OBS and Station Services Jobs

The Amtrak Onboard Services (OBS) and Station Services teams are responsible for creating a welcoming atmosphere of hospitality for Amtrak passengers that result in exceeding customer expectations. It is our mission to deliver intercity transportation with superior safety, customer service and financial excellence while ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Depending on the role, you may be responsible for safe practices and meeting sanitation standards during all segments of service from loading, stocking, preparing, serving, clean-up, operating point of sale devices, and end of trip close outs which may include preparation of associated paperwork.

Our OBS and Station Services teams must also adhere to uniform and grooming standards. OBS Employees work varying schedules and may travel extensively to accommodate our 24 hours 7 days a week operation, which may include nights, weekends, holidays or on-call for emergency situations. Work may require travel and time away from home.

As an OBS or Station Services employee it is important to remember to stay focused on safety, on-time performance, revenue optimization, and customer services that exceed our passenger expectations. Your superior interpersonal skills and ability to communicate clearly and effectively with passengers and crew to ensure customer satisfaction is essential to our success.

Search open OBS or Station Services jobs below.

 
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Customer Service Rep - PT (Agent FC) - 90276893 - Lamy Lamy, NM, US, 87540 Jul 17, 2020
Customer Service Rep - PT (Agent FC) - 90276915 - Garden City
Customer Service Rep - PT (Agent FC) - 90276915 - Garden City Garden City, KS, US, 67846 Jul 20, 2020
Garden City, KS, US, 67846 Jul 20, 2020
Customer Service Representative (PT) - 90274971 - Texarkana
Customer Service Representative (PT) - 90274971 - Texarkana Texarkana, AR, US, 75502 Jul 14, 2020
Texarkana, AR, US, 75502 Jul 14, 2020
Customer Service Representative (PT) - 90276055 - Ft Madison
Customer Service Representative (PT) - 90276055 - Ft Madison Ft Madison, IA, US, 52627 Jul 14, 2020
Ft Madison, IA, US, 52627 Jul 14, 2020
Customer Service Representative (PT) - 90276060 - Ottumwa
Customer Service Representative (PT) - 90276060 - Ottumwa Ottumwa, IA, US, 52501 Jul 15, 2020
Ottumwa, IA, US, 52501 Jul 15, 2020
Customer Service Representative (PT) - 90276064 - Topeka Topeka, KS, US, 66603 Jul 14, 2020
Customer Service Representative - PT - 90268970 - Cincinnati
Customer Service Representative - PT - 90268970 - Cincinnati Cincinnati, OH, US, 45203 Jul 16, 2020
Cincinnati, OH, US, 45203 Jul 16, 2020
Customer Service Representative - PT - 90276891 - Maricopa
Customer Service Representative - PT - 90276891 - Maricopa Maricopa, AZ, US, 85239 Jul 17, 2020
Maricopa, AZ, US, 85239 Jul 17, 2020
Customer Service Representative - PT - 90276892 - Lamy Lamy, NM, US, 87540 Jul 17, 2020
Customer Service Representative - PT - 90276894 - Garden City
Customer Service Representative - PT - 90276894 - Garden City Garden City, KS, US, 67846 Jul 17, 2020
Garden City, KS, US, 67846 Jul 17, 2020
Customer Service Representative - PT - 90276896 - Hammond
Customer Service Representative - PT - 90276896 - Hammond Hammond, LA, US, 70401 Jul 21, 2020
Hammond, LA, US, 70401 Jul 21, 2020
Customer Service Representative - PT - 90277104 - Maricopa
Customer Service Representative - PT - 90277104 - Maricopa Maricopa, AZ, US, 85239 Jul 17, 2020
Maricopa, AZ, US, 85239 Jul 17, 2020
Customer Service Representative - PT2 - 90275095 - Charleston
Customer Service Representative - PT2 - 90275095 - Charleston Charleston, WV, US, 25314 Jul 20, 2020
Charleston, WV, US, 25314 Jul 20, 2020
Part Time Customer Service Rep MEI - 90277079 - Meridian
Part Time Customer Service Rep MEI - 90277079 - Meridian Meridian, MS, US, 39301 Jul 21, 2020
Meridian, MS, US, 39301 Jul 21, 2020
Part Time Customer Service Rep TCL - 90277081 - Tuscaloosa
Part Time Customer Service Rep TCL - 90277081 - Tuscaloosa Tuscaloosa, AL, US, 35401 Jul 21, 2020
Tuscaloosa, AL, US, 35401 Jul 21, 2020
Part-Time Customer Service Rep - 90277448 - Marshall
Part-Time Customer Service Rep - 90277448 - Marshall Marshall, TX, US, 75670 Aug 10, 2020
Marshall, TX, US, 75670 Aug 10, 2020
Part-Time Customer Service Rep - 90275193 - Havre
Part-Time Customer Service Rep - 90275193 - Havre Havre, MT, US, 59501 Jul 20, 2020
Havre, MT, US, 59501 Jul 20, 2020
Part-Time Customer Service Rep - 90275197 - Shelby
Part-Time Customer Service Rep - 90275197 - Shelby Shelby, MT, US, 59474 Aug 7, 2020
Shelby, MT, US, 59474 Aug 7, 2020