Sr Mgr Emergency Management - 90335627 - Wilmington

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

This position can be located in any of the following Amtrak locations: Wilmington DE, Washington DC, Los Angeles CA, Chicago IL, or Philadelphia PA

SUMMARY OF DUTIES:

The Sr Manager Emergency Management – Preparedness provides program management in support of the Director of Emergency Management and participates as a managing member of an integrated departmental team of technical and functional experts, supports emergency planning, regulatory compliance, and ensures security risk management is coordinated with Amtrak departments across the system. Additionally, this position examines outcomes from exercises, regulatory debriefs, and post incident investigations to determine and address improvement planning corrective actions. This position plays a critical part in driving cross-departmental efforts across a variety of functional areas in pursuit of SMS objectives and compliance. A successful candidate will thrive in a high volume, fast-paced, time sensitive work environment. A comprehensive knowledge of part 239 passenger train emergency preparedness, strong organizational skills, action-oriented multitasking capabilities, and results-focused communication skills are key requirements to be successful in this role.

In an emergency:

• Acts on the direction of the Program Manager(s) / Director to whom he / she is assigned.
• May be deployed to the field to work within the Incident Response Team.

During normal operations:

• Manages the development and/or maintenance of Amtrak emergency management program to include incident management plans.
• Leads plan development and leads change management and ongoing maintenance
• Performs publication edits and distribution 
• Conducts program audits and prepares results for leaders
• Document and track emergency events
• Develops and maintains internal and third-party technical tools that support plans, mass communication and reporting 
• Oversees and tracks EM equipment in all Amtrak locations 
• Develops strong relationships with stakeholders and leaders
• Enhances program by providing information and making recommendations to Leadership on gaps/issues within the program and suggesting opportunities for improvement.
• Maintain thorough knowledge of programs' plans and priorities to ensure alignment with Amtrak corporate objectives

ESSENTIAL FUNCTIONS:

• Performs technical writing functions, requiring knowledge of the various areas of emergency management and of the terminology required. 
• Ensures all drafted plans are following and meeting the standards outlined in applicable company style guides.
• Facilitates post incident discussions and authors after action reports and improvement plans to inform Amtrak's corrective action program.
• Tracks corrective actions identified; mobilizes departments and leads improvement planning. 
• Devises and tracks plan maintenance schedule.
• Manages contractors and vendors selected to support program implementation.
• Tracks project timelines and workplan for each planning effort utilizing PME; and
• Serves in a leadership position on the Amtrak Incident Response Team
• Provides strategic planning direction to internal and external stakeholders in Amtrak and emergency management principles and policies.
• Performs outreach among other regions within Amtrak to increase awareness of emergency      and security management plans and activities.
• Serves as subject matter expert at internal and multijurisdictional planning meetings.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Education and experience equivalent to a bachelor’s degree from an accredited college or university in Emergency Management, Business, or in a job-related field of study.
• In lieu of a degree thirteen (13) years of relevant expereince is required.
• Nine (9+) years’ experience in emergency preparedness and response, transportation security, emergency management and operations, emergency planning, and communications.
•  Experience building collaborative partnerships and support systems with a variety of stakeholders, including first responders, commercial, rail, emergency response and operational stakeholders.
• Completion of FEMA Independent Study Courses -- NIMS - IS 100, 200, 700 and 800.
• Completion of training as required in accordance with position requirements.
• Must be able to adhere to a 7/24/365 on-call schedule.
• Strong business acumen of Amtrak strategic plan; able to translate business processes into program development and manage budget, schedules, and performance of professional service groups.

MIMINUM KSA (Knowledge, Skills, and Abilities):

• Proficient written and oral communication skills; ability to plan and conduct effective meetings.
• Ability to interact effectively and professionally with persons from diverse cultural, educational, socioeconomic, racial, ethnic, and professional backgrounds.
• Ability to develop deliver verbal and public presentations.
• Ability to perform well under pressure and tight deadlines that often come with crisis situations.
• Knowledge of planning processes to develop sound emergency management solutions for a transportation organization, including implementing the Incident Command System.
• Proficient in facilitating meetings among diverse stakeholders.
• Ability to translate the roles and responsibilities of the department to customers and stakeholders, both internally and externally.
• Advanced interpersonal, organizational, and problem-solving skills, including a demonstrated ability to work effectively both independently and in a team or collaborative environment.
• Ability to communicate complex, information clearly, efficiently and effectively and in a manner that meets the needs of diverse audiences, to include senior-level leadership.
• Ability to write and edit documents and policies with clearly organized thoughts using proper English sentence construction, punctuation, and grammar.
• Proven experience utilizing Microsoft Office, including SharePoint, Excel, Outlook, Word, Access, and PowerPoint.
• Ability to lead during a high pressure, fast-paced environment, and aggressive deadlines throughout emergency and non-emergency situations.
• Research and analyze complex processes, procedures, policies, and organizational structures, and recommend changes to department.

PREFERRED QUALIFICATIONS:

• Emergency management experience in transportation or railroad setting.
• Masters Degree in Emergency Management or MBA
• Eleven (11+) years experience in emergency preparedness and response, transportation security, emergency management and operations, emergency planning, and communications.

WORK ENVRIORNMENT:

• Financial and Analytical Acumen; Frequently operates a computer, writes detailed reports, reads written and electronic materials, and openly communicates with other employees and non-employees - in- person, via telephone or webinar.
• Under time constraints and sometimes without warning, adapts to changes in tasks and priorities, multi-tasking, working closely with others as a member of a team, and working extended hours often outside normal hours.
• Must be able to travel nationwide (50%).
• Must be willing to work nights and weekends when needed.
• Occasionally subjected to adverse weather conditions and fumes or airborne particles in normal duties, and emergency response.
• This is an on-call 24/7/365 position.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills.

The salary/hourly range is $135,800 - $176,040, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
 

Requisition ID:163696
Posting Location(s):Delaware; California; District of Columbia; Illinois; Pennsylvania                                                                                                                                                  
Job Family/Function:Safety & Security 
Relocation Offered:No 
Travel Requirements:Up to 50% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.