Sr Mgr DT Systems Design & Dev. (SAP-FICO) - 90298970 - Washington

Date: Mar 28, 2024

Location: Washington, DC, US, 20001

Company: Amtrak

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.


Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.


The Senior Manager, IT Systems Design & Development (SAP Finance Technology), is a critical member of the Order to Cash++ team. The role is a subject matter expert aligned to the Finance organization and will play a pivotal leadership role in Finance’s planning and move from SAP On Prem, business mainframe jobs and AWS to SAP S4 Hana and other cloud-based solutions. The Senior Manager works on multiple projects as a technical delivery team owner, and sometimes as a project leader while managing highly technical resources. Responsible for systems analysis, design development, integration enhancement, maintenance, and support. Senior Managers within the Systems Design & Development job family work closely with clients, business analysts and team members to understand the business requirements that drive the analysis and design of quality technical solutions. These solutions must be aligned with business and IT strategies and in compliance with the organization’s architectural standards. Sr. Managers IT, Systems Design & Development are involved in the Full Systems Development Life Cycle and therefore are responsible for designing, coding, testing, implementing, and supporting application software that is delivered on time and within budget. Responsibilities beyond development of software may include participation in component and data architecture design, technology planning, product evaluation, advanced testing processes and buy vs. build recommendations.  


  • Lead the Order to Cash team for Core Finance – AP, AR, SD, GL, AA, CM, TRM, CO and PS to develop product strategy and technology roadmap.
  • Drive the development and deployment of Finance cloud technologies to support Finance Controller (AP/AR/GL/PS/CO) Technology transformation.
  • Develop and implement best practices for Finance transformation using industry. leading Finance technologies to deliver effective business functions and capabilities.
  • Lead projects by developing and implementing a flexible change management methodology/ framework for the delivery of projects, working closely with IT for integration into the existing IT change management process.
  • Provides subject matter expertise (SME), while managing across diverse teams owns deliverables, manage to deadlines, communicates across teams.

Responsibilities include, but may not be limited to, the following: 

  • Works with business partners to understand business needs.
  • Leads and participates in an IT advisory board(s) to manage IT services demand. Duties include communicating needs and priorities and providing feedback on pricing and investment.
  • Provides input to business technology planning within their functional area. 
  • Implements solutions consistent with the architecture.
  • Manages the development and implementation of IT initiatives to support business strategy.
  • Manages the improvement processes that impact customer satisfaction and relationships. Owns the designated processes and is accountable for ensuring that establishes processes are followed. 
  • Participates in the development of IT budgets. Tracks and takes appropriate steps to stay within budget.
  • Develops and implements technologies to improve the performance of multiple business processes and increase profitability.
  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.
  • Reviews service provider performance. Identifies and confirms performance problems and notifies contract managers.
  • Provides subject matter expertise (SME), while managing across diverse teams. Owns deliverables, manages to deadlines, communicates across teams.
  • Meets regularly with team to gather work statuses. Discuss work progress and obstacles. Provides advice, guidance, encouragement, and constructive feedback.
  • Ensures work, information ideas, and technology flow freely among the section.
  • Experience with leveraging standard software modeling techniques to describe system design; designing components; utilization of existing system components that are leveraged by multiple applications; and leveraging capabilities of environment. 
  • Works with technical staff to understand and resolve Tier 3 level application issues. Additional tasks include creation of optimization programs to resolve problems and development of prototypes for proof-of-concept activities.



  • Bachelor’s Degree in related technical/business areas with 9+ years relevant experience or equivalent work experience.
  • 9 years of relevant experience managing development projects with corporate systems and Finance.
  • 5+ years of proven track record of progressively providing technical and project leadership to deliver enterprise scale systems.
  • Strong Agile delivery experience.
  • Strong expertise in SAP FICO, S4 HANA Database, S4 HANA Cloud Technologies, Business Suite (ERP, SRM, SCM, CRM), Solution Manager, Business Workflow, ABAP, Process Orchestration, Process Integration.
  • Experience in implementation of S4 Hana and cloud technologies such as SAP Analytics Cloud.
  • Life Cycle experience in migrating on-prem assets to cloud.
  • Strong people leader experience.
  • Requires experience in managing teams and building relationships with people at a variety of levels.



  • Master’s Degree in technical/business or equivalent.
  • 11+ years relevant work experience preferred.
  • Has delivered multiple projects using Agile scrum methodology.
  • Experience working in large complex companies that heavily rely on real time 24x7 IT operations to successfully service external customers.
  • Have utilized Microsoft Project, SharePoint, Atlassian tools such as JIRA, HPALM and Confluence.
  • Domain knowledge of transportation systems 
  • SAP FICO certifications 



  • Hybrid, 2-3 days per month in Office



  • Must have excellent written and oral communication skills.


The salary range is $149,400-$193,644.   Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.


Requisition ID:161352
Posting Location(s):District of Columbia; Delaware; Maryland; New Jersey; New York; Pennsylvania
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 


Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.


In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.