Summer 2024 -Benefits Intern - 90352779

Date: Feb 24, 2024

Location: US

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Benefits Intern supports Amtrak’s Benefits Wealth team’s, year-end, and weekly administrative processes. The position will provide meaningful and valuable experience with the communication, technological, and implementation components of managing and administering benefit wealth programs.   


The position reports to Sr. Manager, Benefits Additional Mentors: Sr. Benefits Analyst



  • Assists in the implementation and day to day administration of benefit programs including 401(k), HSA, and other benefits wealth offerings.
  • Assists with the development of wealth related communications including, newsletters, postcards, and internal email alerts.
  • Learn HRIS systems (SAP, Vendor systems) to assist with 401k and Health & Welfare administration
  • Proofreads and edits communications
  • Supports weekly updating of HR and/or vendor systems for weekly enrollment changes, year-end data compliance, system upgrades and enhancements
  • Develops written materials to document processes, provide reference materials, and convey information to appropriate parties
  • Assists Benefit COEs with problem resolution and handles benefits inquiries and complaints to ensure quick, equitable, and courteous resolution.
  • Other duties as assigned



  • Must be actively pursuing a degree at an accredited educational institution.
  • Must be actively pursuing an undergraduate/graduate degree in Actuarial Science, Business Analytics, Computer Science, Data Science, Data Analytics, Mathematics, Operations Research, HR Management, Business or related field
  • Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum.
  • Must have a cumulative GPA of 2.8 or higher


  • Ability to work in a fast-paced, team-oriented environment
  • Moderate to advanced understanding of Microsoft Excel
  • Solid organizational skills and attention to detail
  • Customer service focus and strong interpersonal skills
  • Ability to learn and use multiple HR systems
  • Ability to maintain confidentiality


Must have excellent oral and written communication skills

The hourly range is $17.50 per hour - $35.00 per hour. Pay is based on factors including school year, program of study, etc.  In addition, paid internships include Amtrak rail pass privileges as a part of the experience along with one (1) PTO day per academic year.

Requisition ID:160391
Posting Location(s):N/A
Job Family/Function:Human Capital 
Relocation Offered:No 
Travel Requirements:0 - 5% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.