Lead Software Engineer- Salesforce - 90296019 - Washington

Date: Sep 21, 2021

Location: Washington, DC, US, 20002

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

SUMMARY OF DUTIES:
The Lead Software Engineer is responsible for Developing Salesforce Apps and/or Community pages for assigned projects, provide high quality software systems by analyzing requirements, providing technical design, developing software, supporting testing and deployment. The Lead Software Engineer works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and in compliance with the organization’s architectural standards. Responsible for analyzing and bringing new technology trendsin the industry to Amtrak. The role is also a point of escalation for operational support for assigned systems.

 

ESSENTIAL FUNCTIONS:

• Provides technical leadership as part of a diverse team and provides consistent ownership for increasingly complex deliverables.

• Works on projects that may span a broad range of systems. Requires expertise in multiple technical environments and possesses an increased level of business knowledge. Responsibilities include, but may not be limited to, the following:
• Consults in the project planning process with customers, IT business analysts, architects, and team members.
• Organizes and documents technical requirements. Creates technical design specifications and assists in sizing technical requirements.
• Works with customers to develop and analyze application packages and tools and determine optimum functionality requirements to meet those needs.
• Collaborates with enterprise architect and infrastructure to integrate applications and hardware.
• Ensures that the design and application implementation meet security and QA standards.
• Evaluates new application packages and tools.
• Provides multiple recommendations for the solutions.
• Evaluates existing applications and platform and provides recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.
• Participates on teams that outline the process and scope out the improvements that can be realized through the application solution.
• May lead the deployment of new modules, upgrades, and fixes.
• Implements integration plans. Interfaces with testing teams to incorporate plans into integration testing process.
• Defines, develops, or modifies software application modules or enterprise‐wide software systems using disciplined development processes.
• Identifies better sources of data feeds and interfaces with architects to ensure their feasibility with corporate data warehouse, when needed.
• Documents functions and changes to new or modified modules, test activities/results and other areas such as error handling and backup/recovery procedures.
• Adheres to quality standards and procedures. Reviews modules for quality assurance and checks compliance with application architecture standards and Service Level Agreements (SLAs).
• May assist in defining development guidelines and standards to be utilized in software development/integration.
• Makes modules production‐ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.
• Provides ongoing maintenance of applications.
• May produce and analyze data extracts from system based on user requirements.
• Provides technical leadership coaching and mentoring to team members. Provides technical guidance or system process expertise.
• Develops reports and presentations for senior management, as needed.
• May manage vendor relationships that are required to provide operational support
• May coordinate preventative maintenance activities between vendors, IT and the business, including the installation of service packs, patches, and hot fixes.
• Keeps abreast of new technical standards and practices.
• Analyzes/monitors applications to ensure that the functionality and performance meets all product and service level requirements

 

MINIMUM QUALIFICATIONS:
• Bachelor’s Degree in Computer Science, Information Systems or Business Management with 6+ years relevant experience or 10+ years relevant work experience in subject matter expert capacity required to satisfy education and experience requirements.
• General Web, Cloud & Mobility Background. Strong knowledge of core Internet (HTTP, Mail, REST, DB, Data Modeling etc.)
• Strong documentation and communication skills. Ability to articulate complex architectures in actionable terms.
• Highly proficient knowledge of algorithms, data structures, design patterns and the experience with programming languages is required.
• Extremely proficient in frontend (Web) or backend (Server) or mobile application development or cloud platform services.

  • Experience as a hands-on developer and architect within the Salesforce domain with proven track record in delivering complex projects. Expertise creating and integrating Salesforce External Services, External Objects and use of Salesforce Connect using OData with internal APIs and micro-services. Experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, SFDC Metadata API, Jenkins, SVN. 
  • The successful candidate will have proven experience with Service Cloud, Community Cloud, Marketing Cloud, Sales Cloud, Force.com. Thorough understanding and proven experience of Role Based Access Control, and Permission Sets, all Lightning components including Process Builder and Cloud Flow Designer, Platform Events, Async REST, Sync REST, and Continuation Framework (integration). Solid understanding of Data Architecture and Management Designer and Integration Architecture domains, and Wave and Einstein Analytics 

Preferred hands-on mobile development experience

• Extensive experience programming and/or systems analysis experience with a displayed mastery of multiple program languages.
• Extensive experience with Agile methodologies and techniques including SCRUM and SAFE frameworks
• Have a broad level of understanding surrounding information systems and application architecture standards.
• Perform development of customer enhancements, and maintenance tasks using expertise with Structured Query Language (SQL) Server, Oracle.
• Ability to work well under deadlines and in a flexible environment.
• Must have experience/in‐depth knowledge of business operations and systems requirements processes including ability to measure short‐ and long‐term business goals.
• Must possess the ability to utilize adaptable communication skills to effectively translate between technical and business language.
• Must possess the skill to educate project team members on business unit goals and objectives and educate the business on the value of information technology.
• Ability to identify, propose and oversee the execution of business solutions as well as interpret documents communicating business
needs and requirements.
• Must possess the skill to assess the client needs through direct interaction and identify opportunities to develop the business through effective use of technology.
• Excellent troubleshooting skills.
• Excellent communication skills ‐ both oral and written.
• Must be a problem solver, team player and demonstrate flexibility to adjust to fluid business requirement changes.
• Demonstrate knowledge of the full IT development lifecycle and familiar with Agile/Scrum development environment.
• Must be able to work on multiple tasks concurrently.
• Must be able to reliably estimate time and effort required to complete a task.
• Ability to quickly learn and understand complex applications and technologies.

 

PREFERRED QUALIFICATIONS:
• 8+ years relevant experience
• Master's degree in Computer Science, Engineering, specialized training, certification, or equivalent work experience.
• Experience in travel, hospitality or transportation industries

Selected candidate will preferably have following certifications:

  • Salesforce Certified Administrator
  • Salesforce Certified Advanced Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II 

 

COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.

 

SF:LI
 

Requisition ID:63402
Posting Location(s):District of Columbia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing.   All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.  Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.  We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology