Dir IT Platform Strategy & Innovation - 90341649 - Washington

Date: Aug 2, 2022

Location: Washington, District of Columbia, US, 20002

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The IT Director, Platform Strategy & Innovation will lead a team of engineers, architects, analysists, and developers with the mission to review and implement changes in platforms, process, and applications to improve the operational response, the auditable security posture, and the service delivery capacity across all stacks within the Infrastructure Platforms teams. The director will have responsibility for strategic planning, design, and delivery of innovative and transformative solutions to long term business problems that can be addressed by technology solutions within the Service Offering.



  • Leads the Platform Strategy & Innovation team to provide innovative and transformative improvements in the operations and service delivery for the Service Offering
  • Lead efforts to identify and address long-standing business & technology improvement needs that can be remedied using solutions provided by the Service Offering
  • Designs, documents, promotes, and enforces strategies and standards that will improve the security and operational stability of the infrastructure platforms regardless of provider.
  • Provides a single point of ownership and accountability for support of legal and regulatory requirements and audits as they apply to the Service Offering




  • 15+ years of relevant work experience in IT systems design, implementation, integration, and on-going operations
  • 10+ years of experience working directly with business users to document requirements, constraints and scope for the creation and delivery of innovative IT solutions
  • Minimum of 5 years’ relevant work experience managing technical teams in the delivery of Information Technology solutions.
  • Minimum of 5 years’ relevant work experience managing the delivery of complex capital projects that provided measurable business or operational benefit to the company 
  • Demonstrated experience managing 3rd party systems integrators and on-shore / off-shore managed services providers.
  • Demonstrated experience with providing or supporting Information Technology solutions in the passenger transportation industry.
  • Ability to envision creative solutions to business problems and inspire the team that will build and field them.
  • Excellent team building and collaboration skills that can motivate resources and create consensus across organizational boundaries.   
  • Ability to translate and communicate complex business issues into technical requirements that will form the basis for creative technical solutions
  • Ability to translate and communicate complex technical issues into language that Sr. Business Executives can easily comprehend and act upon.
  • Excellent project and program management skills, and superior oral and written communications.
  • Demonstrated ability to measure a situation, envision solutions, and organize and implement changes that will benefit Amtrak.




  • Master’s Degree in either Business Administration, Information Systems Management, Software Engineering, Data Analytics, Computer Science, or closely related technical field.
  • Prior experience as a people leader directing employees and providing coaching, performance reviews, and career development support.
  • Ability to support night and weekend work to oversee planned production deployment functions and respond (24x7) as required to assist in the troubleshooting and resolution of critical technical issues and outages relating to technologies within the Director’s scope of responsibility.



  • Must have excellent oral and written communication skills

Requisition ID:116621
Posting Location(s):District of Columbia; Delaware; Florida; Georgia; Illinois; Maryland; Massachusetts; New Jersey; New York; Pennsylvania
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology