Program Mgr - 90293432 - Washington

Date: Nov 16, 2022

Location: Washington, District of Columbia, US, 20001

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?


Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
 


 

SUMMARY OF DUTIES:
The Program Manager is responsible for delivery of large-scale moderate to high risk programs, with multimillion dollar cost impacts and multi-year delivery schedule.  The programs may encompass multiple projects, cross-departmental interfaces, multiple technologies, geographies and assets.   Individuals in this role work independently with some indirect supervision PMO Director or AVP, and may have either direct reports or matrixed subordinate team members. The role requires regular analytical reporting to other staff, Executive Committee, and stakeholders 

 
ESSENTIAL FUNCTIONS: 

  • Develop and maintain enterprise level policies and standards, overseeing the development and delivery of training to support the implementation of the policies and standards 
  • Manage and develop communications regarding key project management messages and critical information, providing clear messaging appropriate for multiple levels 
  • Assist and/or lead enterprise level projects working with stakeholders from across the organization to deliver results impacting the overall project management community at Amtrak 
  • Coordinate multiple project teams, vendors and assets to ensure timely and cost-effective sequencing and execution of critical path milestones across several inter-dependent projects. 
  • Cultivate collaborative partnership among stakeholders to enable scoping, financial and resource decisions  
  • Identify, document and elevate cross-organizational and vendor-driven dependencies, and work with executives and peers across the organization to develop and implement appropriate dependency management processes 
  • Identify and manage assessment of major changes to scope, schedule and budget through the appropriate Program and Enterprise governance approval mechanisms 
  • Mentor and coach junior level Project Management staff and matrixed team members, and provide guidance on adherence to the Project Management practices. 
  • Work with senior leaders to contribute relevant data to support annual planning activities and sequence new working through the appropriate controls mechanisms 
  • Ensure that program financial performance and forecasting information is available and reportable for senior executives and government regulators  
  • Identify and evaluate the risks associated with program execution and work across organization to establish and monitor mitigation plans 
  • Develop and maintain required program management artifacts and ensure that all projects have appropriate project management artifacts and processes in accordance with Amtrak Project Management standards and applicable regulations 
  • Identify efficiencies and present recommended improvement opportunities at various levels of management. 
  • Build strong relationships within Amtrak to understand the business challenges and opportunities. 
  • Cultivate partnership among executive leaders and portfolio stakeholders by establishing program governance structures such as steering committees, change control boards, program risk and quality management processes. 
  • Direct and supervise assigned project management, technical and operational resources to conduct detailed level planning overall program schedule and its milestone activities in accordance with the established scope, budget and schedule constraints, and in alignment with mission and the goals of Amtrak 
  • Identify, manage and mitigate inter-project and cross-organizational dependencies and risks by developing and implementing long-term goals and objectives and facilitating appropriate executive escalation and decision support processes. 
  • Provide performance reports and other relevant analytics on the program stakeholders 
  • Ensure program adherence to the Amtrak Program Management methods and governance standards 


 MINIMUM QUALIFICATIONS: 

  • Bachelor’s degree with a minimum of 9 years of relevant experience, or any combination of relevant education and experience 
  • Strong project and program management skills 
  • Superb communication and stakeholder management skills with focus on collaboration, team building, and customer service 
  • Effectiveness working diplomatically across teams with varying objectives. 
  • Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project),  
  • PMP certification 
  • Scrum Master Certification 
  • Must have work authorization in the United States. 


PREFERRED QUALIFICATIONS: 

  • SAFe Certification 
  • Product Owner experience 
  • Experience with food and beverage, service lines or pricing revenue projects 
  • Experience in Transportation, Airline or hospitality industries 

 

The salary range is $108,830-$141,040.   Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:153505
Posting Location(s):District of Columbia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.
 

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.


All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.


In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.



POSTING NOTES: Information Technology || Information Technology