Systems Engineer - 90337675 - Washington
Washington, DC, US, 20002
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
Participate in projects providing strong expertise and technical support, working closely with other engineers and cross-functional teams to perform systems analysis, design, development, integration, and enhancements. Enhance and develop company systems, including Cloud technology, middleware/DB platforms, networking, infrastructure, packaged applications, system integration, or software development. Support change requests, resolving Tier-3 trouble tickets, monitoring platforms for failures/exceptions/threshold issues, performance tuning, optimizing application performance, and testing applications for product upgrades and patches. Collaborate with stakeholders to understand business requirements driving the analysis and design of quality technical solutions, ensuring alignment with business goals, IT strategies, and organizational architectural standards.
Essential Functions
- Participate in and support the systems development approach as an engineering exercise. I ensure requirements and specifications are clear, follow a documented development/build methodology, and make sure a robust unit, system, and integration testing regimen is followed to deliver solutions per design.
- Outline, develop, and document clear requirements and technical specifications following an established methodology.
- Create and update documentation as necessary to ensure architectures, designs, and other descriptions are up-to-date and describe the as-deployed system.
- Consult in the development/build planning process with customers, IT business system analysts, architects, information security, and other team members.
- Contribute to or develop technical solutions to meet defined requirements including changes, enhancements, or development of new infrastructure, platforms, and other systems.
Minimum Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Preferred Qualifications
- Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
- Plus 2 year of relevant work experience.
- Hands on experience administering and configuring enterprise access control systems such as Lenel OnGuard and Genetec Security Center.
- Proven background in low voltage systems, including door hardware integrations, badge readers, intrusion sensors, and cable management.
- Skilled in deploying, maintaining, and troubleshooting security specific software platforms, including badge management, alarm monitoring, and event workflow systems.
- Experience with Axis IP cameras, including installation, VMS integration, firmware management, and video analytics configuration.
- Strong understanding of physical security infrastructure end to end—access control, video surveillance, intercoms, and network based security devices.
Knowledge, Skills, and Abilities
- Extensive experience in systems development and/or systems analysis
- Mastery of multiple program languages, infrastructure components or technology platforms
- Broad level of understanding of information systems and systems architecture and integration standards
- Ability to focus on business goals while ensuring development is completed on time
- Ability to work well under deadlines and in a flexible environment
- Knowledge of business operations and systems requirements processes and ability to apply technical solutions to meet business needs
- Ability to utilize adaptable communication skills to effectively translate between technical and business language
- Ability to identify, propose and oversee the execution of business and IT solutions as well as interpret documents communicating business and IT needs and requirements
- Excellent troubleshooting skills
- Access Control & Video System Administration – Skilled in managing and supporting platforms like Lenel OnGuard and Genetec Security Center, including system configuration, user/group management, and device integrations.
- Low Voltage & Hardware Integration Expertise – Strong understanding of door hardware, electrified locks, badge readers, panel wiring, PoE devices, and infrastructure powering security systems.
- IP Video Surveillance & VMS Management – Experience configuring Axis IP cameras, VMS rules, video retention policies, firmware, and network-based video troubleshooting.
- Troubleshooting & Root Cause Analysis – Ability to diagnose issues across software, hardware, and networking layers in complex security ecosystems.
- System Design & Documentation – Proficient in creating requirements, diagrams, installation standards, and maintaining accurate system architecture documentation.
Environmental Conditions/Physical Demands
The salary/hourly range is $65,500.00 – $84,888.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:165976
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
