Lead Software Engineer (Hybrid)

Date: Jan 17, 2023

Location: Washington, District of Columbia, US, 20002

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.



The Lead Software Engineer provides high quality software systems by analyzing requirements, providing technical design, developing software, supporting testing and deployment primarily on OnBoard Information display systems. The Lead Software Engineer works closely with customers, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and in compliance with the organization’s architectural standards. Responsible for analyzing and bringing new technology trends in the industry to Amtrak. The role is also a point of escalation for operational support for assigned systems.




  • Provides technical leadership as part of a diverse team and provides consistent ownership for increasingly complex deliverables. 
  • Works on projects that may span a broad range of systems. Requires expertise in multiple technical environments and possesses an increased level of business knowledge. Responsibilities include, but may not be limited to, the following:  
  • Consults in the project planning process with customers, IT business analysts, architects, and team members.  
  • Organizes and documents technical requirements. Creates technical design specifications and assists in sizing technical requirements.  
  • Works with customers to develop and analyze application packages and tools and determine optimum functionality requirements to meet those needs.    
  • Collaborates with enterprise architect and infrastructure to integrate applications and hardware. 
  • Ensures that the design and application implementation meet security and QA standards.  
  • Evaluates new application packages and tools.  
  • Provides multiple recommendations for the solutions.  
  • Evaluates existing applications and platform and provides recommendations for system enhancements by conducting gap analysis, identifying feasible alternative solutions, and assisting in the scope of modifications.   
  • Participates on teams that outline the process and scope out the improvements that can be realized through the application solution. 
  • May lead the deployment of new modules, upgrades, and fixes.  
  • Implements integration plans. Interfaces with testing teams to incorporate plans into integration testing process.  
  • Defines, develops, or modifies software application modules or enterprise‐wide software systems using disciplined development processes.    
  • Identifies better sources of data feeds and interfaces with architects to ensure their feasibility with corporate data warehouse, when needed. 
  • Documents functions and changes to new or modified modules, test activities/results and other areas such as error handling and backup/recovery procedures.  
  • Adheres to quality standards and procedures.  Reviews modules for quality assurance and checks compliance with application architecture standards and Service Level Agreements (SLAs).    
  • May assist in defining development guidelines and standards to be utilized in software development/integration.  
  • Makes modules production‐ready by moving them to libraries, completing forms, following procedures, completing version control documents, etc.  
  • Provides ongoing maintenance of applications.  
  • May produce and analyze data extracts from system based on user requirements.  
  • Provides technical leadership coaching and mentoring to team members. Provides technical guidance or system process expertise. 
  • Develops reports and presentations for senior management, as needed. 
  • May manage vendor relationships that are required to provide operational support
  • May coordinate preventative maintenance activities between vendors, IT and the business, including the installation of service packs, patches, and hot fixes.  
  • Keeps abreast of new technical standards and practices.  
  • Analyzes/monitors applications to ensure that the functionality and performance meets all product and service level requirements 



  • Bachelor’s Degree in Computer Science, Information Systems or Business Management with 6+ years relevant experience or 10+ years relevant work experience in subject matter expert capacity required to  satisfy education and experience requirements.
  • Advanced proficiency in the following technologies and methods:
    • Model use flows, journey maps, and other artifacts that help clarify the problem and solution.
    • Ability to build wireframes and prototypes to demonstrate & test designs for usability testing.
    • Support UX designers on cross-functional agile scrum teams for research, planning, engineering, and Quality Analyst.
    • Mastery of complex HTML, CSS, and JavaScript concepts and integration techniques and implementation of supporting design patterns and frameworks.
    • Ability to adequately develop content for the new Acela Alstom PACIS train system using content management tool suite and provide support for train integration, HTML5, CSS, JS, Material Design Bootstrap, SASS, PHP, Coldfusion, Adobe Forms, MySQL, Oracle, Sketch, Invision, Userzoom, Adobe Creative Suite, Axure, and Morae.
    • Make optimization and postproduction Mulitmedia editing decisions regarding animatin, audio, video, and graphics.
    • Provide Amtrak mulitmedia guidelines and standards to meet customer experience and digital platform system requirements.
  • General Web, Cloud & Mobility Background. Strong knowledge of core 
  • Internet (HTTP, Mail, REST, DB, Data Modeling etc.)
  • Strong documentation and communication skills. Ability to articulate complex architectures in actionable terms. 
  • Highly proficient knowledge of algorithms, data structures, design patterns and the experience with programming languages is required.
  • Extremely proficient in frontend (Web) or backend (Server) or mobile application development or cloud platform services. 
  • Extensive experience programming and/or systems analysis experience with a displayed mastery of multiple program languages. 
  • Extensive experience with Agile methodologies and techniques including SCRUM and SAFE frameworks  
  • Have a broad level of understanding surrounding information systems and application architecture standards.  
  • Perform development of customer enhancements, and maintenance tasks using expertise with Structured Query Language (SQL) Server, Oracle. 
  • Ability to work well under deadlines and in a flexible environment. 
  • Must have experience/in‐depth knowledge of business operations and systems requirements processes including ability to measure short‐ and long‐term business goals.   
  • Must possess the ability to utilize adaptable communication skills to effectively translate between technical and business language. 
  • Must possess the skill to educate project team members on business unit goals and objectives and educate the business on the value of information technology.  
  • Ability to identify, propose and oversee the execution of business solutions as well as interpret documents communicating business needs and requirements.  
  • Must possess the skill to assess the client needs through direct interaction and identify opportunities to develop the business through effective use of technology.  
  • Excellent troubleshooting skills. 
  • Excellent communication skills ‐ both oral and written. 
  • Must be a problem solver, team player and demonstrate flexibility to adjust to fluid business requirement changes.  
  • Demonstrate knowledge of the full IT development lifecycle and familiar with Agile/Scrum development environment.  
  • Must be able to work on multiple tasks concurrently.  
  • Must be able to reliably estimate time and effort required to complete a task.  
  • Ability to quickly learn and understand complex applications and technologies. 




  • 8+ years relevant experience   
  • Master's degree in Computer Science, Engineering, specialized training, certification, or equivalent work experience.
  • Understand design and development capabilities/limitations of Illinois Department of Transportation (iDOT) Seimens/Telvis LiveCom content management system and train configuration software.
  • Trouble shoot potential problems with software integration, alignment with dynamic variables, train hardware/sensors, GPS data, and provide possible solutions.
  • Experience in travel, hospitality or transportation industries 



  • Must have excellent oral and written communication skills.


The salary range is $107,660-$139,530. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.


Requisition ID:156521
Posting Location(s):District of Columbia; Maryland; Virginia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology