Marketing Specialist - 90298668 - Washington

Date: Nov 17, 2021

Location: Washington, DC, US, 20001

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

Primary role is the day-to-day contact for the state marketing departments for routes on the west coast including California, Oregon, and Washington. The Specialist will collaborate with the states and internal stakeholders on marketing and advertising efforts on a route-specific basis to promote ridership. The Specialist will manage and/or coordinate projects as requested by state partners (i.e., marketing plans, advertising, promotional fares, CVB/Tourism Board partnerships) as well as assist state partners in making changes to existing marketing/promotional initiatives.  Support marketing efforts for other states as required



•    Provide marketing support and/or coordination for projects proposed by the state partners. Garner a thorough understanding of key State partner routes and general awareness of the territory.
•    Provide conflict resolution of issues under the Marketing purview. Develop regularly scheduled calls to ensure relationship maintenance and to provide corporate initiative updates.
•    Maintain promotional fares orders, new and renewals. Coordinate with E-Commerce team to have webpages created or revised for promotions. Provide data results and interpretation to State partners.
•    Handle reservations/ticketing for partnerships/vendors promotions familiarization trips, photo shoots and meetings; maintains logs of all activities 

•    Encourage and manage utilization of Amtrak provided marketing assets/tools. 

•    Maintain, update and support the Marketing Asset Depository (Portal) internally and with a third-party agency.

•    Assist with the development of quarterly and ad-hoc reports for State partners.

•    Collaborate with key State partners and their advertising agencies to provide content and Brand guidance for State partner route microsites and social media channels. Liaise between State partners and Amtrak to ensure content remain current on Amtrak-owned channels.  
•    Collaborate to identify, develop, and sustain promotional campaigns to target various state partner consumer segments e.g., universities/students, families, etc. Work with internal departments to execute and promote on Amtrak channels and report results



•    Bachelor’s Degree required or an equivalent combination of education training and relevant work experience.
•    Minimum of 3+ years relevant experience 
•    Ability to manage multiple tasks and the confidence to make decisions with little or no direct management oversight.
•    Self-motivation and the ability to work in a large organization with minimal direct supervisory support


•    Strong understanding of transportation marketing.
•    Familiarity with the overall Amtrak national network.
•    5+ years relevant experience

Must have excellent oral and written communication skills

Requisition ID:69121
Posting Location(s):District of Columbia
Job Family/Function:Marketing 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Marketing || Corporate Jobs