Lead EAM Functional Analyst - 90000868 - Philadelphia

Date: Apr 14, 2024

Location: Philadelphia, PA, US, 19104

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Systems Engineering Asset Management System team supports Infrastructure Maintenance and Construction Services (IMCS) and Amtrak’s Engineering disciplines—Track, Communications & Signals (C&S), Bridges & Buildings (Structures), Electric Traction (ET), and Maintenance of Way (MoW) Equipment—by guiding the development and implementation of Amtrak’s Enterprise Asset Management (EAM) system in support of asset management strategies to deliver solutions that reduce asset downtime, extend equipment life, and optimize system performance to reduce the overall cost of asset management. The Systems Engineering Asset Management Systems team establishes robust partnerships with the IMCS Division Maintenance and Production and the Engineering disciplines (Track, Communications & Signals, Electric Traction, Bridges & Buildings, Equipment & Facilities) to guide development of Amtrak’s asset management system and drive an industry-leasing asset management practice.


The Lead EAM Functional Analyst (Track) is responsible for interacting with various levels of the business including Track Department leadership, field personnel, subject matter experts, the Legal department, IT personnel, and external business partners to ensure successful execution and support for work and asset management applications. The Lead EAM Functional Analyst (Track) represents the interests of the Track Department to the project teams (both within IMCS and external departments) responsible for developing and implementing Amtrak’s asset management systems. The Lead EAM Functional Analyst (Track) works to identify areas where enhancements to systems, processes, and procedures will increase operational efficiency and mature the asset management practices of the Track Department. The Lead EAM Functional Analyst (Track) drives end user adoption of asset management systems, resolves post-implementation issues and problems, and delivers training for the Track Department.



  • The Lead EAM Functional Analyst (Track) facilitates implementation of Amtrak’s asset management system, Maximo, and asset management principles for the Track discipline, managing a detailed project plan, instilling change management practices, identifying risks, and driving the completion of key deliverables. Responsibilities and tasks include:
  • Assist in the development, implementation, and administration of quality systems processes and quality assurance practices and policies for the Track discipline.
  • Perform quality control for data entered into Maximo for inspections and tests, corrective maintenance, incident and failure reporting, and labor reporting (cost against work orders).
  • Ensure compliance with FRA-mandated inspections and labor reporting.
  • Thoroughly understand Track business processes and work practices to:
    • Identify areas where business process changes are required to leverage Maximo standard functionality.
    • Coordinate with the EAM implementation team to ensure that solutions delivered provide data needed for Track management to make informed decisions related to condition, performance, and life of the asset as well as repair versus replace and capital planning.
  • Act as the Track subject matter expert on inspections and tests processes in Maximo for one or more technical disciplines. Develop an understanding of the assets which need to be inspected, the frequency of those inspections, and any configuration changes which will result in updates to the inspection.
  • Interface with the GIS team to ensure accurate asset attribute and configuration information is loaded to Maximo in a timely fashion. Continuously assess the Track discipline’s asset information to identify where new assets should be added and/or new attribute information collected to support the Track Department’s asset management strategy.
  • Develop a professional rapport and continuously communicate with all levels of the Track Department to gauge satisfaction with the asset management tools, systems, processes, and functionality delivered to assess further training needs, understand where strong change management efforts are required, and identify opportunities for improvement.
  • Perform routine field visits to interact with Track employees and learn first-hand how they use Maximo to support their business processes and to proactively address software use or efficiency issues.
  • Interface with the Track Department’s Maximo users on all new functionality, process changes, support, and training needs.
  • Drive implementation of asset management projects in the Track Department as requested by IMCS leadership to advance the asset management vision and program.
  • Collaborate with other Amtrak departments including IT, Data Analytics, and Industrial Engineering as well as outside contractors and consultants to promote improved processes and data quality.


  • Bachelor’s degree in Engineering, Business Administration, Technology Management, or a related field with a minimum of 6 years’ experience in purchase, materials planning or related field.
  • In lieu of education, a minimum of 10 years of relevant work experience, or equivalent combination of education, training, and work experience.
  • Minimum 5 years working in Operations, Business, or related field. 
  • Minimum 2 years working with Maximo Enterprise Asset Management System.
  • Application systems deployment experience in a field environment.


MIMINUM KSA (Knowledge, Skills, and Abilities):

  • Solid ability to collect, summarize and analyze financial and operational information.
  • Demonstrated work experience in railroad engineering management systems (or related field).
  • Proven experience with asset work management processes.
  • Demonstrated ability to build rapport within all levels of the organization and to communicate effectively with Department heads.
  • Ability to communicate complex concepts at all levels.
  • Working knowledge of asset, work, and maintenance management best practices and processes.
  • Demonstrated ability lead and manage organizational change.
  • Demonstrated ability to apply strong analytical skills.
  • Work with minimal supervision.


  • Master of Science Degree in Engineering, Business Administration, Technology Management, or related field with a minimum of 8 years’ experience.
  • In lieu of education, a minimum of 12 years of relevant work experience, or equivalent combination of education, training, and work experience.
  • Understanding of Maximo, asset and work management system, organizational and business processes.
  • Field experience in railroad maintenance, inspection, testing, or construction in one or more technical disciplines.
  • Proficient with SQL.
  • Working knowledge of ISO 55000, PAS 55, or other Asset Management standards.
  • Related workforce management experience.
  • Working knowledge of GPS/Geospatial Systems.


  • Office and field work environment.
  • Travel 25 – 50%. 
  • Travel to other Amtrak office and right-of-way sites that are not accessible by train travel will be required.


Must have excellent oral and written communication skills.


The salary/hourly range is $94,300 - $122,256. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:160772
Posting Location(s):Pennsylvania
Job Family/Function:Engineering 
Relocation Offered:No 
Travel Requirements:Up to 50% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.