Sr Investigations Specialist - 90291076 - Philadelphia

Date: Oct 11, 2021

Location: Philadelphia, PA, US, 19104

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

This position has the ability to be located in any Amtrak office location including but not necessarily limited to: (Washington DC, Wilmington DE, Philadelphia PA, NYC or Rensselaer NY, New Haven CT, Boston MA, Chicago IL, Seattle WA, Oakland or Los Angeles CA)

 

SUMMARY OF DUTIES

The Sr. Investigations Specialist investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with HR Compliance projects and initiatives. 

 

ESSENTIAL FUNCTIONS

•    Investigates complex and sensitive internal disputes, including complaints of discrimination and harassment, using best practice investigatory procedures. 

•    Prepares effective investigative plans. Collects and analyzes witness statements and documentary evidence and makes credibility determinations. Prepares thoughtful and thorough investigative reports and recommendations for corrective action. 

•    Advises and assists managers and other internal stakeholders on EEO related matters. 

•    Educates managers and employees, through one on one interactions and formal trainings, on prevention of workplace harassment. 

•    Builds internal professional relationships to effectuate HR Compliance initiatives and policies. 

•    Maintains thorough records of investigations.

 

MINIMUM QUALIFICATIONS

• Bachelor's Degree in Human Resources, Law/Legal Studies, Business Administration, or other relevant field OR equivalent years of relevant work experience may be considered in lieue of a degree

• 3 years of relevant work experience or equivalent combination of education and relevant work experience onducting investigations of discrimination, harassment, or employee relations matters or EEO, Law, Employee Relations, and/or Human Resources experience

•  Excellent written and verbal communication skills 

•    Ability to work with sensitive and confidential information 

•    Customer service focus and strong interpersonal skills 

•    Ability to analyze situations and take appropriate action to ensure resolution 

•    Good judgement, decision-making, and problem-solving skills 

•    Excellent computer skills including Excel and PowerPoint 

 

PREFERRED QUALIFICATIONS

•    5+ years of relevant experience, including working in EEO, Law, Employee Relations, and/or Human Resources 

•    Master's Degree 

•    S/PHR and/or SHRM S/CP Certification 

•    Experience in unionized environment 

 

COMMUNICATIONS AND INTERPERSONAL SKILLS

Must have excellent written and oral communication skills.

Requisition ID:71843
Band Zone:C3 
Posting Location(s): Open
Job Family/Function:Human Capital 
Relocation Offered:No 
Travel Requirements:Up to 25% 
Recruiter Name:Jeries Hijazin 
Recruiter Email:Jeries.Hijazin@Amtrak.com

 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.


All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.


In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.