Trainmaster I/II - 90070587 - Jacksonville

Date: Sep 12, 2022

Location: Jacksonville, Florida, US, 32209

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


This position is a tiered position. Incumbents will have a position level assigned based on their skills and experience, and in alignment with position development plans. Position placement is at Amtrak’s sole and absolute discretion.


The Trainmaster, ensures safe and efficient train operations, and management of train and engine service employees

• Oversight of the operation in connection with the Road Foremen, to ensure optimum safety, customer service, and on-time performance in compliancewith all federal, state, local, and Amtrak rules and regulations.
• Ensure all bulletins equipment; postings, etc. adhere to labor, federal and Amtrak regulations.
• Ensures employees comply with federal rules and regulations and Amtrak policies and operating practices.
• Initiates action for non-compliance in a fair and consistent manner.
• Manage employees and train operations to optimize on-time performance and recommend ideas on how to improve performance.
• Responds to service disruptions in area of responsibility and handles promptly to minimize passenger inconvenience and train delays.
• Provides written and oral reports as required.
• Interview, select and manage new-hire train service crews and ensure employees receive proper training and support.
• Conduct efficiency tests and ensure compliance with all Amtrak and federal operating requirements.
• Implement safety plans.
• Manage crew base budget for train service crews.
• Conduct train service crew revenue audits

• High School diploma
• Prior satisfactory work experience in train or passenger service.
• 3+ years experience as a train service crewmember or Passenger Conductor.
• Qualified on physical characteristics of the territory.
• Demonstrated business and financial management experience.
• Demonstrated knowledge of CFR 49 requirements and labor contracts (BLE, UTU, and TCU).
• Demonstrated leadership and supervisory skills.
• Working knowledge of Amtrak policies and procedures

• Bachelors Degree in Transportation, Business or related field or equivalent work experience, training, and/or education.
• 5 years experience as a train service crewmember or Passenger Conductor

• Five years of supervisory experience, leading and managing others with diff erent levels of expertise
• Five years experience with train operation, crew base, crew management, operations, train handling and service delivery
• Ability to develop and manage an operating budget

Must have excellent oral and written communication skills.

Requisition ID:146124
Posting Location(s):Florida
Job Family/Function:Transportation 
Relocation Offered:No 
Travel Requirements:Up to 50% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Transportation || Railroad Operations; Corporate Jobs