Lead Space & Equipment Control Analyst - 90014987 - Wilmington

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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:
The Lead Space & Equipment Control Analyst is directly responsible for proper sizing and make-up of trains throughout the Amtrak System in accordance with System Fleet Plan. The position constantly monitors booking levels adding/reducing consists where warranted to increase revenue and minimize costs and is directly responsible for adjusting inventory levels to ensure all available seats are offered for sale.  This position provides direction to yards and facilities both verbally and in written form with respect to proper train make-up and movement of all equipment.  During service disruptions this position takes a leadership role in developing alternative operating plans that minimize passenger inconvenience and is directly responsible for ensuring that all equipment is rebalanced

ESSENTIAL FUNCTIONS:

• Provides real-time direction both verbally and in written form to Division yards/facilities throughout the Amtrak system for the proper make-up of passenger trains in accordance with System Fleet Plan.  
• Directs Division yards/facilities in the manipulation of cars and locomotives to ensure the maintenance schedules of the Mechanical Department are met and all equipment remains compliant with Federal regulations.
• Responsible for leading daily equipment conference calls with Division yard/facilities with respect to train make-up and equipment moves.
• Directly responsible for analyzing real-time conditions such as booking levels or horsepower requirements adding/reducing consists where warranted reducing costs and increasing revenues.   
• Direct responsibility for daily and long-term capacity planning which involves monitoring ridership and analyzing ridership trends adding extra equipment lines where needed to ensure maximum revenue. 
• Directly responsible for implementing Holiday programs and making adjustments to the programs where possible based ridership needs and equipment availability to ensure maximum revenue. 
• Directly responsible for approval of Special Trains, Private Car movements and all equipment movements throughout the Amtrak System.
• Directly responsible for adjusting both inventory and consist information in the Arrow system in a timely basis so all available seats are offered for sale and/or the potential for standee conditions are reduced or eliminated while providing an accurate manifest for on-board crews.
• Takes leadership role during service disruptions in conjunction with the System Operations Duty Officer to develop alternative operating plans in the event of service disruptions so that passenger inconvenience is minimized.  This position is directly responsible to ensure that equipment is re-balanced, and locomotives have sufficient fuel.

MINIMUM QUALIFICATIONS:

• Degree in Business, Transportation, Logistics or related field of study OR an equivalent combination of education, training and work experience
• Intermediate level experience six (6) years working in Operations, Business or related field is required
• In lieu of a degree, ten (10) years of relevant experience is required
• Demonstrated aptitude for working with and through a diverse work force at all levels of the organization to achieve a common objective (be it business-as-usual train operations or recovery from a major service disruption)
• Proficiency using computer applications such as Microsoft Office suite of business software

PREFERRED QUALIFICATIONS:

• Prior functional experience in train operations, mechanical, equipment utilization, field transportation management, manpower utilization, stations/customer service.
• Thorough understanding of the interrelationship that train operations, equipment and manpower play in providing service to our passengers.
• Working knowledge of Amtrak’s route structure, operating rules and practices, passenger equipment types and general train makeup characteristics.
• Working knowledge and/or qualification on any railroad book-of-rules, AMT-2, AMT-3, AMT-4 or AMT-5.
• Proficiency using computer applications such as Microsoft Office suite of business software.
• Proficiency using Amtrak’s mainframe computer applications such as Arrow and CICS.
• Practical work experience with Amtrak labor agreements, safety and environmental regulations and applicable federal codes and statutes governing railroad operations.

WORK ENVIRONMENT:

• The position works three (3) twelve (12) hours on, then three (3) days relief off, then four (4) twelve (12) days on, then four (4) days relief off (7 work days bi-weekly).
• Ability to act upon incomplete information in a time-critical environment in order to begin developing and implementing recovery plans as soon as service disruptions first occur.
• Ability to effectively convey information and instruction to field supervision (trainmasters, road foreman, managers of train operations and others) both verbally and in written form.
• Able to work any shift; 24/7; 365 days per year

COMMUNICATIONS AND INTERPERSONAL SKILLS: 
Must have excellent written and oral communication skills  

The salary/hourly range is $94,300 - $122,256. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.​

Requisition ID:163766
Posting Location(s):Delaware

Work Arrangement:04-Hybrid Weekly Click here for more information about work arrangements at Amtrak. 
Job Family/Function:Transportation 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.