Sr Program Mgr - Chicago Union Station -90205651 - Chicago
Chicago, IL, US, 60661
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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
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Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
SUMMARY OF DUTIES:
The Senior Program Manager is responsible for the development and delivery of high-profile projects with multimillion-dollar cost and multi-year delivery schedule on behalf of Amtrak. Projects in this portfolio advance the ongoing redevelopment of Chicago Union Station (CUS) within Capital Delivery under the Chicago Hub Improvement Program (CHIP). CHIP includes a series of near- and long-term projects that seek to meet current and future station needs by increasing capacity and accessibility, providing safer level of service for both intercity and commuter passengers, and bringing the facility into a state of good repair.
This role requires close collaboration with Amtrak Executive Leadership, Federal Railroad Administration (FRA), City of Chicago, Metra, Regional Transportation Authority (RTA), and other internal and external stakeholders to help advance the Program. The role requires regular analytical and metrics-based reporting to other staff, executives, and stakeholders, while also managing consultants and coordinating with other departments with Amtrak.
ESSENTIAL FUNCTIONS:
- Responsible for management and delivery of major capital projects at Chicago Union Station.
- Develop and implement long-term goals and objectives to achieve the successful outcome of the Program.
- Build strong relationships within Amtrak to understand the business challenges and opportunities.
- Plan the delivery of projects within the overall program and in accordance with the mission and the goals of Amtrak.
- Develop annual budget and operating plan to support the program; monitor and approve budgeted program expenditures.
- Identify, evaluate, and monitor risks associated with program activities. Develop mitigation plan and take appropriate action.
- Support the creation of project management best practices, tools, and ways for Amtrak to drive efficiency to reduce costs and add value.
- Drive continuous process improvement.
- Adhere to Amtrak Enterprise Project Management methodology.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree OR equivalent combination of training, education and relevant experience may be considered in lieu of a degree.
- PMP and PgMP certification or ability to acquire within 12 month of hire
- Minimum of six years of experience in urban planning, architecture, engineering, construction management, construction administration, real estate, transportation or a related field
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong project and program management skills
- Excellent stakeholder management skills with focus on collaboration, team building, and customer service
- Demonstrated ability to build consensus among internal and external stakeholders with diverse interests, including in public and private sectors.
- Highly motivated and self-directed
- Strong customer service orientation
- Able to exercise independent judgment and act on it.
- Excellent analytical, mathematical, and creative problem-solving skills.
- Excellent listening, interpersonal, written, and oral communication skills.
- Logical and efficient, with keen attention to detail
- Ability to effectively prioritize and execute tasks while under pressure.
- Experience working within complex organizational structures.
- Ability to facilitate governance, project reviews, steering and other project related meetings
- Demonstrated managerial experience with third party architectural, engineering, and/or construction consultants.
- Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project),
- Must have work authorization in the United States.
PREFERRED QUALIFICATIONS:
- Minimum of eleven years of practitioner experience with project and program management.
- Undergraduate or graduate degree focused on planning, architecture, engineering, construction management, construction administration, real estate, transportation, or a related field; or an equivalent combination of education, training and/or experience.
- Professional License in a related field (Registered Architect, Professional Engineer, Certified Planner (AICP) etc.)
- Experience with planning and implementing large-scale projects, including multi-year and more than $1 million in project value.
- Experience working on federally funded projects.
- Experience in the transportation industry.
- Experience managing professional service contracts and/or construction contracts.
WORK ENVRIORNMENT:
- Primarily office-based environment with work from home flexibility.
- Frequent use of a computer keyboard, monitor, and mouse to perform a variety of tasks.
- Work in fast-paced, time sensitive circumstances with frequently changing priorities.
- Frequently resolve problems with conflicting priorities in cognitively demanding situations with ability to work well under pressure.
COMMUNICATIONS AND INTERPERSONAL SKILLS:
Must have excellent oral and written communication skills.
The salary/hourly range is $135,800-$176,040. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.
Requisition ID:163737
Posting Location(s):Illinois
Work Arrangement:04-Hybrid Weekly Click here for more information about work arrangements at Amtrak.
Job Family/Function:Engineering
Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.
We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.
Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.
Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.
In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.
In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.