Digital Product Owner - 90403371 - Washington
Washington, DC, US, 20001
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
As a Digital Product Owner, you will play a crucial role in ensuring the successful delivery of components within a single set of digital products, capabilities, and services across Amtrak. You will be a member of a cross-functional team and serve as the supporting voice of the customer, developing a foundational understanding of business and process knowledge to guide development teams in building software products with the highest business and customer impact.
You will support product management and other stakeholders in prioritizing and managing a digital product backlog, incorporating feedback from business stakeholders and the team to guide continuous product improvement for a single team or product.
Role is based in Washington, DC. Requests for Remote work will be reviewed but not guaranteed.
Essential Functions
• Act as the supporting voice of the customer and point of contact for the product, managing the product backlog, ensuring that it reflects business priorities and drives value.
• Contribute to a clear product vision, ensuring alignment with business goals and customer needs.
• Assist product management and stakeholders in translating business needs into well-defined features, user stories, and acceptance criteria, with a focus on delivering high-quality solutions.
• Support the prioritization of features and user stories with input from product management and engineering teams, based on business value, customer feedback, and technical feasibility, ensuring the team works on high-priority items.
• Collaborate with stakeholders, customers, and development teams, to ensure everyone is aligned with the product vision.
• Understand the product roadmap and align the team’s work with the strategic direction, key features, and timelines for product development.
• Support the definition and tracking of key metrics and outcomes to measure the success of the product and identify areas for improvement.
Minimum Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Preferred Qualifications
• Experience with Jira Software, Confluence, FigJam, Jira Align, and similar tools.
• Experience of contributing to product definition and development within a product team.
• 2+ years of relevant experience preferred
Knowledge, Skills, and Abilities
• Demonstrated foundational understanding of agile methodologies, with Scaled Agile Framework (SAFe) experience preferred.
• Ability to learn quickly, take direction, and work in a fast-paced, collaborative environment.
• Strong problem-solving and analytical skills.
• Strong communication, relationship building, and facilitation skills
• Interest in developing the ability to bridge the gap between business needs and technical delivery, and in building a career in digital product.
The salary/hourly range is $65,000 – $84,888. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:165713
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
Recruiter Name:Joshua Popejoy
Recruiter Email: Joshua.Popejoy@amtrak.com
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
