Program Manager- 90237929 - Hybrid DC, NY, PA, NJ

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:
Under minimal supervision from the Sr. Program Manager – Quality Management & Training, the individual in this role supports excellence in the project delivery function and governance of the portfolio by monitoring compliance with enterprise and department project delivery standards, leading performance audits, and identifying process gaps.

In addition, this individual will be leading and implementing continuous improvement actions including recommending new tools or process changes, issuing new or revised instructions, policies, standards, or procedures, and/or developing and delivering training.

ESSENTIAL FUNCTIONS:

• Document project management work processes in policies and procedures
• Ensures compliance via reviews and assessments with Amtrak project management standards and policies, third-party requirements, industry best practices, or project-specific requirements in the project delivery function; reports on results of reviews and assessments to various levels of management
• Supports development, implementation, and maintenance of data projects, tools, or initiatives
• Identify gaps, inefficiencies, trends, and best practices; present recommended improvement opportunities to various levels of management
• Develops and delivers training pursuant to department and/or program goals, to include project delivery best practices training as well as training associated with policy, procedure, business process, or tool changes

MINIMUM QUALIFICATIONS:

• Strong project and program management skills
• Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service
• Effectiveness working diplomatically across teams with varying objectives. Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project),
• Bachelor’s degree with a minimum of 9 years of relevant experience, or any combination of relevant education and experience
• PMP certification within one year of hire
• Must have work authorization in the United States

MIMINUM KSA (Knowledge, Skills, and Abilities):

• Expert-level technical writing skills
• Working knowledge of data analytic and enterprise project portfolio management tools and ability to leverage data from such tools
• Experience facilitating audits or assessments
• Experience developing, delivering, and measuring effectiveness of training Expertise in organizational change management

PREFERRED QUALIFICATIONS:

• Master’s degree in engineering, construction, or project management Current Project Management Professional (PMP) certification Certified in process improvements or similar
• Familiarity with quality management systems Experience in systems engineering

WORK ENVIRONMENT:

• Office building environment.
• Work in cubicle setting; stand, sit, bend, twist, use file drawers.
• Sit at computer to complete assignments, projects, and majority of tasks. Ability to work under pressure.
• Occasional travel as needed.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $113,200-$146,664. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163677
Posting Location(s):District of Columbia; Delaware; Maryland; New Jersey; New York; Pennsylvania

Work Arrangement:04-Hybrid Weekly Click here for more information about work arrangements at Amtrak. 
Job Family/Function:Research & Strategy 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.