Quality Assurance Analyst - 90257068 - Washington

Date: May 26, 2023

Location: Washington, District of Columbia, US, 20018

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.



Working under the guidelines contained within the Mechanical Department’s Quality Management System, the Quality Assurance Analyst is responsible for audit, inspection and review of the processes and product delivered by various entities including Amtrak maintenance facilities and external suppliers. These assessments will be reviewed and communicated to Union Craft Personnel and Operational management for adherence to the policies and procedures. Position represents Amtrak as an internal auditor for various regulatory agencies including the FRA, AAR, ISO, FDA and EPA.




  • Perform extended in-plant rolling stock equipment inspections for both internal and external suppliers that may require travel. 
  • Discern between substantial and immaterial deviations in quality of material and workmanship, and professionally insist upon substantial delivery of quality services and quality material.
  • Provide guidance and expertise based on knowledge of FRA regulations and their application to Amtrak rolling stock.
  • Have completed or be capable of completing a recognized auditor training course (ISO, ASQ, AAR, or other quality systems) within six (6) months of the appointment to the position.
  • Evaluate facilities and equipment against existing regulatory compliance and quality standards and where necessary make recommendations for improvement to both the existing standards and the methodologies and processes employed to achieve adherence to those standards.
  • Analyze performance data for systemic trends seeking opportunities for process improvement leading to increased equipment reliability.
  • Communicate with and educate Craft Personnel and Front-Line Operational Management of requirements along with corrective action definition.




  • BS in Business Administration or equivalent combination of education, training and work experience.
  • Experience demonstrating skill in a quality related position (e.g., auditor, inspector, manager, quality trainer in ISO, AAR, ASQ, and/or Quality Systems).
  • Experience in process management techniques.
  • Demonstrated experience with and knowledge of equipment maintenance procedures and FRA CFR 49 requirements.
  • Demonstrated sound leadership and project management skills.
  • Working knowledge of equipment systems with problem solving skills for all fleet types including locomotives, trainsets, and cars.
  • Demonstrated knowledge of FRA regulations and their application to Amtrak rolling stock.
  • Demonstrated proficiency in MS Office applications including Access and Project software.
  • Ability to learn new tasks (both complex and routine) in a fast paced environment with frequently changing priorities.
  • Excellent written/oral communication skills.
  • Flexibility to work extended hours if required.
  • Knowledge of collective bargaining agreements.




  • ISO Lead Auditor certification.
  • Demonstrated experience with Process Management Implementation and Control.
  • Working knowledge and experience with Reliability Centered Maintenance and Lean Manufacturing techniques.
  • Demonstrated experience/working knowledge of various data management business systems including Procurement, Work Management, Business Operations, Training.
  • Some experience in railroad related or similar transportation or industrial activity.
  • Some knowledge of various fleet and equipment nomenclature to include transportation industry style vehicles.
  • Demonstrated experience and/or working knowledge of the contractual aspect of Procurement/Contract Administration.




  • Works predominantly performing equipment inspections in a shop environment requiring bending, stooping and crouching movements for observational purposes.
  • Personal interaction with various business groups from Executive level through ground floor operatives.
  • Daily interfacing and relationship building with Union Craft Personnel and Front-Line Operational Management




Must have excellent oral and written communication skills.



The salary/hourly range is $70,080-$90,820. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:158564
Posting Location(s):District of Columbia
Job Family/Function:Mechanical 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Mechanical || Corporate Jobs