Principal Governance & Policy Specialist (Hybrid/Remote)

Date: Nov 2, 2022

Location: Washington, District of Columbia, US, 20002

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Principal Governance and Policy Specialist is an experienced Governance/Policy management professional proficient in implementing NIST management key controls and standards, supporting and monitoring Amtrak’s Cybersecurity control environment, and collaborating with the Risk and Compliance teams to ensure that Cyber policies and associated controls are developed, implemented and maintained in a timely manner. The incumbent works with internal audit, external audit firms, and regulatory agencies to provide supportive documentation as applicable. This position works closely with risk and compliance teams to ensure adherence with internal controls, regulatory and information security policies, standards, guidelines and procedures. Position ensures that work plans and measures are instituted and assessed to achieve scope, objectives and potential risks, and adequate key IT Controls meets Internal Policy and Compliance Standards.  This role supports all security (GRC) related policies, associated governance, ensuring that controls and associated metrics, as well key risk and performance indicators are aligned appropriately to information security policies, standards, procedures, and compliance principles.


  • Develops and/or supports development of new policies, standards, guidelines, and procedures to ensure compliance with NIST, PCI-DSS, GDPR/CCPA, and other applicable laws, rules, practices, and regulations.
  • Works with GRC senior managers, directors, and other appropriate leadership to formulate, develop and review audit responses for external audits (OIG, TSA, etc.).
  • Develops and/or supports management to develop GRC Administrative, Physical, and Technical Controls Catalog.
  • Reviews, revises, and where appropriate, proposes new policies and procedures to ensure compliance with applicable laws and regulations (NIST, PCI-DSS, GDPR/CCPA, etc.).
  • Develops and/or supports development of system security plan, contracts, and legal agreements’ cybersecurity language.
  • Works with internal audit, external audit firms, and regulatory agencies to provide supportive documentation as applicable.
  • Works with Infrastructure systems team to develop standards for various ITGC processes and lifecycles.
  • Identifies major risk factors which may prevent Amtrak from achieving its strategic, operational, financial reporting and compliance objectives.
  • Generates appropriate communication, process, and educational plans for mitigating the disruption of change and identifies and removes obstacles to change.
  • Performs other related duties as assigned.



  • Bachelor’s Degree in accounting, information systems or computer science with 7+ years relevant experience or equivalent work experience.
  • 11+ years of relevant work experience to satisfy education and experience requirements.
  • Experience in GRC/IRM space with leading, developing and maintaining Cyber security and ITGC Policies and associated controls management.
  • Understanding of the Service Now platform ecosystem.
  • Familiarity with the risk‐based frameworks associated analysis and data analytics.
  • Familiarity with industry frameworks (e.g. CIS, COBIT, NIST, etc.), best practices and methodologies.
  • Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self‐motivated.
  • Solid understanding of data handling best-practices, information management, and governance.
  • Strong writing and oral skills with ability to effectively communicate technical issues to diverse audiences.
  • Excellent attention to detail.



  • Master’s Degree.
  • Experience working in large complex companies, that heavily rely on real time 24x7 operations to successfully service external customers. Experience in the transportation industry.
  • Technical Writing experience.
  • Certified Information System Auditor (CISA).
  • At least 7 years of broad IT audit experience to include executing internal audit or risk management consulting engagements. 



  • Must have excellent oral and written communication skills.


The salary range is $147,619-$167,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.


Requisition ID:115125
Posting Location(s):District of Columbia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology