AVP Training & Development - 90379657 - Wilmington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary:
The AVP Training & Development (AVP, T&D) is a key strategic leader within the organization, responsible for the shaping, executing, and enhancing all learning/training initiatives and apprenticeship programs that strengthen employee skills, performance, and satisfaction. This role ensures that all training and apprenticeship programs align with industry standards, regulatory, and safety requirements, and organizational business objectives. 

The AVP, T&D will partner with senior leaders and key stakeholders across the enterprise to design, deliver, and measure blended learning solutions that directly support business strategy and drive measurable results. This leader must bring a strategic mindset, and the ability to proactively address evolving regulatory requirements, workforce development needs, and organizational priorities.  

Essential Functions:

• Develop and refine the organization’s learning strategy, ensuring they align with our overall business strategy (our Annual Operating Plan and Blueprint Key Actions) and adapts to evolving market conditions and regulatory requirements.
• Provides strategic leadership and direction for the development, implementation, and execution of all our learning, training, and apprenticeship programs, ensuring compliance with all regulated training requirements, including but not limited to 49 CFR Parts 213, 214, 218, 219, 229, 232, 234, 236, 238, 239, 240, 242, 243, 270 and 272.
• Lead and mentors a high-performing team of learning professionals and trainers, fostering an environment of continuous improvement, collaboration, and professional growth.
• Works closely with leadership team and union to ensure learning initiatives support organizational needs and employee growth.
• Lead the ongoing internal evaluation of the effectiveness of our training & development programs, making data-driven improvements to align with the needs of the organization and its workforce.
• Ensure all training programs comply with relevant laws, industry standards, and continues to meet or exceed all compliance and regulatory training standards.
• Oversee budget management through direct reports. Assemble annual budget, summarizes, and submits for approval. Monitor project/program reports for adherence to budget, obtains information to explain variances, and provides assistance as necessary to remain within budgetary constraints or request additional funding.
• Monitors emerging trends in learning and development, including training methods and best practices, to assess and recommend appropriate solutions for enhancing our learning and development strategies.
• Devise and implement a business plan to identify subject matter experts in the development, review, evaluation, and revision of technical training programs for compliance with current statutory/regulatory requirements, documented practices technology, operational needs, and other requirements. Forecast needs for instructional standards, methods, and technical approaches and ensures the effective utilization of technical training resources.
• Provides leadership in support of our mission, vision, values, and customer service standards of Amtrak network while delivering learning programs.

Minimum Qualifications:

• Bachelor’s Degree in Learning & Development, Education, Organizational Development, Industrial Psychology, Human Resources, or related field required (or equivalent combination of training, education, and relevant experience may be considered in lieu of a degree).  
• 15 years of total professional experience required, in railroad operations preferred; at least five years of senior-level management experience with responsibility for training, train operations, and budget management preferred.
• Advanced leadership and management skills with proven ability to motivate others; effective writing, presentation, meeting and facilitation skills; interpersonal communication; time management; and conflict resolution and investigation skills.
• Expert knowledge of applicable federal, state and local rules and regulations governing railroad operations, training, and safety.  
• Advanced knowledge of compliance requirements for apprenticeship, training grants, and technical training programs.
• Strong experience demonstrating the ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing, changing environment.
• Demonstrated success analyzing and interpreting quantitative data and qualitative information related to railroad operations and maintenance, safety, and financial performance sufficient to draw conclusions and make business decisions.
• Advanced knowledge of learning theories, instructional design methodologies, planning, facilitation, learning policy and implementing efficient learning solutions
• Strong strategic thinking and problem-solving capabilities

Preferred Qualifications:

• Master’s degree in Learning & Development, Education, Business, Organizational Development, Industrial Psychology, Human Resources, or related field required.
• Detailed knowledge of Amtrak’s business, operation, and financial system. 
• Expert knowledge and demonstrated proficiency in 49 CFR Parts 213, 214, 218, 219, 225, 229, 232, 234, 236, 238, 239, 240, 242, 243, 270 and 272, and Amtrak's Electrical Operating Instructions.

Communication and Interpersonal Skills:

• Proven track record and ability to build strong collaborative partnerships with union representatives, senior leaders, and stakeholders across the organization to successfully drive organization initiatives, gain commitment, and implement sustainable change
• Effectively facilitates dialogue fostering trust and mutual understanding among employees, leadership, and union partners. 
• Adapts communication style to engage, influence, and inspire at all levels of the organization. 

The salary/hourly range is $215,000 - $268,300, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:165219

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak. 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law..