Digital Product Owner - 90403371 - Washington
Washington, District of Columbia, US
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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
Opportunities: Digital Product Owners for Digital Technology (Washington, DC – Remote Eligible)
Amtrak will be hiring experienced Digital Product Owners to support a wide range of initiatives within our Digital Technology (DT) organization.
Open positions may include:
- Digital Product Owner
- Senior Digital Product Owner
- Lead Digital Product Owner
- Principal Digital Product Owner
If you would like to be considered for our upcoming Product Owner openings, please apply here.
These positions are based out of Washington, DC.
Remote work may be considered on a case-by-case basis depending on project and business needs.
IMPORTANT NOTE
This posting is used to collect interest for future openings. Applying now ensures you will be considered as roles become available.
Essential Functions
Opportunities will exist across multiple DT teams supporting customer-facing digital products, enterprise systems, internal tools, and modernization efforts across Amtrak.
These roles may support:
- Product strategy, vision, and roadmap development
- Prioritization of digital product backlogs
- Requirements definition, including user stories and acceptance criteria
- Cross-functional collaboration with engineering, UX, data, and business partners
- Delivery of digital solutions that improve the customer and employee experience
- Tracking product metrics and supporting continuous improvement
- Leadership of larger product domains (Lead/Principal levels)
Minimum Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Preferred Qualifications
• 2+ years of relevant experience preferred
Ideal candidates will bring experience aligned to the standard Product Owner role requirements, including:
Product Ownership & Delivery
- Acting as the voice of the customer, ensuring alignment between business goals and technical delivery
- Managing or supporting a digital product backlog, ensuring priorities reflect customer and business needs
- Translating business needs into well-defined features, user stories, and acceptance criteria
- Understanding the product roadmap and helping guide team priorities toward strategic outcomes
- Supporting the definition and tracking of metrics to measure product success
Technical & Analytical Skills
- Foundational understanding of Agile methodologies; SAFe experience preferred
- Experience with tools such as Jira, Confluence, Jira Align, FigJam, or similar
- Strong analytical thinking and problem-solving abilities
- Ability to learn quickly and understand technical concepts enough to communicate effectively with engineering teams
Leadership & Influence (Senior/Lead/Principal Levels)
- Leading product discovery and feature definition for more complex products
- Facilitating alignment across business, UX, and engineering
- Supporting or driving product strategy for a broader domain
- Mentoring junior team members or guiding cross-functional teams
Knowledge, Skills, and Abilities
Additional Profile Strengths
- Strong communication, relationship building, and facilitation skills
- Experience contributing to digital product development within a product team
- Interest in growing as a product leader and bridging the gap between business and technology
The salary/hourly range is $65,500-$84,888 for Digital Product Owner, $78,600- $101,844 for Sr Digital Product Owner, $94,300- $122,256 for Lead Digital Product Owner, $113, 200- $146,664 for Principal Digital Product Owner, and $135,800- $176,040 for Sr. Principal Digital Product Owner. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:165738
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.