Operations Planning Mgr - 90302136 - Philadelphia

Date: Nov 24, 2021

Location: Philadelphia, PA, US, 19104

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?



This position is responsible for developing, articulating, and assisting with implementing the AmtrakConnectsUS vision to grow and enhance our national network, pulling together wide-ranging information on all the components necessary to implement new intercity passenger rail corridor routes and enhance existing corridor routes.  The incumbent vets information developed by others, such as schedules and ridership and revenue forecasts, and also creates estimates of infrastructure needs on host railroads to provide necessary capacity for expanded and improved passenger service.  The result is a detailed combined vision of the resources required and outcomes to be delivered by the nationwide expansion and improvement of intercity passenger rail corridor routes.    
As states express interest, assist in creating corridor development plans for new corridor routes for use with state and other funding partners, in collaboration with the State Supported Service Line, Schedule and Consist Planning, Operations, and Finance. Expand the scope and depth of the original vision analysis to form the basis for decisions to proceed from a vision to route implementation (at which point the final operating plans would be developed by the functional areas of Amtrak responsible for route implementation).

This position assists with mid-to-long range planning initiatives for infrastructure enhancements to support National Network expansion and enhancement, and contributes to defining the requirements to be included in development plans.  Works with external stakeholders including state partners, state partner advocacy organizations, host railroads, the FRA, and others.




• Assist in creating and presenting corridor development plans  including schedules, concepts of operation, ridership, revenue, operating cost, and capital improvement estimates.
• Work with stakeholders including State Supported Service Line, Operations, Schedule and Consist Planning, Finance, states, and others so that corridor development plans contain their input and are supported by them, and are compatible with Amtrak and state objectives and with future implementation and operations plans.
• Research and incorporate available information regarding routes and services to avoid duplicate effort and contradictory study results.
• Support forecasting infrastructure and operating costs and revenues for new corridor routes for use in estimating operating economics and public funding needs.
• Present work to internal and external audiences. 
• Other duties as may be assigned.



• Bachelors degree in Business, Economics, Transportation, Planning, Engineering, or related field, or the equivalent combination of education, training and/or experience.
• At least seven years of relevant business and planning experience, including at least five years in the transportation or travel industry; extensive experience in business planning.
• General knowledge of railroad operations, Amtrak passenger markets, and intercity passenger rail business economics and practices.
• Familiarity with railroad capacity needs and capabilities, along with feasibility and cost for engineering solutions; plus familiarity with train station and equipment needs to support proposed service levels.
• Familiarity with railroad operating plans, train scheduling, business plans, travel markets, and state partner wants and needs.
• Self-starter with proven track record of owning processes and delivering results.
• Maintains, supports, and promotes a safe work environment while complying with all of Amtrak’s safety rules, policies, and procedures.  
• Skills in oral and written communication including explaining complex plans to others; conducting effective meetings; interpersonal communication; team building/team performance motivation; time management; relationship building; and conflict resolution.
• Quantitative and analytical skills including demonstrated ability to use Microsoft Office suite.  
• Strong organizational and project management skills.
• Ability to work collaboratively at all levels of the organization.  
• Forward thinking and creative with a strong business sense.
• Strategic and tactical skills required for planning and executing complex projects.
• Competencies in cost analysis and control, asset management, and budgeting.





• Nine years of relevant experience
• Experience with Amtrak financial planning / reporting and internal business systems.  
• Certification such as Project Management Professional (PMP) or Professional Engineer (PE).
• Practical, first-hand experience of working on projects through all stages in a life cycle.


Must have excellent oral and written communication skills.

Requisition ID:74268
Posting Location(s):Pennsylvania
Job Family/Function:Research & Strategy 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Research & Strategy || Corporate Jobs