Sr Wage & Compliance Analyst - 90217352 - Wilmington

Date: Sep 16, 2022

Location: Wilmington, Delaware, US, 19801

Company: Amtrak

As we move America’s workforce toward the future, our goal is to connect businesses and communities across the country. The safety of our passengers, our more than 20,000 colleagues, the public and our operating environment is our priority, and the success of our railroad is due to your efforts 

Our values of ‘Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak.  By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

The Wage & Compliance Analyst conducts audits for Train & Engine employee wages and compensation in accordance with the labor contracts.  This position is responsible for ensuring that audits accumulate complete and relevant information to provide an appropriate factual basis for opinions and conclusions to support final payment recommendation.  



  • Prepares formal reports covering authorized and unauthorized payments made to T&E employees.  
  • Analyses complex issues and, when appropriate, make appropriate recommendations.  
  • Processes timekeeping exceptions to ensure wage and compensation compliance with UTU and BLE agreements.
  • Presents all audit findings and proposed recommendations to inquiring business partners.
  • Makes timely reviews of exception audit reports from the paperless time ticket system.  
  • Responsible for reviewing and appraising evidentiary data obtained and use as a basis for an informed objective opinion on the adequacy, effectiveness and efficiency of performance activities being reviewed.  
  • Recommends equitable resolution of audit findings for assigned audits and provides necessary support to internal management and other Amtrak departments to reduce Amtrak cost or to recover unauthorized payments.    
  • Provides formal training to new hires on timekeeping practices relative to UTU and BLE agreements.




  • Bachelor degree in Business, Transportation or related field of study
  •  2+ years relevant experience OR an equivalent combination of education, training and work experience.
  • Working knowledge of Microsoft PC-based computer applications-MS Word, MS Access, MS Excel, MS Power Point, and Outlook.  
  • Requires an excellent attendance record and the ability to work with others in a team environment and communicate with field supervision, support departments and representatives of Amtrak technology.  
  • Proficient in the Labor Management System and associated changes to the system since the inception of LMS into T&E payments, System application and products data base.  
  • Proficient in the Labor Management System and associated changes to the system since the inception of LMS into T&E payments, System application and products data base.  
  • Prefer some experience as a CMR-Verification Clerk.   



  • Experience as a verification clerk or other auditing/data analyzing functions.
  • Ability to work with others in a team environment and communicate with field supervision, support depts. and Amtrak technology representatives, etc.  Good oral and written skills.
  • Demonstrates strong communications skills with senior management and business partners by consistently providing complete, timely updates and effective, appropriate escalation of the issues.
  • Consistently applies excellent customer service skills when dealing with the customers.




  • Must have excellent oral and written communication skills.

Requisition ID:151721
Posting Location(s):Delaware
Job Family/Function:Transportation 
Relocation Offered:No 
Travel Requirements:Up to 25% 

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job – we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use.  Candidates who engage in the usage of marijuana will not be qualified for hire.   Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation.  Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Transportation || Corporate Jobs