and work order results are properly recorded in WMS with attention to conditions found, performance measurements taken/recorded, symptoms noted, and inspections completed and/or deferred.
Monitors availability and reliability metrics and promptly evaluates problem areas.
Participates in Maintenance Effectiveness Reviews essential to the Reliability Centered Maintenance program.
Ensures foremen and mechanical craft employees are properly trained in inspection, test, and maintenance procedures.
Leads and implements inspection and mechanical service-related safety plans and programs.
Drives and executes solutions in a timely, solves problems in an effective manner, even under conditions of uncertainty, and exhibits a sense of urgency relating to need for action and change.
Demonstrates the ability to effectively communicate to various mechanical support groups to include but not limited to Labor Relations, Quality Assurance, Rolling Stock Engineering, Finance, Procurement, Human Resources, System Safety, and Environmental as well as other departments (Transportation, Engineering, CNOC, and Onboard Services).
Ability to recognize and develop prospective leaders to build a solid team with succession planning for key talent.

MINIMUM QUALIFICATIONS:

Bachelor's degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree
Demonstrated experience working on machinery in an industrial, marine, railroad, or plant environment.
Demonstrated leadership/management experience.
Demonstrated experience in diagnosing and troubleshooting electrical and/or mechanical systems.
Demonstrated knowledge and experience related to safety program methodology and its application.

PREFERRED QUALIFICATIONS:

3 or more years of experience preferred
PC skills including word processing, spreadsheets and presentation software to include but not limited to Microsoft Suite, Asset Management programs, and finance/procurement programs.
Ability to be sole supervisor at various times responsible for the operation.
Understanding and working knowledge of various mechanical crafts and labor contracts.
Demonstrated leadership and decision-making skills.
Demonstrated organizational and problem-solving skills

WORK ENVIRONMENT:
Physical Demands:

Constantly or frequently uses a computer keyboard, monitor and mouse to perform a variety of tasks.
Constantly or frequently sits, stands, walks, and may lift, carry, push, or pull objects of various weights; may reach, kneel, crouch, bend, or twist in order to perform administrative tasks (e.g., filing, retrieving materials from desks and bookcases, moving around an office setting).
Will be in the field subject to walking on uneven surfaces, climbing over obstacles, and working in tunnels and restricted spaces during the course of investigations.
Will be in the field working around maintenance facilities and rail yards during the course of investigations and remediation implementation.
Will be working around, under, and in various types of passenger cars and locomotives.

Mental Demands:

Constantly communicates, comprehends, and responds to verbal statements and instructions, both orally and in writing.
Frequently acquires new knowledge, skills, and tasks, both complex and simple, in order to maintain effectiveness in position.
Frequently resolves problems with conflicting priorities in cognitively demanding situations.
Frequently reads and analyzes hard copy and or computer screen material and writes reports as appropriate.
Conducts in person and/or telephone dialogues as appropriate in order to manage and conduct the flow of work.

Working Conditions:

Constantly works long hours as required; works extended hours and is required to be on-call and available on an emergency basis.
Constantly works in a fast-paced, time sensitive environment with frequently changing priorities.
Frequently works in crisis situations requiring fast, long-reaching decisions based on incomplete information/data.
Frequently works inside a climate-controlled environment but will occasionally work outdoors and be subject to adverse weather conditions and fumes or airborne particles.
Frequently handles multiple projects simultaneously.
Occasionally requires working on ladders, with moving vehicles, and with machinery.
Frequently or occasionally subject to travel throughout and outside the region as required (e.g., via airplane, train, automobile).
Will be required to bend, stoop, or crouch in order to fulfill job duties.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $110,000 for the General Foreman l position and $122,000 for the General Foreman ll position. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here .

Requisition ID:164262
Posting Location(s):Washington

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Job Family/Function:Mechanical
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Dir Portfolio Management - 90368899 - New York (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Director, Portfolio Management is a member of the PMO leadership team, responsible for managing and controlling a moderate-size portfolio of projects and programs aligned to specific enterprise strategic objectives within a larger enterprise or functional PMO. This position may include management of the enterprise portfolio governance process, analysis of portfolio investments, and reporting to enable effective decision making and delivering business value for Amtrak. Individuals in this position have direct reports and significant decision-making authority within prescribed parameters of the portfolios they manage.

ESSENTIAL FUNCTIONS:

Collaborates with internal stakeholders, regulators, and vendors to facilitate appropriate reporting and consolidation of relevant data sources to enable executive decision support framework.
Partners closely with business partners to analyze new projects and readiness for governance decisions and provides transparency of portfolio investments.
Supports the intake process of projects through the governance process and manages the financials of the portfolio of work, monitors actuals and works with the project managers to review forecasting against budgets.
Hires, coaches, and mentors project management staff, and ensures the team’s adherence to and input into the enterprise project management methodologies and standards.
Facilitates the enterprise governance process and high visibility project status review meetings for executive audiences.
Manages portfolio management artifacts, decisions, communications, metrics, and reporting.
Develops and maintains processes and procedures, standards, and other key artifacts to enable appropriate enterprise-level project management methods and disciplines.
Builds strong relationships within Amtrak to understand the business challenges and opportunities.
Creates a collaborative partnership among executive leaders and portfolio stakeholders and enables resource demand planning, change management, and project pipeline planning decisions.
Supports the creation of project management best practices, tools, and ways for Amtrak to drive efficiency to reduce costs and add value.
Collaborates with other PMO leaders across the enterprise to build consensus and align portfolio dependencies.
Adheres to Amtrak Enterprise Project Management methodology and standards.
Attends regularly scheduled meetings on behalf of the Senior Director when they are not available.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Experience managing a cross-functional team on large projects/programs ($100M+ total cost oversight/responsibility).
Facility construction experience on projects costing more than $10M.
Excellent knowledge of MS Office (Word, Excel, Visio, Powerpoint, & Project), MS Sharepoint.
PMP certification in good standing.
Effectiveness working diplomatically across teams with varying objectives.
Strong oral and written communication skills across all levels
Ability to organize and present project portfolio reports, proposals, and other related portfolio information.
Facilitate governance, project reviews, steering, and other project related meetings.
Ability to effectively prioritize and execute tasks while under pressure.
Ability to organize and present project portfolio reports, proposals, and other related portfolio information.
Experience managing a cross-functional team on large projects/programs ($100M+ total cost).
Work is performed Onsite in New York, Delaware, Washington, D.C. or Philadelphia
Ability to travel up to 50% (depending on home location)

PREFERRED QUALIFICATIONS:

11-14 years of relevant experience preferred
Enterprise PMO/Portfolio delivery and/or governance experience.
PgMP, PfMP certification.
Transportation industry experience is a plus.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $163,000 - $211,140. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164747

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Coach Cleaners ARASA Supervisor- 90395647 - Long Island City, NY (Long Island City, NY, US, 11101)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Employee will provide leadership, support, and assistance to coach cleaners as appropriate to support quality objectives and matain workplace safety.

ESSENTIAL FUNCTIONS:

Monitor the work force personnel, equipment and services provided
Work with Coach Cleaner Manager to address ongoing cleaning needs, proactively identify cleaning issues, and identify solutions.
Inspect Inbound trains to assess and determine workload for coach cleaners.
Responsible for setting up and/or briefing coach cleaners in yard and/or station.
Deliver timely and appropriate turnover incoming supervisor (s).
Provide leadership that will improve overall quality and effectiveness of cleaning through collaboration, innovation, and ability to motivate others.
Ensuring Amtrak's Service Standards are upheld and delivered by instruction through hands on oversight of the working environment
Performs audits and evaluates work performance
Conducts counseling sessions verbally and in writing

MINIMUM QUALIFICATIONS:

Must have prior customer service or passenger experience.
Must be proficient in Microsoft Word, Outlook, and Excel
Prior demonstrated satisfactory job performance
Prior satisfactory attendance
Administers coaching and counseling
Knowledge of rules and regulations with respect Amtrak's Service Standards and Union agreements
Must have a H.S. Diploma or GED

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Transportation industry supervisory experience
Prefer supervisory experience and knowledge of the Amtrak system, policies, procedures, and service standards.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.
Prepare and deliver presentations to other individuals, groups and departments relating to various types of information including metrics & data.

The salary range is $3,920.97 paid bi-weekly (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164799
Posting Location(s):New York
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Project Mgr - 90396060 - New York (onsite) (New York, NY, US, 10119)

Your success is a train ride away!

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SUMMARY OF DUTIES:

The Sr. Project Manager is responsible for managing moderate complexity engineering construction projects within the Major Power Portfolio. Individuals in this role use significant technical knowledge and related experience to accomplish project objectives by planning, evaluating, and managing the execution of project activities with a moderate level of supervision from a senior-level Program or Portfolio Manager. The role requires regular analytical reporting of project status, risks, issues, cost, and schedule performance to the senior management as well as project team members.

ESSENTIAL FUNCTIONS:

· Coordinate internal resources and third parties/vendors to ensure timely and cost-effective execution of project tasks
· Assist project team members, Subject Matter Experts, and Sponsor with the definition of project scope and objectives by involving relevant stakeholders, identifying requirements, and ensuring technical feasibility
· Work with impacted areas of the company to secure adequate resources, materials, and funding
· Develop and assist detailed project schedule with some assistance from Scheduler.
· Perform continued maintenance, updating, and tracking of project schedule activities and progress reporting
· Identify and manage dependencies between departments, systems, vendors, and assets
· Coordinate Assessment of changes to the project scope, project schedule, and project costs using appropriate verification techniques
· Manage project changes through established Governance Change Control process to ensure appropriate approvals
· Identify and document project issues and risks and monitor the progress of mitigation actions.
· Successfully establish and maintain effective relationships with internal and external resources and key project stakeholders involved in project tasks and key critical path deliverables
· Monitor vendor’s delivery timeline and escalate vendor-related issues through the appropriate escalation process
· Ensure project adherence to the Amtrak Program Management methods and governance standards.
· Identify efficiencies and recommend process improvements to reduce costs and add value.

MINIMUM QUALIFICATIONS:

· Bachelor’s degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
· Relevant experience preferred.
· Experience in planning, design, and/or construction of capital projects in railroad, public transportation, utility, or another operating environment.
· Strong project management skills with prior experience managing medium to large complexity projects involving multiple departments.
· Strong communication and stakeholder management skills with focus on collaboration, team building, and customer service
· Experience with managing cross-functional teams and cross-organizational implementations with multiple dependencies
· Ability to consolidate project performance data into various types of communication and reporting vehicles to address both management and project team level audiences
· Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)
· Qualified, or ability to qualify, in Roadway Worker Protection, and AMT-II. Must maintain qualifications while in position.
· Must be able and willing to travel to project sites across the assigned territory and access the project sites safely and in compliance with all safety rules. Project sites are in a field environment and exposed to the elements.
· Frequently travel to and visit project sites in all weather conditions as well as on nights and weekends as project schedules necessitate.
· Valid Driver’s License.
· Must have work authorization in the United States.

PREFERRED QUALIFICATIONS:

·6 or more years of relevant experience

· Graduate degree in Engineering, Project Management, or Construction Management.
· Strong project management skills with prior experience managing medium complexity projects involving multiple departments
· Strong communication and stakeholder management skills with focus on collaboration, team building, and customer service
· Experience with managing cross-functional teams and cross-organizational implementations with multiple dependencies
· Railroad industry and/or Utility experience
· Experience with or working knowledge of railway systems
· Prior experience working in transportation industry
· PMP certification

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

Requisition ID:164829

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Real Estate Specialist - 90386382 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

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SUMMARY OF DUTIES:

The Senior Real Estate Specialist is responsible for managing Amtrak’s real estate portfolio and transactions in an assigned territory in order to support the operations and projects of the railroad, reduce operating expenses, maximize revenues, and enhance safety.

ESSENTIAL FUNCTIONS:

Act as Amtrak’s first line of contact for all real estate transactions in the territory, including negotiation, proposing business terms, and working to achieve the acquisition and disposition of real property and real estate rights to support Amtrak’s operating requirements.
Provide real estate management and advisory services (including but not limited to property valuation and negotiations) to the Law, Engineering, Capital Delivery, and Operating Departments for the purposes of program support, litigation, determining ownership obligations, and obtaining necessary access rights to maintain or expand railroad operations.
Manage and enforce real property agreements including lease administration/enforcement, real estate documentation/title research, negotiating settlements, and resolving property right disputes in order to protect Amtrak’s property rights and interests and ensure the most efficient and cost effective use of real property.
Assist in the preparation of annual budgets for lease payments within the territory, review invoices, conduct CAM and other lease related expense reconciliations, and assist in payment processing, as required.
Collaborate with Planning, Engineering, and Operations to satisfy real estate requirements through site selection activities.
Interface with other Amtrak departments, state and local government agencies, and other organizations to resolve tax issues, code violations, claims cases, police and security matters, environmental issues, and rights and responsibilities related to Amtrak controlled real estate.
Provides efficient and timely analysis of real estate acquisitions and dispositions to support operating and capital requirements.
Participates in negotiations between Amtrak and private owners/developers, state and local government agencies, and freight and commuter railroads which involve the development, redevelopment, or improvement of Amtrak or other rail-related properties.
Performs other related duties as required.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Knowledge of real estate valuation and appraisal methods.
Excellent and professional communication, collaboration, and interpersonal skills sufficient to work in multi-disciplined groups to achieve desired results.
Ability to work under tight time constraints, pressure, and multiple priorities.
Strong skills in managing multiple projects, organization, cross-functional and internal collaboration, time management, project management, teamwork, professionalism, communications, adaptability, decision-making, strong customer focus, results orientation, and the ability to meet priorities and deadlines.
Knowledge of procedures and federal, state, and local laws, rules, and regulations governing real estate practices.
Ability to understand and interpret legal documents, laws and regulations, contracts, real estate valuation appraisals, land surveys, title reports, complex engineering, architectural, development and land plans, and railroad maps and plans, and related documents.

MINIMUM KSA (Knowledge, Skills and Abilities):

Skills in managing multiple projects, organization, time management, project management, teamwork, communications, adaptability, decision-making, customer focus, results orientation, and the ability to meet priorities and deadlines.
Knowledge of procedures and federal, state, and local laws, rules, and regulations governing real estate practices.
Ability to understand and interpret legal documents, laws and regulations, contracts, appraisals, land surveys, title reports, complex engineering, architectural, development and land plans, and railroad maps and plans, and related documents.
Proficiency with Microsoft Office Suite (i.e. Word, PowerPoint, Excel, Access).
Experience with asset management systems (i.e. Maximo) and data collection and validation.
Experience with Google Earth Pro and Adobe Pro.
Ability to travel 25%.

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in Real Estate, Business Administration, or other related field or the equivalent combination of education and training/experience.
Railway or Commercial Real Estate experience.
3-6 years of relevant experience preferred
Direct experience with commuter and freight operations and interface with Amtrak.
Transportation industry real estate experience.
Project management experience.
Experience with CoStar, Ariba On Demand, Documentum, and SAP.

WORK ENVIRONMENT:

Work is performed onsite
Frequently works long hours and is required to be on-call and available on an emergency basis.
Frequently handles multiple projects simultaneously.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range for the Senior Real Estate Specialist is $78,600-$101,844. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164840

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Road Foreman I - 90039365 - Baltimore (Baltimore, MD, US, 21205)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Road Foreman ensures safe and efficient train make-up, commuter, road and terminaloperations, and management of train and engine service employees

ESSENTIAL FUNCTIONS:

Provide leadership, mentoring and guidance to engineers.
Oversee operation in coordination with the road trainmaster in compliance with rules andregulation.
Ensures bulletins, equipment, postings, etc. adhere to labor, federal and Amtrakregulations.
Monitor employees for compliance with policies and operating practices, and initiateaction for non-compliance in consistent and fair manner.
Manage employees and train operations to optimize OTP and make recommendations toimprove performance.
Respond to service disruptions within area of responsibility, handle promptly and providewritten and oral reports.
Interview, select and manage new-hire locomotive engineers; oversee, evaluate anddocument of on-the-job training of new-hire locomotive engineers.
Manage and oversee locomotive engineer certification requirements.
Administer engineer recertification courses and operating rules classes.
Conduct efficiency tests, ensure compliance and maintain employee records.
Ensure engine crews attend training classes, documenting and reporting training;communicate with carrier railroad managers regarding territory operations.
Manage crew base budget for locomotive engineers.

MINIMUM QUALIFICATIONS:

Must be a Certified Class I Train Service Engineer.
Some operating experience, with no violations described in CFR 49 Part 240.117, as trainservice engineer and/or as road foreman.
Demonstrated general knowledge of locomotives and rolling stock.
Demonstrated leadership and supervisory skills.
Demonstrated skills using Microsoft software; Excel, Word, PowerPoint
Qualified as a designated supervisor of locomotive engineers.
Qualified on physical characteristics of territory.
Demonstrated business and financial management experience.
Working knowledge of Amtrak policies and procedures.
Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU andTCU).
Demonstrated experience in train or passenger service.
Demonstrated experience as a train service crew member or Train Director/Dispatcher.
Demonstrated experience as Locomotive Engineer

PREFERRED QUALIFICATIONS:

Bachelor’s degree in Transportation, Business or related field OR equivalent workexperience,training, and/or education.
Demonstrated supervisory experience, leading and managing others with different levelsof expertise
Demonstrated experience with train operation, crew base, crew management, operations,train handling and service delivery
Ability to develop and manage an operating budget.
PTC Qualified

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $127,000. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163906
Posting Location(s):Maryland

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Job Family/Function:Transportation
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Specialist - Cost - 90369203 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Project Control Specialist, under direction from the Director of Cost Engineering and Control provides support to Cost Engineers to ensure compliance with Amtrak’s cost management guidelines, performs QA checks on monthly cost management of each portfolio and share findings with Senior Project Control Managers with proposed solutions, support implementation of Earned Value Management (EVM), leads cost engineering coordination during establishing fiscal year baseline and contributes to preparation of monthly portfolio review documentation.

ESSENTIAL FUNCTIONS:

· Ensure monthly cost forecasts are done based on forecasted production units and develop compliance scorecard for review of Senior Project Control Managers.
· Perform quality checks on monthly accruals and report findings.
· Organize weekly change review meetings and ensure approvals are completed on enterprise project management database.
· Provide guidance to cost engineers in improving monthly and annual cost forecasts.
· Contribute to preparation of Monthly Portfolio Review meeting documentation.
· Provide guidance and cascade the requirements for establishing annual baseline and budget to Cost Engineering team and provide guidance.
· Analyze Maximo Reports and inform Cost Engineers on the material charge out delays.
· Follow up with timely approval of requests for creating new Work Breakdown Structure Element (WBSE) and reprogramming.
· Ensures integration of cost practices and methods, and supports the development of cost management policies, procedures, and performance metrics.
· Ensures close coordination between cost control staff and project management team.

MINIMUM QUALIFICATIONS:

A combination of education and experience that provides the required knowledge, skills and abilities to perform the essential functions of the position.

Education: Bachelor's Degree in Project Management, Construction Management, Engineering, Science, Business, or a related field. Required education may be substituted for additional relevant experience in excess of the minimum requirements outlined below, on a two-for-one year basis.

Required specialized experience in area of assignment:
· Experience in construction project cost management and project controls.
· Experience leading both cost and schedule controls for capital construction projects, programs, and/or portfolios.
· Excellent oral and written communication skills.

- Knowledge of principles and practices of construction project management through all phases of the construction project lifecycle
- Familiarity with tools, techniques, and procedures related to project schedule management, control and forecasting in large and/or complex capital construction projects.
- Knowledge of project risk management principles, practices, standards and methods, including understanding of schedule risk analysis and Monte Carlo method.
- Ability to implement construction project performance metrics, performance analysis, dashboards and progress reports.
- Understanding of project financial reporting, forecasting, analysis and monitoring capital project / program / portfolio funding and/or budget.
- Ability to clearly organize and present project portfolio reports and other related portfolio technical information.
- Ability to research, analyze and evaluate performance gaps.
- Advanced Excel user skills
- Intermediate to advanced PowerPoint skills.
- Excellent written and oral communication skill to communicate complex information clearly and concisely.
- Ability to work diplomatically across teams with varying objectives.
- Strong focus on collaboration, team building, and customer service.

PREFERRED QUALIFICATIONS:

Capital construction controls experience in the rail industry, oil and gas, energy, or pharmaceutical industry.

Six (6) years experience in construction project cost management and project controls.

One or more of the following certifications / credentials:
- Oracle Primavera P6 certification
- EVP, or CCP (AACE) Experience with data analysis, preferably with Excel and PowerBI

WORK ENVIRONMENT:

Environmental Conditions: On-site 4-5 days per week; exposure to computer screens.

Physical Conditions: May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.

Travel: up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $78,600-$101,844, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

#LI-CD1

Requisition ID:164678

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Program Director- Frederick Douglass Tunnel- 90390024 - Onsite Baltimore (Baltimore, MD, US, 21201)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
This position is for the major capital improvement projects included in the Frederick Douglass Tunnel (FDT) (B&P Tunnel Replacement) Program that will modernize and transform a four-mile section of the Northeast Corridor. It includes two new high-capacity tubes for electrified passenger trains, new roadway and railroad bridges, new rail systems and track, and a new ADA-accessible West Baltimore MARC station.  

Under the direction of the Senior Director, Package B – FDT, the Director of Capital Construction, will plan and work across all dimensions, will use advance knowledge of project management processes and controls to accomplish project objectives, and will be accountable for FDT Program outcomes.

The Director will oversee a multi-disciplinary team of design, program and construction management personnel to ensure the work stays within the approved scope, schedule, and budget, and will be responsible for ensuring that adequate and timely support is obtained from other functions. The Director will be responsible to coordinate all Force Account and Package B work activities, track and power outages with various Amtrak departments, including Transportation, Track, ET, and C&S. The Director will be responsible for coordination with Amtrak departments for commissioning of infrastructure assets within the assigned scope of Package B.

This position may also include coordination and collaboration with the Federal Railroad Administration, state partners, and other stakeholders, as necessary, and will require regular metric-based reporting to Senior Staff.

Project Risk: Project / Portfolio (Approx. High/Mega approx. $500M/5yr+ Program)

ESSENTIAL FUNCTIONS:
Project directors are accountable for project outcomes. They are consulted across project activities and provide approval for project decisions. They should consult with their manager (Senior Program Director or AVP of program) on any major decision points likely to impact project outcomes.

Develops and implements project plans, schedules and budgets consistent with operational and stakeholders needs.
Manages and monitors project cost and schedules, report progress. Maintain, adjust and update project plans, as needed. Consolidate, communicate and manage all issues and risks affecting the project, and ensure the timely communication of project status to project participants and stakeholders.
Monitors the procurement status of all material and ensures adequate procedures in place to maintain / inventory material until installation.
Coordinates proper handover of any Amtrak-purchased material to be installed by contractor(s).
Ensures project progress by measuring the variance in scope, schedule, cost and quality from the respective baselines and takes necessary action to address deviations.
Identify, document and leads the evaluation of changes based on cost, schedule, risk and scope impacts. Ensure appropriate packet of relevant information to support appropriate project change and change control request decision processes.
Work with senior leaders to contribute relevant data to support annual planning activities.
Develop and maintain required project management artifacts in accordance with Amtrak Project Management standards and applicable regulations.
Maintains a teamwork environment within all peers. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of project management.
Other duties as assigned

MINIMUM QUALIFICATIONS:

Experience leading the development and/or delivery of heavy civil, infrastructure or transit projects.
Extensive railroad industry experience or relevant experience (e.g./ construction and field production methods, operations and procedures) sufficient to plan and direct activities.
Knowledge of Amtrak policies, RWP, AMT2, and MW1000 sufficient to ensure compliance Knowledge of railroad operations and Amtrak divisional operating process and procedures related to CETC and track usage
Knowledge of NORAC operating rules, applicable FRA rules and regulations, OSHA requirements and other federal, state, and local regulations and standards.
Mastery level program management practitioner with practitioner with strong focus on collaboration, team building, and customer service.
Proficiency with federal competitive procurement processes and regulations
Highly motivated and self-directed
Strong analytical and creative problem-solving skills, with strong focus on collaboration, team building, and customer service
Excellent listening, interpersonal, written, and oral communication skills.
Ability to work independently, effectively prioritize and execute tasks while under pressure.
Ability to drive continuous improvement and efficiencies.
Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint, MS Project).
Must have excellent oral and written communication skills.
Must have work authorization in the United States

PREFERRED QUALIFICATIONS:

Bachelor’s degree with a minimum of 11 years or more of relevant work experience or any equivalent combination of education and experience.

Construction Manager At-Risk (CMAR) or other alternative delivery contracting experience
Infrastructure construction program management
Experience managing programs in the transportation industry environment
Supervisory experience on railroad track / systems inspection, maintenance and construction
PMP Certification in good standing Preferred

WORK ENVIRONMENT:

Office building environment.
Work in cubicle setting; stand, sit, bend, twist, use file drawers.
Sit at computer to complete assignments, projects, and majority of tasks.
Drive to project sites as necessary.
Ability to work under pressure.
Occasional travel as needed.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $163,000-$211,140. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164190
Posting Location(s):Maryland

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr/ Electrical Engineer - 90384198 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

This position is responsible for preparation and review of designs for complex electrification engineering projects and studies to repair, rehabilitate or construct new electrification facilities. These facilities include but are not limited to 60Hz-25Hz power conversion facilities, traction power substations (25Hz and 60Hz), signal power generation (100Hz & 91-2/3Hz), etc. Review engineering designs prepared by outside consultants for projects to be constructed by Amtrak and projects constructed by others on behalf of Amtrak to ensure compliance with industry and Amtrak standards. Provide technical expertise to other departments and make engineering decisions for Division Engineers and their staff. Provide Construction Related Engineering assistance when requested by Division Personnel and when necessary, make field inspections pursuant to making engineering decisions. Lead development of new electrical standards and develop prototype electrical equipment with manufacturers for use on the 25 Hz system and the 60 Hz system. Perform other duties as assigned.

ESSENTIAL FUNCTIONS:

Execute capital upgrade programs and maintenance programs relating to the traction power substations, including transformers, circuit breakers, signal power generators and relay protection schemes
Report on assigned projects including progress, budgeting, forecasting, and scheduling
Provide training to employees on the maintenance and troubleshooting of the traction power substation equipment
Perform field audits and provide expert advice to ensure compliance with engineering practice and policy
Work with electric traction operations, maintenance, design staff and other departments to ensure a safe and reliable power network
Provide data and assist with root cause analysis on electric traction system outages and failures
Respond to emergency calls involving the traction power substations
Perform detailed engineering design reviews on all assigned projects.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Electrical Engineering or related field, or the equivalent combination of education, training and experience.
Experienced in the design, operation and maintenance of substations for the traction power or electric utility sectors
Demonstrated understanding of power generation, transmission and distribution systems and related equipment
Must be able to review, interpret and generate electrical schematics, wiring diagrams and equipment layouts for the protection and control of substation equipment
Experience with word processing, trending, spreadsheets, databases, AutoCAD and logic programming (Microprocessor protection relays and PLC’s).
Ability to perform or direct troubleshooting of substation electrical equipment and associated protection and control systems.
Must have excellent oral and written communication skills as position interacts with technical and non-technical personnel.
Must have excellent technical writing ability.

PREFERRED QUALIFICATIONS:

9 plus years of demonstrated experience with railroad electric traction systems, frequency converters, protection relays, high voltage circuit breakers and transformers
Familiar with design, operation and maintenance of single-phase AC electric traction systems, both direct-fed and autotransformer-feeder types.
Experience performing and/or reviewing load flow reports for electric traction systems
Experience performing and/or reviewing protective relay settings calculations, coordination and testing Familiar with low, medium and high voltage transformers and circuit breakers
Familiar with rotating and/or static frequency conversion equipment
Experience with Micom PX38 and/or Basler series relays Experience with Doble Protection Suite/F6150 relay test platform
9 plus years’ experience performing or directing troubleshooting of substation electrical equipment and associated protection and control systems.

WORK ENVIRONMENT:

4 Days Onsite (Office or Field), 1 Day Remote
Primarily office-based with regular field visits to support assigned projects and tasks. Approximately 30% travel. These include visits to various Amtrak-owned Electric Traction substation facilities along the Northeast Corridor. Majority of off-site visits will be accomplished with one-day trips not requiring overnight accommodations. Occasional requirement for overnight travel to support site visits to out-of-state substation facilities, off-site training, project meetings, vendor acceptance testing, and other similar activities

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $103,700-$134,460, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164649

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Surveyor - 90167891 - Onsite Providence (Providence, RI, US, 02903)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Responsible for overseeing track surveys, right-of-way mapping and other surveying related work on Amtrak owned or maintained properties. The person in responsible charge of all surveying activities in the field. They coordinate field work with their colleagues in Electric Traction, Signals and Communications, Structures, Division Engineers, Engineering Production and Real Estate. They maintain the equipment. They review and organize all field notes. They review cut sheets for construction layout. Their work is primarily in the office. They will be based out of either Wilmington, DE or Providence, RI.

ESSENTIAL FUNCTIONS:
• Works autonomously and safely, supervising Amtrak field survey crew or consultant-provided survey personnel in surveying field work.
• Supervises and/or performs highly technical survey tasks using mobile surveying solutions, robotic survey equipment, GNSS equipment, and digital levels; reviews field notes and sketches.
• Directs the layout of engineering designs in the field for use by construction and maintenance forces.
• Creates survey plans for transmittal to design team members and the public.
• Responsible for reviewing track and right-of-way surveys and verifying that the lines and grades of the proposed improvements are within the clearance envelopes and right-of-way boundaries. The surveys include existing track alignment data, topographic surveys in support of track designs; layout in support of track construction and renewal; record surveys of completed work; boundary line surveys along the railroad right of way.

MINIMUM QUALIFICATIONS:
• Professional Land Survey license or registration
• Experience with surveying data analysis and adjustment software

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
• Fundamental knowledge of general civil engineering principles.
• Ability to read, understand and produce engineering drawings and documents.
• Ability to absorb information, think critically and make sound engineering decisions.
• Willingness to learn CAD software and become a highly skilled technical draftsman.
• Working knowledge of Microsoft Office (Outlook, Word, Excel and Power Point).
• Attention to detail and completeness.
• Valid driver’s license

PREFERRED QUALIFICATIONS:

Bachelor’s Degree in Geomatics or Land Surveying, or a combination of education and experience.
• 10 years of relevant, progressive work experience in land surveying.
• Participation in a professional survey society.

WORK ENVIRONMENT:
• This is a flexible position with time allotted to both field and office work.
• Travel: 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

The salary/hourly range is $94,300-$122,256. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164346
Posting Location(s):Rhode Island; Massachusetts

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Specialist - 90364448 - Onsite New York, NY (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

The individual is responsible for planning, directing, and executing both cost control and document management activities to support the successful delivery of project goals. This role ensures accurate and timely distribution of project information within the organization and project partners to ensure alignment between project control staff and project management teams. Responsibilities include maintaining and processing project documentation, managing the smooth operation of document workflows, and fulfilling cost engineering and control functions. The individual will review, file, and track documentation while also supporting strategic and project-specific objectives through effective cost estimation, budgeting, and performance monitoring. Project Risk: Low

ESSENTIAL FUNCTIONS:

Supports development, preparation, and maintenance of project cost estimation, cost control, financial risk management, contingency determination and management, and earned value management, incorporating current best practices used in the construction and transportation industries.
Ensures integration of cost practices and methods, and supports the development of cost management policies, procedures, and performance metrics.
Leads staff in the development and implementation of KPIs to assess project cost performance.
Ensures close coordination between cost control staff and project management team.
Collects periodic input from Contract Management Specialist and Construction Manager on areas impacting project costs and budget.
Enforces procedures intended to oversee the creation, review, approval, release, distribution, access, storage, security, and disposal of documents.
Manages project documents that are received, copied or scanned while also ensuring their accuracy, quality and integrity.
Maintains stringent electronic and paper copy document control processes for all project related information.
Coordinates all communications including indexing, compilation and distribution of documents as well as meeting notes and assignments.
Assists project director and senior project controls leads to develop and maintain documents such as meeting agendas, meeting minutes, drawings, specifications and related items, and with organizing and compiling forms, drawings, documents and receipts for reimbursable invoicing.
Controls the retrieval of documents; receives and processes submittals or shop drawings and requests for information or RFIs and maintains via tracking logs.
Other duties as assigned

MINIMUM QUALIFICATIONS:

Working knowledge of project controls.
Experienced SharePoint and MSPS user.
Strong oral and written communication skills across all levels.
Ability to organize and analyze large volumes of financial, risk and schedule performance data.
Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), MS SharePoint, SAP, BPC.
Experience with Project Controls management relating to cost, scheduling and estimating at a project level.
Must have work authorization in the United States.

PREFERRED QUALIFICATIONS:

Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
Microsoft Power BI or similar enterprise business intelligence solutions.
PMP, PMP-SP or RMP Certification in good standing.
Associate degree with minimum of three years of practitioner experience with project controls and project management, or any equivalent combination of education and experience.

WORK ENVIRONMENT:

Four (4) days in the office.
Office building environment.
Sit at the computer to complete assignments and majority of tasks.
Ability to work under pressure.
May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.
May require travel to other Amtrak locations to collaborate on assigned projects.
Travel up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $78,600-$101,844, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164684

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Project Controls Specialist Scheduling - 90282128 - Onsite New York (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Individual in this role will act as a Master Scheduler for the New York Division SOGR projects and programs managing the integrated master schedule comprised of the project schedule milestone. Individuals will develop and update project milestone schedules, dashboards, and performance reports to enable efficient and effective project delivery. This individual is responsible for using existing enterprise tools, systems, and work processes to drive effective planning and control across the portfolio.

ESSENTIAL FUNCTIONS:

Ensures compliance with Amtrak project management standards and policies, third-party requirements, industry best practices, or project-specific requirements in the delivery of project control functions.
Performs project controls tasks in close coordination with project management team(s)
Works with Project or Portfolio management and Project Controls teams to develop integrated master schedule and master risk register.
Applies construction scheduling concepts, practices, methodologies, and/or procedures as well as discipline-specific concepts to develop schedules for rail-specific work elements (e.g., electric traction, signals, structures, track) or general construction work elements.
Performs investigation, including but not limited to visits to the field, and interviews of delivery staff (e.g., engineers, superintendents, construction managers), to understand construction means and methods in order to develop schedules with proper logic ties, sequencing, resourcing, and work calendars.
Collects and compiles project or portfolio performance indicators (KPIs) such as installed quantities, expended labor and other progress measurement data, and trends using reports, charts, tables, dashboards, or other artifacts assessing project or portfolio performance to support management decisions.
Integrates external cost and schedule data including information from vendors, contractors, and external entities to ensure accurate performance reporting.
Develops or applies reporting mechanisms, dashboards and presentations about project performance indicators and feed this data to ensure a cohesive picture of project’s contribution to the program and/or portfolio.
Develops or applies processes and tools to support resource demand planning, change management, and project pipeline planning decisions.
Tracks potential changes, ensuring suitable assessments of schedule impacts are generated and given visibility with the client and project management.
Assist the Project Manager with maintenance and baseline reviews of project schedules in accordance with approved project parameters.
Assist the Project or Program Manager in evaluation and assessment of identified project risks to enable project team with the applicable data for development of risk mitigation plans and contingencies.
Monitors actuals and works with other peers to review forecasting against budgets.
Supports governance and project status review meetings.
Supports project or portfolio management team in the evaluation and impact assessment of identified project risks and development of risk mitigation plans and contingencies. Ensures identified risks are documented and considered in schedule risk analysis.
Supports the intake process of projects through developing and maintaining automated project evaluation tools and workflows.
Partners closely with project planning and/or delivery teams to assess new and ongoing projects to determine readiness for governance stage gates.
Supports the development of the Engineering Capital Construction yearly plan by producing new and updated Primavera P6 schedules, ensuring schedule and cost data integrity and consistency, alignment with 5-year plan, and compliance with delivery requirements and deadlines.
Performs review and analysis of contractor or third-party baseline and schedule updates, including constructability, risk analysis, critical path analysis, qualitative or quantitative schedule quality assessments, and/or delay and Time Impact Analysis as required. Extends the analysis to the integrated project/program/portfolio schedule as applicable.
Prepares cost schedule analysis / status reports, claims analysis reports, and related presentations.
Assures quality and timeliness of recurring and ad-hoc deliverables, including but not limited to estimates, schedules, forecasts, reports, analyses, and source data.
Manages project or portfolio controls data in EPPM or other department-approved systems and tools such as Excel or Primavera P6.
Develops processes and templates to support project or portfolio schedule control mechanisms in alignment with department objectives and enterprise standards.
Supports efforts to develop and implement initiatives for improvement of business processes and tools, in coordination with other offices or departments.
Assists in development, preparation, and maintenance of department policies and procedures on schedule control, schedule risk management, resource management, and earned value management, incorporating current best practices used in the construction and transportation industries.
Ensures integration of scheduling and cost engineering practices and methods, and supports development of cost engineering policies, procedures, and performance metrics.
Trains and mentors junior team members with schedule management and project controls responsibilities on schedule management policies, procedures, tools, techniques, and best practices.
Performs other related duties.

MINIMUM QUALIFICATIONS:
Education: Bachelor's Degree in Construction Management, Engineering, Science, or a related field. Required education may be substituted for additional relevant experience in excess of the minimum requirements outlined below, on a two-for-one year basis.
Required specialized experience in area of assignment:

PMP or PMI-SP in good standing.
Valid Driver’s License or ability to utilize an alternative method of transportation when needed to carry out job-related functions.
Must have authorization to work in the United States.

MIMINUM KSA (Knowledge, Skills, and Abilities):

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Knowledge of principles and practices of construction project management through all phases of the construction project lifecycle
Understanding of principles and practices of construction contract administration, contracting methods and types; standard conditions of construction and engineering contracts (AIA, EJCDC).
Familiarity with business processes, techniques, and procedures related to project cost engineering / cost management and cost estimation in large and/or complex capital construction projects.
Expert knowledge of planning and scheduling tools, methods, techniques, standards, and best practices, including resource management, progress measurement, and earned value management for construction or engineering projects.
Expert knowledge of advanced schedule forecasting and analysis techniques such as Monte Carlo schedule risk simulations and time-impact analyses
Hands on experience achieving high proficiency with ground-up development, management, and analysis of complex cost-and-resource-loaded schedules in Primavera P6, to include verifiable experience performing schedule risk analysis (e.g., Monte Carlo), time impact analysis, critical path analysis, resource leveling, and related qualitative and quantitative schedule evaluations.
Demonstrated experience integrating schedules for large projects, programs or portfolios using Primavera P6 · Experience with linear scheduling tools and methods.
Experience in preparing written technical reports, presentations, or analyses.
Understanding of project financial reporting, forecasting, and analysis and monitoring capital project / program / portfolio funding and/or budget.
Construction project performance metrics, performance analysis, dashboards, and progress reports
Knowledge of project risk management principles, practices, standards, and methods
Ability to clearly organize and present project portfolio reports, and other related portfolio technical information
Ability to research, analyze, evaluate performance gaps, and implement new business processes, tools, methods, and techniques to improve performance or output.
Experience with establishing standard practices and business processes pertaining to project control’s function, including drafting, or updating of technical specifications, procedures, or policies.
Ability to perform staff training on the job or by preparation and delivery of group instructional sessions.
Ability to research, analyze, and apply contracts, agreements, policies, laws, rules, and regulations to ensure compliance at all levels within areas of responsibility.
Advanced Excel user skills · Intermediate to advanced PowerPoint skills
Skill in communicating complex information clearly and concisely, both orally and in writing across all levels
Strong focus on collaboration, team building, and customer service

PREFERRED QUALIFICATIONS:

Eight (8) years’ experience in construction project scheduling and project controls, at least five (5) of which are on highly complex or large (>$500 million) projects.
· Five (5) years direct hands-on experience as a scheduler using Primavera scheduling software to develop and maintain multi-discipline scheduling for large complex construction or engineering projects.
Experience performing or leading project controls for mid ($50M+) to large ($500M+) capital construction projects, programs, and/or portfolios.
Familiar with multi-discipline railroad infrastructure (track, electric traction, communications & signals, structures, stations, and facilities).
Experience in preparation of linear schedules and TILOS software.
Prior experience with Deltek Acumen.
Capital construction controls experience in the rail industry, oil and gas, energy, or pharmaceutical industry.
One or more of the following certifications / credentials:
- Oracle Primavera P6 certification
- SP or RMP (PMI)
- PSP, CEP, EVP, or CCP (AACE)
- Chartered MRICS
- EVMP
- FAC-P/PM Level III
- PRINCE2 - CCA, or CDT (CSI)
Hands-on experience with data analysis and visualization tools like PowerBI
Understanding of database management and data operations (e.g., SQL)
Experience implementing project control software and tools

WORK ENVIRONMENT:
Environmental Conditions:
Onsite postion; exposure to computer screens.

Physical Conditions:
May require maintaining physical condition necessary for sitting, walking, or standing for prolonged periods of time.
Travel: up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:163417
Posting Location(s):New York; Connecticut; New Jersey

Work Arrangement:06-Onsite 4/5 Days
Job Family/Function:Engineering
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr. Program Manager-Rail Activation & Testing - 90364948 - Onsite New York, NY (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Under the direction of the (Project Director, Hudson Tunnel), the Sr Program Mgr – Rail Systems Activation Testing & Commissioning (T&C) is responsible for testing, commissioning and all related activities as required by the Hudson Tunnel Project and Amtrak’s internal and external customers. The position is expected to operate with minimum supervision and will collaborate with a team of engineers and/or third-party engineering contractors, and suppliers as required. The Sr Program Mgr provides guidance for achieving best practices in construction management and project systems activation & commissioning methods. The incumbent is responsible for providing management support in testing & commissioning projects that provide improved system safety and security, state of good repair, facility upgrades and enhancements, and system expansions. In addition, the incumbent coordinates the inhouse systems activation testing & commissioning eff orts of the entire program within Amtrak-owned and/or maintained right-of-way, including track, bridges, buildings, signals and communications and electric traction facilities.

ESSENTIAL FUNCTIONS:

Establish Program Control structures for effective execution of the Testing and Commissioning program and processes of project driven initiatives for the program.
Train control system design, construction, testing and commissioning.
Rail and transit operation Design standards and safety regulations.
Understanding of project requirements and project closeout.
Basic to intermediate understanding of other subsystems such as Communications, Supervisory Control and Data Acquisition/ SCADA, Traction power, Tunnel Ventilation, On-Board, Auxiliary Electrical Systems, and Mechanical-Electrical (MEP).
Intermediate to advanced understanding of On-Board/ Wayside Interface Intermediate to advanced understanding of Train Control technologies such as: Automatic Train Control (ATC), Positive Train Control (PTC), and Communications-Based Train Control (CBTC) Systems Engineering & Systems Integration.
Work with Designer of Record to identify, document and elevate cross-organizational and vendor-driven that impact project management or program acceptance, including systems.
Work with peers across the organization to develop and implement appropriate management processes with internal stakeholders for implementation.
Identify and manage assessment of scope, schedule and budget through the appropriate design process and support the systems testing and configuration program.
Work with team members providing guidance and support technologies in support of the Hudson Tunnel Project guidance on adherence to the Project Management practices.
Build strong relationships within Amtrak to understand the business challenges and opportunities with the delivery of the Hudson Tunnel as directed.
Cultivate partnership among team members and portfolio stakeholders by ensuring a quality management process during T&C development.
Ensure program adherence to the Amtrak Program Management methods and governance standards.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree
Strong project and program management skills.
Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service.
Must have work authorization in the United States.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

Strong project and program management skills.
Strong focus on collaboration, team building, and customer service.
Highly motivated and self-directed.
Excellent analytical, mathematical, and creative problem-solving skills.
Excellent listening, interpersonal, written, and oral communication skills.
Logical and efficient, with keen attention to detail.
Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project).

PREFERRED EXPERIENCE, EDUCATION OR QUALIFICATIONS:

9-12 years of relevant experience preferred.

Graduate degree
PMP Certification.
Experience managing programs in the transportation industry environment.

WORK ENVIRONMENT:

Four (4) days a week in office.
Sit at computer to complete assignments, projects, and majority of tasks.
Ability to work under pressure.
Occasional travel as needed, up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $135,800-$176,040. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164716

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Principal Project Mgr - 90368881 - Onsite Seattle (Seattle, WA, US, 98134)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Under the direction and mentorship of the Senior Principal Project Manager, the Principal Project Manager is responsible for managing large capital projects or supporting mid complex capital projects, related to railyard and facility upgrades and modifications.

ESSENTIAL FUNCTIONS:

· Review and provide constructability review on design documents during development. Ability to identify and provide mitigation resolutions to critical issue and conflict.
· Development of manpower requirements and schedule breakdown of identified work orders.
· Review contract design documents and assists with bid forms, pre-bid conferences, and proposal evaluations and recommendations, and negotiations with consultants and contractors.
· Direct, manage, and coordinate construction projects and programs to ensure that critical issues are addressed and properly resolved.
· Work with the CM to ensure that the 3rd party contractors executes the project in accordance with the agreed upon scope, costs, and schedule.
· Oversee the work of CM consultant team which includes monitoring work for compliance with their schedule, budget, technical, safety, and legal requirements.
· Provide weekly and monthly project status reports addressing actual and forecast costs and schedules, change of status, etc.
· Resolve and document design and field construction problems.
· Attend progress meetings and report on contract status.
· Review contractors’ requests for change and, if appropriate, prepares contract change notices with appropriate justification.
· Assess, estimate, and negotiate change orders
· Coordinate capital, reimbursable, and agency projects and programs with other departments to ensure adequate resources are available, as well as obtaining track outages, labor clearances, and ensuring the labor forces are available as planned and scheduled.
· Assist design projects with site walk-downs and track outages planning and guidance. Prepares and reviews construction estimates and schedules.
· Prepare, develop, and implement the construction and maintenance, testing, startup, and operation procedures for projects and programs.
· Recommend policy/procedure improvements.
· Monitor claims and suggest ways to minimize.
· Coordinate project work schedules around special events.
· Communicate and implement safety rules, policies, and procedures in support of the corporation's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees.
· Maintains, supports, and promotes a safe work environment while complying with all of Amtrak’s safety rules, policies, and procedures.
· Ensure force account labor and related charges and properly documented and provides to the Finance department for billing and project cost purposes.

MINIMUM QUALIFICATIONS:

· Bachelor’s degree in engineering, construction management, or a closely related field
· In lieu of education a minimum of 9 years of relevant work experience, or equivalent combination of education, training, and work experience is needed
· Demonstrated construction experience in a railroad environment.
· Demonstrated ability to manage multiple priorities under tight constraints.
· Must have the ability to coordinate efforts with other technical disciplines and have knowledge of scheduling, budgeting, and estimating.
· Excellent communication and interpersonal skills proven to engage and retain positive working relationships within project and build a strong relationship with project partners.
· Strong proven skill to identify, track and manage project risk, own project budget and monitor project financial performance.
· Aptitude for having difficult and challenging discussions in a passionate environment where opinions on commercial matters between parties do not align.

PREFERRED QUALIFICATIONS:

7+ years of experience in project management with emphasis on medium to large scale project implementation in the passenger railroad field

· Licensed Design Professional
· Understanding of railroad business functions, operations, and design and construction processes.
· Experience developing negotiating contract terms and conditions specifically for contracts related to services, construction, engineering, materials, equipment, and rail industry.
· Certified Construction Manager (CCM)
· Program Management Professional (PMP)

WORK ENVIRONMENT:

· Combination of office building and jobsite environment.
· Work in cubicle setting; stand, sit, bend, twist, use file drawers.
· Sit at computer to complete assignments, projects, and majority of tasks.
· Ability to work under pressure.
· Minimum of 4 days/week at an Amtrak location (an office, a station, a train, a project location)

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164630

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Schedulers for Infrastructure Capital Delivery ( PA, NJ, NY, CT, DE, MD) (Baltimore, Maryland, US)

Your success is a train ride away!

Are you ready to join our team?

Opportunities: Project Controls Schedulers for Infrastructure Capital Delivery

Amtrak will be hiring Project Controls professionals to support our Capital Delivery department. Open positions may include:

Project Control Specialist- Schedule
Lead Project Controls Specialist – Schedule
Manager Project Controls -Schedule
Sr Manager Project Controls - Schedule

If you would like to be considered for our upcoming Project Controls Positions, please apply here.

Opportunities will exist to support major capital construction and infrastructure renewal projects in various locations across the Amtrak system. Some examples of our capital projects include:

Susquehanna River Bridge
East River Tunnels
Connecticut River Bridge
Frederick Douglass (B&P) Tunnels
Concrete Tie Replacement Program
Hudson River Tunnel

PREFERRED QUALIFICATIONS:

Experience performing or leading project controls for mid ($50M+) to large ($500M+) capital construction projects, programs, and/or portfolios.
Familiar with multi-discipline railroad infrastructure (track, electric traction, communications & signals, structures, stations, and facilities).
Experience in preparation of linear schedules and TILOS software.
Prior experience with Deltek Acumen.
Capital construction controls experience in the rail industry, oil and gas, energy, or pharmaceutical industry.
One or more of the following certifications / credentials:
- Oracle Primavera P6 certification
- SP or RMP (PMI)
- PSP, CEP, EVP, or CCP (AACE)
- Chartered MRICS
- EVMP
- FAC-P/PM Level III
- PRINCE2 - CCA, or CDT (CSI)
Hands-on experience with data analysis and visualization tools like PowerBI
Understanding of database management and data operations (e.g., SQL)
Experience implementing project control software and tools

The salary/hourly range is $94,300– 176,040. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. #LI-CD1

Requisition ID:163599
Posting Location(s):Maryland; Connecticut; Delaware; District of Columbia; New Jersey; New York; Pennsylvania; Virginia

Work Arrangement:06-Onsite 4/5 Days
Job Family/Function:Engineering
Relocation Offered:No
Travel Requirements:Up to 75%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Trainmaster I - 90347302 - Washington, DC (Washington, DC, US, 20002)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
The Terminal Trainmaster ensures safe and efficient train operations and management of train and engine service employees for the Washington Terminal based in Washington DC.

ESSENTIAL FUNCTIONS:

Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliance with all federal, state, local, and Amtrak rules and regulations.
Ensure all bulletins equipment; postings, etc. adhere to labor, federal and Amtrak regulations.
Ensures employees comply with federal rules and regulations and Amtrak policies and operating practices.
Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance.
Responds to service disruptions in areas of responsibility and handle them promptly to minimize passenger inconvenience and train delays.
Interview, select, and manage new-hire train service crews and ensure employees receive proper training and support.
Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements.
Manage crew base budget for train service crews.
Conduct train service crew revenue audits
Constantly works in a fast-paced time-sensitive environment with frequently changing priorities
Frequently resolves problems with conflicting priorities in cognitively demanding situations.
Approximately 25% of the time is spent in an office environment using a computer keyboard, monitor, and mouse to perform a variety of tasks.
Approximately 75% of the time is spent in an outdoor railroad operating field environment, walking on or around uneven surfaces, reaching, bending, and stretching to board and detrain equipment.
Constantly works long hours as required; works extended hours and is required to be on-call and available on an emergency basis.

MINIMUM QUALIFICATIONS:

High School diploma
Prior satisfactory work experience in train or passenger service.
3+ years experience as a train service crewmember or Passenger Conductor.
Qualified on physical characteristics of the territory.
Demonstrated business and financial management experience.
Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU).
Demonstrated leadership and supervisory skills.
Working knowledge of Amtrak policies and procedures

PREFERRED QUALIFICATIONS:

Bachelor’s degree in Transportation, Business or related field or equivalent work experience, training, and/or education.
5 years’ experience as a train service crewmember or Passenger Conductor
Five years of supervisory experience, leading and managing others with different levels of expertise
Five years’ experience with train operation, crew base, crew management, operations, train handling and service delivery
Ability to develop and manage an operating budget

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

The salary is $105,000 (uncertified), $110,000 (certified Conductor) for the Trainmaster l position and $115,000 for the Trainmaster ll position.

Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164651

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr. Systems Engineer - 90394671 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Systems Engineer facilitates the expansion and optimization of Amtrak’s data architecture, as well as optimizing data flow and collection for cross functional teams.

This role collaborates with multiple network professional, and various departments on business initiatives. The Systems Engineer works on major projects providing subject matter expertise and technical direction and is also responsible for systems analysis, design, development, integration, and enhancement. The position works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions.

ESSENTIAL FUNCTIONS:

Supports projects that may span a broad range of systems.
Requires expertise in multiple technical environments and possesses an increased level of business knowledge.
Assembles large, complex data sets that meet functional/non‐functional business requirements.
Assist in integration of network systems and enhancements.
Identify, design, and implement internal process improvements. Automating manual processes, optimizing data delivery, re‐designing infrastructure for greater scalability.
Builds the infrastructure required for optimal extraction, transformation and loading of data from a wide variety of data sources using Structured Query Language (SQL) and Cloud Big Data technologies.
Works with systems experts to strive for greater functionality in our organization.
Adheres to quality standards and procedures.
Reviews systems for quality assurance and checks compliance with organizational standards and SLAs.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Experience with Signaling Systems and microprocessors (PLC’S).
Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
Ability to read electrical plans and schematics
Familiarity with CAD drawings and plans.
Strong trouble shooting skills.
Experience with Network systems i.e. Routers, Firewalls, and control systems.
Experience using the following tools or equivalence:

Experience with CAD
Experience with SQL databases
Experience with cloud services
Experience with PLC’s microprocessors.
Ability to work well under deadlines and in a flexible environment.

PREFERRED QUALIFICATIONS:

Master of Electrical Engineering
3+ Years or relevant experience.

WORK ENVIORNMENT:

Onsite, Philadelphia, PA
May require travel up to 10% of the time.
After hours and periodic shift work may occasionally be required

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $86,500-$111,996. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164658

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Principal Project Mgr - 90364151 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Under the direction and mentorship of the Director of Portfolio Management, the Principal Project Manager is responsible for managing large capital projects or supporting high complex capital projects (ranging from $20M-$250M), related to railyard and facility upgrades and modifications.

ESSENTIAL FUNCTIONS:

MINIMUM QUALIFICATIONS:

· Bachelor’s degree in engineering, construction management, or a closely related field
· Experience in project management with emphasis on medium to large scale project implementation in the passenger railroad field
· In lieu of education, a equivalent combination of education, training, and work experience will be considered.
· Demonstrated construction experience in a railroad environment.
· Demonstrated ability to manage multiple priorities under tight constraints.
· Must have the ability to coordinate efforts with other technical disciplines and have knowledge of scheduling, budgeting, and estimating.
· Must have excellent oral and written communication skills

PREFERRED QUALIFICATIONS:

· Professional Engineer’s (PE) License or Licensed Architect
· Certified Construction Management (CCM) or Project Management Professional (PMP).

* 7+ years of experience in project management with emphasis on medium to large scale project implementation in the passenger railroad field

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

This position will work four days a week in the office with one day remote.

The salary/hourly range is $135,800-$176,040, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164663

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Specialist-Cost - 90361293 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

ESSENTIAL FUNCTIONS:

· Leads development, preparation, and maintenance of project cost estimation, cost control, financial risk management, contingency determination and management, and earned value management, incorporating current best practices used in the construction and transportation industries.
· Ensures integration of cost practices and methods, and supports the development of cost management policies, procedures, and performance metrics.
· Leads staff in the development and implementation of KPIs to assess project cost performance.
· Ensures close coordination between cost control staff and project management team.
· Collects weekly input from Contract Management Specialist and Construction Manager on areas impacting project costs and budget.
· May lead risk evaluation sessions or preconstruction reviews for a major capital construction project/program if risk manager is not staffed on team.
· Responsible for all activities detailed above, while gathering input from relevant parties (e.g., Contract Management Specialist, Construction Managers) and receiving approval from Project Director on any areas impacting project work.
· Other duties as assigned

MINIMUM QUALIFICATIONS:

· Working knowledge of project controls costing
· Experienced SharePoint and MSPS user
· Strong oral and written communication skills across all levels
· Ability to organize and analyze large volumes of financial, risk and schedule performance data
· Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), MS SharePoint, SAP, BPC
· Experience with Project Controls management relating to cost, scheduling and estimating at a project level.
· Associate degree with minimum of three years of practitioner experience with project controls and project management, or any equivalent combination of education and experience
· Must have work authorization in the United States.

PREFERRED QUALIFICATIONS:

· Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
· Six Sigma Green Belt
· PMP-SP or PMI-RMP

WORK ENVIRONMENT:

· Onsite in an office building environment.
· Work in cubicle setting; stand, sit, bend, twist, use file drawers.
· Sit at computer to complete assignments, projects, and majority of tasks.
· Ability to work under pressure.
· Occasional travel as needed.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164669

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Construction Specialist - 90396187 - Hamilton (Hamilton, NJ, US, 08619)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Under the direction of the Sr. Manager of Capital Construction, the Sr. Construction Specialist is responsible for supporting the execution of electric traction projects under the Major Power Portfolio primarily within Amtrak’s New York Division. You will work closely with program, project and construction managers, production managers, division leadership, engineers, architects, contractors, subcontractors and third parties to ensure projects are executed efficiently to satisfy scope, schedule, cost, quality and safety requirements in accordance with contractual and regulatory obligations.

ESSENTIAL FUNCTIONS:

· Support capital construction efforts by assisting in providing technical support to contractor, force account and supervision as well as helping to satisfy scope, schedule, cost, quality, and safety requirements on the project. Initiate action when necessary to ensure the project is being built as specified in the scope of work.
· At the direction of the Sr. Manager Capital Construction, work with contractors, force account and supervision to ensure the project is executed in accordance to agreed upon scope, costs, and schedule.
· Evaluate, select, and apply standard construction engineering techniques, procedures, and criteria, using solid engineering judgment in making decisions.
· Communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors. Apply knowledge of applicable local, state/province, and federal/national statutes and guidelines to various area of responsibility.
· Working with the Sr. Manager Capital Construction, review potential change requests from the field and, if appropriate, prepare a potential change notice with appropriate justification for submission to PM.
· Assist with development, coordination and adherence to Site Specific Safety Work Plans with Contractors and Amtrak Personnel.
· Coordinate applicable Track and ET outages. Prepare outage plans.
· Interact with Amtrak personnel leadership for resource planning.
· Conduct project site visits to assess constructability, potential challenges and required outages and protection.
· Monitor and report on various production metrics/units to provide the required data to best meet the goals of the project.
· Maintain knowledge of requirements for applicable codes and standards on a project.
· Participate in the coordination of construction activities.
· Provide weekly updates (construction reports) to the Sr. Manager Capital Construction on the status of project, including any issues that occur.
· Coordinate the preparation and revision of technical work procedures consistent with project design and construction requirements.
· Analyze and make recommendations based off field conditions to ensure the safe operation of trains during construction.
· Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, set priorities, and meet deadlines.
· Attend progress meetings and report on project status.
· Other duties as assigned.

MINIMUM QUALIFICATIONS:

· Bachelor’s Degree required or equivalent combination of training education and relevant experience in Construction Management and/or Engineering field of study may be considered in lieu of a degree.

· Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines.
· Demonstrated ability to manage multiple priorities under tight constraints.
· Must have the ability to coordinate efforts with other technical disciplines and have knowledge of scheduling, budgeting, and estimating.
· Possess strategic and tactical skills required for planning and executing complex project work.
· Strong leadership required, encompassing effective communication, motivation, and team building/team performance skills.
· Strong Safety Focus.
· Demonstrated experience in using PC-based word processing, spreadsheet, and presentation software (e.g., Word, Excel, PowerPoint) sufficient to prepare effective business analyses and presentations.
· Excellent written and verbal communication skills.
· Ability to work effectively with internal and external stakeholders.
· Meet expectations on attendance and punctuality
· Valid driver’s license

PREFERRED QUALIFICATIONS:

· 3-6 Years of relevant experience preferred.

· Certified Construction Management (CCM) or Project Management Professional (PMP) certification
· Demonstrated construction experience in a railroad environment.

WORK ENVIRONMENT:

· Various levels of environmental conditions including but not limited to project worksites and vendor/client facilities which may have temporary office space, moving mechanical parts and vibration; high, precarious places; fumes or airborne particles and extreme temperatures and high noise levels
· Primarily a field-based position.
· Ability to work weekends and nights to support the needs of the project.
· Significant travel may be required along Amtrak’s territory
· Emergency response in all weather conditions 24/7

COMMUNICATIONS AND INTERPERSONAL SKILLS:
· Must have excellent oral and written communication skills.

The salary/hourly range is $78,600-$101,844, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164839

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 75%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Specialist -Schedule - 90359324 - New York (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Project Controls Specialist position is responsible for using and improving existing enterprise tools, systems and work processes to assist Project Managers in effective management, control and reporting on schedule and progress measurement for a medium to high complexity capital delivery portfolio of Projects. The position will function as a master scheduler, develop Project dashboards, schedules, cost performance reports, resource loading reports and risk registers in close collaboration with the Project Controls Manager, Project Managers, and other groups. Ensure portfolio compliance with established Project management standards and policies. This position will work under minimal supervision of a senior level controls practitioner or Project Controls Manager.

ESSENTIAL FUNCTIONS:

· Work with Project Manager, Construction Manager, and the team to develop, update, and maintain integrated master schedule for project using Primavera P6.
· Collect ongoing project performance data as input to schedule progress such as physical % complete, installed quantities, expended labor and other required progress measurement data.
· Integrate cost and schedule data as well as information from vendors and external entities to facilitate schedule and performance reporting.
· Apply construction scheduling concepts, practices, methodologies, and/or procedures as well as discipline-specific concepts to develop schedules for rail-specific work elements (e.g., electric traction, signal, structure, track) or general construction work elements.
· Perform investigation, including but not limited to visits to the field, and interviews of delivery staff (e.g., engineers, superintendents, Construction Managers), to understand construction means and methods to develop schedules with proper logic ties, sequencing, resourcing, and work calendars.
· Assist Project Manager with maintenance and reviews of project schedules in accordance with approved project parameters.
· Perform review of contractor schedule baseline and updates, including critical path, constructability, risk analysis, and Time Impact Analysis as required.
· Develop reporting mechanisms, dashboards, presentations, and portfolio performance indicators to enable strong program management and executive level decision support.
· Assist Project Manager in evaluation and assessment of identified project risks to enable project team with applicable data for development of risk mitigation plans and schedule contingencies.
· Support the development of the portfolio yearly plan by producing updated Primavera P6 schedules, ensuring schedule and resource data integrity, alignment with 5-year plan, and compliance with delivery requirements and deadlines.
· Support resource demand planning, change management, and project pipeline planning decisions.
· Assist development of earned value management reports.
· Track potential changes, giving visibility to the project management team and stakeholders.
· Manage project or portfolio controls data in EPPM or other department-approved systems and tools such as Excel or Primavera P6.
· Ensure compliance with Amtrak project management standards and policies, third-party requirements, industry best practices, and project-specific requirements in the delivery of project controls functions.
· Adhere to Amtrak Enterprise Project Management methodology.
· Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

* Bachelor’s degree or combination of education and relevant experience will be considered.
· Experience in construction project scheduling and project controls, preferably on medium to high complexity projects.
· Proficiency in primavera P6 Project Management software and tools for scheduling, budgeting, and reporting (e.g., MS Project).
· Demonstrated experience integrating schedules for large projects, programs or portfolios using Primavera P6.
· Understanding of principles and practices of construction project management through all phases of the construction project lifecycle.
· Knowledge of planning and scheduling tools, methods, techniques, standards, and best practices, including resource management, and progress measurement for construction or engineering projects.
· Ability to clearly organize and present project portfolio reports, and other related portfolio technical information.
· Effectively manage time, set priorities, and achieve results in a dynamic, fast-paced environment.
· Skill in communicating complex information clearly and concisely, both orally and in writing across all levels.
· Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project).

PREFERRED QUALIFICATIONS:

· Three to six (3-6) years of direct hands-on experience as a scheduler using Primavera scheduling software to develop and maintain multi-discipline scheduling for medium to large complex construction or engineering projects.
· Oracle Primavera P6 certification
· PMI-SP, PMI-RMP, CCP or PSP certification
· PMP certification in good standing
· Understanding of railroad business functions, operations, and design and construction processes.
· Previous railroad experience of Capital & Maintenance Project/Program.
· Experience in preparation of linear schedules and TILOS software.
· Prior experience with XER toolkit or Deltek Acumen.
· Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
· Six Sigma Yellow Belt · Earned Value Management Professional (EVMP) certification.
· Hands-on experience with data analysis and visualization tools like PowerBI.
· Understanding of database management and data operations (e.g., SQL).
· Experience implementing project control software and tools.

WORK ENVIRONMENT:

· 4 days in the office.
· Office building environment.
· Sit at the computer to complete assignments and majority of tasks.
· Ability to work under pressure.
· May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.
· May require travel to other Amtrak locations to collaborate on assigned projects.
· Travel up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164641

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr. Manager Capital Construction - 90212767 - New York, NY (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

The Senior Manager Capital Construction provides senior leadership and guidance for achieving best practices in construction management and project delivery methods for the Penn Station Access (PSA) Project. The incumbent is responsible for providing management support in delivering a project that provides improved system safety and security, state of good repair, infrastructure upgrades and enhancements, and system expansions. In addition, the incumbent coordinates the in-house construction efforts of the entire program within Amtrak-owned and/or maintained right-of-way on the Hellgate Branch, including track, bridges, buildings, signals and communications and electric traction facilities including substations and OCS replacement. The position focuses on construction management of the PSA project and ensuring the project stays within the approved scope, schedule, and budget while ensuring a quality end product for both operations and future maintenance.

ESSENTIAL FUNCTIONS:

Directs Engineering Department resources and has the overall responsibility for the planning, coordination Integration, execution and tracking of the PSA project, including technical or engineering management requirements to support the efficient operation of a specific function or department.
Responsible for all project management functions including design, review resource planning, provide information for scheduling and integration, implementation, cost control, reports and closeout with respect to construction of bridges, buildings, signals and communication, track, and electric traction facilities and related appurtenances on Amtrak-owned property within the PSA project limits.
Develops and fosters interpersonal relationships and provides guidance, direction and support to subordinates and cross-functional teams to ensure the effective utilization of Amtrak resources such that all financial and schedule aspects of assigned projects are properly managed and controlled.
Responsible for the implementation of technical standards, policies, and procedures related to a specific discipline.
Responsible for the development, planning, budgeting, coordination and scheduling of resources required to accomplish construction of Penn Station Access project.
Establishes planning, scheduling and cost control policies, practices, and procedures relating to the PSA project.
Ensures effective utilization of Amtrak Program Management staff and force account labor.
Builds and maintains relationships with internal/external customers to accomplish objectives and provide effective communication.
Directs the planning of PSA project to ensure the efficient use of resources and adherence to Amtrak’s business plan.
Directs the development of scope, schedules, estimates and cost-control measures for both short and long-term resource planning relating to the PSA project.
Assist and manages the oversight of PSA budget.
Thoroughly understanding of SSSWP Requirements and SSSWP approval process to ensure timely approval to maintain construction contractor and project schedule

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Prior satisfactory job performance required.
Must have extensive railroad industry experience or relevant experience (e.g./ construction and field production methods, operations and procedures) sufficient to plan and direct activities.
Demonstrated project management and supervisory experience.
Demonstrated planning, scheduling, budget, and finance/cost control experience.
Must have a good understanding of Catenary Systems, construction and maintenance.
Knowledge of FRA regulations, OSHA requirements, and other federal, state, and local regulations and standards sufficient to ensure compliance.
Experience demonstrating skill using PC-based word processing and spreadsheet software (e.g., Word, Excel) sufficient to prepare correspondence and manage budget.
Extensive experience in infrastructure improvement planning.
Experience managing employees; strong ability to mentor other employees.
Demonstrated ability to work under tight time constraints, pressure and multiple priorities.
Demonstrated experience in managing complex programs in an operating environment

PREFERRED QUALIFICATIONS:

9-12 years of relevant experience preferred.
Extensive construction project management and supervisory experience.
Knowledge of Amtrak policies, NORAC operating rules, RWP, AMT2, and MW1000 sufficient to ensure compliance.
Knowledge of applicable labor agreements sufficient to ensure compliance.
Strong interdepartmental leadership with the ability to identify problems and develop solutions.
Extensive experience in railroad maintenance and construction.
Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.

WORK ENVIRONMENT:

Travel Requirements: Up to 50%
Onsite work 4 days per week with 1 day remote

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164706

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Director Capital Construction - Commercial - 90375689 - New York (New York, NY, US, 10001)

Your success is a train ride away!

Are you ready to join our team?

The Director of Capital Construction – Commercial will plan, direct, manage, and oversee cost engineering and control activities and operations for a large, complex capital construction project or a portfolio. May also supervise schedule control activities and staff. Under general direction from the Sr. Project Director, The Project Commercial Director will play a pivotal role in the success of the project/program, and in collaboration with the project team, will oversee and coordinate commercial management activities of the project, including contract management, and contract changes, and will oversee procurement of material to support Amtrak force account work. The Project Director will assist in developing negotiation strategies and analyzing recommendations provided by project management consultants and will be responsible for monitoring, managing, and reporting on the project and commercial risks that could impact the on-time and on-budget delivery of the program. The Project Commercial Director will collaborate with a diverse team comprising direct reports, consultants, contractors, contract procurement, partners, and stakeholders. The Project commercial Director will also plan and manage commercial project activities across all dimensions, accountable for project outcomes. Individuals in this role use advanced knowledge of project management processes and controls to accomplish project objectives by planning and evaluating project activities. This role will be responsible for managing direct reports. The role requires regular analytical and metrics-based reporting to Senior staff, Executive Governance Committees, and external stakeholders.

ESSENTIAL FUNCTION:

Leads development, preparation, and maintenance of Program /Project commercial functions and procedures on project cost estimation, cost control, financial risk management, contingency determination and management, and earned value management, incorporating current best practices used in the construction and transportation industries.
Ensures integration of scheduling and cost engineering practices and methods, and supports development of schedule management policies, procedures, and performance metrics. · Leads staff in the development and implementation of KPIs to assess project cost performance.
Directly or through subordinate-level staff, directs, manages, and supervises assigned staff responsible for analyzing, developing, maintaining, controlling, and/or reporting project cost, including but not limited to analyses of project cash flow, budget, and funding in accordance with grant and funding contribution agreements.
May supervise, directly or indirectly, project controls staff responsible for scheduling functions on a large project / program , including schedule controls, forecasting, and reporting.
Ensures close coordination between assigned scheduling and/or cost control staff and project management team.
Assures compliance with department change management, scheduling, and/or cost engineering practices and related project-specific requirements.
Assures quality and timeliness of recurring and ad-hoc team deliverables, including but not limited to estimates, schedules, forecasts, reports, analyses, and source data.
Oversees staff responsible for evaluation of contract change orders and amendments for impact on budget and schedule.
Oversees and participates in the development of the Engineering Capital Construction yearly plan, ensuring schedule and cost data integrity and consistency, alignment with 5-year plan, and compliance with internal and external stakeholder requirements.
May lead risk evaluation sessions or preconstruction reviews for a major capital construction project / program.
May serve as senior cost manager in the planning stage (or early stage) of a major capital construction or engineering project / program.
Serves as subject matter expert advisor on construction / engineering cost management and estimation practices, tools, and techniques to the Deputy Chief Engineer, Program Management Office, and senior leadership.
Provide technical subject matter expertise on high profile or high impact claims or disputes.
Prepare related analyses, reports, or presentations. Represent Amtrak on related negotiations.
Supports or leads efforts to develop and implement initiatives for improvement of business processes and tools, in coordination with other internal departments.
Manages consulting contracts and task orders.
May represent the Project Controls group to other departments, elected officials and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations.
Sets goals and targets for assigned staff in support of department and company strategic objectives.
Assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
Oversees and participates in the development and administration of the department budget; issues forecast of funds needed for staffing, equipment, materials, and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary.
Explains, justifies, and defends department programs, policies, and activities; negotiates and resolves sensitive and controversial issues. Performs other related duties

MINIMUM QUALIFICATIONS:

A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
Education: Bachelor's Degree in Construction Management, Engineering, Science, Business, or a related field.
Required education may be substituted for additional relevant experience in excess of the minimum requirements outlined below, on a two-for-one year basis. Required specialized experience in area of assignment:
Experience in construction project cost management and project controls, at least 5 of which are on highly complex or large (>$500 million) projects.
Experience as an estimator using modern software to develop and maintain multi-discipline estimates for large complex projects.
Relevant supervisory-level experience in large complex capital construction project scheduling or cost control.
Valid Driver’s License or ability to utilize an alternative method of transportation when needed to carry out job-related functions.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

Demonstrated knowledge and understanding of:

Principles and practices of construction project management through all phases of the construction project lifecycle.
Business processes, techniques, and procedures related to project schedule management and control in large and/or complex capital construction projectsSchedule risk analysis and Monte Carlo method.
Common software tools used in construction estimating, engineering, and project management (e.g., AutoCad, P6, eBuilder, PROLOG, Hard Dollar, RSMeans - Linear scheduling tools and methods - Construction / Engineering contracting methods and types; standard conditions of construction and engineering contracts (AIA, EJCDC).
Principles and practices of construction contract administration.
Principles and practices of construction services and materials procurement.
Project financial reporting and analysis.
Project risk management principles, practices, standards, and methods.
Statistical analysis methods.
Forecasting techniques.
Principles and practices of policy development and administration.
Monitoring capital project / program / portfolio funding availability, compliance, and reporting.
Operational characteristics of financial information systems applications.
Principles of business letter writing and report preparation.
Principles and practices of budget preparation and administration.
Principles of supervision, training, and performance evaluation - Related Federal, State, and local laws, codes, and regulations Skill in: Processes, tools, methods, techniques, standards, and best practices of construction project cost estimation, cost management, and earned value management in large and/or complex capital construction projects.
Use of modern software tools and cost databases for developing and maintaining cost estimates for large and/or complex construction projects, and extracting data to generate analysis and status reports.
Use of internal financial system data or external benchmarking to validate and improve estimates.
Integration of estimating and scheduling processes, tools, systems, and data. Integration of enterprise financial systems with project accounting and project control systems.
Construction project performance metrics, performance analysis, dashboards, and progress reports.
Researching, analyzing, and applying contracts, agreements, policies, laws, rules, and regulations to ensure compliance at all levels within areas of responsibility.
Developing and administering departmental strategies, goals, objectives, policies, and procedures, to include practice standards and policies for project control and financial administration, in alignment with operational needs.
Researching, analyzing, evaluating, and implementing new business processes, tools, methods, and techniques to improve performance or output.
Objective evaluation of available information or differing points of view and making sound and timely decisions consistent with department strategic goals.
Establishing and maintaining productive working relationships with those contacted in the course of work.
Negotiation and conflict resolution. - Leading effective meetings. - Delegating authority and responsibility.
Leading, motivating, selecting, supervising, training, and evaluating staff. - Communicating complex information clearly and concisely, both orally and in writing.
Preparing and delivering effective presentations and/or training to diverse audiences.
Preparing professional letters, memos, and other documents using Excel, Word, Visio, and/or PowerPoint.

PREFERRED QUALIFICATIONS:

Master’s Degree, or higher, in Science, Engineering, Business, or a related field.
Eleven (11) years’ experience in construction project cost management and project controls, at least 5 of which are on highly complex or large (>$500 million) projects.
Five (5) years direct hands-on experience as an estimator using modern software to develop and maintain multi-discipline estimates for large complex projects.
Five (5) years of relevant supervisory-level experience in large complex capital construction project scheduling or cost control. PMP or PMI-SP in good standing.
Experience leading both cost and schedule controls for large capital construction projects, programs, and/or portfolios.
Responsible experience managing implementation of a large capital construction project, or a substantial portion thereof.
Capital construction experience in the rail industry. Experience with contract claims defense and avoidance. One or more of the following certifications / credentials:
Professional Engineer (PE) License.
PMP or PMI-SP in good standing.
Oracle Primavera P6 certification.
PSP, CEP, EVP, or CCP (AACE).
Chartered MRICS.
EVMP - RMP (PMI).
CCM - FAC-P/PM Level III.
PRINCE2 - CCA, or CDT (CSI).
CMQ/OE, CQE, CSSB, CSSBB (ASQ).
Other Six Sigma green belt or black belt training or certification Experience with data analysis, preferably with Excel and PowerBI.

WORK ENVIRONMENT:

Environmental Conditions:

Office environment; exposure to computer screens. 4 days a week in the office, alternating 2 days between offices. 1 day remote.
Physical Conditions: May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $163,000-$211,140, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164705

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Electrician - 90351863 - Rensselaer, NY (Rensselaer, NY, US, 12144)

Your success is a train ride away!

Are you ready to join our team?

ESSENTIAL FUNCTIONS:

Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines
Utilizes a variety of test equipment, PC, and graphic information to diagnose malfunctions, troubleshoot and qualify components and circuits to determine corrective actions and causes of equipment failures
Repairs and/or replaces doors, electronics, signs, pantographs, and HVAC systems
Installs components such as motors, generators, switches, relays, batteries, and transformers
Performs approved electrical modifications and repairs or replaces components, as necessary
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job
Works on electrical systems and components with AC and DC voltage

MINIMUM QUALIFICATIONS:

HVAC experience
High School Diploma or GED
Experience in electrical repairs, and testing advanced electrical/electronic systems and reading, drafting, and interpreting circuit diagrams, schematics, and mechanical drawings
Experience in both A/C and D/C electrical systems
Must successfully complete training and attain/retain certifications applicable to assigned job
Knowledge of mechanical and electrical systems
Ability to troubleshoot using schematics and multimeters
Knowledge and skill in the use of electrical tools, equipment, and the measurements necessary to meet established standards
Some computer skills

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Experience in the maintenance of railroad equipment
Completion of technical school or apprenticeship program

COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Mgr. Systems Engineering - 90395033 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Sr. Manager DT, Systems Design & Development (Sr. Mgr. Systems Engineering) works on multiple projects as a Network delivery team owner, and sometimes as a project leader while managing matrixed resources. Responsible for systems analysis, design development, integration enhancement, maintenance and support. Sr. Managers within the Systems Design & Development job family work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality network solutions. These solutions must be aligned with business and DT strategies and in compliance with the organization’s architectural standards. Sr. Managers DT, Systems Design & Development are involved in the Full Systems Development Life Cycle and therefore are responsible for designing, testing, implementing and supporting network systems and equipment that is delivered on time and within budget. Responsibilities beyond network systems oversight may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations.

The Sr. Manager DT, Systems Design and Development (Sr. Mgr. Systems Engineering) possesses a solid understanding of development, testing and integration methodologies. Knowledge of current and emerging DT products, services and processes is required. Individuals must be able to adjust to constant business change. Managers also provide client support, consultation and subject matter expertise for system development, maintenance and support.

ESSENTIAL FUNCTIONS:

Provides subject matter expertise (SME), while managing across diverse teams owns deliverables, manage to deadlines, communicates across teams.
Responsible for aligning network system planning with the business strategy. Responsibilities include, but may not be limited to, the following:
- Works with business partners to understand business needs.
- Leads and participates in an DT advisory board(s) to manage DT services demand. Duties include communicating needs and priorities and providing feedback on pricing and investment.
- Provides input to business technology planning within their functional area. Implements solutions consistent with the architecture.
- Manages the development and implementation of DT initiatives to support business strategy.
- Provides high-quality services at optimal cost to customers. Measures service performance and implements improvements as needed.
- Manages the improvement processes that impact customer satisfaction and relationships. Owns the designated processes and is accountable for ensuring that establishes processes are followed.
- Participates in the development of DT budgets. Tracks and takes appropriate steps to stay within budget.
- Participates and provides input to the Service Level Agreement (SLA) development process.
- Provides advice and counsel to the vendor relationship decision-making and contract development processes.
- Reviews service provider performance. Identifies and confirms performance problems and notifies contract managers.
- Provides subject matter expertise (SME), while managing across diverse teams. Owns deliverables, manages to deadlines, communicates across teams.
- Meets regularly with team to gather work statuses. Discuss work progress and obstacles.
- Provides advice, guidance, encouragement and constructive feedback. Ensures work, information ideas, and technology flow freely among the section.
- Establishes measurable individual and team objectives that are aligned with business and organizational goals.
- Documents and presents performance assessments. Recognizes and rewards associates commensurate with performance.
- Ensure staff has the resources and skills needed to support all work initiatives.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Experience with Linux Red hat
Experience with Linux Workstation
Windows Server experience
Experience with Routers and Firewalls preferably Cisco Systems)
Experience network design and SCADA
Experience with Control Systems
Network Systems Infrastructure Project Work.
Requires experience in managing teams and building relationships with people at a variety of levels.
Requires demonstrated ability to launch and deliver one or more DT project(s) on time and within budget.
Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self- motivated.

WORK ENVIRONEMENT

Onsite office in Philadelphia, PA

PREFERRED QUALIFICATIONS:

- Master’s Degree in technical/business or equivalent
- 9-12 years relevant work experience preferred
- Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers.
- Domain knowledge of transportation systems

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $149,400 - $193,644 Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here

Requisition ID:164697

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Manager Project Controls - 90395959 - Onsite New York (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Under minimal supervision from the Project Director - Commercial, the Mgr Project Controls - Cost applies cost measurement tools, data analytics, progress measurement tools, systems and work processes to drive effective cost monitoring and control, project progress measurement, and prepare associated reporting. Individuals in this role will also develop related cost and resource performance and forecast reports and manage portfolio-wide processes in close collaboration with the Project Controls Team, Project and Program Managers, and Project/Program Directors. The position will lead and supervise staff performing cost control activities and project business analysis for a major capital construction program. This may include drafting and/or updating of department/program policies or procedures, supporting continuous improvement efforts, monitoring and evaluating staff performance, providing feedback, coaching, and/or mentoring, and performing additional duties as assigned.

ESSENTIAL FUNCTIONS:

· Ensures compliance with Amtrak project management standards and policies, third-party requirements, industry best practices, or project-specific requirements in the delivery of project control functions.
· Performs project controls tasks in close coordination with project management team(s) and ensures assigned cost control and project business analysis staff do the same.
· Works with Project or Portfolio management and Project Controls team to develop baseline budgets, monthly forecasts, and periodic reporting using standard tools.
· Supports project or program management team in the evaluation and improvement of program-wide processes, reporting, planning, and communications.
· Collects ongoing progress or performance data such as installed quantities, labor, costs, and other measures from various systems or from project management team as applicable.
· Integrates external cost data such as information from vendors, contractors, and external entities as necessary to enable accurate performance forecasting and reporting.
· Supports the development of the Capital Construction yearly plan in producing new and updated cost baselines, estimates, and budgets while ensuring cost data integrity and consistency, alignment with 5-year plan, and compliance with delivery requirements and deadlines.
· Implement and monitor project or portfolio performance indicators (KPIs), analyze data, and identify trends using reports, charts, tables, dashboards, or other artifacts assessing project or portfolio performance to support management decisions.
· Review and analyze contractor or third-party cost spend plans and extend the analysis to the integrated project/program/portfolio forecast as applicable.
· Provides subject matter expertise to senior management on construction and/or engineering cost management, earned value management, tools and techniques, and best industry practices. Provides advice and analyses on project cost estimating and change requests. Prepares and delivers related reports or presentations.
· Assures quality and timeliness of recurring and ad-hoc team deliverables, including but not limited to estimates, forecasts, reports, analyses, and source data.
· Monitors, trains, and mentors Project Controls Specialists and Project Business Analysts with cost management, project controls responsibilities, and portfolio best practices.
· Manages project or portfolio controls data in EPPM or other department-approved systems and tools such as Excel or Primavera P6.
· Develops processes and templates to support project or portfolio cost control mechanisms in alignment with department objectives and enterprise standards.
· Develops process and tools to support baseline budget planning, change management, and project pipeline planning decisions
· Supports or leads efforts to develop and implement initiatives for improvement of business processes and tools, in coordination with other internal departments.
· Supports development, preparation, and maintenance of department policies and procedures on cost control, cost estimating, resource management, and earned value management, incorporating current best practices used in the construction and transportation industries.
· Ensures integration of cost engineering practices and methods, and supports development of cost engineering policies, procedures, and performance metrics.
· Leads and supervises direct reports in delivering and executing the functions listed above.
· Sets goals and targets for assigned staff in support of department and company strategic objectives. Assesses and monitors staff workload, administrative and support tools and systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes.
· Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
· May manage consulting contracts or task orders and/or supervise consultant staff.
· Performs other related duties.

MINIMUM QUALIFICATIONS:

· Bachelor's Degree in Construction Management, Engineering, Science, or a related field.
· Equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
· Must have authorization to work in the United States.
· A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position.
· Experience leading, motivating, selecting, supervising, training, and evaluating subordinate staff.
· Knowledge of principles and practices of construction project management through all phases of the construction project lifecycle
· Understanding of principles and practices of construction contract administration, contracting methods and types; standard conditions of construction and engineering contracts (AIA, EJCDC).
· Familiarity with business processes, techniques, and procedures related to project cost engineering / cost management and cost estimation in large and/or complex capital construction projects
· Expert knowledge of planning and forecasting tools, methods, techniques, standards, and best practices, including resource management, progress measurement, and earned value management for construction or engineering projects
· Experience in preparing written technical reports, presentations, or analyses
· Understanding of project financial reporting, forecasting, and analysis and monitoring capital project / program / portfolio funding and/or budget.
· Construction project performance metrics, performance analysis, dashboards, and progress reports.
· Ability to clearly organize and present project portfolio reports, and other related portfolio technical information
· Ability to research, analyze, evaluate performance gaps, and implement new business processes, tools, methods, and techniques to improve performance or output.
· Experience with establishing standard practices and business processes pertaining to project controls function, including drafting or updating of technical specifications, procedures, or policies
· Ability to perform staff training on the job or by preparation and delivery of group instructional sessions
· Ability to research, analyze, and apply contracts, agreements, policies, laws, rules, and regulations to ensure compliance at all levels within areas of responsibility
· Advanced Excel user skills
· Intermediate to advanced PowerPoint skills
· Skill in communicating complex information clearly and concisely, both orally and in writing across all levels
· Effectiveness working diplomatically across teams with varying objectives.
· Strong focus on collaboration, team building, and customer service
· Must have excellent oral and written communication skills.

PREFERRED QUALIFICATIONS:

· Bachelor’s degree, or higher, in Science, Engineering, or Construction Management.
· Experience performing or leading project controls for mid ($50M+) to large ($500M+) capital construction projects, programs, and/or portfolios.
· Capital construction controls experience in the rail industry, transportation industry, or similar.
· Hands-on experience with data analysis and executive reporting
· Proficient in Microsoft Power BI or similar data visualization tools

7-10 years of relevant experience preferred.
· Five (5) years direct hands-on experience as a cost analyst or cost estimator, developing and maintaining multi-discipline budgets and forecasts for large complex construction or engineering projects.
· Three (3) years of relevant supervisory-level experience in large complex capital construction project cost control.

WORK ENVIRONMENT:

· Experience implementing project control software and tools
· Environmental Conditions:
· Office environment; exposure to computer screens.
· Physical Conditions:
· May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164826

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Workforce Mgmt Real-Time Analyst - 90064939 - Washington (Washington, DC, US, 20001)

Your success is a train ride away!

Are you ready to join our team?

This position is open to the following locations: Philadelphia, PA and Washington, DC

SUMMARY OF DUTIES:

The Workforce Management Real-Time Analyst (RTA) is responsible for monitoring and recommending actions to optimize operational performance for voice agents throughout the Care Center in real-time, ensuring service levels and KPIs are met, and providing a positive customer experience. This role involves analyzing real-time data, managing agent adherence, and providing support to supervisors and management. Key responsibilities would include monitoring call volumes, handling real-time exceptions, and contributing to continuous process improvement.

ESSENTIAL FUNCTIONS:

• Workforce management:
o Partner with the Sr Manager Care Center Planning on scheduling, forecasting, and resource allocation.
• Data analysis and forecasting:
o Analyze historical and current data to identify trends, anomalies, and areas for improvement.
o Monitor real-time performance data, generate performance reports, identify workforce gaps, and areas for improvement.
• Performance reporting:
o Generate and distribute performance reports.
• Real-time monitoring:
o Continuously track key performance indicators (KPIs) ASA, AHT, ABN and service level adherence.
o Continuously monitor call volumes, agent statuses, and other relevant metrics to identify potential issues and deviations from planned schedules.
• Adherence Management:
o Manage agent adherence to schedules, collaborate with the Timekeeping and Manpower Planning to track schedule exceptions, and ensure timely adjustments.
o Manage real-time exceptions such as breaks, lunches, and other activities, ensuring accurate tracking and adherence.
• Communication and collaboration:
o Communicate real-time updates to the Care Center leadership team and collaborate to address challenges and potential issues.
• Process improvement:
o Identify opportunities for performance improvement and operational efficiency and provide recommendations.
o Contribute to the development and improvement of WFM processes and workflows.

MINIMUM QUALIFICATIONS:

• Analytical and problem-solving skills:
o Ability to analyze data, identify patterns/trends, and make informed decisions.
• Excellent communication and interpersonal skills:
o Excellent verbal and written communication skills with the ability to speak at all levels of the organization
• Familiarity with WFM tools and processes:
o Experience with WFM tools and an understanding of workforce management.
• Strong organizational skills:
o Ability to manage multiple tasks and prioritize effectively
• Ability to work under pressure:
o Ability to handle stressful situations and make quick decisions when necessary
• Detail-oriented:
o Ability to pay close attention to detail and ensure accuracy in data and reports
• Proficiency in data analysis tools:
o Experience with data analysis tools and software is required.
• Bachelor’s degree, or equivalent related work experience
• Understanding of call center performance metrics
• Proficient in Microsoft Office Suite with strong skills/experience with Excel

• Experience working in a call center or similar high-volume contact center environment or other operational areas in an analyst role

PREFERRED QUALIFICATIONS:
• Working knowledge of Avaya Cloud and Verint systems
• 5+ years of experience working in a call center or similar high-volume contact center environment or other operational areas in an analyst role
• Project management skills
• Continuous improvement mindset
• Experience working in the hospitality, travel industry

WORK ENVIRONMENT:

• High volume, omnichannel contact center
• Remote, hybrid, premise, and 3rd party workforce
• Dynamic, fast-paced environment
• Occasional travel (up to 20%)

The salary/hourly range is $65,500-$84,888, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164842

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Coach Cleaner - 90055431 - Los Angeles, CA (Los Angeles, CA, US, 90021)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Responsible for cleaning the interior and exterior of train equipment in accordance with FDA and Amtrak Standards and guidelines.

ESSENTIAL FUNCTIONS:

Perform cleaning assignments for train cars in accordance with FDA and Amtrak standards and guidelines.
Drain and flush waste tanks.
Vacuum, mop, dust, sweep, wash walls and windows.
Uses chemical cleaners, equipment and material in accordance with regulatory agencies and HAZCOM guidelines and procedures.
Maintains proper care and use of materials, equipment, machines and hand tools normally associated with assigned job.

MINIMUM QUALIFICATIONS:

High School Diploma or GED.
Experience in cleaning.
Must successfully complete training and attain/retain certifications applicable to assigned job.
Experience in commercial cleaning with OSHA approved cleaning compounds and tools preferred.
Some computer skills preferred.
Knowledge of commercial cleaning requirements.
Ability to use cleaning equipment such as vacuums, mops, brooms, dust pans and operate toilet servicing equipment.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent written and oral communication skills.

The hourly rate is $23.61 - $31.48 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Project Controls Mgr - 90296086 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

This position is open to the following locations: Philadelphia, PA; Wilmington, DE; Washington, DC,

SUMMARY OF DUTIES:

The Project Controls Manager is responsible for developing, using and improving existing enterprise tools, systems and work processes to drive effective management control and reporting on cost, schedule and progress measurement for a high complexity project or a moderate complexity program. Individuals in this role may act as a Scheduler and develop project dashboards, cost and resource performance reports, change logs and risk registers in close collaboration with assigned Senior Level Practitioners, PMO Leader and other team members. Project Controls Managers work under indirect supervision of a Senior Manager of Project Controls and may lead a project or program level controls team consisting of direct and matrixed subordinate controls practitioners.

ESSENTIAL FUNCTIONS:

· Collect ongoing performance data such as installed quantities, expended labor and other progress measurement data.
· Track potential changes, ensuring estimates of cost and schedule changes are given visibility with the executive sponsor.
· Integrate cost and schedule data as well as information for vendors and external entities to facilitate schedule and budget performance reporting.
· Develop reporting mechanisms, dashboards and presentations about project performance indicators and feed this data to ensure a cohesive picture of the program and/or portfolio..
· Drive evaluation and impact assessment of identified project risks to enable project team with applicable data for development of risk mitigation plans and contingencies.
· Develop and maintain automated project controls tools and workflows.
· Partner with business partners to assess new and ongoing projects to determine readiness for governance stage gates.
· Monitor actuals and work with peers to review forecasts against budgets.
· Support Executive status review meetings, Governance and Change Control Boards.
· Manage Controls data via EPPM, SharePoint or any other approved EPMO systems and tools
· Adhere to Amtrak Enterprise Project Management methodology.

MINIMUM QUALIFICATIONS:

· Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
PLUS
· 7-10 years of relevant experience

· Experienced SharePoint, MSPS, Power BI/Access and Primavera user
· Demonstrated project controls, schedule skills (schedule management, schedule reporting) & financial skills (budget management, financial reporting)
· Strong project management skills
· Strong focus on collaboration, team building, and customer service
· Effectiveness working diplomatically across teams with varying objectives.
· Strong oral, analytical and written communication skills across all levels
· Ability to organize and present project portfolio reports, proposals, and other related portfolio information

PREFERRED QUALIFICATIONS:

· Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
· Experience with federal grants and working with federal agencies and their staff.
· PMP in good standing
· PMI-SP, PMI-RMP, CCP or PSP certification
· Six Sigma Green Belt
· Transportation Industry background

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

Requisition ID:164832

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Police Officer - Oakland/Martinez (Oakland, California, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

COMPENSATION AND BENEFITS:

ESSENTIAL FUNCTIONS:

Responsible for the safety and protection of all persons, including passengers, employees, and property.
Performs patrol duties on foot and in a police vehicle for prolonged periods of time.
Performs security and safety activities at incidents, including, but not limited to, derailments, floods, fires, hazardousmaterial incidents, special trains, and company functions involving railroad property and responsibility.
Responds to call for service and assistance, identifies hazards and takes proactive steps to resolve problems.
Arrests and detains offenders, conducts thorough preliminary and follow-up investigations to solve crimes andreduce criminal opportunities, conducts searches and seizures, and serves warrants.
Effectively deals with individuals under various circumstances to resolve disputes and neutralize hostilities, mediatesdisputes; assists individuals who are sick and need assistance, administers first aid when necessary.
Maintains proficiency and safely operates police equipment, including vehicles, computers, and weapons, including afirearm.
Communicates verbally in person and by radio; presents testimony and evidence in administrative, civil, and criminalproceedings; maintains open line of communications with law enforcement and criminal justice agencies, internaland external partners, as necessary or when directed.
Records information and prepares a variety of detailed reports with clearly organized thoughts and conclusions.•Reads, interprets, and applies federal, state, and local laws and regulations, railroad and department policies andprocedures.

MINIMUM QUALIFICATIONS:

Seeking laterals and recently retired law enforcement professionals.
Must possess a valid California P.O.S.T. Basic Certificate upon appointment.
Minimum of one-year experience as a full-time, sworn patrol officer with a California police or sheriff’s department,and have passed a patrol field training program and probationary period. Attach current California Basic Certificatewith resume.
Active and recently retired California Police Officers are encouraged to apply.
Must be a United States citizen or meet the immigration requirements in the state where they will hold a railroadpolice officer commission.
High School Diploma or GED.
Must be 21 years of age.
Must possess a valid driver’s license at time of appointment.
Must be able to pass all components of the police application process, including: a physical agility test, an interview, a psychological examination and an in-depth background investigation and a job-related physical examination.
Ability to obtain a railroad police commission from the State of California.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164146
Posting Location(s):California
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

GEB Red Cap - 90372777 - Boston (Boston, MA, US, 02210)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Passengers will be assisted in the movement of their personal luggage or parcels within this station or station facilities

The GEB (Guaranteed Extraboard) Red Cap is an on-call position. This employee is guaranteed full-time pay and the schedule will vary from week-to-week. They will be expected to cover planned and unplanned time off in the absence of other team members. Boston South Station's hours require that candidates be willing to work any shift/schedule, including days, afternoons, evenings, holidays and weekends.

ESSENTIAL FUNCTIONS:

• Provide wheelchair service for disabled and/or handicapped passengers
• Provide arm assistance to blind individuals to and from the trains

MINIMUM QUALIFICATIONS:

•   Employee must conform to Amtrak’s Standards of Excellence and prescribed code of dress
•   High school diploma or GED equivalent
•   Must be able to lift 50 pounds
•   Must be fully capable of operating commercial vehicles and mechanized equipment
•   Must have a valid Driver's license

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT

• Two (2) years of college or business equivalent
• Two (2) years’ experience in a service-oriented position

COMMUNICATION AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills

The hourly range is $18.89 - $25.18 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Mgr Data Analytics - 90304729 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Infrastructure Maintenance & Construction Services (IMCS) Operations Support Department develops the strategy and implements business processes and systems solutions collaboratively across IMCS to promote best practices in infrastructure asset management. Within IMCS Operations Support, the Data Analytics team collaborates with IMCS leadership and Engineering Services to provide data analytics that support decision-making for infrastructure asset management.
The Mgr Data Analytics is responsible for guiding the development, implementation, and maturation of a robust data analytics program for IMCS and the Engineering Disciplines utilizing information captured by Amtrak’s Enterprise Asset Management (EAM) system, Enterprise GeoSpatial (GIS) system, and other systems that support the IMCS asset management program. This position is responsible for utilizing data collected through a variety of developed applications by field users in Engineering’s Track, Structures, ET, and C&S departments, incorporating other key data points, performing root cause analysis, etc. to gain asset and maintenance intelligence and ensure that the investment made in these electronic applications fully enables predictive analytics. This position is responsible for overseeing the delivery of technology solutions to enable predictive analytics that will reduce asset downtime, extend equipment life, and optimize system performance to reduce the overall cost of asset management. Where additional data points are required for predictive analytics, but not yet collected, this position will work with the appropriate disciplines/business leads to implement new data collection processes. In addition, this position oversees the training, support, and maintenance of internal tools including data warehousing/processing environments, used for data analytics. The Manager Data Analytics oversees the data analysts responsible for generation of ad-hoc reports and regular datasets for end-users using tools, databases or queries and scripts, and the data engineers responsible for developing and programming methods, processes, and systems to consolidate and analyze unstructured, diverse "big data" sources to generate insights and solutions, and interpreting and communicating those findings to upper management.

ESSENTIAL FUNCTIONS:

• Determine what asset and maintenance information is important and assess availability of this information using Amtrak systems.
• Integrate important asset and maintenance information, data collection, and history through Amtrak’s EAM system and make it available to those who need it for decision making. The format of the data must be suitable for the audience, i.e., field technicians will need more granularity than executive management.
• Work with all levels of IMCS management to identify and thoroughly understand work execution and asset management needs and ensure data collection and analytics are in alignment with those needs.
• Perform root cause analysis, evaluate asset and maintenance data for trends, and prepare proactive maintenance/asset replacement recommendations according to ISO 55000, PAS 55, or other asset management standards.
• Provide oversight and direction to the IMCS Data Analytics team by communicating future vision, setting standards for the development and maintenance of world class asset management predictive analytics, establishing and monitoring quality standards, and performing continuing employee development functions.
• Gather requirements, analyze data sets, and design dashboards and visualizations to ensure delivery of reporting to support strategic decision-making.
• Manage the IMCS data analytics interface with the Digital Technology Systems Support and Mobile Support teams and external vendors, as appropriate, to ensure that external (to IMCS) resources are properly allocated to ensure critical systems and interfaces function as required.
• Oversee development of data models for predictive maintenance and use in asset repair versus replacement decisions for IMCS.
• Administer a governance model for identifying, approving, and managing requests for data analytics tools and reporting.
• Provide ongoing support to Engineering management to facilitate use of data analytics in strategic decision-making.
• Lead ongoing quality control activities for data analytics systems and interfaces and develop quality assurance processes to drive continuous improvement in business process development and use of predictive analytics in enterprise asset management.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Engineering, Statistics, Computer Science, or the equivalent combination of education, training and/or experience.
• Demonstrated skill and experience manipulating and analyzing data to develop predictive analytics for asset management utilizing advanced Structured Query Language (SQL) patterns, R or Python-Statistical Programming, Microsoft Excel, Critical Thinking, Data Visualization, Presentation Skills, and Machine Learning.
• Must be able to navigate new data domains quickly, understand the underlying business problems, and apply appropriate statistical models, including predictive models.
• Able to effectively communicate with all levels of technological experience, including field and staff with no prior experience in using computer and mobile systems, to enable them to make the best use of data.
• Highly developed organizational and issue management and resolution activities.
• Working knowledge of asset, work and maintenance management, best practices and processes.
• Demonstrated ability to build rapport with all levels of the organization and to communicate effectively with department heads, managers, supervisors and clerical staff.
• Demonstrated ability to apply strong analytical skills.
• Working knowledge of database and data warehouse design.

PREFERRED QUALIFICATIONS:

• Master’s Degree in Data Science, Mathematics, Computer Science, Engineering, or Technology management.

• 7+ personal experience in leading data analytics teams (project management, technical, functional, quality assurance and administrative staffs) that support predictive actions around enterprise asset management.
• Understanding of Maximo, asset and work management system, organizational and business processes.
• Working knowledge of ISO 55000, PAS 55, or other asset management standards.
• Related predictive analytics experience for asset management.
• Demonstrated ability lead and manage organizational change.
• Working knowledge of Geospatial Information Systems (GIS).

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164677

Work Arrangement: Onsite Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Train Attendant 164773 Chicago, IL (Chicago, Illinois, US)

Your success is a train ride away!

Are you ready to join our team?

ESSENTIAL FUNCTIONS:

This position will be responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient, and professional manner. Must load/unload supplies and maintain an inventory of supplies. Must be available to work flexible schedules that include weekends and holidays.

MINIMUM QUALIFICATIONS:

Food and beverage handling experience.
Cash handling and customer contact experience.
Experience in housekeeping.
Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
Successfully complete a customer service aptitude testing instrument.
Successfully complete drug screening and pre-employment medical exam.
Must be able to lift heavy items.
Must be able to work while standing for long periods of time.
Must be able to work a variety of hours and days off, including up to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must wear company-provided uniform, comply with company grooming policies.
Must have a H.S. Diploma or GED.

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Some college, food service industry or transportation-related training.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

The hourly rate during training is $21.00. After training, the hourly rate is $26.69 - $35.58 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164773
Posting Location(s):Illinois
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Carmen Journeymen - 90146497 - Miami, FL (Miami, FL, US, 33147)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
Responsible for inspection, testing and maintenance of wheels sets, brakes, brake pads, repairing suspension and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines.

ESSENTIAL FUNCTIONS:

Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Repairs doors, windows, interior equipment, access panels, hand brakes, brake shoes, outside car body components, fire extinguishers, emergency tools and first aid kits
Uses a variety of test equipment to diagnose malfunctions, troubleshoot and repair components and circuits
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job
May perform welding and burning

MINIMUM QUALIFICATIONS:

High school diploma or GED
Experience in troubleshooting, repair, replacement and rebuilding of mechanic equipment and systems
Must successfully complete training and attain/retain certifications applicable to assigned job
Knowledge of mechanical, hydraulic, and pneumatic systems
Ability to read mechanical drawings
Knowledge and skill in the use of electronic tools, equipment, and the measurements necessary to meet established standards
Some computer skills

PREFERRED QUALIFICATIONS:

Completion of technical school or apprenticeship program
Experience in the maintenance of railroad equipment

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The hourly rate is $$39.86 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Machinist Journeymen - 90279532 - Rensselaer, NY (Rensselaer, NY, US, 12144)

Your success is a train ride away!

Are you ready to join our team?

JOB SUMMARY
Responsible for inspection, testing and maintenance of locomotives and rolling stock equipment in accordance with FRA and Amtrak standards and guidelines.

ESSENTIAL FUNCTIONS

Performs inspection, testing and maintenance repair of locomotive diesel engines, components and running gear in accordance with 49CFR regulations and Amtrak standards and guidelines
Responsible for mechanical repairs to drive systems, wheels/wheel sets (trucks), suspension and other components of the propulsion system
Diagnose, test, repair of air systems, and air brake equipment
Preventative maintenance of locomotives; move Locomotives
Operates lifting/hoisting equipment; Knowledge of internal combustion engines (diesel theory)
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Calibrates pressure switches and valves in compliance with 49CFR and Amtrak established standards
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job

MINIMUM QUALIFICATIONS

High school diploma or GED
Completion of technical school or apprenticeship program preferred.
Experience in troubleshooting, repair, replacement or rebuilding mechanical equipment and systems
Experience in the maintenance of railroad equipment preferred
Must have visual acuity and hearing capability to perform the essential functions of the job unless other vision or hearing standards are required by law.
Must have ability to distinguish and separate sounds around machinery and tools
Must be able to work safely around loose materials, uneven surfaces and metal plates and equipment
Must be able to lift, carry, push or pull loads in accordance with all applicable safety rules
Ability to read, write and communicate proficiently

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT

Knowledge of mechanical, hydraulic, and pneumatic systems
Ability to read mechanical drawings
Knowledge and skill in the use of electrical tools, equipment and the measurements necessary to meet established standards
Some computer skills
Prefer welding and cutting experience
Required to wear safety apparel and equipment when necessary
Shop, field, train or yard locations with moderate to high noise level, lighting of various degrees, floors of carpet/metal and various heat/cold conditions and inclement weather
Will frequently be required to bend, stoop, stand and climb in performing daily tasks and activities

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Benefits Analyst - 90294975 - Wilmington (Wilmington, DE, US, 19801)

Your success is a train ride away!

Are you ready to join our team?

This position is open to the following locations: Philadelphia, PA; Wilmington, DE; Washington, DC,

SUMMARY OF DUTIES:

The Lead, Benefits (Wealth) plays a key role within Amtrak’s benefits team, focusing on the design, development, and execution of retirement and financial wellbeing programs. This role leads initiatives related to retirement administration processes, policies, systems, and practices, including defined benefit and defined contribution plans. The Lead is responsible for managing vendor relationships, ensuring service level expectations are met, and guiding account management teams. This position also serves as the primary liaison for benefit plan audits, working closely with auditors to ensure compliance with plan documents and regulatory standards.

A core focus of this role is driving continuous process improvement across retirement and financial benefit operations. The Lead leverages deep knowledge of systems and integrations to identify inefficiencies, recommend enhancements, and implement solutions that streamline workflows, improve data accuracy, and elevate the employee experience.

Additionally, the Lead conducts strategic and operational analysis, supports business process improvements, and drives resolution of wealth-related issues. This role contributes to the development of innovative benefit strategies that empower employees to protect, build, and grow their wealth—both in the short term and for long-term retirement planning.

ESSENTIAL FUNCTIONS:

Leads execution of daily operations including funding, escalations, and process improvements by leveraging systems knowledge and integration capabilities to boost operational efficiency.
Proactively tracks and evaluates changes in benefits legislation, advising leadership on implications and ensuring retirement programs remain compliant and strategically aligned with evolving regulations.
Manages vendor partnerships to ensure delivery of high-quality services, optimal performance, and full utilization of provider expertise to enhance employee outcomes.
Acts as the primary contact for retirement plan audits, ensuring timely coordination, accurate documentation, and adherence to all plan and regulatory requirements.
Partners with internal teams and external vendors to craft and deliver clear, engaging communications that drive employee understanding and program engagement.

MINIMUM QUALIFICATIONS:

College degree preferably in business, human resources, mathematics or accounting
Experienced at employing strategies related to protection, growth of short-term and long-term wealth needs of our population understands utilization and plan analysis methodologies
Excellent oral, written communication and presentation skills.
Strong technical skills in payroll system and data analysis.
Collaboration and teamwork skills
Able to work effectively in a changing environment

PREFERRED QUALIFICATIONS:

Minimum 6+ years of experience with company sponsored retirement and financial wellbeing programs
Experienced at employing strategies related to protection and growth of short-term and long-term wealth.
Experienced with project management and/or vendor implementations.
Firm understanding of utilization and plan analysis methodologies.
Progress towards CEBS designation desired

WORK ENVIRONMENT:

Physical Demands:

Frequently performs tasks that require sitting for extended periods of time.
Occasionally performs tasks that require standing and/or walking for extended periods of time
Constantly or frequently uses a computer keyboard and monitor to perform a variety of tasks, e.g., create and review documents, analyze information, e-mail, etc.

Mental Demands:

Frequently learns new knowledge, skills, and tasks, both complex and simple, in order to maintain effectiveness in position.
Frequently resolves problems, with conflicting priorities, in cognitively demanding situations.Working Conditions:
Constantly works long hours as required; works extended hours and is required to be on call and available on an emergency basis.
Constantly works in a fast-paced environment with frequently changing priorities
Constantly communicates, comprehends and responds to verbal statements and
instructions, both orally and in writing.

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

The salary/hourly range is $94,300-$122,256, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164775

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Electrician Journeyman - 90393781 - Miami, FL (Miami, FL, US, 33147)

Your success is a train ride away!

Are you ready to join our team?

ESSENTIAL FUNCTIONS:

Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines
Utilizes a variety of test equipment, PC, and graphic information to diagnose malfunctions, troubleshoot and qualify components and circuits to determine corrective actions and causes of equipment failures
Repairs and/or replaces doors, electronics, signs, pantographs, and HVAC systems
Installs components such as motors, generators, switches, relays, batteries, and transformers
Performs approved electrical modifications and repairs or replaces components, as necessary
Troubleshoots equipment to determine corrective actions and causes of equipment failures
Maintains proper care and use of materials, test equipment, machines and hand tools normally associated with assigned job
Works on electrical systems and components with AC and DC voltage

MINIMUM QUALIFICATIONS:

HVAC experience
High School Diploma or GED
Experience in electrical repairs, and testing advanced electrical/electronic systems and reading, drafting, and interpreting circuit diagrams, schematics, and mechanical drawings
Experience in both A/C and D/C electrical systems
Must successfully complete training and attain/retain certifications applicable to assigned job
Knowledge of mechanical and electrical systems
Ability to troubleshoot using schematics and multimeters
Knowledge and skill in the use of electrical tools, equipment, and the measurements necessary to meet established standards
Some computer skills

PREFERRED QUALIFICATIONS & WORK ENVIRONMENT:

Experience in the maintenance of railroad equipment
Completion of technical school or apprenticeship program

COMMUNICATION AND INTERPERSONAL SKILLS:
Must have excellent verbal and written communication skills

The hourly rate is $39.86 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Project Controls Specialist - Cost - 90351908 - Chicago (Chicago, IL, US, 60606)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Lead Project Controls Specialist - Cost, plans, manages, and executes cost engineering and control activities for capital construction projects or portfolios. Under general direction from the Sr. Project Controls Manager and Project Management team, the Lead Cost Engineer performs analysis of cost performance; develops estimates; creates and manages budgets; and liaises frequently with Amtrak’s Capital Finance Team. Lead Cost Engineer supports attainment of department or project-specific goals and outcomes through delivery of project control services, ensuring close alignment between project control staff and project management team(s). Works with project teams on regular reporting of project financial performance.

ESSENTIAL FUNCTIONS:

Serve as Lead Project Controls Specialist - Cost for a complex project, program, or portfolio, responsible for analyzing, developing, maintaining, controlling and reporting project design and construction cost budget, forecasts and expenditures. These forecasts include analyses of project cash flow, commitment plans, and funding in accordance with grant and funding contribution agreements.
Assist in development of annual operating plan, including working closely with project managers to estimate costs for upcoming fiscal year as well as out years. Work with Capital Finance to refine plan as necessary. Oversee administration of department budget, including managing off cycle reprogramming requests for new or adjusted funding on projects and preparation and/or approval of purchase requisitions.
Perform monthly analysis and report cost performance, develops “bottom-up” forecasts quarterly to evaluate performance against Total Life of Project Cost and Schedule. Provide detailed analysis to project team to improve project performance and forecasting as well as to Capital Finance team to support corporate reporting and grants management.
Review and vet invoices, receipts them into Amtrak’s Ariba-on-Demand system and develop monthly accruals. Liaise with Finance on journal entries and corrections.
Assure compliance with department and enterprise practices on project budgeting, forecasting, change management, scheduling, cost controlling and related project-specific requirements. Support maintenance of department policies and procedures on project cost control, cost breakdown structures, cost control tools and techniques, risk management, contingency determination, management and draw-down, and earned value management. Incorporate current best practices used in the construction and transportation industries.
Work with Project Management team to develop and submit Change Requests to adjust the fiscal plan or annual AOP.

MINIMUM QUALIFICATIONS:

A combination of education and experience that provides the required knowledge, skills and abilities to perform the essential functions of the position. Education: Bachelor's Degree in Project Management, Construction Management, Engineering, Science, Business, or a related field. Required education may be substituted for additional relevant experience in excess of the minimum requirements outlined below, on a two-for-one year basis. Required specialized experience in area of assignment:

Experience leading both cost and schedule controls for capital construction projects, programs, and/or portfolios.
Excellent oral and written communication skills.
Knowledge of principles and practices of construction project management through all phases of the construction project lifecycle
Familiarity with tools, techniques, and procedures related to project schedule management, control and forecasting in large and/or complex capital construction projects
Knowledge of project risk management principles, practices, standards and methods, including understanding of schedule risk analysis and Monte Carlo method.
Ability to implement construction project performance metrics, performance analysis, dashboards and progress reports.
Understanding of project financial reporting, forecasting, analysis and monitoring capital project / program / portfolio funding and/or budget.
Ability to clearly organize and present project portfolio reports and other related portfolio technical information
Ability to research, analyze and evaluate performance gaps
Advanced Excel user skills
Intermediate to advanced PowerPoint skills
Excellent written and oral communication skill to communicate complex information clearly and concisely
Ability to work diplomatically across teams with varying objectives
Strong focus on collaboration, team building, and customer service

PREFERRED QUALIFICATIONS:

Six (6) years experience in construction project cost management and project controls.
Capital construction controls experience in the rail industry, oil and gas, energy, or pharmaceutical industry.
One or more of the following certifications / credentials:
- Oracle Primavera P6 certification
- PSP, CEP, EVP, or CCP (AACE)
Experience with data analysis, preferably with Excel and PowerBI

WORK ENVIRONMENT:

Environmental Conditions:
4 days a week in office + potential flexibility; exposure to computer screens.
Physical Conditions:
May require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.
Travel: up to 25%

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164646

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Passenger Conductor Trainee - 90360288 - Little Rock, AR (Little Rock, AR, US, 72201)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Works a variety of hours within a 24/7 transportation environment
Assists the Conductor in the safe movement of trains by adhering to applicable operating rules/practices
Assists the Conductor in the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards
Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs
Ensures safety of passengers and crew by adhering to safety rules
Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service
Works in either a passenger or non-passenger operation (including yard duty and work trains)
Secures movement orders and ensures clear understanding by operating crew
Ensures pre-determined service requests are understood and carried out
Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures
Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables
Safely rides the side of train equipment, getting on and off equipment, as required
Assists the Conductor in submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects
Assists in boarding and detraining of passengers, baggage, express shipments, and mail
Makes customer service announcements
Provides information about train service to include passenger connections
Makes special arrangements in case of service failure
Ensures each passenger has the proper fare
Ensures safe and orderly passenger conduct
Must demonstrate an understanding of what makes up the elements of quality customer service
Must be able to interact and communicate professionally with passengers and co-workers under all types of circumstances
Must demonstrate a demeanor and well-groomed appearance that conveys to passengers a sense of competence and complete professionalism
Must understand and totally comply with Amtrak’s Uniform & Grooming Standards when engaged in performing passenger service

Learn more about the day in the life of a Conductor at Amtrak by watching this video: https://www.youtube.com/watch?v=n1clZI-RZGc..

MINIMUM QUALIFICATIONS:

Some work experience exhibiting responsibility, initiative, and other leadership characteristics
High School Diploma or GED Required
Satisfactory attendance and safe work record
Must have a current, valid driver’s license
Must have a good safety record and prior satisfactory job performance
Must have either 2 years of full-time verifiable work history OR 2 years of full-time verifiable college work OR a combination of the two, equating a total of 2 years
Must live within 2 hours of Crew Base

PREFERRED QUALIFICATIONS:

Some leadership/supervisory experience
Some experience in a customer service role that includes cash handling, as well as a work history demonstrating the ability to adapt to variable work hours
Some mechanical experience/knowledge

Applicants for the position of Assistant Passenger Conductor must be willing and able to:

Work in all types of weather conditions including extreme heat, cold, snow, and rain
Perform duties in an environment requiring physical agility in order to easily get off/on train equipment, manipulate self between cars, bend, reach, stoop, easily and safely ride the side of trains and lift a variety of equipment
Report for work on short notice and work weekends and holidays
Successfully complete a pre-employment medical examination and drug screening
Submit to and pass periodic medical examinations as well as random drug and alcohol screenings

If selected, the incumbent will be required to successfully complete a seven- to eight-week training course including classroom instruction and fieldwork followed by extensive qualifying and on the job training associated with the assigned Crew Base.

Applicants for this position will be expected to lift 50lbs and meet the criteria for vision, color vision, and hearing set forth by the Federal Railroad Administration (FRA) in 49 CFR 242.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Part-Time Train Attendant - 90342810 - Charlotte, NC (Charlotte, North Carolina, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
This position is responsible for ensuring a safe, comfortable and pleasant journey to our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen and keep the restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.

This position is Part-Time.

ESSENTIAL FUNCTIONS:

This position will be responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient and professional manner.
Must load/unload supplies and maintain an inventory of supplies.
Must be available to work flexible schedules that include weekends and holidays.

MINIMUM QUALIFICATIONS:

Food and beverage handling experience.
Cash handling and customer contact experience.
Experience in housekeeping.
Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
Successfully complete a customer service aptitude testing instrument.
Successfully complete drug screening and pre-employment medical exam.
Must be able to lift heavy items.
Must be able to work while standing for long periods of time.
Must be able to work a variety of hours and days off, including up to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must wear company-provided uniform, comply with company grooming policies.
High School diploma or GED required

PREFERRED QUALIFICATIONS:

Some college, food service industry or transportation-related training.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

The hourly rate is $21.00. After training, the hourly rate is $26.69 - $35.58 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401k retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164710
Posting Location(s):North Carolina Work Arrangement:06-Onsite 4/5 Days
Job Family/Function:Customer Service
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr. Director, Benefits - 90303624 - Wilmington (Wilmington, DE, US, 19801)

Your success is a train ride away!

Are you ready to join our team?

This position is open to the following locations: Philadelphia, PA; Wilmington, DE; Washington, DC, Chicago, IL, Boston, MA, New York, NY, Los Angeles, CA

SUMMARY OF DUTIES:

The Sr Director, Benefits is responsible for overseeing the performance and operation of Amtrak’s benefit programs which are vital components of Amtrak’s Total Rewards strategy. Amtrak’s benefit programs include eligibility & enrollment, executive rewards, health & welfare, retirement and financial, leave and paid time off policies, reimbursement policies (education, adoption, surrogacy, pass rider…), accounts (commuter, dependent care, healthcare), and voluntary
benefits and discount programs. This position is a senior advisor to the benefits staff and leads major benefits projects. Partners with leaders of Finance, Legal, EAP/PIER/Wellbeing, Compensation, and Labor Relations, and Union Representatives (JMAC)..

ESSENTIAL FUNCTIONS:

• Evaluates current plan designs and recommends strategies and/or alternatives that will effectively manage costs while attracting and retaining talent.
• Manages benefits team. Utilizes team expertise and develops team members.
• Provides expert consultation on program design and cost containment strategies; proposes new benefit plan options and/or new program designs.
• Oversee benefit administration processes and determine ways for improvement
• Partners with Finance to analyze employee benefits cost trends and drivers; prepares management reports and recommends solutions.
• Works with external benefits consultants, trade groups, and union representatives (JMAC) to evaluate and cost potential changes to Amtrak’s benefits plans.
• Stays abreast of changes to new benefits legislation; assesses impact on benefit plans and advises management accordingly.
• Manages benefits vendors to ensure all services described in the contracts are provided in full, service delivery levels are exceeded, and vendor expertise is leveraged.
• Works closely with Procurement Department in benefit solicitation process which includes developing RFPs, evaluating proposals from vendors, and implementing new vendors when necessary.
• Manages all benefit communication material including open enrollment and new hire guides, and Summary Plan Descriptions
• Works closely with Labor Relations to ensure benefit provisions in labor contracts are administered correctly.
• Handles day to day escalated complex employee benefit issues.
• Benchmark benefit programs

MINIMUM QUALIFICATIONS:

Bachelors degree and/or combination of relevant benefits experience in health and welfare, retirement plans, and physical & financial wellbeing
Experienced at employing health care cost containment strategies; understands utilization and plan analysis methodologies
Excellent oral, written communication and presentation skills.
Collaboration and teamwork skills
Able to work effectively in a changing environment
Able to create partnerships with key stakeholders

PREFERRED QUALIFICATIONS:

Minimum of 11 years benefits experience in health and welfare, retirement plans, and physical & financial wellbeing
CEBS, SHRM, MBA, Masters in HR, and/or Actuarial Certifications
Related Experience with SAP (or other HRIS systems) and Benefits Data Warehouses

WORK ENVIRONMENT:

Physical Demands:
• Constantly or frequently uses a computer keyboard and monitor to perform a variety of tasks,e.g., create and review documents, analyze information, e-mail, etc.
• Frequently performs tasks that require sitting for extended periods of time.
• Occasionally performs tasks that require standing and/or walking for extended periods of time.
Mental Demands:
• Constantly communicates, comprehends and responds to verbal statements and
instructions, both orally and in writing.
• Frequently learns new knowledge, skills, and tasks, both complex and simple, in order to maintain effectiveness in position.
• Frequently resolves problems, with conflicting priorities, in cognitively demanding situations.
Working Conditions:
• Constantly works long hours as required; works extended hours and is required to be on call and available on an emergency basis.
• Constantly works in a fast-paced environment with frequently changing priorities.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164723

Work Arrangement: Onsite Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Train Attendant - Los Angeles, CA (Los Angeles, California, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
This position is responsible for ensuring a safe, comfortable, and pleasant journey to our coach and sleeping car passengers. The Train Attendant can work either coach or sleeping cars. Coach Attendants will be required to keep assigned coaches clean for the duration of the trip, including maintenance of all restrooms. Sleeping Car Attendants will be required to offer passengers all first-class amenities, make beds, change linen, and keep the restroom and shower area clean and sanitary for the duration of the trip. Must be willing to give special assistance to elderly and disabled passengers who are boarding and detraining. Will be responsible for assisting passengers who are boarding/detraining, including assistance with baggage. Must load/unload supplies and maintain an inventory of supplies.

This is a full-time travelling position onboard the train. Train Attendants should expect to be away from home 4-8 days at a time.

Upon hire and until the employee has enough seniority to hold a regular schedule, the Train Attendant will work on the Extraboard. That means they are on-call, and schedules and hours will vary from week-to-week. They are guaranteed full-time pay, but will be expected to cover planned and unplanned time off in the absence of other team members.

ESSENTIAL FUNCTIONS:

This position will be responsible for performing dining car service and side work as directed by the Lead Service Attendant by providing a quality dining car experience for passengers in a safe, efficient, and professional manner.
Must load/unload supplies and maintain an inventory of supplies.
Must be available to work flexible schedules that include weekends and holidays.

MINIMUM QUALIFICATIONS:

Food and beverage handling experience.
Cash handling and customer contact experience.

Experience in housekeeping.

Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
Successfully complete a customer service aptitude testing instrument.
Successfully complete drug screening and pre-employment medical exam.
Must be able to lift heavy items.
Must be able to work while standing for long periods of time.
Must be able to work a variety of hours and days off, including up to eight days away from home crew base.
Demonstrate a friendly, outgoing, and courteous disposition.
Must wear company-provided uniform, comply with company grooming policies.
Must have a High School Diploma or GED.

PREFERRED QUALIFICATIONS & WORK ENVIORNMENT:

Some college, food service industry or transportation-related training.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

The hourly rate is $21.00 during training. Once the employee begins working on board, the hourly rate is $26.69-$35.58 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:164771
Posting Location(s):California
Relocation Offered:No
Travel Requirements:Up to 100%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Sourcing Specialist - 90388306 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

This individual-contributor position requires technical knowledge in end-to-end strategic sourcing concepts and activities including conducting spend analytics, market analysis, demand analysis, RFx, contract negotiation and implementation, contract management, and ongoing strategic supplier management. The categories may include but are not limited to: direct procurement for construction, engineering, material & equipment for capital and operations projects. This position is accountable for cost-effective life-cycle management of critical or strategic commercial categories or groups of categories and associated subcontracting. Responsible for managing key commercial relationships; seeking out qualified supplier firms, performing subcontractor qualifications; negotiations, award and administration of engineering or construction contracts within the appropriate ERP and related systems. Must be able to negotiate contract terms and conditions and understand technical scopes of work in detail. This position applies knowledge of the ERP system; Integrates Federal and other applicable Procurement Regulations; Negotiates complex terms and conditions; and identifies potential risks with assigned Purchase Orders or Contracts and independently seeks guidance from management-level Procurement personnel or the Law Department. This position is responsible to analyze commercial data to identify target categories and recommend opportunities for strategic development. Position shall report into a Director, as assigned. Hiring office is Philadelphia Amtrak office or other Amtrak offices as advised during the recruitment process, office reporting will begin as remote with foreseeable change to hybrid or full time in-person.

ESSENTIAL FUNCTIONS:
• Provides purchasing services for Amtrak business units, including solicitation, negotiation of contract pricing, contractual terms and conditions of purchase, performing cost or price analyses, development of sources of supply, and the ongoing management of strategic suppliers.
• Facilitates and implements the Procurement lifecycle; including but not limited to: pre-award activities & post award administration, including chairing pre-bid and category kickoff meetings, risk analysis, negotiating terms and conditions, payment terms, liquidated damages and incentive fees. Perform post-award cost analysis, evaluations, change and claim management as well as contract closeout.
• Negotiates procurement contracts involving variable costs and non-standard terms and conditions. Prepares and administers contracts that are financially and legally sound -- ensuring enforcement of contractual requirements and Amtrak’s policies and procedures in concert with Federal Procurement Regulations and/or the Uniform Commercial Code, as applicable.
• Partners with other Procurement and Logistics functions including Planning, Procurement, Business Improvement, and Material Control. Work closely with departmental peers across functional areas to build procurement influence.
• Serves as an interface to business units and management for the sourcing function and responsible for managing procurement projects assigned. Assists business units in finalizing Statements of Work, as necessary.
• Interacts with internal and external customers, providing a high level of collaboration; assists and supports business units from a commercial perspective.
• Recruits, maintains, and manages suppliers with focus on total cost improvements while maintaining the highest code of ethics and conduct.

MINIMUM QUALIFICATIONS:
• BS in Business Administration or related field
• Must possess knowledge of strategic sourcing concepts, procure-to-pay processes, types of procurement contracts, commodity pricing, market trends, quality standards, sources of supply (including minority firms), negotiation techniques, value analysis and other cost savings methods.
• Experience in purchasing materials or related fields. Experience in procuring construction services is a plus.
• Proven track record of improving business processes and delivering measurable results.
• Effectively works under a matrix management structure.
• Ability to analyze strategic options and their direct potentials and indirect impact on the organization.
• Experience and ability to work with senior level management in supply chain, inventory management, and procurement program problem resolution. Proven ability to influence. Must be able to work and communicate effectively in writing and verbally with all levels of the company and suppliers.
• Prior satisfactory job performance.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
• Expertise in business acumen, financial and analytical acumen, written and verbal communication, presentation skills, and implementation and execution. Ability to work in a fast-paced environment with frequently changing priorities.
• Expertise in ERP system and Procure-to-Pay processes.
• Written and verbal communication skills sufficient to prepare, negotiate and review contracts, bids, proposals and vendor agreements for legal terms/conditions and acceptability of items to specifications. Able to identify risks in contractual terms, perform risk analysis, evaluate all levers that can be utilized in negotiation, and present recommendations with pros and cons for the consideration of management and the Law Department.
• Embraces learning new tasks, both complex and simple, to maintain effectiveness in this position. Self-starter with good analytical skills and common sense to problem solving.
• Demonstrate ability to learn new tasks in order to maintain effectiveness in position.
• Must be detailed oriented and disciplined to ensure project completion and effective follow-through.
• Results-oriented and metrics driven.
• Excellent interpersonal skills.
• Strong expertise in business acumen, financial and analytical acumen, written and verbal communication, presentation skills, and implementation and execution.
• Must be very proficient and efficient in the use of the Microsoft suite of tools including Outlook, Word, Excel, and PowerPoint, and ERP systems such as Ariba and SAP.
• Self-starter with good analytical skills and common sense to problem solving.
• Demonstrate ability to learn new tasks, both complex and simple in order to maintain effectiveness in position.

PREFERRED QUALIFICATIONS:
• BS in Business Administration or related field plus 3+ years of relevant experience
• Professional procurement certification such as a Certified Purchasing Manager (CPM), Certified Public Purchasing Buyer (CCPB), Certified Public Purchasing Officer (CPPO) or other certifications equivalent to Certified Purchasing Manager (CPM)
• Experience in procuring services such as, construction, consulting, engineering, facilities management, and logistics; market expertise and supplier management skills.
• Project Management experience.
• Experience in SAP/Ariba.

WORK ENVIRONMENT:
Physical Demands:
• Constantly or frequently uses a computer keyboard, monitor and mouse to perform a variety of tasks.
• Constantly or frequently sits, stands, walks, and may lift, carry, push, or pull objects of various weights; may reach, kneel, crouch, bend, or twist in order to in order to perform administrative tasks (e.g., filing, retrieving materials from desks and bookcases, moving around an office setting).

Mental Demands:
• Constantly communicates, comprehends, and responds to verbal statements and instructions, both orally and in writing. • Frequently acquires new knowledge, skills, and tasks, both complex and simple, in order to maintain effectiveness in position.
• Frequently resolves problems with conflicting priorities in cognitively demanding situations.
• Frequently reads and analyzes hard copy and or computer screen material and writes reports as appropriate.
• Conducts in person and/or telephone dialogues as appropriate in order to manage and conduct the flow of work.

Working Conditions:
• Constantly works in a fast-paced, time sensitive environment with frequently changing priorities.
• Frequently handles multiple projects simultaneously.
• Subject to travel throughout and outside the region as required (e.g., via airplane, train, automobile).
• Works daily in the SAP and integrated Ariba system.

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

Requisition ID:164724

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Mgr Loyalty Program Operations - 90389215 - Washington (Washington, DC, US, 20001)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
The Manager, Loyalty Operations oversees the day-to-day operations of Amtrak’s loyalty and rewards. Their primary goal is to ensure that the program runs smoothly, is effectively executed, and drives customer engagement and lifetime value. This role involves collaborating with cross-functional teams, analyzing data, optimizing program performance, and ensuring customer satisfaction.

This role requires a combination of strategic thinking, operational expertise, and customer-centric focus to drive loyalty initiatives that foster business growth. This includes managing loyalty technologies, streamlining processes, designing loyalty products, reporting and analyzing loyalty performance to drive conversions and enhance customer experience.

This position reports to Director, Loyalty Strategy and Operations.

ESSENTIAL FUNCTIONS:

Loyalty Program Operations:

Oversee the execution and delivery of Amtrak Guest Rewards loyalty program, ensuring alignment with company goals and customer expectations.
Support AVP and Director in executing loyalty evolution initiatives.
Lead loyalty program economics reporting and analysis, supporting product design and financial impact modeling for point pricing and redemption opportunities.
Manage relationships with third-party vendors, partners, and service providers involved in the loyalty program to ensure successful delivery of loyalty program promises to members.
Ensure maintenance of accurate data flow diagrams as program evolves.
Manage and improve program processes to ensure efficiency and accuracy in member enrollment, point accrual, redemption, and overall program functionality throughout the customer lifecycle.
Strengthen operational engagement by communicating loyalty value proposition and integration across the organization with strong digital and technology partnerships.
Oversee the budget for the loyalty program, ensuring cost-effective solutions while maximizing program value. Includes monthly forecast submissions and invoice reconciliation.
Manage program performance reporting; develop learning agenda and testing culture for loyalty program and offers, seeking to understand performance nuances.

Customer Experience:

Ensure a high level of customer satisfaction by troubleshooting issues, addressing concerns, and enhancing benefit delivery within the loyalty program.
Ensure the loyalty program adheres to all legal, regulatory, and internal company policies.

Cross-Functional Collaboration:

Support the entire loyalty portfolio and teams from strategic development through execution
Work with brand marketing, customer service, digital technology, and other teams to ensure the loyalty program is integrated seamlessly across all channels and platforms.
Work with Finance to ensure the loyalty program economic model functions as projected.
Facilitate conversations between internal and external teams to solve issues, implement fixes, and discuss enhancements.

MINIMUM QUALIFICATIONS:
• Bachelor’s degree in Marketing, Business Administration, Mathmatics, Economics, or a related field (advanced degree a plus).
• Experience in travel, hospitality, transportation, loyalty, or program management.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Strong experience in loyalty program management or related fields (e.g., program operations management, technical program management).
Knowledge of loyalty platforms, enterprise databases, and data flows.
Strong capacity for program management, including governance and reporting process design, risk escalation/resolution, and product enhancements.
Deep experience with loyalty metrics; capable of driving strategic points-based initiatives and managing change.
Able to translate and communicate technical details clearly to business stakeholders.
Experience with customer segmentation and customer data analysis. Ability to leverage customer data and market trends to identify opportunities for loyalty program improvements and new initatives.
Strong project management skills to oversee the implementation of loyalty initatives and ensure they are executed on time and within budget.
Ability to write comprehensive business requirements.
Ability to facilitate conversations between internal and external teams to solve issues and implement fixes.
A customer-centric approach with a focus on delivering exceptional service and building long-term customer relationships.
Experience in leading and motivating cross-functional teams to achieve loyalty objectives and drive customer engagement.
Ability to inspire and motivate team members, recognizing their contributions and empowering them to take ownership of their work.
Self-starter who initiates actions and follows up to get results.

PREFERRED QUALIFICATIONS:

7 years of relevant experience required
Experience with loyalty programs.
Strong familiarity with enterprise technology concepts and practices.
Track record of success in developing loyalty products that drive financial impact.
Travel, or Hospitality, or Loyalty program experience.

WORK ENVIRONMENT:

Frequently works in a dynamic, fast-paced environment that requires the individual to simultaneously manage several tasks, while paying attention to detail.
This is a typical office environment position
Ability to travel for business up to 10%

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

The salary/hourly range is $113,200-$146,664. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164786

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Mgr Loyalty Program Design - 90389219 - Washington (Washington, DC, US, 20001)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Manager, Loyalty Program will lead the build, launch, activation and ongoing management of the Amtrak Guest Rewards loyalty program and member engagement framework in order to increase value creation and deliver lifetime customer value.

The Manager, Loyalty Program will support the evolution of our Amtrak Guest Rewards program through aligning with customer preferences. This role will create opportunities for customers to enjoy personalized experiences and tailored rewards that make every interaction with Amtrak more meaningful. This is a pivotal role that will work cross functionally to support program design, customer enrollment, member activation and analytics. The Manager, Loyalty Program will take a data and insight driven approach to program development that results in incremental growth. This position reports to Director, Loyalty Strategy and Operations.

ESSENTIAL FUNCTIONS:

Loyalty Program Design

Support the overarching loyalty vision to strengthen customer lifecycle
Develop strategies to grow and strengthen the Amtrak Guest Rewards program structure, roadmap and benefits,
Maintain a deep awareness of successful loyalty and rewards programs in other industries, applying best practices to enhance our approach.

Customer Enrollment and Member Engagement

Build and activate personalized acquisition and engagement offers in line with core audience segments
Increase the relevance of loyalty levers to appeal to the needs and preferences of consumers in markets across multiple customer segments and service lines
Build personalized omnichannel journey flows that strengthen engagement of the loyalty member base
Be the voice of the loyalty member and strengthen the customer loyalty culture across all departments through providing actionable recommendations and ongoing feedback

Loyalty Analytics

Leverage loyalty measurement framework, customer insights, and market research to identify opportunities that strengthen customer engagement, drive acquisition, and deliver personalized experience
Measure impact and analyze weekly, monthly reports in support of key performance indicators

Cross Functional Leadership

Strong collaboration with digital technology and operations to outline customer experience requirements and ensure a seamless integrated experience
Develops and maintains strong relationships with key stakeholders across the business

MINIMUM QUALIFICATIONS

Experience in travel, hospitality, brand marketing, loyalty marketing or CRM
Bachelor’s degree in Marketing, Business Administration, or a related field (advanced degree a plus).

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

Ability to inspire and motivate team members, recognizing their contributions and strong ownership of their work.
Support the execution of a comprehensive, long-term loyalty strategy to strengthen customer experience across the entire journey from acquisition to onboarding to engagement, and retention.
Experience with loyalty metrics; capable of driving strategic initiatives and managing change
Able to translate and communicate technical details clearly to business stakeholders.
Self-starter who initiates actions and follows up to get results.
Ability to analyze customer data and market trends to identify opportunities for loyalty program improvements and new initiatives.
Experience in implementing strategic marketing plans that align with business goals and enhance customer loyalty.
Excellent verbal and written communication skills to effectively collaborate with internal teams and communicate with customers.
Strong project management skills to oversee the implementation of loyalty programs and ensure they are executed on time and within budget.
A customer-centric approach with a focus on delivering exceptional service and building long-term customer relationships.
Experience in leading and motivating cross-functional teams to achieve marketing objectives and drive customer engagement

PREFERRED QUALIFICATIONS:

7+ years of relevant experience required.
Experience with loyalty programs or customer relationship management (CRM).
Previous data analysis or analytics experience or education.
Strong familiarity with enterprise technology concepts and loyalty practices.
Familiarity with martech applications such as SFMC (Salesforce marketing cloud) and AEM (Adobe Experience Manager) and designing and implementing personalized campaigns.

WORK ENVIRONMENT:

Frequently works in a dynamic, fast-paced environment that requires the individual to simultaneously manage several tasks, while paying attention to detail.
This is a typical office environment position
Ability to travel for business up to 10%

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

PAY TRANSPARENCY:

Requisition ID:164763

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Associate General Counsel - 90358542 - Washington (Washington, DC, US, 20001)

Your success is a train ride away!

Are you ready to join our team?

Work Location: This role can be based out of Philadelphia, PA or Washington, DC (4-days in office)

SUMMARY OF DUTIES:

Amtrak seeks a construction, public procurement, and general corporate lawyer with an emphasis on drafting and negotiating construction agreements, working through the entire life cycle of large-scale procurements (RFI, RFQ, RFP, bidder questions, award, and through NTP), and handling other corporate matters like infrastructure projects, engineering matters, real estate, and insurance. This attorney would provide legal support on large scale infrastructure and engineering projects, real-estate and development projects (which may include leasing, easements, P3 developments, other commercial developments), and general corporate matters (insurance and other general finance work supporting treasury operations). The successful candidate must become fully knowledgeable about applicable federal and state statutory and regulatory requirements, Amtrak’s capabilities and constraints, Amtrak’s grant agreements, and the needs, obligations, and constraints of Amtrak’s stakeholders including state and commuter partners. After an agreement is executed, the lawyer will provide legal services in the on-going administration of that agreement, including potential construction litigation, advice and counseling, forensic construction scheduling, award protests, contract administration, and claims resolution, which can stretch over several years.

ESSENTIAL FUNCTIONS:

• Provide legal counsel and guidance on complex construction and engineering projects, and have experience working with A/E (architect/engineering) and CM/PM (construction manager/project management) companies.
• Provide legal counsel and guidance on complex real estate and development matters.
• Provide legal counsel on insurance, finance, and treasury related matters.
• Handle special projects as assigned by Deputy General Counsel.
• Handle and coordinate with clients and other Amtrak lawyers a broad range of activities and functions to ensure effective operations and the achievement of organization objectives in accordance with policies.
• Identify potential legal issues related to business practices and policies and advise client/management.
• Review and interpret laws and regulations.
• Provides oversight and financial management of outside counsel in accordance with Law department guidelines.

MINIMUM QUALIFICATIONS:

• Juris Doctor from accredited law school and admission to and current good standing in a state.
• Relevant legal experience in providing legal advice and guidance on construction matters in a corporate, governmental, or law firm environment.
• Knowledge and experience in governmental contracting at the state or federal level.
• Demonstrated experience developing, implementing, and administering internal corporate programs.
• Demonstrated ability to apply legal and risk analysis to factual circumstances and exercise sound judgment.
• Demonstrated ability to both convey clear and accurate legal advice and be solution-oriented to assist clients in achieving business objectives.
• Demonstrated ability to apply and integrate organizational goals and objectives in work product and procedures.
• Demonstrated legal writing skill in describing key facts, analyzing legal issues and presenting advice clearly and succinctly.
• Experience demonstrating skill in budget development, analysis, and monitoring functional areas.
• Ability to manage a large work load of varying complexity efficiently and independently.
• Ability to provide strategic and day-to-day direction to colleagues at all levels, and ability to work genially and productively with such colleagues.
• Ability to develop and maintain relationships with people at all levels within and outside of the organization.
• Ability to communicate orally and in writing to people at all levels within and outside of the organization on potentially sensitive or highly charged issues sufficient to exchange information, work cooperatively, facilitate understanding, and persuade and influence others.
• Ability to respond to the priorities of business leaders and external customers, and experience in doing so.
• Ability to think, plan, organize and implement strategically and experience in doing so.
• Ability to draft memoranda setting forth legal advice and experience in doing so.
• Ability to conduct training for business leaders on matters relating to transactions as well as legal requirements of the company and experience in doing so.
• Ability to use common office software for developing and exchanging electronic correspondence (e.g., Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Zoom, OneDrive).

PREFERRED QUALIFICATIONS:

• At least 11+ years of professional legal relevant experience in providing legal advice and guidance on construction matters in a corporate, governmental, or law firm environment

• A general understanding of and experience with construction law, government contracts, real estate law, environmental law, utilities law, and general corporate law.
• Experience in evaluating and responding to governmental requests for proposals.
• Experience drafting, interpreting, and providing guidance on legislation.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $163,000-$211,140, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164521
Posting Location(s):Pennsylvania; District of Columbia; Maryland; Virginia

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Police Officer - Philadelphia/Wilmington (Philadelphia, Pennsylvania, US)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

COMPENSATION AND BENEFITS:

Annual: The starting rate of pay for this position is $67,897 (candidates who require police academy training) - 5 Year Lateral (First Year at 95%) with less than 1 year of break in service from previous Department is $88,946 - Top Step (100%) is $111,454.

ESSENTIAL FUNCTIONS:

Performs patrol duties on foot and in a police vehicle for prolonged periods of time.
Performs security and safety activities at incidents, including, but not limited to, derailments, floods, fires, hazardousmaterial incidents, special trains, and company functions involving railroad property and responsibility.
Responds to call for service and assistance, identifies hazards and takes proactive steps to resolve problems.
Arrests and detains offenders, conducts thorough preliminary and follow-up investigations to solve crimes andreduce criminal opportunities, conducts searches and seizures, and serves warrants.
Effectively deals with individuals under various circumstances to resolve disputes and neutralize hostilities, mediatesdisputes; assists individuals who are sick and need assistance, administers first aid when necessary.
Maintains proficiency and safely operates police equipment, including vehicles, computers, and weapons, including afirearm.
Communicates verbally in person and by radio; presents testimony and evidence in administrative, civil, and criminalproceedings; maintains open line of communications with law enforcement and criminal justice agencies, internaland external partners, as necessary or when directed.
Records information and prepares a variety of detailed reports with clearly organized thoughts and conclusions.
Reads, interprets, and applies federal, state, and local laws and regulations, railroad and department policies andprocedures.

MINIMUM QUALIFICATIONS:

High School Diploma or GED.
Must be 21 years of age.
Must be a United States citizen or meet the immigration requirements in the state where they will hold a railroadpolice officer commission.
Must possess a valid driver’s license at time of appointment.
Must be able to pass all components of the police application process, including: a physical agility test, an interview,a psychological examination and an in-depth background investigation and a job-related physical examination.
Ability to obtain a railroad police commission from state of primary assignment or applicant’s state of residence.

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164026
Posting Location(s):Pennsylvania
Job Family/Function:Safety & Security
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Regional Station Manager - 90394118 - Dallas (Dallas, TX, US, 75202)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Regional Station Mgr (I/II) is responsible for the management and oversight of station operations to include all aspects of station management such as, employees, customer service delivery, staffing, budgeting and financial accounting, safety, managing relationships with local, state, federal, partner agencies and host railroads and all station facilities. Position will also serve as support management for all stations in the CNW Territory group.

ESSENTIAL FUNCTIONS:

The position will report directly to the District Manager of Stations (II) for the territory.
Manage staffing and station operations to meet performance criteria set for by the Superintendent Customer Service, Assistant Superintendent and District Manager (II) related to labor and operating costs to revenue ration and other metrics.
Ensure station facilities meet corporate standards and interface with Service Delivery, Marketing and Engineering personally to accomplish appropriate project and program work.
Develop and manage processes related to passenger handling and entraining/detraining to ensure on-time performance of trains and customer satisfaction.
Ensure hiring, training, performance measurement, counseling and discipline are administered to employees at assigned stations in compliance with corporate standards and labor agreements.
Oversee and advocate for Amtrak on any joint station usage contracts with freight or private entities to ensure compliance with Amtrak Real Estate and Marketing & Business Development standards and goals.
Principal Customer Service Representative for station renovation designs, enhancements or corporate initiatives impacting service area.
Manage relationships with local, state and federal agencies, host railroad personnel, and interline and thruway bus services to support corporate goals and financial support and service delivery.
Manage facility maintenance directly in cooperation with engineering, property management and facilities.
Station / Facility audits to ensure revenue and customer service policy compliance.
Responsible for the development and implementation of the department safety plans with specific goals and objectives to reduce injuries.
Extensive computer skills with knowledge of spreadsheets, data base, presentations and word processing software related field
Prior satisfactory work experience and proven leadership skills
Must possess a working knowledge of applicable federal, state and local regulations and applicable Amtrak labor agreements pertaining to station employees and operations.
Must have knowledge of safety programs.
Must have strong organizational skills.
Able to monitor and document employee performance, evaluation and training.

MINIMUM QUALIFICATIONS:

Bachelor’s degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Significant experience with station operations, building maintenance, service delivery and passenger handling.
Experience overseeing multiple locations.

PREFERRED QUALIFICATIONS:

6 or more years relevant experience preferred.
Significant experience leading and managing others with different levels of expertise, exhibiting innovative leadership and management skills.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The target salary for the Regional Station Mgr I is $95,000 and $100,000 for the Regional Station Mgr II. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164794

Work Arrangement: Onsite Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Mgr Asset Mgmt - 90383648 - Philadelphia (Railroad Infrastructure) (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Sr Mgr Asset Management is responsible for development and implementation of business processes that achieve Amtrak’s infrastructure asset management goals, driving adoption of best practices for asset management and enabling IMCS to perform the right work at the right time, maximizing capital investment and delivering an efficient and reliable infrastructure to Amtrak’s customers.

Responsibilities include:

Coordinating the development of Asset Management capabilities across IMCS, converting the vision and policy into strategic actions to manage the associated risk.
Ensuring that the condition, associated risks, and future funding requirements for infrastructure assets are understood to form a key part of medium- and long-term financial planning for the organization.
Partnering with CAPD Engineering Services on the development and implementation of preventive maintenance and inspection regimes to inform work programs and provide asset data across the organization.
Coordinating with all Operations Support teams to provide accurate data to allow decision making and the strategic development of asset management systems and processes.

ESSENTIAL FUNCTIONS:

Lead and manage the delivery of railroad infrastructure reviews including the application of expert analysis and benchmarking to provide compelling and strongly evidenced asset management recommendations. This includes research, analysis and review of railroad infrastructure and asset related policy issues, identification of emerging issues, and development of evidence-based options to ensure Amtrak achieves a state of good repair for infrastructure and future asset risks are mitigated.
Build and maintain positive relationships with leadership and key stakeholders, facilitating their engagement in, and contribution to, the identification and development of infrastructure asset management policy and decision making.
Manage the interests of diverse stakeholders to develop sustainable infrastructure asset management policies, balancing changing, unpredictable, and competing interests and demands.
Lead and manage multi-functional/disciplinary personnel to develop and roll-out initiatives and/or supporting business processes that support asset management goals.
Provide high quality data and researched solutions to contribute to strategic long-term planning for asset management.
Develop condition assessment frameworks for infrastructure assets and methodologies for implementation of condition assessment frameworks to achieve a state of good repair.
Lead development of robust reporting and recommendations on infrastructure asset management to support decision-making at an executive level.
Manage development of the biennial Infrastructure Asset Line Plan and Northeast Corridor Asset Management Plan in accordance with 49 USC 24320 and 49 USC 24904.
Assimilate a wide array of asset data and best practice information to inform an infrastructure asset management strategy that prioritizes investment in the most critical areas impacting safety and operations. The strategy should include tools and systems solutions that reduce asset downtime, extend equipment life, and optimize system performance to reduce the overall cost of asset management.
Direct the IMCS Asset Management Strategy, EAM System, and EAM Support teams by communicating the vision for asset management, setting standards for development of asset management systems, and establishing quality standards.
Partner with Amtrak’s Digital Technology (DT) department to drive system development, implementation, adoption, and end user support of the EAM system for IMCS, continuously evaluating system performance, data streams, user experience, and reporting outputs to ensure IMCS progresses towards its goal of best-in-class asset management.
Manage IMCS interfaces with DT Systems Support and Mobile Support teams and external vendors, as appropriate, to ensure that external (to IMCS) resources are properly allocated to ensure the EAM system and interfaces function as required.

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Engineering (Industrial, Civil, Mechanical or Electrical), Business Administration, Organizational Management, or a related field OR equivalent combination of training, education and relevant experience may beconsidered in lieu of a degree.
Demonstrated ability to manage multiple projects in a fast-paced environment with minimal supervision.
Demonstrated ability to think and operate on both the strategic and tactical levels (i.e. develop short term solutions that complement and further longer-term goals.
Demonstrated ability to develop and maintain productive relationships using interpersonal and conflict resolution skills.
Demonstrated ability to synthesize disparate data and information, act decisively and influence others to support that decision.
Demonstrated ability to lead and manage organizational change.
Demonstrated ability to build rapport with all levels of the organization and to communicate effectively with department heads, managers, supervisors, and clerical staff.
Demonstrated ability to apply strong analytical skills, and oral and written communication skills.
Working knowledge of asset, work and maintenance management, best practices and processes.
Working knowledge of database design.

PREFERRED QUALIFICATIONS:

Master’s degree in Engineering, Business Administration, or Organizational Management or a related field
9+ years of relevant experience
Understanding of asset and work management systems, organizational and business processes.
Institute for Asset Management (IAM) Certification.
Working knowledge of ISO 55000, PAS 55, or other Asset Management standards.

WORK ENVRIORNMENT:

Daily management of asset management group.
Office and field work environment.
Travel 35%
Travel to other Amtrak offices and right-of-way sites that are not accessible by train travel

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $135,800 - $176,040. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163276
Posting Location(s):Pennsylvania

Work Arrangement:06-Onsite 4/5 Days
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

High Speed Rail Electrician Technician - 90035207 - Boston, MA (Boston, MA, US, 02118)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
The High Speed Rail Trainset Electrical Technician, with knowledge of electrical power, control, onboard passenger comfort systems and onboard safety systems is the troubleshooter and repair person working on Amtrak’s High Speed Trainsets. This individual is responsible for performing repair, maintenance, serving and inspection activities in accordance with HST Maintenance practices.

ESSENTIAL FUNCTIONS:

Perform required inspections, troubleshoot systems, monitor systems, and determine required corrective action
Train members of your craft and other Trainset mechanics in the operation and repair of systems and components to improve the skill level of all Trainset mechanics
Must have working knowledge of all electrical, hydraulic, and pneumatic systems and be able to make repairs to them based upon the training received
Work in a team environment, performing other work as required regardless of classification to the level of their ability
basic skills necessary to independently inspect, repair or replace components and troubleshot equipment to determine required corrective action and determine causes of failures on equipment which generally fall within the scope of their craft agreements

MINIMUM QUALIFICATIONS:

Successfully completed the required High Speed Rail Training Program
Must be able to lift items weighing up to 50lbs
High School Diploma or GED

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent written and oral communication skills

The hourly rate is $36.63 - $43.09 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Regional Station Manager - 90394120 - Milwaukee (Milwaukee, WI, US, 53203)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

ESSENTIAL FUNCTIONS:

The position will report directly to the District Manager of Stations (II) for the territory.
Manage staffing and station operations to meet performance criteria set for by the Superintendent Customer Service, Assistant Superintendent and District Manager (II) related to labor and operating costs to revenue ration and other metrics.
Ensure station facilities meet corporate standards and interface with Service Delivery, Marketing and Engineering personally to accomplish appropriate project and program work.
Develop and manage processes related to passenger handling and entraining/detraining to ensure on-time performance of trains and customer satisfaction.
Ensure hiring, training, performance measurement, counseling and discipline are administered to employees at assigned stations in compliance with corporate standards and labor agreements.
Oversee and advocate for Amtrak on any joint station usage contracts with freight or private entities to ensure compliance with Amtrak Real Estate and Marketing & Business Development standards and goals.
Principal Customer Service Representative for station renovation designs, enhancements or corporate initiatives impacting service area.
Manage relationships with local, state and federal agencies, host railroad personnel, and interline and thruway bus services to support corporate goals and financial support and service delivery.
Manage facility maintenance directly in cooperation with engineering, property management and facilities.
Station / Facility audits to ensure revenue and customer service policy compliance.
Responsible for the development and implementation of the department safety plans with specific goals and objectives to reduce injuries.
Extensive computer skills with knowledge of spreadsheets, data base, presentations and word processing software related field
Prior satisfactory work experience and proven leadership skills
Must possess a working knowledge of applicable federal, state and local regulations and applicable Amtrak labor agreements pertaining to station employees and operations.
Must have knowledge of safety programs.
Must have strong organizational skills.
Able to monitor and document employee performance, evaluation and training.

MINIMUM QUALIFICATIONS:

Bachelor’s degree required or equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
Significant experience with station operations, building maintenance, service delivery and passenger handling.
Experience overseeing multiple locations.

PREFERRED QUALIFICATIONS:

6 or more years relevant experience preferred.
Significant experience leading and managing others with different levels of expertise, exhibiting innovative leadership and management skills.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The target salary for the Regional Station Mgr I is $95,000 and the $100,000 for the Regional Station Mgr II. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:164801

Work Arrangement: onsite Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 50%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Software Engineer - (IBM Maximo) 90378391 - Wilmington- MAXIMO (Wilmington, DE, US, 19801)

Your success is a train ride away!

Are you ready to join our team?

Work Arrangement: Onsite out of PA, DC or Wilmington

JOB SUMMARY
The Lead Software Engineer (IBM Maximo) analyzes requirements, providing technical design, developing software, supporting testing and deployment. The Lead Software Engineer works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and in compliance with the organization’s architectural standards. Responsible for analyzing and bringing new technology trends in the industry to Amtrak. The role is also a point of escalation for operational support for assigned systems.

ESSENTIAL FUNCTIONS

Provides technical proficiency as part of a diverse team and provides consistent ownership for increasingly complex deliverables.
Works on projects that may span a broad range of systems. Requires expertise in multiple technical environments and possesses an increased level of business knowledge. Responsibilities include, but may not be limited to, the following:
Consults in the project planning process with customers, IT business analysts, architects, and team members.
Organizes and documents technical requirements. Creates technical design specifications and assists in sizing technical requirements.
Works with customers to develop and analyze application packages and tools and determine optimum functionality requirements to meet those needs.
Collaborates with enterprise architect and infrastructure to integrate applications and hardware.
Ensures that the design and application implementation meet security and QA standards.
Evaluates new application packages and tools.
Provides multiple recommendations for the solutions.
Evaluates existing applications and platform and provides recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.
Participates on teams that outline the process and scope out the improvements that can be realized through the application solution.
May lead the deployment of new modules, upgrades, and fixes.
Implements integration plans. Interfaces with testing teams to incorporate plans into integration testing process.
Defines, develops, or modifies software application modules or enterprise-wide software systems using disciplined development processes.
Identifies better sources of data feeds and interfaces with architects to ensure their feasibility with corporate data warehouse, when needed.
Documents functions and changes to new or modified modules, test activities/results and other areas such as error handling and backup/recovery procedures.
Adheres to quality standards and procedures. Reviews modules for quality assurance and checks compliance with application architecture standards and Service Level Agreements (SLAs).
May assist in defining development guidelines and standards to be utilized in software development/integration.
Makes modules production-ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.
Provides ongoing maintenance of applications.
May produce and analyze data extracts from system based on user requirements.
Provides technical leadership coaching and mentoring to team members. Provides technical guidance or system process expertise.
Develops reports and presentations for senior management, as needed.
May manage vendor relationships that are required to provide operational support
May coordinate preventative maintenance activities between vendors, IT and the business, including the installation of service packs, patches, and hot fixes.
Keeps abreast of new technical standards and practices.
Analyzes/monitors applications to ensure that the functionality and performance meets all product and service level requirements

MINIMUM QUALIFICATIONS

Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
In-depth knowledge required of all modules and functions of IBM Maximo 7.x and higher.
Proficiency in the following technologies and methods:
- Enterprise Asset Management Functional Processes
- Reliability Centered Maintenance Management Processes
- Business Analysis processes
Experience with Business Intelligence Reporting models: BIRT, PowerBI, PowerApp, Tableau, Actuate, Cognos, and others.
General Web, Cloud & Mobility Background. Strong knowledge of core Internet technologies (HTTP, Mail, REST, DB, Data Modeling, etc.).Technical solution design support for the Maximo Enterprise Asset Management system, including interfaces with SAP ERP, Timekeeping, and other supporting partner systems in Amtrak’s ecosystem.
Documentation and communication skills and the ability to articulate complex architecture in actionable terms.
Proficient in frontend (Web), backend (Server), mobile application development, or cloud platform services.
Experience in programming and/or systems analysis with a displayed mastery of multiple programming languages. Work with Implementation Vendors to drive innovative technical solutions within the software's available capabilities.
Understanding of information systems and application architecture standards.
Knowledge of business operations and systems requirements processes, including the ability to measure short- and long-term business goals.Support the mandated principles of zero customizations, cloud first, and mobile first while maintaining Amtrak IT standards and vision.
Strong documentation and communication skills. Ability to articulate complex architectures in actionable terms.
Experience with Agile methodologies and techniques, including SCRUM and SAFE frameworks.
Ability to quickly learn and understand complex applications and technologies.

PREFERRED QUALIFICATIONS:

6+ years of relevant experience preferred.
Master's degree in Computer Science, Engineering, specialized training, certification, or equivalent work experience.
Experience in travel, hospitality or transportation industries

WORK ENVIRONMENT

Work is performed in an onsite office environment.
May require travel up to 10% of the time.
Requires on-call status.

The salary/hourly range is $103,700 - $134,460. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:162797
Posting Location(s):Delaware; District of Columbia; Pennsylvania

Work Arrangement:06-Onsite 4/5 Days
Job Family/Function:Information Technology
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Lead Project Controls Specialist-Cost - 90396169 - Philadelphia (Philadelphia, PA, US, 19104)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

Project Risk: Moderate to High

ESSENTIAL FUNCTIONS:

· Serve as Lead Cost Control Specialist for a large project or portfolio, responsible for analyzing, developing, maintaining, controlling and reporting project design and construction cost, forecasts and expenditures. These forecasts include analyses of project cash flow, commitment plans, and funding in accordance with grant and funding contribution agreements.
· Leads development, preparation, and maintenance of project cost estimation, cost control, financial risk management, contingency determination and management, and earned value management, incorporating current best practices used in the construction and transportation industries.
· Ensures integration of cost practices and methods, and supports the development of cost management policies, procedures, and performance metrics.
· Leads staff in the development and implementation of KPIs to assess project cost performance.
· Ensures close coordination between cost control staff and project management team.
· Collects weekly input from Contract Management Specialist and Construction Manager on areas impacting project costs and budget.
· May lead risk evaluation sessions or preconstruction reviews for a major capital construction project/program if risk manager is not staffed on team.
· Decision rights: o Responsible for all activities detailed above, while gathering input from relevant parties (e.g., Contract Management Specialist, Construction Managers) and receiving approval from Project Director on any areas impacting project work.
· Other duties as assigned

MINIMUM QUALIFICATIONS:

· Demonstrated project controls cost skills
· Experienced SharePoint, MSPS, Power BI/Access and Primavera user
· Strong focus on collaboration, team building, and customer service
· Effectiveness working diplomatically across teams with varying objectives.
· Strong oral and written communication skills across all levels
· Ability to organize and present project portfolio reports, proposals, and other related portfolio information
· Experience with Project Controls management relating to cost, scheduling and estimating at a project level.
· Bachelor’s degree in related ﬁeld or the equivalent combination of training, education, and relevant experience
· PMP in good standing
· Must have work authorization in the United States.
· Bachelor’s degree in related ﬁeld or the equivalent combination of relevant education, training, and experience
· Extremely detail oriented individual that possesses comprehensive knowledge of document management processes

PREFERRED QUALIFICATIONS:

· Knowledge of contracts and contract administration including its assessment and implementation at each phase of the project.
· Transportation industry experience

· 6-9 years of relevant experience preferred

WORK ENVIRONMENT:

· Office building environment.
· Work in cubicle setting; stand, sit, bend, twist, use file drawers.
· Sit at computer to complete assignments, projects, and majority of tasks.
· Ability to work under pressure.
· Occasional travel as needed.
· On site minimum 4 days per week

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164838

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Station Manager I/II - 90363384 - Washington (Washington, DC, US, 20002)

Your success is a train ride away!

Are you ready to join our team?

This position is a tiered position. Incumbents will have a position level assigned based on their skills andexperience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

SUMMARY OF DUTIES:

The position will manage and directs all passenger and train-related activities involving station operations, ensuringan efficient passenger-focused and well-organized operation in compliance with Amtrak and regulatory policiesand procedures. Manage employees involved in providing service to passengers that may include boarding oftrains, red cap, checked baggage, ticketing, dissemination of passenger information including operation ofpassenger information systems, assist passengers requiring assistance, cleaning and maintenance of stationfacilities. Ensure safe and efficient station operations, optimizing employee contribution, passenger service and on-time performance, while providing appropriate levels of leadership in all areas. This position will also beresponsible for responding to and addressing customer needs and issues both in a face-to-face interaction as wellas formal correspondences. Support and provide efficient management and oversight for stations related tobudgets, staffing, payroll, a variety of support services, such as uniforms, etc., that maximize the provision ofpassengers andachieve financial and service delivery goals.

ESSENTIAL FUNCTIONS:

Oversee and direct station service operations conducted through an assigned area of the division to provide thehighest level of passenger satisfaction and achieve optimum customer satisfaction.
Manage and monitor processes related to passenger interaction and entraining/detraining to ensure safe andsatisfied passengers and employees and achieve on-time performance standard levels.
Encourage and enforce staff compliance with corporate policies and procedures relative to customer service andrecovery, accounting procedures, safety, security and environmental protection requirements, as well as uniformand grooming standards.
Adhere to headcount standards, training, measuring and improving performance, counseling and appropriatelydiscipline and reward station service employees in compliance with corporate standards and labor agreements.
Serve as a liaison with Customer Service, Mechanical, Material Control and other departments, as necessary andwhere appropriate to coordinate and resolve service issues, including train delays, equipment and mechanicalissues and service disruptions to assure passenger accommodation and crew availability.
Where applicable, manage and monitor state-related contracts, engineering department and facility managemententities.
Where applicable, manage and direct facility maintenance, coordinating with Engineering department and facility-management entities.
Handling of service disruptions and recovery efforts (dealing with angry customers, making re-accommodationsfor hotels, buses, special needs, unaccompanied minors) which requires ability to work calmly under highpressureconditions.
Manage and oversee station employees and/or station service remittance audits to ensure compliance withpolicies and procedures and to protect revenue.
Promote and encourage productive and professional relationships with local and state agencies, railroadpersonnel, commuter agencies (if applicable) and labor organizations and external contractors and vendorstosupport corporate goals for financial support and service delivery.
Responsible for the implementation of the department’s safety plans, with specific goals and objectives to reduceinjuries.
Prior satisfactory work experience and proven leadership skills
Extensive computer skills with knowledge of spreadsheets, data base, presentations and word processingsoftware related to field.
Ability to communicate both orally and written to work effectively with various agencies, departments andindividuals throughout the organization with both internal and external customers.
Must possess a working knowledge of applicable federal, state and local regulations and applicable Amtrak laboragreements pertaining to station employees and operations.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required or equivalent combination of training, education and relevant experience maybeconsidered in lieu of a degree.
Experience with passenger handling and service delivery.
Management experience with station operations in the railroad, airline or hospitality industry.

PREFERRED QUALIFICATIONS:

2 or more years of experience in station operations.
Significant experience administering contracts with freight, commuter, or private entities relating to stationoperations, where applicable.
Significant experience leading and managing others with varying levels of expertise, exhibiting innovativeleadership ad management skills.
Demonstrated ability to manage a departmental operating budget.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary is $95,000 for the Station Manager l position and $108,400 for the Station Manager II position. Pay is based on several factors including but not limited to education, work experience, certifications, etc.Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to beapplied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize andreward our employees, including a short-term incentive bonus based upon factors such as individual and companyperformance that is commensurate with the level of the position and/or long-term incentive plan compensation. Inaddition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and visionplans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan withemployer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoptionassistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgivenesseligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about ourbenefits offerings here.

Requisition ID:164873

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Station Mgr I/II - 90359718 - Washington (Washington, DC, US, 20002)

Your success is a train ride away!

Are you ready to join our team?

This position is a tiered position. Incumbents will have a position level assigned based on their skills andexperience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.

SUMMARY OF DUTIES:

ESSENTIAL FUNCTIONS:

Oversee and direct station service operations conducted through an assigned area of the division to provide thehighest level of passenger satisfaction and achieve optimum customer satisfaction.
Manage and monitor processes related to passenger interaction and entraining/detraining to ensure safe andsatisfied passengers and employees and achieve on-time performance standard levels.
Encourage and enforce staff compliance with corporate policies and procedures relative to customer service andrecovery, accounting procedures, safety, security and environmental protection requirements, as well as uniformand grooming standards.
Adhere to headcount standards, training, measuring and improving performance, counseling and appropriatelydiscipline and reward station service employees in compliance with corporate standards and labor agreements.
Serve as a liaison with Customer Service, Mechanical, Material Control and other departments, as necessary andwhere appropriate to coordinate and resolve service issues, including train delays, equipment and mechanicalissues and service disruptions to assure passenger accommodation and crew availability.
Where applicable, manage and monitor state-related contracts, engineering department and facility managemententities.
Where applicable, manage and direct facility maintenance, coordinating with Engineering department and facility-management entities.
Handling of service disruptions and recovery efforts (dealing with angry customers, making re-accommodationsfor hotels, buses, special needs, unaccompanied minors) which requires ability to work calmly under highpressureconditions.
Manage and oversee station employees and/or station service remittance audits to ensure compliance withpolicies and procedures and to protect revenue.
Promote and encourage productive and professional relationships with local and state agencies, railroadpersonnel, commuter agencies (if applicable) and labor organizations and external contractors and vendorstosupport corporate goals for financial support and service delivery.
Responsible for the implementation of the department’s safety plans, with specific goals and objectives to reduceinjuries.
Prior satisfactory work experience and proven leadership skills
Extensive computer skills with knowledge of spreadsheets, data base, presentations and word processingsoftware related to field.
Ability to communicate both orally and written to work effectively with various agencies, departments andindividuals throughout the organization with both internal and external customers.
Must possess a working knowledge of applicable federal, state and local regulations and applicable Amtrak laboragreements pertaining to station employees and operations.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree required or equivalent combination of training, education and relevant experience maybeconsidered in lieu of a degree.
Experience with passenger handling and service delivery.
Management experience with station operations in the railroad, airline or hospitality industry.

PREFERRED QUALIFICATIONS:

2 or more years of experience in station operations.
Significant experience administering contracts with freight, commuter, or private entities relating to stationoperations, where applicable.
Significant experience leading and managing others with varying levels of expertise, exhibiting innovativeleadership ad management skills.
Demonstrated ability to manage a departmental operating budget.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

Requisition ID:164874

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Fall 2025/Spring 2026 - Project Management Intern - 90396189 - New York (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

POSITION SUMMARY:

You will work under close supervision of a project/program manager and in collaboration with all levels of stakeholders: from department leaders, to project/program managers, business analysts, and functional leads. Individuals in this role use project management knowledge and analytical skills to support assigned projects.

ESSENTIAL FUNCTIONS:

This intern position will be for the Signal Portfolio group.

- Collect, consolidate, and cleanse project performance data from various source.
- Support project teams with project status reporting, documentation, controls and other processes to ensure compliance with audit requirements, department procedures and enterprise standards
- Create and maintain required documentation including project organization charts, distribution lists, project logs, project schedules, requirements documents, project budgets, and status reports
- Assist in development and review of project scope, schedule and budget
- Coordinate project logistics, including calendars, major events, meetings and applicable materials and equipment Reproduce and distribute project documents and reports
- Perform project budget tracking and reporting, project schedule monitoring
- Develop and maintain required project management artifacts in accordance with Amtrak Project Management Standards and applicable regulations

MINIMUM QUALIFICATIONS:

- Must be actively pursuing a degree at an accredited educational institution.
- Must be actively pursuing a bachelor’s or master’s degree in Business, Data Science or related field, Engineering (Civil, Mechanical, Electrical, Transportation), or Construction Management, Project Management.
- Must have at least 1 year of academic undergraduate studies completed (sophomore level or above).
- Must have a cumulative GPA of 2.8 or higher.

PREFERRED QUALIFICATIONS:

- Actively pursuing a Bachelor's or Master's in Electrical Engineering
- Solid communication skills with ability to covey information to others Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)
- Junior status or above

COMMUNICATION AND INTERPERSONAL SKILLS:

Must have excellent verbal and written communication skills.

The hourly range is $17.50 per hour - $35.00 per hour. Pay is based on factors including school year, program of study, etc. In addition paid internships include Amtrak rail pass privileges as a part of the experience along with one (1) PTO day per academic year.

Requisition ID:164886

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:0 - 5%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Project Controls Analyst - 90297997 - New York (New York, NY, US, 10119)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:

The Senior Project Business Analyst is responsible for the ongoing review, identification, and execution of business processes and status reporting for infrastructure maintenance and renewal projects and programs that support Amtrak’s State of Good Repair initiatives. This position requires proactive communication of risk, cost, schedule, and budget performance, translating complex technical data into clear and actionable reports. Leveraging technical knowledge and strong analytical skills, the analyst works both independently and collaboratively with project managers, project controllers, and department leadership to ensure data integrity across the portfolio. The successful candidate will focus on effective resource utilization, tools, and technology to assess interdependencies and support portfolio decisions. A demonstrated ability to analyze large datasets and synthesize key insights into written summaries is essential. A balance between people, process and data management is desired in the successful candidate. This role supports the project management organization specifically project controls and project managers and requires regular communication of the state-of the portfolio

ESSENTIAL FUNCTIONS:

· Maintains portfolio level project controls and monthly updates database
· Conducts proactive, in-depth analysis of project and program data including costs, workforce utilization, and schedule performance
· Facilitates requirements-gathering meetings and documents issues, risks, and process gaps identified during project planning, execution, or change management activities
· Maintains documentation of lessons learned and updates the issue log in Amtrak’s project management tools
· Performs trend and variance analysis, identifying patterns and developing recommendations in collaboration with cross-functional stakeholders
· Creates and maintains high-quality, detailed business process documentation using process mapping tools to identify inefficiencies and misalignments
· Manages version control of documents and supports the portfolio by leveraging tools such as SAP, Maximo, SharePoint, Power BI, and financial systems

MINIMUM QUALIFICATIONS:

· Bachelor's degree in Project Management, Construction Management, Engineering, Technology, Business, equivalent combination of training, education and relevant experience may be considered in lieu of degree.
· 3-6 years of relevant experience preferred
· Advanced Microsoft Oﬃce (Word, Excel, Visio, PowerPoint, MS Project)
· Proficient in SAP, SharePoint and/or Power BI.
· Minimum of ﬁve years of practitioner experience with a focus on business analysis.
· Must have strong quantitative skills & experience taking raw data and drawing actionable insights from it.
· Strong focus on collaboration, team building, and customer service.
· Eﬀectiveness is working diplomatically across teams with varying and competing objectives.
· Proven ability to effectively communicate with varying audiences and stakeholders.
· Agile mindset within a regulated and compliance-focused environment.
· Ability to prioritize deliverables and communicate project milestones clearly.
· Super-user proficiency with Excel, SharePoint, and Power BI or Microsoft Access
· Skilled in organizing and presenting project portfolio reports, proposals, and other related portfolio information in written form or to a live audience.

PREFERRED QUALIFICATIONS:

· Familiarity and interest in railroad business operations, design, construction, or maintenance processes.
· Complementary set of critical thinking, analytical, and solutions-oriented abilities.
· Previous experience supporting large-scale railroad (or similar) projects and programs in the initiating, design, or construction phases.
· Practical knowledge of project scheduling, risk management, and cost controls

WORK ENVIRONMENT:

· Hybrid role: 4 days in office per week
· Office-based position in a standard cubicle setting
· Regular use of computer for assignments and reporting
· Occasional travel as required

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

Requisition ID:164803

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Sr Case Management Specialist - 90337079 - Wilmington (onsite) (Wilmington, DE, US, 19801)

Your success is a train ride away!

Are you ready to join our team?

SUMMARY OF DUTIES:
This role provides active management of Amtrak injured workers from the day of injury through their return to work at Amtrak. This role is the point of contact for the injured worker, the manager, and the medical management team (vendor) and to ensure any one returning to work has the appropriate medical evaluation and clearances or to refer inconsistencies to Sr Manager or Medical Director. This role identifies transitional duty for Amtrak injured workers so that they can return to productive paid employment as they recover from their on-duty-injuries and refers those who are not able to return to their positions to the ADA process.

ESSENTIAL FUNCTIONS:

Performs case management for injured workers. Reviews all medical documentation to ensure the employee has been medically released to return to his or her position by the treating doctor without restrictions. Escalates any concerns about fitness for duty to the Corporate Medical Director. Once the Case Manager/Sr Case Manager (CM/SCM) has the reviewed the release, they will send the request for the Return to Work (RTW) drug tests to the Return to Work coordinator. Works with the injured workers, the supervisor, the external medical management vendor and treating health care providers to identify when an injured employee may return to work and to facilitate transitional duty where appropriate. Ensures uniform implementation of Right Care Day 1 (RCD1) policies and processes and adherence to HR policies as it relates to leave and return to work.
Identifies Transitional Duty assignments where appropriate: Uses clinical knowledge and/or experience to anticipate eligibility for transitional duty (e.g. return to usual position within 90 days). Uses knowledge of Amtrak positions to identify possible alternate work opportunities. Works with supervisors and labor organizations to develop transitional duty assignments within Amtrak, and where possible, with non-profit organizations, for employees who have physical restrictions but are expected to return to duty at their own position within 90 days.
Ensures effective communication about injured worker status with appropriate parties: Provides anticipatory guidance to managers and Claim adjustor on duration of employee absence and return to work. Monitors the injured worker’s progress towards maximum medical improvement and performance at transitional duty assignments and coordinated return to full duty with medical providers, supervisors, Amtrak Medical Services and the injured worker. If the injured worker is not able to participate in a transitional duty assignment, the Sr Case Management Specialsit (SCMS) ensures the employee has been released with no restrictions prior to returning to his or her position.
Customer Outreach: Conduct continuous educational training programs with management and their staff to ensure a complete understanding of and support for the program in the field. Assist managers/supervisors in identifying potential transitional duty assignments before the need arises through site visits and consultations.
Drives Process Improvements : Develops improvements in case management processes within Amtrak and with the medical management vendor to generate efficiencies, cost savings, and/or improvements in the care of the injured worker, i.e. auditing. Review the Provider Manual distributed to treating providers for updates. Participates in regular meetings with the medical management vendor. Represents RCD1 in process improvement activities with other Amtrak partners (e.g. Claims, System Safety, Leave Management as examples).

MINIMUM QUALIFICATIONS:

Bachelors degree in nursing, vocational rehabilitation, health sciences or related field required or equivalent combination of training, eduction, and relevant experience may be considered in lieu of a degree
Experience working with injured workers in a medical office or hospital or handling injured workers claims in an insurance environment
Related occupational health experience, case management experience, experience with Workers Compensation/FELA or non-occupational disability programs
Ability to work with union representatives, supervisors/managers, and external agencies to identify transitional duty options for injured workers.
Ability to build relationships with customers in the field.
Familiarity with medical terminology and conditions
Familiarity with physical demands of Amtrak occupations
Excellent written and verbal skills and ability to communicate professionally and effectively with all levels of management and agreement employees.
This position ensures network-wide support and may require off-hours availability.

PREFERRED QUALIFICATIONS:

Previous experience in a medical case manager role
3 or more years working with injured workers in a medical office or handling injured workers claims in an insurance environment
3 or more years of related occupational health experience, case management experience, experience with Workers Compensation/FELA or non-occupational disability programs
Experience in Workers Compensation, FELA, or non-occupational disability management
Experience with railroad operations
Certification in occupational health nursing (COHN), Case Management (CCM)

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $78,600-$101,844 for the Sr Case Management Specialist. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

#LI-CD1

Requisition ID:164830

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.