Infrastructure Planning Sr Mgr - 90406686 - New York
New York, NY, US, 10001
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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
The Senior Infrastructure Planning Manager position is responsible for customer relationship management; development of negotiating strategies and positions; building consensus both within and outside of Amtrak; taking a lead role in negotiations of agreements, contract amendments and other third-party contracts; and administration of existing and new contracts and assistance with agreements.
This position has direct responsibility for contracts and relationship management with a number of commuter and state agencies, including but not limited to the Metropolitan Transportation Authority, Long Island Railroad, Metro-North Railroad, and MTA Construction and Development.
Areas of responsibility include commuter access agreements for the Northeast Corridor and other Amtrak-owned assets, for-profit commuter operating agreements, and coordination of engineering and real estate issues related to these partners.
This position is also responsible for business development, relationship management and negotiation, implementation and administration of access-related agreements with non-commuter agencies. Including commercial enterprises and state and local governmental entities.
Essential Functions
- Administration of existing commuter access and operating agreements.
- Coordinate the negotiation of agreements with Amtrak Law, Finance, Operations, Real Estate and other relevant departments, to ensure appropriate remuneration and compliance with Amtrak legal and financial requirements and objectives, as well as with Mechanical, Engineering, Labor Relations and Human Resources regarding the negotiation of and compliance with specific corporate requirements.
- Achieving financial targets and performance measures associated with agency contracts.
- Managing development and implementation of creative service offerings to meet growing customer needs.
- Close coordination with the Amtrak Operations, including Superintendents and Division Engineers responsible for providing services and infrastructure access to customer agencies;
- Prepare monthly reports on services, including tracking of financial and operating performance
- Coordination of activities of other Amtrak departments involved in providing services to customer agencies, including Finance, Real Estate, Government Affairs, Procurement and Materials Management;
- Directing internal cross-departmental efforts to improve Amtrak’s service offerings and customer satisfaction.
- Implementing requirements of the Northeast Corridor Commission, as defined by Section 212 of the Passenger Rail Investment and Improvement Act of 2008
- Assists Director – Business Development in coordinating strategic planning efforts in broader geographic area.
Minimum Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 9 years of relevant work experience.
- Superior quantitative and analytical skills, along with strategic, business and political savvy.
- Demonstrated ability in customer service, contract negotiations and administration.
- Experience in PC based applications, including Word, Excel, PowerPoint, financial planning/reporting systems, and other technology-based systems.
Preferred Qualifications
- Master’s degree in business, transportation or related field with 11 or more years highly relevant business and planning experience, including at least five years in the transportation industry.
- Understanding of Amtrak operations and infrastructure.
- Experience in negotiating complex issues and drafting appropriate contract terms with federal, state and local officials and private industry representatives
- Experience in working with governmental agencies or commuter agencies.
- Demonstrated ability to work independently.
Knowledge, Skills, and Abilities
- Strong advocacy and communication skills, including the ability to articulate complex transportation issues to diverse stakeholders at all levels and externally
- Project management experience, encompassing budgeting, scheduling, business development, planning, design, and implementation
- Effective collaboration with staff and decision-makers to challenge conventional practices
- Proficiency in quantitative and analytical skills, including PC-based applications like MS Office Suite
- Familiarity and experience dealing with public agencies and the community in Chicago
- Demonstrated ability to build consensus among diverse project stakeholders, both public and private
- Experience in significant roles in large-scale transportation projects working with private and public sources of funding
The salary/hourly range is $135,800.00 – $176,040.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:166148
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
