Sr Mgr. Systems Engineering - 90395033 - Philadelphia

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

The Sr. Manager DT, Systems Design & Development (Sr. Mgr. Systems Engineering) works on multiple projects as a Network delivery team owner, and sometimes as a project leader while managing matrixed resources. Responsible for systems analysis, design development, integration enhancement, maintenance and support.  Sr. Managers within the Systems Design & Development job family work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality network solutions. These solutions must be aligned with business and DT strategies and in compliance with the organization’s architectural standards. Sr. Managers DT, Systems Design & Development are involved in the Full Systems Development Life Cycle and therefore are responsible for designing, testing, implementing and supporting network systems and equipment that is delivered on time and within budget. Responsibilities beyond network systems oversight may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations.  

The Sr. Manager DT, Systems Design and Development (Sr. Mgr. Systems Engineering) possesses a solid understanding of development, testing and integration methodologies.  Knowledge of current and emerging DT products, services and processes is required. Individuals must be able to adjust to constant business change. Managers also provide client support, consultation and subject matter expertise for system development, maintenance and support. 

ESSENTIAL FUNCTIONS:

• Provides subject matter expertise (SME), while managing across diverse teams owns deliverables, manage to deadlines, communicates across teams.
• Responsible for aligning network system planning with the business strategy. Responsibilities include, but may not be limited to, the following: 
  • Works with business partners to understand business needs. 
  • Leads and participates in an DT advisory board(s) to manage DT services demand. Duties include communicating needs and priorities and providing feedback on pricing and investment.
  • Provides input to business technology planning within their functional area. Implements solutions consistent with the architecture.
  • Manages the development and implementation of DT initiatives to support business strategy.
  • Provides high-quality services at optimal cost to customers. Measures service performance and implements improvements as needed.
  • Manages the improvement processes that impact customer satisfaction and relationships. Owns the designated processes and is accountable for ensuring that establishes processes are followed. 
  • Participates in the development of DT budgets. Tracks and takes appropriate steps to stay within budget.
  • Participates and provides input to the Service Level Agreement (SLA) development process.
  • Provides advice and counsel to the vendor relationship decision-making and contract development processes. 
  • Reviews service provider performance. Identifies and confirms performance problems and notifies contract managers. 
  • Provides subject matter expertise (SME), while managing across diverse teams. Owns deliverables, manages to deadlines, communicates across teams.
  • Meets regularly with team to gather work statuses. Discuss work progress and obstacles.
  • Provides advice, guidance, encouragement and constructive feedback. Ensures work, information ideas, and technology flow freely among the section. 
  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.
  • Documents and presents performance assessments. Recognizes and rewards associates commensurate with performance.
  • Ensure staff has the resources and skills needed to support all work initiatives.  

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in related technical/business areas with 9+ years relevant experience or equivalent work experience.
• 9 years of relevant experience managing Network System projects
• 5+ years of proven track record of progressively providing technical and project leadership.
• Experience with Linux Red hat
• Experience with Linux Workstation
• Windows Server experience
• Experience with Routers and Firewalls preferably Cisco Systems)
• Experience network design and SCADA
• Experience with Control Systems
• Network Systems Infrastructure Project Work. 
• Requires experience in managing teams and building relationships with people at a variety of levels.
• Requires demonstrated ability to launch and deliver one or more DT project(s) on time and within budget.
• Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self- motivated.

WORK ENVIRONEMENT

• Onsite office in Philadelphia, PA

PREFERRED QUALIFICATIONS:

• • Master’s Degree in technical/business or equivalent
  • 11+ years relevant work experience preferred 
  • Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers.
  • Domain knowledge of transportation systems  

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $149,400 - $193,644   Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here

Requisition ID:164697

Work Arrangement:06-Onsite Click here for more information about work arrangements at Amtrak. 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..