Spring & Summer 2026 - Database Analyst Co-op - 90395747 - Washington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

Winter/Spring 2026 co-op program starting January 12th through July/August 2026.

Will support the Accessibility Office in initiatives advancing Amtrak’s accessibility program to ensure access for people with disabilities in Amtrak’s services, programs, and policies. Assist in the development of materials and technical guidance that support the Accessibility Office communications and planning. Will identify opportunities for accessibility program improvements through data analysis.

ESSENTIAL FUNCTIONS:

• Database analysis
• Reviews customer service complaints to determine root causes
• Reviews station on time performance data
• Effective communication of analysis results

MINIMUM QUALIFICATIONS:

• Must be actively pursuing a degree at an accredited educational institution.
• Must be actively pursuing an undergraduate/graduate degree in Engineering or Data Science.
• Must have at least 1 year of academic undergraduate studies completed or a sophomore status at minimum.
• Must have a cumulative GPA of 2.8 or higher.
• Understands the principles of database technology to analyze data from sources within the company.
• Must be able to work full-time (40hrs per week) with a 4-5 day per week in-person schedule.

PREFERRED QUALIFICATIONS:

• Ability to assess disparate situations.
• Ability to effectively communicate results of data analysis.
• Ability to travel to Amtrak stations and observe customer interactions with employees.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills.

Requisition ID:165194

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak. 
Relocation Offered:No 
Travel Requirements:0 - 5% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..