Cashier - 90067323 - New Haven
New Haven, CT, US, 06519
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
This position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform.
ESSENTIAL FUNCTIONS:
- Must perform general housekeeping to ensure clean, orderly work area
- This position will also co-ordinate car and locomotive assignments between CNOC Car and Locomotive Desks, Boston Chief and Motor Storage foreman all jointly responsible with the mechanical foreman for movements in and out of Parcel G. Responsible for recording departure times and reason for delay (if any) into ARROW System
- Required to maintain Mechanical Department book-off log and delay reports, coordinate hostler and yard crews for locomotive movements in New Haven Locomotive Servicing Facility
- Requires working contact with Metro North District G RTC and performing locomotive radio checks. Must prepare 15-day locomotive inspection sheets. Inspection sheets must also be filed and retained
- Coordinate rescue efforts for disabled trains. Will receive reports of enroute train failures and notify Mechanical Department foreman, coordinate power change for engine failures and bad order equipment. Any similar duties as assigned or required,
MINIMUM QUALIFICATIONS:
High School Diploma or GED.
Able to work under pressure; learn policy and procedures quickly; be able to work with minimal supervision.
Ability to learn computer-based skills.
Must be skilled in the processing of all types of Amtrak tickets and must have a thorough understanding of tariffs
to properly price tickets.
Make ticket reports promptly, properly safeguard company funds properly and prepare related reports.
Must be qualified with the operation of Arrow, Railres/Stars and Quik-Trak.
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent written and oral communication skills
Ability to maintain a positive, good-natured attitude is
essential
The hourly rate is $29.29-39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings her
Requisition ID:165172
Posting Location(s):Connecticut
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
