Principal Applications Systems Engineer - 90335562 - Wilmington

Date: Nov 15, 2022

Location: Wilmington, Delaware, US, 19801

Company: Amtrak

As a current employee you know Amtrak connects businesses and communities across the country and we move America’s workforce toward the future. The safety of our passengers, our more than 20,000 colleagues, the public and our operating environment is our priority and the success of our railroad is the result of you.

By living the Amtrak values and actively embracing and fostering diverse ideas, backgrounds and perspectives, together we will honor our past and make Amtrak a company of the future.


Employer: National Railroad Passenger Corporation (Amtrak)

Job Title: Principal Application Systems Engineer

Job Code: 10543.181

Job Location: 100 South French Street, 2nd Floor, Wilmington, DE 19801 (Some domestic travel (10%) may be required. May telecommute from home due to Covid)

Job Type: Full-Time


National Railroad Passenger Corporation (Amtrak) has an opening for a Principal Application Systems Engineer in Wilmington, DE.

Job Duties: Support, develop and enhance the critical distributed technology applications used by the Operations Department. On call production environment support. Troubleshoot production issues. Develop and manage integration and/or deployment activities. Lead, participate and manage changes, transition or general continuous improvement activities relative to the applications of responsibility. Document changes to architecture, design, integration while maintaining support documentation for both business and IT. Monitor and support all services, systems and performance metrics to meet the SLAs. Support testing activities for all environments during deployment of any changes. Manage incidents, changes, and problems to delivery high quality services to the customers. Responsible for implementing, enhancing, and supporting key applications in the Train Operations space. Conduct workshops with Engineering, Mechanical and Real Estate departments to understand business requirements driven by FRA (Federal Railroad Administration) guidelines. Document changes to architecture, design, integration while maintaining support documentation for both business and IT. Build application packages for production and non-production environments, as well as manage build configuration. Collaborate with development team to address all the defects/bugs reported during UAT and System Integration testing. Coordinate with various stake holders about the application deployment, timelines, and outage management.

Requirements: Employer will accept Bachelor’s degree in technology, engineering or a related field and 7 years of progressive post bachelor’s experience as a job offered, or 7 years of progressive, post-bachelor’s experience in a related occupation. Experience must also include the following: 1) understanding surrounding information systems and application architecture standards. 2) Focus on business goals while ensuring development is completed on time. 3) Experience/in-depth knowledge of business operations and systems requirements processes including ability to measure short- and long-term business goals.  4) Ability to utilize adaptable communication skills to effectively translate between technical and business language.  5) Experience in educating project team members on business unit goals, objectives, and initiatives.  6) Ability to identify, propose and oversee the execution of business solutions as well as interpret documents communicating business needs and requirements. 7) Must possess the skill to assess the client needs through direct interaction and identify opportunities to develop the business through effective use of technology.  8) troubleshooting skills. All positions require pre-employment background verification, medical review and pre-employment drug screen and proof of full vaccination against Covid-19.


CONTACT: Apply at Please refer to Job: #10543.181


Requisition ID:108163
Band Zone: 
Posting Location(s):Delaware
Job Family/Function:Information Technology 
Relocation Offered:No 
Travel Requirements:None 
Recruiter Name:Jessica Koltsaklis 


You power our progress through your performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.