Sr Business Services Specialist - 90407096 - Boston
Boston, MA, US, 02110 Wilmington, DE, US, 19801 Washington, DC, US, 20001 Philadelphia, PA, US, 19104
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Work Arrangement: Onsite- Based out of Boston, Washington, DC, Wilmington, DE or Philadelphia, PA.
Job Summary
This position leads various projects and departmental activities to include analytical and administrative programs, business operations in accordance with corporate and departmental policies, procedures, and directives based on organizational initiatives/goals. Fulfill role of business liaison and SME for administrative support staff and department leadership while collaborating with other SME’s and/or leaders in multiple functional areas. This position reports to the VP of Procurement.
Essential Functions
- Coordinate complex meeting schedules and manage calendars for Procurement leadership, including arranging meetings across procurement divisions and other departments, working with executive admins, and ensuring all required participants are available. Oversee travel management for the department and support related logistics as needed.
- Plan and coordinate large staff meetings or events one to two times per year, including securing locations, managing invitations and attendance, handling invoices, arranging guest speakers, and supporting all related logistics.
- Assess, evaluate, recommend and implement standardized reporting requirements and tracking methods based on department business requirements, budgetary purposes, and organizational changes.
- Seek process tools, techniques, and improvements based on corporate policy/procedures to advance business service levels through various forms and methods.
- Support the department with auditing expenditures and invoices for review, validation and budgetary purposes based on business requirements.
- Develop executive level presentations; compose, edit, and assist in preparation of routine and non-routine written correspondence and reporting; handle confidential and non-routine information.
- Provide guidance and direction to the department’s administrative support staff with the ability to perform all functions of these positions.
- Execute department process improvements.
- Review continuous improvement recommendations and develop action plans for execution.
Minimum Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 3 years of relevant work experience.
- Possess comprehensive knowledge of Travel and Expense Management & AP policies, procedures and processes.
- Possess strong expertise in responsible administrative and analytic roles performing multiple business and administrative (non-secretarial) activities.
- Considerable experience implementing related and administrative policies, procedures, and programs.
- Substantial experience in effectively working with multiple team members at various levels in an organization
- Expert experience using PC-based word processing, spreadsheets, and presentation software (e.g., Word, Excel, PowerPoint)
- Strong organizational, attention to details, and problem-solving skills.
- Ability to effectively manage multiple projects/processes.
- Ability to establish priorities to meet business needs.
- Ability to maintain confidentiality.
- Ability to effectively interact with senior level management, business partners, Generalist and internal/external customers.
- Ability to learn new tasks in a fast-paced environment with frequently changing priorities.
Preferred Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 5 years of experience n an administrative management role in an operating department.
- Expert experience in an administrative management role.
- Excellent communication skills, both written and verbal.
- Extensive experience using administrative systems and software such as SAP and Org Plus.
- Strong expertise with procurement, operations, and finance department functions.
Knowledge, Skills, and Abilities
- Exceptional communication skills both written and verbal
Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook, SharePoint, Visio) - Ability to multi-task and exercise considerable judgment and initiative
- Knowledge of business systems such as Ariba on Demand and Concur
- Excellent organizational and problem-solving skills
The salary/hourly range is $78,600.00 – $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:166210
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
