NECC Business Services Specialist - 90381965 - Washington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:
The Northeast Corridor Commission is seeking a highly motivated candidate to join its hard-working and enthusiastic staff. The Commission was established by Congress in the Passenger Rail Investment and Improvement Act of 2008 to coordinate among agencies that share the region’s core rail network. With historic funding from the Infrastructure Investment and Jobs Act (IIJA), corridor stakeholders are now advancing the most ambitious NEC capital investment program in decades, supported by the Commission’s collaborative planning, cost-sharing, and interagency coordination processes. While the Commission is administratively hosted by Amtrak, it is an independent team of transportation professionals.

The Business Services Specialist ensures efficient day-to-day business operations for the Commission staff organization, provides operational support to the Executive Director and other senior staff, and manages certain administrative functions in the areas of financial/grants management, human resources, and facilities/real estate in coordination with the Deputy Executive Director. This position is also responsible for start-to-finish logistical planning and coordination for the Commission’s quarterly meetings and maintaining up-to-date contact information for Commission members and their support staff.

ESSENTIAL FUNCTIONS:
•    Ensure efficient day-to-day business operations; support development and application of organizational practices and processes that align with applicable workplace standards (e.g. OSHA and Federal and DC Labor Law postings); maintain safety and emergency procedures.
•    Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, evaluating new office products, placing orders for equipment and supplies, and verifying receipt of supplies.
•    Manage day-to-day engagement with building management to address any issues within the Commission’s office space. Coordinate with Amtrak’s facilities support services, as needed, to resolve issues. Support office re-locations and office space preparation, as applicable.
•    Ensure all office equipment operates as intended by completing preventive maintenance requirements, troubleshooting malfunctions, managing repairs, and evaluating new equipment. 
•    Provide operational support to the Executive Director and other senior staff, including maintaining calendars, scheduling meetings, completing employment verifications, arranging travel, obtaining travel authorizations, and preparing expense reports. Assist with other support activities, as needed.
•    Ensure compliance with all purchasing/procurement standards and eligibility requirements pertaining to the FRA’s grant agreement with Amtrak to support the Commission.
•    Verify Commission expenditures and their grant reimbursement eligibility each month, initiate corrections as required, and support responses to financial audit requests. 
•    Manage logistical aspects of new employee onboarding, including equipment/supplies procurement, office space preparation, business travel enrollment, and badge provision.
•    Manage logistical aspects of employee off-boarding by completing all required paperwork and reclaiming all equipment/supplies and badges.
•    Manage start-to-finish logistical planning and coordination for the Commission’s quarterly board meetings, including finding and securing venues, negotiating meeting-related contracts with venues and suppliers, managing budgets, overseeing all day-of logistics, and processing invoices, payment requests, and expense reports.
•    Maintain up-to-date contact information for Commission members, alternates, and their support staff. Manage Commission email and contact lists.  

MINIMUM QUALIFICATIONS:
•    Bachelor’s degree in Business Administration, Public Administration, Human Resources, or a related field. 
•    Work experience in administrative / business support services or related field. 
•    Proficiency in MS Office, including Excel, Power Point, Word, and Outlook.
•    Demonstrated strong verbal and written communication skills.
•    Demonstrated high level of interpersonal skills to handle sensitive and confidential material and situations.

PREFERRED QUALIFICATIONS:
•    5-7 years of work experience, ideally in passenger rail and/or public transit industry. 
•    Working knowledge of all Amtrak financial software systems.

WORK ENVIRONMENT:
•    Location: Preferred location is Washington DC.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary range is $65,500-$84,888. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:162918
Posting Location(s):District of Columbia

Work Arrangement:04-Hybrid Weekly 
Job Family/Function:Marketing 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.