As America’s railroad, we strive to deliver value for the American people and create a workplace that reflects our customers and the communities we serve. We are building a better future by not only renewing our fleets and modernizing our major stations, facilities and infrastructure—but also hiring people to bring rail to millions more Americans.
We are people on the move
We want Amtrak to be a workplace where everyone can feel welcomed, included and valued. This is fundamental to our Values and what makes Amtrak a great place to work. Our comprehensive strategy for recruiting, welcoming and onboarding, engaging, developing and promoting apply to all Amtrak employees.
We are people on the move
As America’s railroad, we serve diverse communities, and our talent pool reflects the communities we serve. With the historic infrastructure law (IIJA), we can make transformational investments to not only upgrade trains, stations and infrastructure—but to hire people to bring rail to millions more Americans.
Culture at Amtrak
Amtrak is the nation’s primary intercity passenger rail operator and infrastructure provider. We provide safe, efficient and effective intercity passenger rail mobility, consisting of friendly, high-quality service that is trip-time competitive with other intercity travel options. We’re continuously improving by leveraging the expertise of the best people in the industry: our employees.
Many of our long tenured employees began their careers at Amtrak. We believe promoting from within is a big part of how we grow as a company, while also valuing the perspective that external candidates bring to the table. Our culture is based on collaboration because the best work gets done together. Working here is a fun and challenging experience, with plenty of benefits, rewards, and respect. We are America’s Railroad, and we recognize that our success depends on the diverse talent, skills and experience of our employees.
As we begin our next 50-years and beyond, we commit to advance an environment where all backgrounds, experiences and ideas are welcome, heard, and respected. We empower our people and strengthen our culture to be an organization reflective of our customers and the communities we serve.
Our employees regularly attend and speak at events in transportation, engineering, and more.
Because the community impacts us in so many ways, we find it only natural to want to give back. Whether it’s hosting a community job fair or conducting a local blood drive, Amtrak continuously cultivates relationships with a variety of organizations including schools, community agencies, sport affiliations, the military and other professional organizations that specialize in targeting various demographics and communities.
Amtrak’s Employee Resource Groups (ERGs) are groups of employees who join together based on shared characteristics, interests or life experiences. ERGs are voluntary, independent of any department and are led by employees, for employees. ERGs provide friendship, career and personal development and cultivate a diverse inclusive workplace aligned to Amtrak’s vision, mission and values. ERGs are how we connect, contribute, and build community.
We Must Move Together
At Amtrak, we treat one another with dignity and respect, and we see a future filled with new opportunities, new adventures and new challenges. We strive to provide a work environment where employees with disabilities have an equal opportunity to contribute and succeed. We support and comply with the Americans with Disabilities Act, as amended, and Section 503 of the Rehabilitation Act 1973 providing accommodations for employees with medical conditions or physical or mental limitations to enable them to perform the essential functions of their jobs. We also provide accommodations for applicants who need assistance with the application or interviewing processes.
With this policy, we aim to create an elevated awareness of the company's commitment to accommodate persons with disabilities and to provide additional procedural guidance to employees who seek a workplace accommodation.