Dir of HR Transformation - 90284257 - Washington

Date: Jan 8, 2021

Location: Washington, DC, US, 20002

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Director, HR Transformation is passionate about simplicity, technology, and operational excellence. This leader will create a HR Transformation team that is scalable, agile, and seamless to eliminate unnecessary complexity and improve the efficiency and effectiveness of HR processes while enhancing the employee experience. They will partner with IT on the evaluation of technologies to enable and support the future workforce while enhancing the employee experience. They will be responsible for project managing the implementation of key HR priorities with the EVP of HR, HR Leadership Team, IT, and other key stakeholders, in support of a multi-year roadmap and transformation strategy and building a roadmap of prioritized HR process improvement initiatives by evaluating current state and developing future vision.  




  • In collaboration with the HR team, drive a comprehensive review and mapping of existing HR processes and systems to create best practice solutions
  • Partner with IT on the evaluation of scalable technologies to build appropriate infrastructure for us to improve efficiency and simplification to support future growth while enhancing the employee experience
  • Create a cohesive digital experience that drives engagement and improves processes, so they are faster and more efficient
  • Monitor the external market and maintain knowledge of Talent-focused digital solutions, trends, and predictions to influence the HR technology and process strategy. 
  • Utilize expert project/program management skills to implement action plans for large scale projects 
  • Champion and drive a culture that embraces innovation, continuous improvement, and collaboration, being an ambassador of company vision and mission
  • Responsible for ensuring clear workflows, processes, SOPs, and policies across the HR function and with other departments such as Finance, Law, and IT
  • Ensure projects and programs are being managed appropriately to ensure on-time and on-budget delivery 
  • This is a hands-on role and the incumbent will be expected to balance the strategy, while overseeing the day to day of HR Transformation.




  • Bachelor's degree required OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree
  • 11 years' progressive leadership experience in related HR functions, including HR operations and HRIS




  • Deep experience leading, building and developing teams
  • Demonstrated HRIS knowledge; previous experience with leading collaborative transformation of process and/or technology improvements
  • Master at managing change with prioritization and can effectively communicate and motivate teams through transformation
  • Expert level analytical and problem-solving skills, ability to analyze & visualize data, understand trends, develop recommendations for action based on the analysis
  • Advanced project management skills - ability to handle multiple projects at once and competing priorities. Organized, extremely detail-oriented and execution-focused
  • Strong understanding of and experience with the entire employee life-cycle management process and with a HR Services model, experience with a unionized employee base is preferred
  • Success with service delivery, evolving the employee experience, process optimization and utilizing new technology solutions
  • Strong client facing skills with a flexible communication style and the ability to communicate complex concepts and analytics in a structured manner
  • Ability to thrive in fast-paced, high stakes and change-driven environment




  • Advanced degree and/or SHRM/PHR certification preferred
  • 13+ years of relative experience in HR functions, including HR operations and HRIS
  • Lean Six Sigma certification
  • PMP or CAPM certification



Must have excellent written and oral communication skills.


Requisition ID:49983
Posting Location(s):District of Columbia; Maryland; Virginia
Job Family/Function:Human Capital 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing.   All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.  Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.  We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.
POSTING NOTES: Human Capital || Corporate Jobs