Mgr Industrial Eng - 90188650 - Philadelphia
Philadelphia, PA, US, 19104
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
The Infrastructure Maintenance & Construction Services (IMCS) Operations Support department implements asset management best practices to develop people, processes, and technology solutions that enhance workforce effectiveness, increase asset reliability, and drive continuous improvement in State of Good Repair (SOGR) for Amtrak’s infrastructure.
Manage the Industrial Engineering function responsible for improving productivity, workforce utilization, operational efficiency, quality, and cost effectiveness across maintenance, overhaul, asset management, and operational support programs. Lead Industrial Engineering staff and continuous improvement initiatives that optimize processes, establish performance standards, improve resource utilization, and support organizational objectives through the application of industrial engineering principles, operational analytics, and process improvement methodologies.
Essential Functions
- Manage Industrial Engineering personnel responsible for process improvement, labor standards development, workforce planning, operational analytics, performance measurement, and continuous improvement initiatives.
- Direct the evaluation and improvement of maintenance, production, and operational processes to increase productivity, resource utilization, reliability, quality, safety, and cost efficiency.
- Establish and maintain labor standards, productivity metrics, performance dashboards, workforce utilization models, and reporting methodologies used to support operational and business decisions.
- Lead cross-functional improvement initiatives involving workflow design, work management systems, process optimization, facility utilization, maintenance planning, and organizational effectiveness.
- Partner with Engineering, Operations, Maintenance, Finance, and Project Management leadership to develop business cases, support capital programs, implement continuous improvement strategies, and achieve operational performance objectives.
Minimum Qualifications
- Bachelor’s degree in Industrial Engineering or related field; or an equivalent combination of education, training, and experience.
- Plus 7 years of relevant work experience.
- Excellent interpersonal and communication skills, and the ability to engage with all levels of an organization, including field personnel.
Preferred Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 9 years of relevant work experience.
- Master’s degree in Industrial Engineering, Business Administration, or related field.
- Six Sigma, PMP, or similar certification.
- Familiarity with Maximo or other computerized asset management systems.
- Prior experience with railroad infrastructure (or related) work execution processes.
Knowledge, Skills, and Abilities
- Advanced knowledge of industrial engineering principles, operational analytics, workforce planning, labor standards development, process improvement methodologies, and performance measurement systems.
- Demonstrated ability to lead and develop professional staff while managing multiple operational improvement initiatives and competing business priorities.
- Strong knowledge of maintenance operations, asset management practices, reliability-centered maintenance principles, quality systems, and continuous improvement techniques.
- Ability to analyze complex operational challenges, develop data-driven recommendations, and implement solutions that improve productivity, efficiency, reliability, and cost performance.
- Excellent communication, stakeholder management, project leadership, and change management skills with the ability to influence decisions across multiple organizational levels.
- Excellent written and verbal communication skills with the ability to communicate effectively with department heads, managers, supervisors, and clerical staff to influence decisions across multiple organizational levels.
- High level of comfort and adaptability working in both office environments and outdoor field settings.
The salary/hourly range is $124,600.00 – $161,352.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.
| Health and Wellbeing | Financial and Retirement | Work and Family Life Support |
| Health, Dental, and Vision Insurance | 401K with Employer Match | Generous Paid Time Off |
| Wellness Programs | Railroad Retirement Benefits | Paid Caregiving Days and Backup Care |
| Health Savings Account | Public Service Student Loan Forgiveness | Fertility and Family Building Benefits |
| No-cost Personal Health Advocate | Student Loan Assistance | Adoption and Surrogacy Assistance |
| Medical Plan Opt-out Credit | Tuition and Education Reimbursement | Paid Family Leave |
| Life Insurance | Rail Pass Privileges | |
| Short- and Long-term Disability Insurance | Employee Assistance Program | |
| No-cost Financial Advisor Sessions | Commuter and Flexible Spending Accounts |
Learn more about our benefits offerings here.
Requisition ID:167153
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 50%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
