Sr Principal Systems Engineer PIDS - 90289705 - Washington

Date: May 7, 2021

Location: Washington, DC, US, 20002

Company: Amtrak

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Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?


The Sr. Principal Systems Engineer (Developer) is responsible for development and support of multiple applications and platforms.  It is a leadership position that is well-versed practitioner of software engineering best practices and ensures software is developed with high quality. Daily tasks include reviewing development progress, ensuring any issues are resolved quickly, working with project manages, IT service owners and IT service offering leads to keep all parties  formally updated and aware  of development underway, as well as issue resolution status.


The Senior Principal Systems Engineer meets regularly with stakeholders to understand the business requirements that drive the analysis and design of quality technical solutions; confirms solutions alignment with business goals, and IT strategies I as well as, compliance with the organization’s architectural standards. 


• Provides technical subject matter expertise (SME), while managing across diverse teams, owns deliverables, manages to deadlines, and communicates across teams to achieve goals
• Owns and leads the software development approach as an engineering exercise; confirms requirements are clear, follows a documented development methodology, and makes sure a unit testing regimen is followed to deliver code per designs.   
• Creates and updates documentation as necessary to ensure architectures, designs, and other descriptions are up to date and describes the as-deployed system.   
• Leads the development planning process with customers, IT business analysts, architects and team members
• Works with architecture and technology to codify development tools, code reusability standards, improve design documents 
• Develops design specifications and sizing estimates for technical requirements. 
• Confirms all development work is in harmony with all standards as well as ensuring the overall implementation is connected to Amtrak's technology strategies. 
• Adheres to quality standards and procedures.  Reviews modules for quality assurance and checks compliance with application architecture standards and SLAs.  May assist in defining development guidelines and standards to be utilized in software development/integration. 
• Proactively recommends and provides ongoing maintenance of applications. 
• Assists in the development of user guides and training documentation.
• Provides technical guidance or system process expertise.  
• Develops reports and presentations for senior management, as needed.
• Experience designing and developing critical revenue generating customer facing and enterprise web & mobile applications. 
• Extensive hands on experience building complex enterprise class websites using key technology stacks such Adobe Experience Manager, Adobe Analytics, Target and cloud services. Develop hybrid cross-platform web & mobile applications utilizing Adobe Experience Manager & Angular framework. Expertise and experience with Adobe AEM product suite, including AEM 6.2/6.3, CRX, Target, DTM and DAM. Has built complex websites with workflows, templates and components.
• Strong experience in Java, J2EE, Spring, REST APIs and related server-side technologies.
• Extensive experience with AWS cloud development - Lambda, Kinesis, DynamoDB/Aurora, Redshift, NodeJs etc.
• Expertise in continuous integration and continuous delivery, with tools like Git, Jenkins & JIRA in an agile scrum environment. 
• The Sr. Principal Systems Engineer will serve as a lead software developer for the Passenger Information Display Systems (PIDS) program 
• The resource will be responsible for the development and maintenance of PIDS software – designing for quality, robustness, and scalability
• The Sr. Principal Systems Engineer will also provide Tier III operational support for PIDS and Onboard Information Systems (OBIS) 
• This position requires significant experience providing technical direction for design and implementation teams and will play a critical role in researching and recommending future solutions


• Bachelor’s degree in a STEM field, ideally Computer Science, Information Systems or Business Management 
• 10 years of experience in Full Stack development using object-oriented programming methodologies and the latest web technologies (JavaScript, JSON, MuleSoft, etc.)
• Significant hands-on experience managing all facets of the Software Development Life Cycle (SDLC) – waterfall/Agile/hybrid methodologies
• Aptitude and capability to learn new technologies and methodologies

• Extensive experience programming and/or systems analysis experience with a displayed mastery of multiple program languages.
• Can adapt programming methodologies of the team to better fit the project scope and unique needs that may arise.   
• Have a broad level of understanding surrounding information systems and application architecture standards. 
• Can focus on business goals while ensuring development is completed on time. 
• Ability to work well under deadlines and in a flexible environment.
• Must have experience/in-depth knowledge of business operations and systems requirements processes including ability to measure short- and long-term business goals.  
• Must possess the ability to utilize adaptable communication skills to effectively translate between technical and business language. 
• Must possess the skill to educate project team members on business unit goals and objectives and educate the business on the value of information technology. 
• Ability to identify, propose and oversee the execution of business solutions as well as interpret documents communicating business needs and requirements. 
• Must possess the skill to assess the client needs through direct interaction and identify opportunities to develop the business through effective use of technology.
• Ability to serve as a Subject Matter Expert (SME) for Commercial Off the Shelf (COTS) software solutions and custom, vendor supplied software solutions
• Excellent critical thinking, problem solving ability, and communication skills


• 11+ years of relevant experience in a Subject Matter Expert capacity.
• Master’s Degree
• Excellent troubleshooting skills 
• Excellent communication skills - both oral and written

• Self-starter and experience driving software development initiatives

• Experience with Agile methodology

• Experience with software management tools (Jira, Git)

• Experience with incident management software (ServiceNow) 



• Work is performed in an office environment
• May require travel up to 10% of the time 
• Requires on-call status
• Periodic work after-hours may be required
• Willingness to support applications 24 x 7 (24 hours a day, 7 days a week) 
• Additional duties as assigned 

Requisition ID:54721
Posting Location(s):District of Columbia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing.   All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.  Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.  We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology