Program Mgr - 90363128 - Chicago

Date: Feb 8, 2024

Location: Chicago, IL, US, 60606

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

 SUMMARY OF DUTIES:

The Program Manager is responsible for delivery/support of large-scale moderate to high-risk programs, with multimillion dollar cost impacts and multi-year delivery schedule. The programs may encompass multiple projects, cross-departmental interfaces, multiple technologies, geographies and assets. Individuals in this role work independently with some indirect supervision Director or AVP and may have matrixed subordinate team members. The role requires regular analytical and metrics-based reporting to other staff, Executive Committee, and stakeholders

 

ESSENTIAL FUNCTIONS:

  • Coordinate multiple project teams, vendors and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent projects.
  • Establish Program Governance and Controls structures to enable effective escalation and decision-making processes.
  • Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions 
  • Identify, document and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across the organization to develop and implement appropriate dependency management processes
  • Identify and manage assessment of major changes to scope, schedule and budget through the appropriate Program and Enterprise governance approval mechanisms
  • Work with senior leaders to contribute relevant data to support annual planning activities and sequence new working through the appropriate controls mechanisms
  • Ensure that program financial performance and forecasting information is available and reportable for senior executives and government regulators  
  • Identify and evaluate the risks associated with program execution and work across organization to establish and monito mitigation plans
  • Develop and maintain required program management artifacts and ensure that all projects have appropriate project management artifacts and processes in accordance with Amtrak Project Management standards and applicable regulations
  • Identify efficiencies and present recommended improvement opportunities at various levels of management.
  • Build strong relationships within Amtrak to understand the business challenges and opportunities.
  • Cultivate partnership among executive leaders and portfolio stakeholders by establishing program governance structures such as steering committees, change control boards, program risk and quality management processes.
  • Direct and supervise assigned project management, technical and operational resources to conduct detailed level planning overall program schedule and its milestone activities in accordance with the established scope, budget and schedule constraints, and in alignment with mission and the goals of Amtrak
  • Identify, manage and mitigate inter-project and cross-organizational dependencies and risks by developing and implementing long-term goals and objectives and facilitating appropriate executive escalation and decision support processes.
  • Develop, track and forecast annual budgets and operating plans to support the program
  • Provide performance reports and other relevant analytics on the program stakeholders
  • Monitor all budgeted program expenditures
  • Ensure program adherence to the Amtrak Program Management methods and governance standards

 

MINIMUM QUALIFICATIONS:

  • Strong project and program management skills
  • Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service
  • Effectiveness working diplomatically across teams with varying objectives.
  • Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project), 
  • Bachelor’s degree with a minimum of 9 years of relevant experience, or any combination of relevant education and experience
  • Must have work authorization in the United States.

 

MINIMUM KSA'S

  • Knowledge in preparation of federal discretionary grant applications including scope, schedule and budget information required for project narratives and to obtain letters of support from third party agencies.
  • Experience in the preparation and timely submission of project related deliverables to comply with funding agreement requirements. Engagement with third-party stakeholders regarding local match funding contributions.
  • Engagement with third-party stakeholders, including state and local entities, and experience serving as point of contact for negotiation of funding and construction agreements.
  • Development of briefing materials and documents for corporate planning, relationship management, and contract negotiation and administration functions with state and local entities in the Midwest. 
  • Support of ad-hoc reporting to consolidate data from various sources for senior and executive management.

 

PREFERRED QUALIFICATIONS: 

  • Graduate degree 
  • PMP Certification 
  • Experience managing projects/programs in the transportation industry  
  • Experience working with governmental and/or commuter agencies
  • Experience in developing briefing materials under minimal supervision and under tight deadlines

 

WORK ENVIRONMENT:

  • Hybrid office environment based at Chicago Union Station (onsite 3 days per week/remote 2 days per week)
  • Work in cubicle setting; stand, sit, bend, twist, use file drawers.
  • Sit at computer to complete assignments, projects, and majority of tasks.
  • Ability to work under pressure.

  • Occasional travel as needed.

 

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

 

The salary range is $113,200 - $146,664. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. 

 

#LI-MR1

Requisition ID:160872
Posting Location(s):Illinois
Job Family/Function:Finance 
Relocation Offered:No 
Travel Requirements:Up to 50% 
 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 


Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  


In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

 

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.