Lead Business Analyst - 90341510 - Philadelphia

Date: Aug 4, 2022

Location: Philadelphia, Pennsylvania, US, 19104

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.



The Lead Business Analyst is responsible for preparing and analyzing PTC-related reports published internally and externally. The successful candidate is expected to complete detailed analyses that are often required ad hoc to support senior SD&O staff, other Amtrak departments, external stakeholders, and/or in response to PTC-related operational issues. This position reports to the PTC Director.



  • Prepares, analyzes, and distributes weekly, monthly, and quarterly PTC performance reports for the Amtrak network and monitors performance against strategic targets.
  • Provide input to project teams developing PTC reporting enhancements.
  • Provide PTC performance & foreign railroad data for the monthly SD&O performance meeting.
  • Identifies and interprets needs of internal and external stakeholders and foreign railroad data to provide complete, concise reports/analyses.
  • Develops business case presentations for senior SD&O staff to use in strategic enterprise decisions
  • Assist the Director in developing new PTC performance reporting tools and measures
  • Serve as a vital interface between Amtrak, host and foreign railroads.
  • Prepares and analyzes SAP and Ariba Reports as requested for the Director PTC.
  • Successfully establish and maintain effective relationships with internal and external stakeholders and subject matter experts involved in PTC project objectives and deliverables. 
  • Serve as subject matter expert working with internal and external stakeholders to provide expertise in developing the requirements, reporting, visualizations, etc.
  • Prepares complete detailed analysis of PTC performance and cutout ratio in mileage and prepares reports using data from all Amtrak system’s nationwide including areas where Amtrak is the tenant on foreign railroads. 
  • Partner with host railroads to compile monthly, quarterly, bi-annual and annual on FRA reporting requirements. 



  • Bachelor’s Degree in Business Administration or related field or the equivalent combination of education, training and/or experience.
  • 6 years of relevant operations, transportation, or data analytics experience
  • Excellent analytical skills, including use of statistical analysis techniques
  • Proven ability to work in a fast-paced environment, prioritize projects and deliverables and interact effectively with cross-functional teams.
  • Proven ability to analyze strategic options and their direct potentials and indirect impact on the organization.
  • Excellent oral and written communication skills, and the ability to communicate at various levels in the organization.
  •  Proficient in Microsoft Word, PowerPoint, Excel, SAP, ARROW, and Ariba/ACE procurement system.
  • Knowledgeable of railroad operations.
  • Highly responsive to requests of others inside and outside of Amtrak
  • Ability to manage multiple priorities within tight deadlines



  • Must have excellent oral and written communication skills

Requisition ID:116278
Posting Location(s):Pennsylvania
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology