Spring 2023- Enterprise Network Engineering & Convergence Tech Intern - 90291426 - Washington

Date: Nov 14, 2022

Location: Washington, District of Columbia, US, 20002

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


Are you an undergraduate or graduate-level student pursuing business management, data science, computer science, cybersecurity, network engineering, project management, or a closely related field? Do you have a passion for leveraging your skills to drive projects that make an impact? Are you motivated by results and driven by pushing the envelope? At Amtrak, you will have a unique opportunity to work alongside talented professionals, interact with senior leaders, and make a tangible impact on a wide range of real-world business and technical challenges; all while learning about the Passenger Railroad industry.


This position is located within Amtrak’s Enterprise Network Engineering & Convergence (ENEC) organization, which provides Information Technology (IT) services across the Digital Technology (DT) spectrum including: onboard passenger Wi-Fi, Train-to-Ground (T2G) communications, third-party Distributed Antenna System (DAS) and cellular deployments, Network Data Services, Firewall / VPN Infrastructure Security and Management, Passenger Information Systems (PIDS), Onboard Information Systems (OBIS), and IT/OT convergence projects.


As an Intern within ENEC, you will support a team of Technologists, Engineers, Project Managers, and Business Stakeholders in implementing a wide range of technologies both in stations and on trains, as well as work in a lab environment testing the latest advancements in Cybersecurity, Network Security, and Digital Omni-Channel Communications.  
Individuals selected for this opportunity will work both independently under the supervision of a manager, and collaboratively as part of an intern cohort, to deliver innovative solutions to complex business and technical challenges. They will learn practical, hands-on business and technical skills and tools necessary to jumpstart their careers in various fields of interest.


The essential functions below represent some of the key focus areas interns will gain first-hand exposure to during their Amtrak internship:

Project/Program Management & Business Analysis
•    Closely collaborate with senior managers, project/program managers, engineers, business analysts, project stakeholders, and subject-matter-experts to help manage multi-million-dollar strategic and tactical technology initiatives
•    Drive the development of business requirements, test cases, and project management fundamentals governing scope, schedule, budget, and quality
Data Analysis/Visualization
•    Evaluate and analyze network and/or application data, and leverage Business Intelligence tools like Microsoft Excel, Tableau, and Power BI to create views, pivot tables, etc., and provide insights on data
Network Engineering & Cybersecurity
•    Investigate network and/or application data with project teams
•    Gain exposure to advanced Network Management & Security tools 
•    Work within a lab environment to prototype networking solutions for implementation across Amtrak’s national footprint
•    Explore advanced onboard and Train-to-Ground Wi-Fi and Radio Frequency (RF) Engineering technologies and passenger usage statistics
Continuous Improvement (Lean Six Sigma) / Business Process Re-Engineering
•    Identify, develop, and present areas of opportunity for operation research activities to influence business actions and capitalize on process improvement projects
Application Development
•    Develop software solutions and scripting that support the implementation of technology solutions on trains and in stations
•    Leverage data lakes and advanced modeling techniques to create heat maps and visual representations of data that produce meaningful insights and tell a story


  • Must be actively pursuing an undergraduate or graduate degree at an accredited school in Business Management, Cybersecurity, Network Engineering, Transportation Engineering, Computer Science, Project Management, Mathematics, or a closely related field
  • Must have at least 1 year of academic undergraduate studies completed or a sophomore status at a minimum
  • Must have a cumulative GPA of 2.8 or higher
  • Candidates must possess strong interpersonal, collaboration and communication skills given the high-degree of strategic importance, project/technology complexity, and potential senior management engagement in support of ENEC initiatives



  • Relevant work experience (e.g., full-time roles, internships, school projects) and examples of applying research techniques to solve real-world problems
  • Effective interpersonal communication skills including writing, oral and presentation
  • Strong self-learning skills, personal drive and enthusiasm with analytical skills, and ability to innovate and simplify current processes and practices 


Must have excellent oral and written communication skills



The hourly range is $17.50 per hour - $35.00 per hour. Pay is based on factors including school year, program of study, etc.  In addition paid internships include Amtrak rail pass privileges as a part of the experience along with one (1) PTO day per academic year.


Requisition ID:156026
Posting Location(s):District of Columbia; Maryland; Virginia
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. § 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology || Internships & Co-Ops