Integration & Operations Sr Mgr/Dir - 90355081 - Washington/Philadelphia/New York

Date: Sep 18, 2023

Location: Washington, DC, US, 20001

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


Preferred work location is Washington, DC, Philadelphia or New York, NY other Amtrak locations also acceptable with willingness to travel.



The Capital Delivery (CAPD) Integrations and Operations Director manages the day-to-day activities of the Department of Capital Delivery, under the leadership of the Executive Vice President of Capital Delivery.  The Director acts as a strategic partner to the Capital Delivery Vice Presidents, facilitating coordination of enterprise and department strategy and alignment of priorities into a comprehensive Capital Delivery operating plan. The Director will manage the department operating budget, internal department communications, and lead initiatives related to the continuous improvement of the department.  The Director will also liaise with counterparts supporting the other EVPs and CEO to facilitate inter-departmental coordination.


The Department Director position is an approximately 18-month high-potential development assignment intended for those that aspire to executive management.  It is an opportunity to develop strategic thinking, business acumen and leadership skills.  Position requires excellent time management skills, strong communication skills and a high degree of discretion to manage sensitive and/or confidential communications. Position also requires a high degree of flexibility with potential for travel and long hours as business needs dictate. 



  • Support development and monitoring of Department Operating Plan and Annual goals, including prioritizing initiatives, identifying gaps in the plans, and finding solutions to accelerate the achievement of business objectives and projects
  • Manage department operating budget 
  • Develop department communications, including collaborating with Corporate Communications for internal and external stakeholders outside the department
  • Track and prioritize key engagements and commitments for CAPD Executive Vice President. 
  • Serves as a trusted advisor for Capital Delivery senior leadership team, working with the business leaders to ensure understanding of implications of business decisions and reviewing materials for cross-functional impacts. Appropriately challenges business decisions from multiple perspectives (business, culture, human capital, Law, Risk Management, etc.).  
  • Identify and execute change initiatives that are focused on continuous improvement of Capital Delivery services
  • Serves as liaison with counterparts in other departments to enable effective inter-departmental coordination.
  • Coordinate development and review of CAPD Board materials, including providing guidance for project teams on process and expectations. 
  • Other duties as assigned




  • Bachelor’s Degree, preferably in Engineering, Business, or a related Field; or four additional years of related work experience
  • Demonstrated track record of success in positions of increasing responsibility, particularly focused on delivery of projects or organizational initiatives that enhance business performance  
  • Strong communication skills.  Ability to: write clear, concise and persuasive communications; prepare effective presentations; and engage in constructive dialogue to identify and resolve challenges.   
  • Strong critical thinking skills.  Able to analyze available data to recognize trends and provide strategic advice, options, risk assessments to inform good judgments and resolve problems.
  • High degree of personal initiative, a ‘self-starter’; able to deliver results in a dynamic fast-paced environment and tolerate ambiguity and resolve competing demands with limited direction.    
  • High emotional intelligence (EQ). Able to develop highly effective working relationships by building credibility, respect and rapport with all levels of management and employees.




  • MBA, JD or related masters degree
  • Minimum of 9 years of work experience in transportation, construction, or related fields
  • Knowledge of Amtrak organization and business rhythms.
  • Experience supervising/managing people 
  • 3+ years of experience at Amtrak
  • Exceptional listening and collaboration skills, able to find root causes of problems and differentiate between task, process and relationship challenges.
  • Recommendation from an Amtrak Senior Leadership Team member



  • Preferred work location is Washington, DC, Philadelphia or New York.
  • Position will work in an office environment.
  • Traveling 20-30%, depending on business needs, particularly for field visits and critical meetings. Field visits will require RWP training and PPE.

Must have excellent oral and written communication skills.



The salary/hourly range is $130,750 - $169,450. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:158345

Requisition ID:159727
Posting Location(s):District of Columbia; New York; Pennsylvania
Job Family/Function:Engineering 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.