Sr Mgr DT Sys Design & Dev - 90361809 - Philadelphia

Date: Sep 17, 2023

Location: Philadelphia, PA, US, 19104

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Sr. Manager, IT Systems Design & Development owns one or more IT processes within one functional area. The position manages services provided to one or more internal and external customer(s).  


Sr. Managers within the Systems Design & Development job family work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and in compliance with the organization’s architectural standards. Sr. Managers IT, Systems Design & Development are involved in the Full Systems Development Life Cycle and therefore are responsible for designing, coding, testing, implementing and supporting application software that is delivered on time and within budget. Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations.   


  • Provides subject matter expertise (SME), while managing across diverse teams owns deliverables, manage to deadlines, communicates across teams. 
  • Responsible for aligning information technology planning with the business strategy.
  • Provides input to business technology planning within their functional area. Implementssolutions consistent with the architecture.
  • Manages the improvement processes that impact customer satisfaction and relationships. 
  • Owns the designated processes and is accountable for ensuring that establishes processes are followed.  
  • Participates in the development of IT budgets. Tracks and takes appropriate steps to stay within budget. 
  • Develops and implements technologies to improve the performance of multiple business processes and increase profitability. 
  • Provides advice and counsel to the vendor relationship decision‐making and contract development processes. 
  • Reviews service provider performance. Identifies and confirms performance problems and notifies contract managers. 
  • Meets regularly with team to gather work statuses. Discuss work progress and obstacles. 
  • Establishes measureable individual and team objectives that are aligned with business and organizational goals. Documents and presents performance assessments. Recognizes and rewards associates commensurate with performance. Implements organizational practices for staffing, Equal Employment Opportunity (EEO), diversity, performance management, development, reward, recognition and retention. 
  • Identifies the roles, skills and knowledge required. Ensure staff has the resources and skills needed to support all work initiatives. Participates in IT workforce deployment activities. 



  • Bachelor’s Degree in related technical/business areas with 9+ years relevant experience or equivalent work experience. 
  • Strong understanding of C, C++, Java languages, their memory management, debugging and troubleshooting skills.Proficiency with version control systems like Git.

  • Excellent Leadership, Team Management and Communication Skills

  • Proven project management, risk, budget, and vendor management experience.

  • Familiarity with Agile methodologies, Scrum, Kanban, or other project management frameworks.


MIMINUM KSA (Knowledge, Skills, and Abilites:

  • Requires experience in managing teams and building relationships with people at a variety of levels. 
  • Requires demonstrated ability to launch and deliver one or more IT project(s) on time and within budget. 



  • Master’s Degree in technical/business or equivalent 
  • Experience programming and maintaining real-time systems such as PTC, CBTC, CAD, SCADA systems.
  • In-depth knowledge of the architecture and design principles specific to HPE NonStop systems

  • Proficiency in programming languages used on the NonStop platform, such as TAL

  • Familiarity with NonStop SQL/MP, SQL/MX and understanding of Pathway, the communication subsystem on HPE NonStop

  • Knowledge of the Guardian operating system and SCF for system management.

  • Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers 
  • Domain knowledge of transportation systems  
  • PMP and Agile Scrum certified



  • Hybrid - 3 days per week in office
  • May require travel up to 20% of the time  
  • Requires on‐call status



Must have excellent oral and written communication skills.


The salary/hourly range is $141,660 - $183,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:159167
Posting Location(s):Pennsylvania
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.