• Applicant Information

    Have a question about jobs at Amtrak, including the application process? Find the answer here.

Applicant Information

Have a question about jobs at Amtrak, including the application process? Find the answer here.

Frequently Asked Questions

Is Amtrak hiring?
Yes. Amtrak is always looking for new talent to join our team. You can search and apply for open jobs by keyword, category or location in our Career Center at jobs.amtrak.com.

 

How do I apply for a job at Amtrak?
To apply, you'll need to create a profile or log in as a returning user on the Amtrak Careers Site. Once you find a position you'd like to apply for, click the apply button. You will receive an email confirmation for every job that you apply for. If you do not receive a confirmation email, your application has not been received.

 

How does the hiring process work?
In order to be considered for any type of position, you must fill out the online application. Resumes that are mailed, e-mailed or hand-delivered to Amtrak or an Amtrak employee will not be considered.

Once you have submitted an online application, our employment team will review it and notify you via e-mail if you have been selected to participate in the next step of the recruiting process. This may include taking the Amtrak Culture Fit and other pre-qualification assessments that may be required for the position to which you are applying.

Due to the high volume of applications received, you will only hear from an Amtrak representative if you are selected to move forward to next steps in the recruiting process. .

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

What types of jobs are you hiring for?
We have a variety of opportunities including Operations, Customer Service, Engineering, Mechanical, Skilled Labor, Information Technology, Corporate, and more. Please see the Featured Jobs section on our careers page or use the search to view jobs by keyword or location.

We are actively hiring at all levels of the organization. It will be to your benefit to only apply for jobs that match your education and experience.

 

What are the basic requirements for becoming an employee at Amtrak other than the job-related qualifications listed in the posting?
You must be willing to:

  • Pass pre- and post-hire qualification assessments that may be required for the position to which you are applying. This may include the Amtrak Cultural Fit Assessment.
  • Successfully pass a thorough background check.
  • Submit authorized documents on the first day of employment as proof of authorization to be employed in the United States.
  • Undergo a screening for illegal drugs prior to or during employment (if in an applicable position) with Amtrak or as legally required.

 

What is the Culture Fit Assessment?
The Culture Fit Assessment is a tool that Amtrak uses to help identify the most qualified candidates. It evaluates how likely a job candidate will perform certain behaviors on the job that support our Amtrak culture. The untimed assessment includes multiple choice questions that will take over an hour to complete and will require a laptop or desktop computer.

 

How is the Culture Fit Assessment administered?
The Culture Fit Assessment is taken online and can be completed from any computer with a strong internet connection. If you’ve been invited to move further in the application process, and the job you applied for requires the CFA, you will receive an email with information on how to complete the assessment. That email will contain a hyperlink that will take you to the testing website where you can register and complete the assessment. Candidates have 72 hours to complete the assessment or they will no longer be considered for the position.

 

Can a person study or prepare for the Culture Fit Assessment?
No. Because the Culture Fit Assessment asks about a person’s experiences and personality (for example, personal preferences, how they act in different situations, views, opinions), it is not possible to prepare or study. Just answer the questions truthfully.

 

Do I need to create an account before I apply?
Yes, you'll be prompted to create an account when you are ready to apply for a job. Fill out the online form to continue with your application.

 

Do I need to register to view opens jobs?
No, you can search our job openings as a visitor, but you'll need to create an account in order to apply.

 

How will I know when new jobs are posted?
You are welcome to search our site any time to see what jobs are posted. To be notified when new jobs are posted that may fit your interests, you can set up a job alert. Just click “Email Jobs” at the top of any page to begin the sign-up process. You can select criteria such as keywords, location or job category, and we will alert you via email each time a position that meets your criteria becomes available.

 

How often can I update my profile?
Once you have established a Candidate Profile in our system, you will be able to access your profile at any time by logging into our Career Center. Once you are logged in, you can update your profile to include updated contact information, including skills and employment history, as necessary. It is important to keep this information up to date so that a recruiter can contact you if necessary.

 

I applied for a job, what is the status of my application?
You can check your application status by logging into your candidate profile. After clicking Job Management, you will see all the jobs you’ve applied for, and the status for each.

 

What can I expect after I apply for a job?
You'll receive notice that we have received your application. If you do not receive a confirmation email, your resume was not received. Our recruiters review every resume and will contact the best-qualified candidates directly.

 

What happens to my profile after it's been submitted?
Once submitted, your resume enters our candidate tracking system. This tool provides our recruiters with a centralized candidate database and serves as the first stop for our recruiters, who are trying to identify candidates for specific job openings.

 

After I submit my profile and/or application will I receive a response?
Yes. You will receive an email confirmation when you submit your candidate profile. In addition, each time you apply to a position an email is sent to acknowledge that your application has been received.

 

Will I hear from a recruiter?
You will receive an email confirmation for every job you apply for. If you do not receive an email, your application was not received. If you are selected to move forward to next steps, we will contact you via the contact information you have on file. Please keep your contact information, including your email and phone number, up to date.

 

What do I do if I do not hear back from a recruiter?
If a recruiter does not contact you, please continue to visit our site to search for new available opportunities.

 

I received an invite from Amtrak to apply for a job. What should I do now?
In some instances, our recruiters will reach out to potential candidates to invite them to apply for an open position at Amtrak. If you receive this type of email you must respond by applying for the job noted in the invite if you are interested. Please note you must register and create your profile before you can apply.

 

I do not see positions in my city/state. How can I apply for a job?
Positions are posted on our website as they become available. If you do not see positions posted, we do not have any current openings. Applications are accepted for open positions only. You are invited to set up a job alert in case jobs in your area are posted on the site.

 

How can I prepare for my interview?
For most positions, Amtrak utilizes Behavioral Based Interviewing techniques in a panel interview format. The Behavioral Based interviewing style focuses on how you have dealt with specific workplace situations in the past, which correlate to major competencies that have been identified as critical for an employee to be a high-performer and most successful in the role which you are applying for.

The best way to answer questions in interviews of this format is to remember STAR when formulating your response:

Situation – Describe the situation or event
Task – explain the task(s) that you had to complete
Action – describe the specific actions that you took to complete the task(s)
Result – Close the example with the overall result of your efforts

 

I received an Amtrak job offer. What should I do now?
Congratulations! If you receive an email from Amtrak with a job offer you must click on the link provided to complete the hiring process.

 

Does Amtrak provide benefits for employees?
Yes, Amtrak is a great place to work for many reasons, not the least of which is an outstanding lineup of rewards and perks. Our total rewards and integrated talent management programs are extremely competitive. For more information about benefits for Amtrak employees, visit our Benefits page.

 

Does Amtrak offer career advancement?
Yes, at Amtrak we recognize and value your contributions and support you in achieving your career goals. Many of our employees have built their careers at Amtrak, and we are invested in providing training and development opportunities to help our employees continue to grow their careers at Amtrak. Our integrated talent management team works with our internal employees to help them develop their unique paths to success.

 

Is diversity important to Amtrak?
At Amtrak our goal is to draw on the strength of every individual by promoting a diverse workplace. We are America's Railroad and we recognize that our success depends on the diverse talent, skills and experience of our employees. We aim for our employees, our programs and our suppliers to reflect the nation we serve. Through our commitment to diversity and inclusive behavior we make our business stronger. For more information about diversity at Amtrak, visit our Diversity and Inclusion page.

 

Does Amtrak accommodate candidates with disabilities?
Yes, Amtrak provides assistance for candidates with a disability. Amtrak is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, please complete the Americans with Disabilities Act (ADA) form which can be found here.

 

Does Amtrak have a policy on hiring relatives of current employees?
It is Amtrak policy that no employee may participate in the hiring process; including, but not limited to, the interviewing process, or influence the selection of his or her relative, directly supervise his or her relative, influence or make decisions regarding a relative's terms of employment, i.e., benefits, which include relocation and vacation allotments; or work on the same projects involving confidential information or financial transactions with a relative.

 

What is an "agreement" employee at Amtrak?
Amtrak agreement (Union) employees are those employees whose terms and conditions of employment are covered by collective bargaining agreements.

 

What is a "non-agreement" employee at Amtrak?
Amtrak non-agreement employees (Management) are employees whose terms and conditions of employment are not covered by collective bargaining agreements.

 

Can I upload my resume instead of completing the profile?
No, at this time you must complete the online application to be considered for employment at Amtrak.

 

Can I give my resume to someone who works at Amtrak?
In order to be formally considered for employment at Amtrak, you must submit your resume online for open positions through the Career Center. If more information is required, an Amtrak representative will contact you. Our online resume submission process is the place where you can enter your resume information and is designed to provide you a fair opportunity to be considered for potential opportunities at Amtrak.

 

I no longer wish to be contacted or considered for job opportunities. What should I do?
If you would like to stop receiving e-mail notifications, update your account and delete any saved searches that are active. If you would like to delete your account entirely, after logging in there is an option at the top of the page to delete your account.

 

How do I reset my password?
Click the "forgot password" link to reset your password and follow the directions for resetting your user ID and/or password.