Sr Business Analyst - 90336049 - Washington

Date: Aug 6, 2022

Location: District of Columbia, US

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Sr Business Analyst - Performance Management role will be a key contributor on a team introducing a data driven approach towards managing performance. This approach will have 4 primary areas of focus: Creating/maintaining our analytical toolkits, creating business processes to monitor performance, leading matrix initiatives to address performance opportunities and leading ad-hoc analysis. 

Initially the role will contribute towards building our analytical foundation with a focus on data aggregation, analytic tools selection and creating reports focused on data sense making that heavily utilize data visualization. With the foundation in place, the role will pivot towards performance management of the business. In being part of this team, the role will utilize management tools such as benchmarking, comparables, and driver disaggregation to identify areas of opportunity. Once the areas of opportunity are identified the role will contribute towards ensuring internal stakeholders have problem awareness and have the support needed to remedy. When resources are not available to address the problem, this role may function as a lightweight project manager – ensuring we drive solutions 


In performing the job responsibilities, you may have any (or all) of the following duties:

  • Contributor to the creation of the departmental data foundation, this will require becoming an expert on multiple datasets across ops, commercial and finance
  • Develop/maintain repository of self-service performance reports for a variety of stakeholders
  • Identify performance improvement opportunities
  • Contribute to performance management sessions ensuring the subject matter experts have awareness, alignment, and a path to address
  • Where a clear owner does not exist to address performance opportunities, support, and lead the solution
  • Conduct ad-hoc analysis as needed – some of which may address business opp. vs. performance opp



  • Bachelor’s Degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree. 
  • PLUS 3-6 years of relevant experience preferred 
  • Work experience or education creating analytical models
  • Work experience or education solving business problems
  • Work experience that demonstrates accountability and responsibility
  • Work experience or equivalent education in critical thinking and problem solving
  • Strong data manipulation skills – expert level knowledge in excel and ability to write SQL and create queries. Experience with Tableau or other visualization tools a plus
  • Takes ownership of opportunities and creates solutions
  • Effective communicator with the ability to distill complexity into plain language
  • Experience creating an approach / framework for addressing complex problems
  • Strong analytical skill set to identify root causes
  • Highly skilled communicator, that will utilize a variety of written and verbal mediums
  • Highly skilled interpersonal skills – will work across internal and external stakeholders who have expertise in all aspects of passenger rail
  • Highly skilled at organizing projects
  • Highly outcome oriented




  • BA/BS in business, analytic or quantitative field
  • PLUS 7+ years of relevant experience preferred solid work experience or education creating analytical models
  • 2+ years of work experience
  • 1+ years of experience in an analytical role
  • 1+ years of experience creating analytical models
  • 1+ years of experience solving business problems
  • 1+ years of experience with data visualization
  • 1+ years of experience working with 3rd party stakeholders
  • 1+ years of experience working across divisions 




  • Must have excellent oral and written communication skills.

Requisition ID:108044
Posting Location(s):District of Columbia; Illinois
Job Family/Function:Research & Strategy 
Relocation Offered:Yes 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Research & Strategy || Corporate Jobs