Sr Evidence Preservation Coordinator - 90336958 - Los Angeles

Date: Nov 24, 2022

Location: Los Angeles, California, US, 90012

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

Our values of Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security are what every employee needs to know and do to be most impactful at Amtrak.


This position is responsible for the day-to-day administration of evidence preservation tasks relating to accidents or other incidents involving Amtrak operations giving rise to possible claims or liability including without limitations, grade crossing, trespasser and catastrophic incidents for a region of Amtrak operations. Included with this is the collection and sharing of train videos to others within Claims.  Position is responsible for general administration duties, including electronic file assignments (ensure database accuracy, ISO, initial correspondence), office incoming mail and documents, management of unassigned files (database accuracy, initial correspondence), and assist with lawsuit assignment.  Assist with onboarding of new staff to the practice group, including arranging for office space, computer needs, phones, etc.


Position is also responsible for: assisting the Claims department management with oversight, counseling, and training of Administrative Assistants and Claims personnel relating to evidence preservation policies and procedures; providing administrative support in prosecution and defense of tort claims/litigation involving Amtrak or railroads and commuter agencies with which Amtrak has operating agreements; ensuring accurate and efficient records management, comprehensive database organization and maintenance; facilitating efficient daily office operations; issuing retention memos for potential litigation holds and maintaining a current list of document custodians to comply with Amtrak’s legal responsibilities. In conjunction with Claims professionals and Claims management, responsible for ensuring compliance with FRA regulations and requirement.




  • Provide administrative support to office.
  • Must give continual attention to detail in typing and proofing materials, establishing priorities, and meeting deadlines.
  • Assist with the investigation of the existence of evidence in accidents or other incidents involving Amtrak operations giving rise to possible claims or liability including without limitations, grade crossing, trespasser and catastrophic incidents to ensure its preservation. 
  • Receives, collects, stores, documents, preserves, ships, transports, disposes of, maintains chain of custody of, and accounts for evidence in various forms in the region using defined evidence handling policies, practices, and procedures. 
  • Prepares detailed paperwork pertaining to evidence and submitted items, including inventories and chain of custody forms.
  • Tracks, ships, transports, and accounts for evidence preserved and transferred to appropriate technical experts, legal counsel and other third parties.
  • Develops and analyzes statistical data related to evidence preservation in the region.
  • Collaborates with Claims personnel to identify new evidence handling requirements and trends, and research, test, analyze and recommend solutions/improvements for approval.
  • Establishes and maintains working relationships with law enforcement personnel and industry peers.
  • Assist Claims personnel to develop and present evidence preservation training sessions to train company personnel in proper evidence identification and handling techniques.
  • Liaison for in-house counsel, Operations staff and outside counsel concerning evidence preservation resources and system improvements
  • Ability to exercise discretion while working and communicating in confidential settings with sensitive information.




  • High School diploma
  • Demonstrated experience in a legal/administrative role performing responsible administrative and business activities, including management of complex logistical issues among diverse individuals and groups.
  • Ability to multi-task in an environment that is demanding, fast-paced and deadline driven, typically under time constraints to produce evidence based on court-driven demands.
  • Experienced in the use of standard office computer hardware and software; Ability to work well within all levels of the organization, especially internal and external senior management.  
  • Fluent in English – oral and written communication.  
  • Must have the ability to successfully use Microsoft Office software – including Word and Excel.  Background should include word processing, office administration experience, and preparation of spreadsheets, graphs and charts.
  • Reliability, with a focus on personal integrity. 
  • Significant experience working within diverse environments.
  • Excellent interpersonal skills.
  • Demonstrated organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to proficiently use Microsoft Office Suite.
  • Familiarity with technical terminology and railroad operations. 
  • Ability to manage a large work load with attention to detail.
  • Ability to deal fairly and effectively with a wide variety of people.
  • Must be a team player, able to work under stress and maintain professional composure.




  • Demonstrated familiarity with railroad operating department functions related to job duties and the Evidence Preservation Program.  
  • Demonstrated experience with Amtrak’s business systems (SAP, Business Objects, Claims System, ASIS, ARROW, EIP, TCD (including LDVR interface and data preservation).
  • Ba/BS Degree
  • Experience with computer forensic hardware and software.




  • Must have excellent oral and written communication skills.

Requisition ID:108782
Posting Location(s):California
Job Family/Function:Legal 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

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