Sr Technical Trainer MW - 90188820 - Hamden

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

JOB SUMMARY:

Plan, monitor, develop, and deliver classroom, hands-on, and field-based/on-the-job training (OJT) programs to ensure compliance with regulatory requirements and organizational objectives. Ensure that employees receive effective training and are motivated to deliver the highest quality of service possible.

ESSENTIAL FUNCTIONS:

• Develops and delivers classroom, hands-on, and field-based/on-the-job training (OJT) using established instructional standards, methods, and approved training programs.

• Manages all aspects of training delivery, including preparation of materials, classrooms, equipment, and field/OJT training environments.

• Conducts field/OJT activities including hands-on demonstrations, coaching, observation, practical assessments, and documentation of employee performance and training progress in accordance with approved programs and assigned authority.

• Acts as project leader and subject matter expert in developing training content.
• Supervises and mentors Network Instructors and temporary instructional staff.
• Guides new employees on organizational and operational processes.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 3 years of relevant work experience.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 5 years of relevant work experience.

KNOWLEDGE, SKILLS and ABILITIES:

• Proficient in Microsoft Office Suite applications including Excel, Word, and PowerPoint.
• Skilled in leadership and management, adept at motivating teams.
• Strong abilities in writing, presenting, facilitating meetings, and interpersonal communication.
• Excellent time management, conflict resolution, and investigative skills.
• Demonstrated experience in effective internal and external communication, both oral and written.
• Ability to effectively demonstrate, coach, observe, and evaluate employee performance in classroom, hands-on, and field training environments.

The salary/hourly range is $78,600.00 – $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. 

Learn more about our benefits offerings here.

Requisition ID:167115

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.