Lead Technical Trainer - 90297540 - Long Island City

Date: Sep 9, 2022

Location: Long Island City, New York, US, 11101

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?


Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
 


 

SUMMARY OF DUTIES:

*The location for this position is flexible & can be based out of New York Penn Station. 


Lead Technical Trainer- T&D Electric Traction, under the guidance of the Manager of Training and Development, is responsible for planning, monitoring, developing, and delivering training to Electric Traction Substation personnel within an assigned territory as well as other programs as assigned. 


This position is required to successfully plan and execute all instructional sessions in order to provide each employee with a full understanding and knowledge to comply with company policies, federal and state laws. When necessary, confers with System ET management and staff to determine training needs, regulatory compliance, guidance, and interpretation of regulatory rules.


This role supports the organization by ensuring awareness of Amtrak’s safety and security policy by providing clear instruction of new and revised policies & procedures for the Engineering Department as well as other departments as needed on instructions of material such as but not limited to AMT II, EPS, SOIs, Fall Protection, etc. Compliance to federal and state regulations (CFR, OSHA, ANSI) by maintaining training records and performance assessments for those trained through assigned programs. Bridges gap between instructor and leadership with peer-to-peer mentorship and coaching.

 


ESSENTIAL FUNCTIONS:

  • Training delivery & development - Assess training needs and certification requirements by developing and delivering training according to established instructional standards, programs, and methods.  Provides guidance and interpretation of all regulatory rules and practices.
  • Maintenance of Training Records - Responsible for the efficient and accurate management of all training records and the enrollment process of the training program.  Enters participant’s personal and test data into Amtrak’s learning management system.
  • Facilitates all activities related to the delivery of training – arrangement and preparation of materials, classrooms, and equipment, as well as administrative requirements.  Organizes and schedules classes, procures materials, and coordinates and communicates with interested parties to ensure participation.
  • Project Management - Functions as a project leader and subject matter expert in the development of various content areas for training programs.
  • Coaching & Mentoring - Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses Provides mentoring, leadership and supervision in the training and performance of training employees.
  • The bulk of the time will be spent in Training Delivery and Development.

 

 

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in Business, Engineering or Transportation (or related field) or equivalent combination of training, education, and relevant experience
  • 7 to 10 years’ experience in the Electric Traction Department as a qualified Class A employee or relevant work experience
  • Subject Matter Expert in primary training area with ability to assist other programs as needed
  • Able to effectively deliver training in assigned training material
  • Proven ability to obtain class A qualifications
  • Able to maintain all required qualifications and certifications to deliver training according to state and federal requirements
  • Able to work effectively in a team environment
  • Excellent decision making and organizational skills
  • Able to provide feedback to participants on abilities to perform training tasks

 

 

PREFERRED QUALIFICATIONS:

  • Prefer a background as a Class A employee with 7 years of experience.
  • Must have completed the Electric Traction Training Program
  • Prefer experience working in a collaborative team environment with various levels of senior staff, divisional management, and labor leaders
  • Demonstrated experience and effectiveness in communication skills, including writing, speaking and the presentation of instruction content, data analysis
  • Demonstrated leadership and management skills with proven ability to motivate others
  • Familiar with State, Federal or other regulatory agencies rule and regulations
  • Must be highly organized and able to handle a variety of duties, frequently with limited timeframes
  • Thorough knowledge of Amtrak Electric Traction Department rules, practices, and procedures
  • Thorough knowledge of applicable Federal, State, and local rules and regulations
  • Strong organization, administrative, planning, and analytical skills
  • Experience using PC-based word processing spreadsheets, and presentation software (e.g., Word, Excel, PowerPoint)
  • Travel up to 50% 
  • Physical ability to deliver a fast-paced training program in which the lead technical trainer will be required to work in field and classroom settings
  • Classes are designed to accommodate 5 to 24 participants and structured to engage and activate adult learning principles in a variety of settings
  • The practical training environment replicates field scenarios to ensure safety is of the utmost importance
  • The Lead Technical Trainer is responsible to ensure all students adhere to Amtrak’s safety program and utilize P.P.E. as required in field
  • Will work variable hours and days

 

 

COMMUNICATIONS AND INTERPERSONAL SKILLS:

  • Must have excellent oral and written communication skills.

 

*The location for this position is flexible & can be based out of New York Penn Station. 

Requisition ID:115523
Posting Location(s):New York
Job Family/Function:Safety & Security 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.
 

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.


All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.


In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.



POSTING NOTES: Safety & Security || Corporate Jobs