Principal Technologist - 90347530 - Washington

Date: Nov 17, 2022

Location: Washington, District of Columbia, US, 20002

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Principal Technologist provides production system operations and maintenance (O&M) support for end-users, applications, infrastructure, platforms, or network services, serving as an escalation point for complex issues. They serve in an expert/lead technical role and may also work on one or more projects of moderate to high complexity as the technology subject matter expert and/or technical consultant.  When involved with a project team, acts in a consultative manner and provides technical subject matter expertise, system design, administration, and technical support. Works on tasks and projects, or supports issues that involve a moderate to a high degree of risk or may impact enterprise-wide performance and makes use of the individual's high level of knowledge within one or more areas of specialty.

• Troubleshoots existing information systems, application, middleware, or networks to identify errors or deficiencies.  Brainstorms possible solutions and evaluates alternatives against decision criteria.
• Researches and analyzes technologies within areas of required expertise. Assesses Emerging technologies.
• Evaluates and may recommend new products or tools for the organization.
• Makes recommendations and influences long-term technology strategy and planning for multiple business units.
• Assists in the development and analysis of source selection strategies.
• Works with service providers to ensure that their in-scope technical solutions are consistent with the enterprise business strategy and architecture. Serves as a consultant and escalation point for issues.
• Provides project managers with technical consultation and advice, enabling quick response to inquiries related to the program/project.
• Provides technical analyses to help define, assess, and monitor the technical aspects of the program/project or service.
• Designs innovative solutions using new technologies.  Recommends short-term alternatives when appropriate.
• Troubleshoots existing information systems or networks to identify errors or deficiencies
• Brainstorms possible solutions and evaluates alternatives against decision criteria.
• Lead team responsible for the resolution of support issues escalated by senior operations, development personnel, or service provider personnel.
• Works with vendors during the problem-resolution process as needed.
• Provides technical expertise across business functions.
• Identifies opportunities to improve business processes via new technologies.
• Provides support for Sr Principal Technologist's representation of Amtrak relevant, industry forums.


• Bachelor’s degree in computer science, engineering or equivalent plus 7+ years of relevant work experience or 11+ years of relevant technical experience, preferably with substantial experience in project leadership or Subject Matter  Expert capacity, required to satisfy education and experience requirements
• ITIL Certification (or equivalent)
• Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self-motivated.
• Must possess working experience utilizing the ITIL Framework for Incident, Change, Problem, and Release Management

• Administering and configuring JBoss, WebSphere, and WebLogic application servers
• AWS – Lambda, Dynamo DB, Elastic Beanstalk, S3, Kinesis, SNS, SQS App Dynamics, Jenkin automation, and Dev-Ops skills
• Development skills using Java, J2EE, Oracle PL/SQL, Unix Shell script, Python script

• MQ Skills.

• MS-SQL, MySQL, Oracle DB skills and development of writing script

• Bachelor’s degree in Engineering, Computer Science, or other related field plus 9+ years of experience
• Master’s Degree in Engineering, Computer Science, or equivalent.
• MCSE, CCNP (or equivalent)

Must have excellent oral and written communication skills.


The salary/hourly range is  $110,750 -$143,530. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long-term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:153561
Posting Location(s):District of Columbia; Delaware; Pennsylvania
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology