Technology Dir - 90364654 -

Date: Sep 14, 2023

Location: US

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.




The Technology Director is an expert in software development, delivery and support. This role will serve as a senior individual contributor to provide technical leadership on across a variety of programs and portfolios. While there are no direct reports, the role will provide leadership to in house and vendor resources, serving as Tech Lead on various initiatives. 


The Technology Director works on major initiatives providing subject matter expertise and technical direction and is also responsible for systems analysis, systems landscape dependency mapping, design, development, and integration. The role works closely with customers, business analysts and team members to understand the business needs that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and re in compliance with the organization’s architectural standards.

Responsibilities may include: 


  • Works on initiatives that may span a broad range of systems, technologies, COTs solutions, and functional areas. Requires expertise in multiple technology domains and leverages railroad business knowledge to propose and build solutions.
  • Leads development teams in designing and implementing solutions that meet or exceed the business expectations.
  • Creates solutions to meet functional and non-functional requirements.
  • Defines and provides solution options to business problems.
  • Evaluates existing applications and platforms and provides recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.
  • Drives and advocates for automation, applying a DevSecOps mindset to all solutions.
  • Adheres to quality standards and procedures.  Reviews solutions for quality and compliance with application architecture standards and SLAs.  
  • Assists in defining development guidelines and standards, where needed to be utilized in software development/integration.
  • Provides technical leadership coaching and mentoring to team members.   Develops reports and presentations for senior management, as needed. 
  • Breaks problems down into smaller components to avoid big-bang implementation.
  • Defines, develops or modifies software application modules or enterprise wide software systems using disciplined development processes
  • Adheres to quality standards and procedures.  Reviews modules for quality assurance and checks compliance with application architecture standards and SLAs.  May assist in defining development guidelines and standards to be utilized in software development/integration.


  • Bachelor’s degree in computer science, Information Systems, or business management – or equivalent work experience
  • 10 to 12 years of relevant technical experience in a leadership or a Subject Matter Expert capacity.


MIMINUM KSA (Knowledge, Skills, and Abilities):

  • Extensive experience programming and/or systems analysis experience.  
  • Have a broad level of understanding surrounding information systems and application architecture standards.
  • Extensive experience in design, development and operation of internet scale web applications leveraging IaaS / PaaS / SaaS delivery models.
  • Experience in API Engineering for both REST and SOAP based services.
  • Strong object-oriented programming skills preferably in Java / J2EE, Spring, Hibernate
  • Ability to work well under deadlines and in a flexible environment.
  • Strong understanding of Service Oriented Architecture tenets, and N tier architecture deployments models when it comes to deploying against cloud-based platforms.



  • Work is performed in remotely.
  • May require travel up to 30% of the time.


Must have excellent oral and written communication skills.


The salary/hourly range is $153,660-$199,150. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.





Requisition ID:159725
Posting Location(s):N/A
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.