Fall 2022- Training & Development Intern - 90241362

Date: Jun 16, 2022

Location: N/A, US

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

Our values of Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security are what every employee needs to know and do to be most impactful at Amtrak.




As a member of the HR Training & Development team, the Intern will contribute to exciting efforts to grow and strengthen Amtrak’s talent to meet the challenges of tomorrow. We are looking for an individual who possess high energy and thrives in a fast-paced work environment.


The Intern will have exposure to all areas of training and development from conducting needs assessments , design, development, and implementation of web-based, On-the-Job (OJT), classroom, and blended learning.  The Intern will leverage team expertise, industry best practices and research, and academic background to engage in work activities, such as,

  • Designing and developing new and ongoing training and development programs
  • Conducting needs assessments aligning training objectives with overall business goals
  • Developing tools and resources to enhance learner experience
  • Coordinating and planning training department offerings, initiatives, and events
  • Developing and executing a communication plan utilizing internal SharePoint site
  • Identifying metrics for training program success
  • Facilitating and monitoring of key Amtrak training; as examples, front line manager training, presentation skills, customer service training



Essential Functions:

  • Ability to research, collect and analyze data
  • Ability to multi-task
  • Ability to identify challenges/barriers and make recommendations
  • Communicate effectively and professionally with key stakeholders


Minimum Qualifications:

  • Pursuing an undergraduate or graduate degree at an accredited college/university in Human Resources, Organizational Development, Industrial/Organizational Psychology, or similar degree
  • Experience in Microsoft Office software suite, including Excel, Word, Outlook, and PowerPoint


Minimum KSA’s

  • Excellent verbal and written communication skills; ability to manage multiple projects with competing priorities and tight deadlines
  • Must be comfortable performing analysis and preparing summary findings
  • Ability to work independently on specific projects
  • Experience in developing presentations


Requisition ID:109662
Posting Location(s):N/A
Job Family/Function:Human Capital 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Human Capital || Internships & Co-Ops