Senior Technology Architecture Director (Operations Technology) - Remote/Hybrid

Date: Mar 14, 2023

Location: Washington, District of Columbia, US, 20001

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Senior Technology Director OT Architecture will be a technology leader responsible for setting strategy, providing leadership, defining goals, developing architecture direction, prioritizing architecture efforts, resources and delivering results on our business systems technology platforms working with the Senior Director of Architecture.


This role will utilize education, guidance, and governance processes to maximize return on technology investment, and reduce time to capability, while minimizing operational costs. 




  • Responsible for creating an integrated technology plan to support all of Amtrak.
  • Partners with business leaders to develop service strategies, roadmaps and rationalize portfolio
  • Key participant in governance and committees that defines the IT mission and recommends IT investments.
  • Works with Senior Director IT Architecture to generates appropriate communication, process, and education plans to ensure both IT and Business leaders are aware of the overall architecture posture within Amtrak
  • Work with appropriate IT and OT technology leaders to identify key data.
  • Develop the Integration Strategy across the suite of OT technologies (Current & Future) 
  • Provide architectural assurance to projects to ensure that investments are consistent with roadmaps and strategy delivery on long terms goals and represent value for money while delivering on short terms business needs. 
  • Work in close collaboration Service Executives, Services Owners, and Operations leaders to develop holistic enterprise-wide architectures that enable the overarching Amtrak OT strategy. 
  • Guide and mentor enterprise and solution architects and designers as part of the delivery of OT projects and programs. 
  • Collaborate with Operations to develop and drive the IT/ OT strategy and provide leadership in shaping and coordinating an Operational Technology Strategy throughout Amtrak
  • Align OT Strategy and Business Strategy with Future Operations Strategy
  • Monitor and stay abreast of the development of technology in general to keep Amtrak’s OT strategy current



  • Bachelor’s Degree in Computer Science, Information System, Software Engineering, or Engineering or related field with 13+ year’s relevant experience or 17+ years of relevant work experience in business systems, development and/or support functions with a focus on Architecture and Technology Strategy.
  • Client expectation management, Program management, financial management and Technology product delivery experience is required.
  • 13+ years of relevant technical and business experience with 3 to 5 years of Architecture experience.
  • Requires experience working with C-level executives to educate and gain concurrence for the technology architecture standards, roadmaps, and plans.
  • Requires demonstrated ability to launch and deliver multiple major architecture initiatives making effective use of staff.
  • Must possess strong communication and interpersonal skills, work well with others in an integrated team environment, and must be self-motivated.




  • Master’s Degree in Computer Science, Engineering, Business Management or similar relevant field
  • Rail, Hospitality, Transportation, Engineering or any experience with asset-rich environments
  • 15+ years relevant work experience preferred. 
  • Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers.
  • Work is performed in an office environment.
  • May require travel up to 10% of the time. 
  • After hours and periodic shift work may occasionally be required




  • Must have excellent oral and written communication skills.


The salary range is $175,500-$227,440.   Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.


Requisition ID:154627
Posting Location(s):District of Columbia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Information Technology