Program Mgr - 90282585 - Washington

Date: Sep 5, 2021

Location: Washington, DC, US, 20002

Company: Amtrak

Your success is a train ride away.

Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority and the success of our railroad is the result of our employees.

Are you ready to join our team?

The Program Manager is responsible for delivery of large scale moderate to high risk programs, with multimillion dollar cost impacts and multi-year delivery schedule. The programs may encompass multiple projects, cross-departmental interfaces, multiple technologies, geographies and assets. The role requires analytical and metrics-based reporting to Executive Committee, and stakeholders. This role is aligned to the HR organization and will play a pivotal role in HR’s move to a cloud-based Human Resources Information System (HRIS) by implementing SAP SuccessFactors.


Key Responsibilities:
• Coordinate multiple project teams, vendors and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent projects.
• Establish Program Governance and Controls structures to enable effective escalation and decision-making processes.
• Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions.
• Identify, document and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across the organization to develop and implement appropriate dependency management processes.
• Identify and manage assessment of major changes to scope, schedule and budget through the appropriate Program and Enterprise governance approval mechanisms.
• Mentor and coach junior level Project Management staff and matrixed team members, and provide guidance on adherence to the Project Management practices.
• Work with senior leaders to contribute relevant data to support annual planning activities and sequence new working through the appropriate controls mechanisms.
• Ensure that program financial performance and forecasting information is available and reportable for senior executives and government regulators.
• Identify and evaluate the risks associated with program execution and work across organization to establish and monito mitigation plans.
• Develop and maintain required program management artifacts and ensure that all projects have appropriate project management artifacts and processes in accordance with Amtrak Project Management standards and applicable regulations.
• Identify efficiencies and present recommended improvement opportunities at various levels of management.
• Build strong relationships within Amtrak to understand the business challenges and opportunities.
• Cultivate partnership among executive leaders and portfolio stakeholders by establishing program governance structures such as steering committees, change control boards, program risk and quality management processes.
• Direct and supervise assigned project management, technical and operational resources to conduct detailed level planning overall program schedule and its milestone activities in accordance with the.established scope, budget and schedule constraints, and in alignment with mission and the goals of Amtrak.
• Identify, manage and mitigate inter-project and cross-organizational dependencies and risks by developing and implementing long-term goals and objectives and facilitating appropriate executive escalation and decision support processes.
• Develop, track and forecast annual budgets and operating plans to support the program.
• Provide performance reports and other relevant analytics on the program stakeholders.
• Monitor and approve all budgeted program expenditures.
• Ensure program adherence to the Amtrak Program Management methods and governance standards.


• Strong project and program management skills.
• Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service.
• Effectiveness working diplomatically across teams with varying objectives.
• Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project),
• Bachelor’s degree with a minimum of 9 years of relevant experience, or any combination of relevant education and experience.
• PMP certification.
• Must have work authorization in the United States.


• Graduate degree.

• Prior experience implementing SAP Success Factors
• Transportation industry background.
• PgMP certification.


Must have excellent written and oral communication skills.



Requisition ID:50221
Posting Location(s):District of Columbia; Maryland; Virginia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

We proudly support and encourage U.S. Veterans to apply for Amtrak job opportunities.

All positions require pre-employment background verification, medical review and pre-employment drug screen. Amtrak is committed to a safe and drug-free workplace and performs pre-employment substance abuse testing.   All new hires are required to undergo a hair drug test which detects the presence of illegal drugs for months prior to testing.  Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.  We appreciate your cooperation in keeping Amtrak safe and drug-free.  

In accordance with DOT regulations (49 CFR section 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety- sensitive duties for covered Department of Transportation positions.   If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, he/she will not permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an Affirmative Action/Equal Opportunity Employer and we welcome all to apply. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability (including blindness), or veteran status.

POSTING NOTES: Information Technology || Information Technology